Anatolia Park Hotel

Buen hotel. Después de reservar, encontré malas reseñas de este hotel pero para mí sorpresa no vi que fueran ciertas.

No está muy cerca del centro pero hay linea de autobús justo al lado o en 15 min andando se llega. Era verano y no funcionaba el aire acondicionado en las habitaciones.

Niks

Alles

Alleen locatie was goed

Om 16.00 uur kwamen wij aan om in te checken. Hoewel onze inchecktijd vanaf 13.00 uur was, was onze kamer nog niet klaar. We moesten ongeveer een half uur wachten voordat we de kamer konden betreden. Toen we uiteindelijk de kamer binnenkwamen, merkten we direct verschillende problemen. Er kwam vuil uit de waterleiding. Het beddengoed bevatte vlekken en de handdoeken waren geel verkleurd. Toen ik mijn gezicht met een handdoek afdroogde, kwam er zelfs een blonde haar op mijn gezicht terecht. Daarnaast werkte de airconditioning niet. De volgende dag hebben wij bij de receptie aangegeven dat de airconditioning gerepareerd moest worden en dat de kamer grondig schoongemaakt moest worden. Vervolgens werd ons aangeboden om naar een andere kamer te verhuizen. Helaas bleek ook deze kamer dezelfde problemen te hebben. We hebben meerdere keren bij de receptie aangegeven dat de airconditioning niet werkte. Iedere keer werd ons verteld dat ernaar gekeken zou worden. Helaas is er tot aan onze laatste verblijfsdag niets aan de airconditioning gedaan en is deze niet gerepareerd. Wij vinden het zeer teleurstellend dat onze klachten meerdere keren zijn gemeld, maar dat er gedurende ons gehele verblijf geen passende oplossing is geboden. Dit heeft ons verblijf aanzienlijk negatief beïnvloed.

La amabilidad del personal

Nada

El hotel está en pésimas condiciones. Casi abandonado. La habitación con roturas en aire acondicionado, cisterna del WC rota con agua toda la noche, ventana rota y agua no potable cayendo en el lavabo. El plato de ducha con suciedad acumulada. Lamentable la atención en recepción ante lo inaceptable de la situación. Evitad este hotel.

Nada. Horrible.

Higiene. Aire acondicionado no funcionó nunca en todo el hotel. Desayuno pésimo. Imposible comunicarse en ingles, salvo con el traductor del teléfono. Hotel para nunca volver

Niets!

Bijde slaapkamers waren bij aankomst 35 graden. En in beide slaapkamers deed de airco het niet. De kussens waren te hard en de minibar deed het niet. Wij hebben niet kunnen slapen.

nichts

extrem schmutzig. Keine weiteren Gäste vorhanden. Auf der obersten Etage wird die ganze Nacht laut gefeiert.

Il ni avait pas d'eaux chaude et la climatisations ne fonctionne pas . Nous avions passé un séjour vraiment très très mal . Alors que nous avions payé le prix fort . Je déconseille de venir a cette hotel

Il ni avait pas d'eaux chaude et la climatisations ne fonctionne pas . Nous avions passé un séjour vraiment très très mal . Alors que nous avions payé le prix fort . Je déconseille de venir a cette hotel

Front desk people were excellent

Nothing

Son emplacement près du cœur de ville

Personnel pas accueillant Le personnel fume partout Petit dej non réapprovisionné sans demander - assiette et couverts manquants Pas de parking Très bruyant même pour les chambres à l'arrière car il y a des entreprises qui commencent très tôt le matin La clim ne fonctionne pas Le spa ne fonctionne pas La piscine fermée L'eau de la douche est froide

kesinlikle hiçbir şeyini beğenmedim!

hayatımda gördüğüm en kötü otel (otel denirse tabi) diyebilirim. Kahvaltı dahil olmasına rağmen (2-3 tabak koyup açık kahvaltı diye yazmışlar, 8 de uyanıp gittik ne kahvaltı ne çay hiçbir şey yoktu kafalarına göre 2-3 tabak koyuyorlar ya da hiç uğraşmıyorlar, 3. günden sonra kahvaltı için yukarı çıkıp da vakit kaybetmek bile istemedik çünki yiyecek hiçbir şey yok!) ortada bi kahvaltı yoktu resepsiyona sorduğumuzda ise hiçbir şekilde yardımcı olmadılar el değişti gibi bi bahane sundular ama yalan olduğu çok net belli, gece otelde canlı konser varmış sözde (bazı yorumlarda fuhuş yuvası diyen bile var) tüm gece müzik- dışarıdan gelen bağırtılar eşliğinde uyuyamadık, 1 hafta kalmamıza rağmen oda temizliği olmadı, oda zaten kirli ve örümcek ağı vardı, havluların arasından saç falan çıktı! konumu da çok kötü asla tavsiye etmiyorum. Yorumlara dikkat etmeden tuttuk oteli meğersem her gelen mağdur edilmiş, otele alınmayanlar bile var. Paranızı ve vaktinizi çöpe atmayın!

Proche de l'aéroport, l'hôtel pas cher , personnel gentil

Personnel ne parlent que le turc, difficile pour communiquer , de la musique proche de l'hôtel jusqu'à 3h du matin, petit déjeuner minimaliste pas de café ., hôtel un peu décadent.

Nichts

Garnichts

Klima Anlage hat nicht funktioniert. Wir haben mit Frühstück gebucht. Es gab aber keine. Keine Entschuldigung. Seife war leer, wurde nicht aufgefüllt. Zimmer ist in 3 Tagen nicht sauber gemacht. War Katastrophe. Bitte nicht buchen Alptraum

Todo mal, cuando llegamos comentaron que no había servicio, reclamé por mi dinero y dijeron que se debía hacer por medio de booking. Me tocó ir a buscar otro hotel a esa hora. Booking jamás me respondió por mi dinero porque supuestamente el hotel reportó que yo hice check in, cuando ni siquiera me dieron acceso.

No reserven en este hotel, es una estafa!!!

This hotel was closed for renovations but continued to sell the rooms. We get there at late evening May 14, 2026 but there was nobody to meet us, hotel was dark. We went outside and some work man said the hotel is closed. I send several letters to the owner but got no answers. Stay away from this scammers

Hotel is closed but sells the rooms

Ligging

Helaas toen wij bij het hotel aankwamen wat we al een half jaar ervoor geboekt hadden bleek het hotel ‘Under construction’ we konden er niet verblijven en moesten naar een ander hotel

Nous sommes arrivés à 3h du matin, l’hôtel était vide, un homme nous a accueilli en disant que l hôtel est en travaux et que c’était notifié sur le site ( totalement faux car il est toujours possible de réserver actuellement). Nous avons dû reprendre un autre hôtel et nous n’avons pas eu de remboursement de cet hôtel !

That was aweful - the hotel just refused to accept me despite I had my reservation already paid. Then I waste about 3 hours to try to explain the problem to hotel staff, they lied to me several times, then manage Booking.com claim, spent money for 2 international calls for about an hour (speaking to AI and awaiting mostly), then to find out another more expensive hotel, reach it etc. I did not get my rest, I was in danger etc, just because of scam hotel guys, and also due to absolutely inresponsible Booking.com. So, my experience - never again! Booking.com just gets money and then is responsible for nothing. They offered me 14 EUR of compensation. No way, guys! Leave that money with you, as I lost much much more because of you, so that was the last time I paid using Booking.com.

It would be good if the reception staff paid more attention to the way they communicate with hotel guests. Then the hotel’s system could run in a more organised and appropriate way.

I want to share my experience to warn others. We had a booking at this hotel from the 2nd to the 4th. When we arrived late at night, it was already obvious something was wrong — there were no lights on at all. At first, we thought maybe the reception lights were just off, but at the entrance we were met by two men who, quite rudely, told us the hotel was closed and that “the money would be returned”. However, there was no cancellation on the booking, and the payment had already been taken. They took us to a nearby hotel and basically told them, “deal with it yourselves”. The staff there initially refused to check us in, saying it wasn’t their responsibility. I had to go back and argue why I should be dealing with this at all, when my booking was with the original hotel. Eventually, another man showed up and said they would cover the cost, so we were finally checked into the neighbouring hotel. But that wasn’t the end of it. The next day, when we returned, our belongings had already been packed. We were asked if we wanted to extend our stay. I explained that we had already paid for two nights, and at first they agreed. However, the following morning we were told we couldn’t leave until we paid for the second night. So essentially, we had already been charged for the original hotel, but they were trying to charge us again at the second hotel. Meanwhile, the reception at the original hotel was always empty — no one there to speak to or resolve anything. Luckily, one of the staff members at the second hotel was understanding. She knew how bookings work and realised we were being charged twice, so she personally contacted the owners to sort it out. In the end, we lost half a day, a lot of time, and a lot of nerves, and it nearly disrupted our travel plans. Overall, this felt extremely unprofessional, aggressive, and honestly quite close to a scam. ⚠️ Important: This hotel is not actually operating.

Angaben fehlen komplett auf der Seite ,haben nicht angegeben das sie im Umbau sind .Mitten in der Nacht mussten wir es erfahren und wurden vo anders hin gebracht

Nulla non abbiamo potuto soggiornare dato che ci hanno comunicato solo al nostro arrivo che l’hotel era sotto ristrutturazione e che non potevano farci nulla nonostante la nostra prenotazione é avvenuta 5 mesi fa.

Lo staff rimasto non parlava nemmeno inglese, nessun avviso ma soprattutto non ci hanno trovato un’altra camera senza pagare. Ci hanno pappato una camera a 60€ affianco all’hotel. Prendere o lasciare. Erano le 9 di sera.

the location of the hotel is in the middle of city big parking problems if you are driving there best avoid as most likely you wont get parking nearby , the hotel was closed for renovations so i never got to stay there but was simple told off at the enterence to go fish for another place to stay

—

Rezervasyon onayı aldığımız halde otelde tadilatta olduklarını söylediler. İptal ve iade işlemi bile yapılmadı. Bunun yanı sıra otel içerisinde konaklayan müşteriler ile karşılaştık ve buranın bir otelden ziyade saatlik kiralama yapan bir yer olduğunu bize bildirdiler . REZALET

Отель расположен недалеко от аэропорта. Сам номер по размеру хороший. И первые дни даже был теплый.

Нет ничего из того, что заявлено на сайте booking.com: ни спа, ни ресторана (хотя на отеле висит вывеска «Anatolia Park Hotel restaurant and spa”), ни сейфа, ни утюга, ни кофемашины. А через три дня пропала горячая вода и отопление. Постельное белье и полотенца сильно изношены, часы на всех этажах стоят. Фото завтрака прикладываю. Такая тарелочка на каждого и все. В один из дней не было даже чая. Раза три к такой тарелочке подавалось горячее: овощи, картофель фри и сосиски. Ни один вопрос на ресепшен решить невозможно. Учитывая, что оплатили мы отель ещё в августе, когда рейтинг был выше 8, а деньги нам ни отель, ни букинг не вернул, нам, к сожалению, пришлось остаться до конца оплаченного срока.

Zentral mit Parkplätzen

Das Frühstück war scheisse

Niets

Ik wil hier eigenlijk mijn woorden niet eens aan vuil maken, maar mensen moeten gewaarschuwd worden. Dit hotel zou dringend gecontroleerd moeten worden. Elke avond tot in de vroege uurtjes was er extreem veel lawaai. De zogenaamde “bar/restaurant” boven bleek in werkelijkheid een soort nachtclub te zijn. De muziek stond zo luid dat we de bas door de vloer voelden dreunen. Daarnaast was er constant geschreeuw, gelach, gebonk en het dichtslaan van deuren. Mensen liepen onafgebroken in en uit het gebouw. Slapen was zo goed als onmogelijk. Wij verbleven op de tweede verdieping en konden alles duidelijk horen. De kamer zelf was allesbehalve proper. De matras zat met haren en vlekken — ronduit onhygiënisch. Alsof dat nog niet genoeg was, hebben onbekenden geprobeerd onze kamer binnen te komen. Dit kan gewoon niet!! Op een bepaald moment hing de gang vol rook, zonder zichtbare rookmelders of enige vorm van veiligheidscontrole. Overal werd gerookt, zelfs door personeel. Professionaliteit was ver te zoeken; bij het binnenkomen in de lobby kon er niet eens een begroeting vanaf. Wij hadden nochtans voor een volledige week geboekt, maar zijn na twee dagen vertrokken omdat het niet vol te houden was. Ons geld hebben we niet teruggekregen. Kort samengevat: vuil, onveilig en veel te luid. Zonde van het geld. Wij komen hier absoluut nooit meer terug en raden dit hotel sterk af.

Er is geen enkel goede punt aan dit hotel. Verouderd hotel met alleen maar slechte punten

Geen veiligheid. Disco tot 5u in de morgend op het 7e verdiep. We verbleven op het 2e verdiep en konden tot 5u in de morgen niet slapen. Politie kwam 3 keer langs en geen nut

Dit is gene hotel maar een redlight district plaats

Alles. Alles was rotslecht. Dit hotel zouden ze moeten sluiten

Niente di che

Camera sporca, abbiamo dovuto aprire la finestra per un po’ nonostante fosse inverno ma c’era troppa puzza di plastica o qualcosa di simile bruciata, colazione molto scarsa e in ambiente freddo

Las habitaciones son mu lindas y la ubicación muy buena! Es muy amplio y bonito.

.

Kesinlikle çok kötü beğendiğim tek bir şey bile yok

Çok kirli, bakımsız, kapalı havuz var deniyor öyle bir şey yok, heryer tozlu, gece saatinde müzik sesi var, etraftaki apartlar daha konforlu ve ucuz, sigara kokuyor, çocuk yatagı istedik çok kirli pislik içinde gönderdiler

Бронировали номер люкс на 4 взрослых в 3-звёздочном отеле на 3 ночи. При бронировании на сайте было указано, что в отеле есть сауна и что из номера вид на горы, именно это и стало решающим фактором выбора. Мы заранее предупредили отель о позднем заселении (около 23:00), а уже в дороге дополнительно позвонили и сообщили, что приедем примерно в час ночи. Нам подтвердили, что нас ждут. Однако по факту, по приезде ночью, нас поставили перед фактом: забронированный люкс оказался на ремонте и будет доступен только на следующий день после обеда. В качестве временного решения нас заселили в номер, где в одной комнате стояла одна двуспальная кровать и две полуторные. Для четырёх взрослых это, мягко говоря, неудобно — ощущение ночёвки в лагере, а не в отеле. На следующий день нас переселили в «люкс», но: • вида на горы не было ни из одного окна • сауна не работала, также «на ремонте» (об этом при бронировании никто не предупреждал) Сам отель производит впечатление сильно уставшего: • в ванной сломанная плитка • очень старые, застиранные полотенца • номера прокуренные • общее состояние — неопрятное и давно требующее обновления Завтрак крайне скромный: • кофе нет, только чай • варёные яйца, омлет • минимен (очень жирный) • немного овощей (помидоры, огурцы), нарезки сыр, колбаса • хлеб, варенье Справедливости ради: позавтракать можно, чтобы не ехать голодными кататься в горы, но удовольствия или уюта от завтрака ждать не стоит.

Close enough proximity to Kayseri Airport. Ability to readily get driver to Cappadocia

There was a loud party of people carrying on until the wee hours of the morning - so a little difficult to sleep - even with earplugs.

for me the location is perfect because i am looking for a hotel close to the airport

the hotel is being promote as spa and restaurant, both are close

Leider gar nichts

Das Frühstück war total schlecht, die warmen Speisen waren kalt. Das Brot war sehr hart. Nach erstem Tag haben wir dort nicht mehr gefrühstückt. Es gab keine Handtücher im Zimmer und die Zimmer wurden 1x pro Woche gereinigt.

Das Frühstück war total schlecht, die warmen Speisen waren kalt. Das Brot war sehr hart. Nach erstem Tag haben wir dort nicht mehr gefrühstückt. Es gab keine Handtücher im Zimmer und die Zimmer wurden 1x pro Woche gereinigt.

The number turned out to be exactly like in the photo. Everything is fine. The first three days the heating was so strong that it was very hot in the room. We opened the windows to air out the room, but we couldn't do that for a long time because it was freezing outside.

Every evening there was really loud music playing, and it wouldn't turn off even at 2:00 a.m. How could you fall asleep??? You come home from skiing and want to sleep, but it's not that easy! We could hear voices, laughter, strange and very loud knocks on the walls that woke us up.

The sauna & personnel

The bathrooms in the rooms on the 1st floor with the toilet in the shower, the rooms hasn't been cleaned for 5 days,

Ulasimi kolaydi

Kahvaltisi guzel degildi,Geceleri gurultuden uyuyamadik,Iki gun kaldim iki gece boyunca lobide ve koridorlarda bagirarak konusuyolardi,cok rahatsiz ediciydi.

Em primeiro lugar, tenho que deixar claro que só passei uma noite. Eu tinha visto alguns comentários no booking, mas como era para passar só uma noite, preferi arriscar. Bom em relação ao banheiro ( casa de banho) é realmente muito pequeno e o vaso sanitário é dentro do espaço do box onde tomamos banho. Isso é um pouco incomum. Mas o que mais me incomodou foi o cheiro de fumo o tempo todo dentro do quarto que eu não sei de onde vinha. Não sei se é do fato de eles colocarem umas latas com brasas para aquecer do frio e nos estávamos justamente no primeiro andar. Portanto, o que para mim foi imperdoável foi este cheiro a fumo dentro do quarto. Também em comparação a hotéis em Goreme na Capadócia, que era o nosso destino, o valor do hotel acabou sendo desproporcional.

Banheiro e cheiro muito forte de fumo dentro do quarto.

Ubicación Próxima al Aeropuerto de Kayceri,desayuno con variedad,, estacionamiento resguardado

El Aire Acondicionado es bastante deficiente nos ayudamos abriendo las ventanas con un clima favorable

Très bien

The room was very badly maintained. Stains on the bed. Chipped door frames. Gaps in the bed frame. Weird smell in the room. Holes on the bed cover. All of the doors to the rooms looked like they had been dented with a knife or some object similar to a knife.

Отель не первой свежести, но номер был очень чистый, а для нас это важно!, мы сняли двухкомнатный номер и он был очень просторным!!!

Немного пахло табачным дымом!, нужно задуматься о некурящих номерах!

Le personnel est respectueux et professionnel

J’étais dans cet hôtel il y a 2 ans et le restaurant a été transformé en sorte de boîte de nuit ou bordel on ne sait pas trop où vous entendez de la musique jusqu’à 4h du matin, on entendait les basses de la musique malgré qu’on était au 2e étage et le son venant du 7e étage. Ceci n’est pas précisé sur la description de l’hôtel. Et le petit déjeuner a beaucoup perdu en goût et qualité. Je déconseille fortement pour les familles. Personnellement je n’ai pas pu dormir jusqu’à 4h du matin !!!

Ruimer ontbijt, ligging tov de luchthaven

Geen zwembad in het hotel (volgens de receptioniste), personeel spreekt enkel Turks (1 iemand een woordje Engels maar onvoldoende), airco werkt niet, geen eigen parkeerruimte, handdoeken werden niet vernieuwd tijdens ons verblijf, veel geluidsoverlast van buiten

It is near to the airport

The bathroom was not clean, there were somebody else’s hair in the floor when it was supposed to be clean.

Tinha o propósito de ficar uma noite para pegar um vôo na madrugada seguinte, nisso a localização do hotel foi boa pois é perto do aeroporto e o quarto é de bom tamanho e confortável, bom banheiro e boas camas.

O ar refrigerado do quarto não funcionou, sinal fraco de internet e apesar da cortesia, tivemos dificuldades de comunicação, pois os recepcionistas não falam inglês.

Excellent breakfast. Comfortable room.

The guys speak English poorly, almost not at all! They damaged the "waterproof luggage cover", tore it badly, and they didn't give us threads and needles to repair, although we badly needed it and they promised to provide it.

Freundlichkeit der Mitarbeiter, Frühstück, nähe zum Flughafen , Möglichkeit zum shoppen in der Nähe

Da so eine Art Autobahn davor ist, ist der Verkehrslärm extrem.

Poměr kvalita a cena, welness pro hosty zdrama, ochotný personál, dobré umístění

Sinceramente mi è piaciuto poco, non tutto il personale parlava inglese, corridoi sporchi con bicchieri e tazzine lasciate dalla sera prima. Qualche schiamazzo dalle camere. Per finire la città, nonostante sia grande, offre veramente poco da vedere o praticamente niente.

Парковка, персонал, просторный номер

За 3 ночи ни разу не убирались, возможно за это лишили звезды, на Booking указано 3 звезды, а в самом отеле 4.

Nothing

Air conditioner was very bad no cooling also specially we book this for children pool which was scame my children use first day pool then till today no have water in pool my children was very upset

Bon rapport qualité prix et personnel très gentil.

Amazing nice hotel

All Good , maybe a little stinky bathroom

Friendly staff always ready to help, closed to airport.

No private parking. Parking by roadside is limited.

Clean room, helpful staff. Very good breakfast.

The breakfast was average, there is no coffee machine, only instant coffee, no one speaks English so the can’t help you with what you want

The rooms are not like what the fotos show at all, there’s exposed wires on the ceiling, the bathroom walls are dirty as well as the bedroom walls, automatic heating that can’t be set lower and when you go down to reception to complain about it, they don’t speak English nor can help in any way

The sauna was free for self use but not clean.

Unsafe hotel. The night front desk employee didn’t give us time to talk didn’t show any respect. We were in the 5th floor and a restaurant bar with loud music until 1 am on the 7th floor. No way to sleep before a lot of noise. I went down asking the reception at night to find a solution : the guy didn’t speak English showing me translation that the music ends at 1 am I asked to change the floor he said ‘’ NO’’and he left. I was in front of the desk the guy didn’t respect I was talking to him he doesn’t listen and not even looking at me like I was begging. During my conversation a fight breaks out between a girl with her boyfriend/husband in front of a baby they went inside a room behind the reception we heard the scream of the girl things break, the guys in the hotel didn’t stop the fight or call the police they just hold the baby and let the mother be beaten. So noise from upstairs from the restaurant and noise from the fight. Unsafe place and I don’t recommend at all. After that I went to the restaurant asked them to lower the music the manager of the restaurant was nice and called the receptionist to ask him to change for us the room and then he did change us the room thanks to the restaurant manager.

The buffet breakfast had a lot of choices. The staff was friendly. And the location was good; a 10 minutes walk to the city centre.

Nothing.

Spa, sauna, plunge pool. Close to train station.

price, ideal place for a stopover before flying home

quite a walk for something to eat

War sehr schön und sauber freundlich hilfsbereit alles in der Nähe erreichbar