The Cosmopolitan Hotel vs Similar Hotels

Rooms were described as old with outdated amenities.

Rooms described as modern, updated, comfortable with good beds; some rooms are small and a few guests noted lack of dresser drawers and one bathtub issue.

Comments on comfort and variety of rooms, with minor suggestions for improvements.

Multiple reviews mention dirty surfaces and old linens.

Multiple guests describe rooms and restaurant as very clean and the property as recently redone, though one guest reported strong/scented cleaning chemicals that caused an allergic reaction.

Numerous mentions of cleanliness across reviews indicating overall satisfaction.

Location is decent as it is the only option in a small town.

Several mentions of good/easy-to-find location and an excellent view from the restaurant; overall location sentiment is positive.

Frequent positive remarks about the convenient and beautiful location.

Manager was described as welcoming, although check-in process was poor.

Consistently praised staff: friendly, helpful, carried luggage, quick to contact guests about left items — strong positive service sentiment.

Most reviews indicated friendly and helpful staff, although a few mentioned rude service.

No coffee shop nearby and limited food options mentioned.

Frequent complaints that breakfast lacked meat (no bacon/sausage/ham) and had limited options, though some guests praised the breakfast overall — net leaning negative.

Better selection of breakfast suggested, but overall adequate and satisfactory.

Lack of expected amenities such as clean towels and coffee makers.

Mixed: online check-in and restaurant present, but parking is tight with limited handicapped spaces and limited in-room storage (no dresser drawers).

General satisfaction with amenities provided, although some updates suggested.

Overpriced for the services and quality provided.

Generally acceptable value for many guests (one explicitly says 'worth the price'), but complaints about unexpected additional hotel fees reduce perceived value somewhat.

Overall good value perceived from guest experiences.