Holiday Inn Kayseri - Duvenonu by IHG

Chambre propre et confortable Spacieux

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Nix

Personeel

We hadden half pensioen geboekt. Maar bij aankomst zeiden ze dat ze dat niet hadden en dat we beperkt uit hun menukaart konden kiezen. Daarna na een gesprek mochten we wel alles uit het menukaart kiezen. Dat was heel slecht gecommuniceerd naar ons toe. In het vervolg- toekomst word er een speciaal menukaart opgesteld voor gasten die halfpensioen boeken. Ontbijt was goed.

Locatie Vriendelijke personeel Ruikt fris Prima hotel voor een overnachting en doorreis

Bedden Douche Ontbijt, als je te laat ben mag je de restjes eten :)

Totul este ok

Sauber und schön

Unacceptable that you allow to smoke pretty much everywhere, it was a nightmare stay, never more.

Smell from drainage. It was very bad

Centraal gelegen, zowel klassieke Turkse keuken als modern. Vriendelijk personeel.

Alles was goed, enkele kleine aandachtspuntjes waren er zoals badkamers met Kalkaanslag, vloerbedekking met enkele vlekken, rooklucht in de hal

Расположение, отзывчивый персонал.

Très bien placé, personnel très agréable, hotel très confortable, je recommande !

Sehr sauber , komfortabel, leise, gut geschallte fenster, wände und türen

Die Umgebung passte nicht zu diesem hochwertigem Hotel

De kamers waren redelijk goed en de kamer temperatuur ,was aan de Hooge kant en kun je niet installeren het blijft benieuwd en te hoog verwarming voor de kamer de personeel waren echt koud en geen uitgebreid ontbijt gewoon normaal het boven restaurant waar ontbijt wordt geserveerd waren echt niet vriendelijke deze hotel verdient niets de prijs was echt te hoog

välding bra hotel

lite kalt i restorand på morgonen

Yes

All facilities

The staff was really friendly and made a very stressful week feel a bit easier to get through. The room was cleaned every day and it was done so to a very satisfying degree. The breakfast was very delicious and the rooftop location made watching the sunrise while you have your breakfast a really good experience. I have to again mention the staff, such kind and helpful people. I know where I will be staying on my next stay in Kayseri.

Friendly staff

AC was not working.

Very courteous staff, good restaurants and food arrangements

The washroom attached to our room was smelly. They kept the room window open to mitigate the odour. The moment it was closed, the bad odour became over bearing.

Die Lage war sehr gut.

Das Bett war nicht bequem.

Instalaciones y está cerca del aeropuerto

Todo está bien

The mountain view from the ninth floor is truly breathtaking. The upstairs restaurant offers a simple yet satisfying dining experience, perfect for enjoying beautiful sunsets with a glass of wine or a soft drink. The lobby downstairs, complete with a bar and restaurant, is beautifully decorated, and the entire hotel staff is exceptionally helpful and friendly. The room was comfortable and well-furnished. However, be sure to check your room for any unpleasant odors, especially in the bathroom, as well as the temperature before settling in.

Upon arrival, we were warmly welcomed and quickly helped in a professional manner. When we were shown to our room and the suitcases were inside, we realized we were breathing in a strong foul, sewer-like odor. Moreover, the room was very warm and no window was open. I immediately went to the reception, and they promptly offered us another room. An employee joined to inspect. Room 908, which smelled terrible, was replaced by 910, but both the employee and we smelled the same foul, sewer-like odor. So it became room 911, which smelled reasonably clean. We soon discovered the air conditioning was not working. Inquiry revealed the system was switched off due to the period of the year, winter time (we were here in October). It was really sweltering in the room, the same temperature you feel inside a car parked in the summer sun. We almost felt sick. Luckily, a window could be opened, and using a clothes hanger between the door, some ventilation was possible. A staff member brought us fruit, chocolate, and nuts to ease our discomfort. It took 14 hours before the room was sufficiently aired to reach an acceptable temperature. The window had to stay open constantly, and during the day, the curtains had to be drawn. This brought quite some noise since a busy street runs in front of the hotel. The foul, sewer-like odor we smelled in the other rooms returned only once for about 30 minutes, but it was not as intense as before.

Valet parking, breakfast and staffs are perfect.

None

Toate-s bune

I would’ve given this a 5-star rating, but the food at their restaurant took almost an hour to arrive, which was disappointing and frustrating—especially after a long trip. To make matters worse, no one even acknowledged the delay or apologized for the inconvenience.

Sehr Schönes und Modernes Hotel, mit Sehr qualitative Ausstrahlung, die Mitarbeiter sind Sehr freundlich und hilfsbereit, Hervorheben ist abwechslungsreich und Lecker Frühstücken, Klare Weiterempfehlung

Limpia personal atento

Our experience with Holiday Inn Kayseri was such pleasant. Staff was friendly and lovely. Breakfast was brilliant, it is important for us. We are thankful for wonderful stay

It's my 2nd stay here. This stay was 6 Weeks. Very good location with many shops and restaurants available. Tram line just outside the hotel. Even it's located in a busy street the room was very quiet. Room was very clean and neat. The best part is always the breakfast. Good selection and tasty food. Great thanks to the Breakfast Team (Alper Avci, Onur ,Inci) the team always gives the best service and assistance. Always looking forward for my daily breakfast. Fresh bread were made daily by 2 Senior Ladies, special thanks to them too for always taking care of us. My sincere thanks to everyone in this hotel for the pleasant stay and great service. Looking forward to coming back in the near future.

Frühstück war gut. Es gab sogar ein Bügeleisen mit Bügelbrett. Alles in der Nähe. Es gab mehrere Krankenhäuser in der Nähe für den Fall. Personal war nett und zuvorkommend, nur Toilettendeckel gab es einen Fleck den ich dann selbst sauber gewischt habe.

Odaların temizliği iyi. Kahvalti zayıftı. Çeşit yoktu. Odalar ses geçiriyor. Yandaki odanın sesi odanın içinde gibi duyuluyordu. Minimbar boştu. En azindan yaz günü minibara soğuk su koymak daha iyi olabilirdi.

Super nette Personal und seht komfortabel eingerichtet.

Richtig sauberes Hotel, mit sehr gutem Service. Ich war positiv überrascht, meine 2 Nächte mit 2 Zimmer für 5 Personen waren äußerst angenehm. Frühstück hatte ich nicht mitgebucht, da wir langschläfer sind. Auch die zwei Restaurants sind sehr gut. Also von mir eine klare Empfehlung.

Konum ve rahatlık

Gece duş giderinden çok ağır, pis koku geldi ve tüm odayı kapladı. 1-2 saat sonra kendiliğinden geçti

Einfach gut

War alles perfekt ım Hotel. Straßenbahn vor der Tür. In Kayseri immer wieder

The hotel is nice and efficient. We enjoyed our stay

Konum

Müşteri ilişkileri zayıf kahvaltı satın alıp almadığınızı bilmiyor sanız kendiniz öğrenin yoksa misafiriniz önünde sizi rencide ede bilir ler

Hôtel bien situé le personnel très accueillant et très serviable petit plus pour le voiturier qui est vraiment très gentil, le petit déjeuner exceptionnel et varié Literie de qualité

Petit déjeuner avec vu sur kayseri

Ottimo rapporto qualità prezzo

La zona

Tertemizdi odalar ama banyo eskiliğinden dolayı pis gibi görünüyodu. Banyolarda aydınlatmalar yetersizdi. Klima çok çok gürültülü çalışıyodu ve çok etkili değildi. Kahvaltısı yeterli ama bir misafirim geldi onun kahvaltısı için fiyat çok yüksekti bence eklenen fiyat. Otelin gerisi çok güzel.

Sitede seçilen oda fark etmiyor sanırım standart oda verildi.

fotoğraflarda küvet görünmesine rağmen küvet yoktu

War mit allem zufrieden würde es nochmal besuchen

Parfait. Les personnels de la réception sont très pro, souriants, à l’écoute et efficaces.

Great Place

Odalar gayet güzel ve temiz. Çalışanlar güler yüzlü ve yardımcı. Kahvaltı çeşitliliği güzel ama biraz daha lezzet konusunda geliştirilmeli diye düşünüyorum.

Otelin içi çok sigara kokuyor. Akşam saatlerinde oldukça rahatsız edici hale geliyor bu koku.

Stylish bathroom, reasonable size room, large bed, reasonable selection for breakfast, nice mountain view, central atrium, reception area & bar very stylish!

Although we were on a non smoking floor in the evenings there was a strong smell of smoke in our room!

Adem is the best. He gave us breakfast when we had an early flight. Go go Adem!

Bir otelden bekleyeceginiz "iyi" kavramının gereklerini yerine getiren bir otel, kahvaltilari ve sunumları bu gune kadar kaldigim otellerden acik ara cok daha iyiydi,Kahvaltılıklarin kalitesi evinizi aratmayacak kadar iyi, sauna ve buhar odalari temiz,calisanlar oldukca titizdi.havlulara biraz daha dikkat edilse guzel olur yipranmisti ve guzel koktugu söylenemez.

I chose this hotel with reference of a friend of mine. I am not going to look for another hotel when I am in Kayseri and will stay here every single time. Staff at the front desk 100/100(Super helpfull from every aspect)... Staff at the roof top restaurant at breakfast and dinner 100/100. Housecare lady: 100/100, accomodation 100/100. Hotel is within 15 minutes to all of the attractions of the city. 20-25 minutes to the ski location. I came with the family but am definitely recommending it for all of the solo/business/ pleasure / family vacations.