Howard Johnson by Wyndham, Kolkata Airport

Average

Bathroom and six floor is damp smell in corridor

The front office Ms Ankita was very helpful

Na

Very good hotel, nice staff, nice food, neat and clean and accessible location.

Good queen suite, friendly staff.

The property needs Renovation

Became Old

It was a pleasant stay

Location was a bit narrow

Spacious room, good food

Due to metro construction, the location has challenges

Very close to the Airport. Room was faily large. Buffet breakfast spread was good

Hotel is quite old. Need upgradation in terms of furnishing and decor

Breakfast was adequate this time. Location was perfect for food and shopping

The cleanliness was superb by staff mamoni shau. Excellent customer service. The room was cleaned daily and checked. We asked for more bath and hand towels which was done immediately. I would give her 100% or more for looking after room in Excellent condition. Initially we had to change rooms and ask the housekeeping staff to change rooms as there was a bad odour coming from the bathroom. The inial room 306 whan ge got there had no hand towels plus fridge was not working. We asked a couple of staff to change rooms as there was a bad odour/smell coming from the bathroom. We asked a couple of times to get some more towels but there was no immediate response. Then after a couple of hours I so mamoni shau again cleaning one of the rooms and she immediately gave some more towels. All in all I would say the hotel is adequate

Nice

Gd

​I am requesting a refund because the air conditioning inside my room was completely non-functional for the duration of my stay. Despite the hot weather, the AC did not work at all, making the room incredibly uncomfortable and impossible to get a good night's sleep. ​I raised this issue with the front desk during my stay, but it was not resolved ​As a functioning AC is a basic and essential amenity that I paid for, the room was not as advertised on Booking.com. I kindly request that you process a full refund for this inconvenience. ​Because this reservation was made through Booking.com, please let me know if you can initiate the refund directly or if I need to have Booking.com customer service contact you to authorize it.

​I am requesting a refund because the air conditioning inside my room was completely non-functional for the duration of my stay. Despite the hot weather, the AC did not work at all, making the room incredibly uncomfortable and impossible to get a good night's sleep. ​I raised this issue with the front desk during my stay, but it was not resolved ​As a functioning AC is a basic and essential amenity that I paid for, the room was not as advertised on Booking.com. I kindly request that you process a full refund for this inconvenience. ​Because this reservation was made through Booking.com, please let me know if you can initiate the refund directly or if I need to have Booking.com customer service contact you to authorize it.

I don't like anything

Staff is very rude Room and entire hotel ceiling is too short Most of the room does not have clear view

Nothing special it's a good budget hotel

.

.

Comfort, breakfast, location

Access , Approach to the property

Bed only

Everything except bed

Good location and close to the airport. Ms Mousimi at the reception was very helpfull.

Reasonably priced and very good breakfast.

This is my 2nd experience with Howard Johnson. 1st time was in Bangalore and now in Kolkata. Everything from check-in to food and cleanliness was good. Pricing was also reasonable.

Location is both good and bad. I like the fact the hotel is not on the main road like Holidau Inn Express, but behind Spencer's. But there is no where to walk once you come out but the dirty roads of Kolkata.Nothing that Howard Johnson can do if the road outside is managed badly brother govt. authorities

Room was spacious

Did not have much choice for breakfast.

Not so good

Not so well

Clean and Good Staff

Water, despite several requests no water delivered to room. This is the second stay in the hotel but same issue

Good location near to airport, and next to supermarket store.

It's not bad hotel, but we couldn't find any cost value.

The staff were very helpful and were able to arrange a car for us so we could do some independent sightseeing

There wasn't a light switch to turn off the bathroom light

Location close to airport and fit for purpose without any fancy stuff. Association with Wyndham is bit misleading.

Tricky approach

No cleanliness and the rooms are not maintained. It smells and no proper service.

It definitely not a 4 star standed

The room windows dirty the corner of the walls had mold not the best

Not many things

Property needs refurbishment. Actual condition or rooms and amenities are not like the Photos! We expected a much better property considering Wyndham brand

its good as it is very close to airport.

property location is behind a building which is a bit confusing. room were not as expected . didn't justified the name "by Wyndham"

Already stayed in this property many times

Paid for smoking premium room. But when we got the room at evening. It was really bad. We requested give us other room then the staff shifted us to other room. It was delux and non smoking. Again we asked the staff that we need a smoking room and he said give us time till 7pm we will arrange. But when i called at reception some lady staff picked up and said we are telling you in 15 min. After that there was no update from there side, after a long day we needed to rest and take bath but we were waiting for room change after no update we just let it go. As my husband walks with stick a, as he undergone thigh bone surgery , we requested the staff in the morning to give us room , he said you booked premium room and that is still not vacant and we only give you delux room , i told him i paid higher price for smoking premium room , and requested him that we only need room so that my husband can use the washroom and change clothes and we can leave for our work, and hotel can give us our room at evening when we come back. but staff said NO we cannot give you room if you change to premium one. If tou want room now we can give you delux and you cannot change it later. Very bad. They even not considered our problem then my husband used the common washroom and changed clothes standing that was very risky for his leg. As he can’t put weight on his leg.

Overall in my opinion from last year gone down

When you order breakfast with the staff there is a communication barrier. ie when you order 1 fried egg they bring 2 instead. My friend wanted some tea in the evening but kettle was not working. So we contacted receptionist and the kettle came the next morning between 6am-7am

I have traveled more than 10 countries and 30+ Cities, this was the worst stay ever, because of the cleanness. Even after changing the bedsheets, still smelling and dirty. Clean bedsheets and clean pillow cover are basic for any hotel. The only thing I liked was breakfast! Staffs are good.

I have traveled more than 10 countries and 30+ Cities, this was the worst stay ever, because of the cleanness. Even after changing the bedsheets, still smelling and dirty. Clean bedsheets and clean pillow cover are basic for any hotel. The only thing I liked was breakfast! Staffs are good.

Nothing

Everything

Staff was very friendly

The bathroom had a peculiar stink and despite the complaint nothing much was done.

The location was excellent and the staff were a delight.

The room size was a little small but the amenities were perfect.

Nothing

Maximum

Climatiseur de la chambre défectueux. Le personnel en charge de la maintenance a été très malpoli et incompétent.

Nothing positive

It’s very difficult to find out the hotel location. Very untidy and smelly of cigarettes.

Short car taxi ride to the airport. Felt safe. Staff were helpful and service was quick. Breakfast was good. The room was reasonably clean. Late check-in post midnight was not an issue.

Initially we were being provided a room with twin beds despite booking for a double bed. After mentioning the same, a double bed room was provided. Carpets in the hallways stink. Room smelt of stale smoke. Room was like in the pictures but everything was a little older. Would only consider the place again if there is a need to stay close to the airport. Some aspects of the place felt like that of a 3-star hotel.

The room was fantastic

Na

I booked the suite and it was beautiful, great value for money.

Everything was fine

Good breakfast and helpful staffs

Smelly carpet and hotel entry too narrow. Backside of shops.

The staff were very helpful and were cooperative with our requests. The rooms were small but appropriately priced. The breakfast and restaurant were fine.

Taxi bookings were a bit messy. The coordination with third party providers can be a bit more streamlined.

Location is great (20 min Uber from the airport) and the room was rather quiet

Only smoker room was available although I'm pretty sure I booked a non smoking room. Air conditioning smelled really badly (mould) and I had to turned it off, which partially solved the problem but the room kept a pretty bad smell throughout the night.