Howard Johnson by Wyndham, Kolkata Airport vs Similar Hotels

Mixed to weak: some rooms described as spacious and large, but multiple comments about old furnishings, short ceilings, limited views, and rooms not matching online booking.

Room quality is generally considered good, with some reviews highlighting comfort.

Room was very small and furnishings were old.

Rooms are described as comfortable, with a need for minor renovations.

Mixed signals: several guests praised daily cleaning and a standout housekeeper (Mamoni Shau) while others reported bad odour in an initial room and general unclean/old rooms. Overall slightly below average.

General mentions of neatness and comfort.

Room hygienic and clean.

Most reviews mention rooms are clean, but one states dirty carpets.

Generally positive: several reviewers praised proximity to the airport and to food/shopping; some noted access/approach difficulties and nearby metro construction causing challenges.

Strategically located near the airport, very convenient for travelers.

Great location, near the airport.

Proximity to the airport is frequently noted as a major plus.

Mixed: specific staff were called out as very helpful (Mamoni Shau, Ms Mousimi) and housekeeping responded well eventually, but front desk did not resolve an AC complaint and one reviewer described staff as rude.

Staff are kind, cooperative, and several reviews praise their politeness and helpfulness.

Cordial reception staff and courteous restaurant staff.

Staff receives positive feedback for attentiveness and hospitality.

Consistently positive comments about buffet breakfast spread and adequate/very good breakfast offerings.

Food was good and ample, but a negative review pointed out issues with temperature and quality.

Buffet breakfast was tasty and plentiful.

Breakfast is frequently criticized; some meals receive praise.

Notable issues: malfunctioning AC (request for refund), a non-working fridge in one room and general need for upgrades to furnishing and decor — amenities score is the weakest area.

Amenities were mentioned but were not a focal point in reviews.

Standard quality for this hotel tier.

Mentioned as basic with some complaints about deficiencies (e.g., no mini bar).

Seen as a good budget option by several guests, reasonably priced with positive breakfast experiences, so value is slightly above the overall target.

Hotel rates are reasonable compared to other 5-star hotels.

Price of the room is not justified with the amenities.

General sentiment is positive regarding value, despite some issues.