MS Pacífico Chipichape Plus

No refunds not even on emergencies

The maintenance man decided to assemble his maintenance card in front of my door at 8:30 AM. The bathroom shower didn’t drain. The water came up to your ankles. Other than that it was OK.

Clean, comfortable room. Modern. Air conditioning and hot water. Friendly front desk lady.

Really close to the mall. Really nice staff. Very clean and safe.

Overrall it is a great place to stay for the convenience and good service with the staff members.

El lugar es modesto, aseado, el tv es de buen tamaňo con acceso a Netflix ( muy importante) El aire acondisionado funciona muy bien, el personal es amable Lo unico es que las habitaciones del primer piso son muy ruidosas Yo tuve que pedir cambio porque la primera noche no dormi bien debido a los ruidos. Pero de resto muy bien

Customer service was awesome

Excellent customer service!

Old hotel, not much parking, breakfast sucks

All great

This is a great hotel with friendly customer service. Rooms are clean and comfortable with great A/C and hot water. The buffet breakfast is excellent and so is the service. My only word of caution is, even though there is an elevator to go up to your room, the front entrance has about 8 steps to climb and once you check in, then you have to go down another 5 steps or so before you see a ramp walking toward the elevator. It is not a handicapped friendly entrance even though they will carry your heavy bag for you up and down the stairs and not a friendly entrance for the elderly either.

This is a spectaculat place worth the pricr.

Excellent

Great

Fue un buen sitio para estar por razones de trabajo y con un menú amplio y variado de comida en el desayuno

great hotel

Everything was good

Love breakfast and the roomy space room

I love everything in the hotel. I will return again.

Dice que hay restaurante pero el hotel solo Ofrece desayuno

Staff very friendly. The breakfast buffet looked very ample and appetizing even if I did not partake. Rooms very clean.house service lady was wonderful and patient. WiFi connection was very poor. I would’ve liked another chair in the room and more trash cans.

Nice place, good service!

The time when i stay, the hot water are not worked and then taking urgent to repair. The floor shower area when is wet slipper and don't have handle

Estuve 2 noches y pusieron un cartel en recepcion q tenian un problema y no habia agua caliente. Comprensible es, lo imperdonable es q al dia siguiente seguia sin resolver

Buen hotel

its central of north

It needs some upgrades

buenas comidas para desayuno ,gente muy bien ,siempre me hablaran con sonrisa

This is one of the best hotel I have ever stayed in and one of the less expensive, too. Staff are always happy and willing to serve. Rooms are very clean, ample and quiet, loke the neighborhood. The bufé breakfast has lots of options. A huge mall is at walking distance, so are many local and fancy food restaurants. Chipichape Hotel is worth and superlative for the price. I recommend it 💯👏🙏

Very nice, clean and the breakfast was delicious.

Los baños son muy pequeños, y ademas algunos dias no habia agua caliente..

Hotel limpio personal amable y el desayuno excelente

Great people and service

Las calles muy deterioradas

Esta propiedad es muy hermosa. Renovada y el desayuno fue muy delicioso. Muchas opciones. El cuarto faltaba algunos reparaciones y faltaba un hervidor de agua en la habitación. A parte de eso, el equipo trabajan muy bien y diligente!

Awesome place

La habitación no tenía agua caliente, el ascensor no es bueno, las personas de la cafetería no son muy amables y el desayuno no es muy bueno, siempre hay una persona de la calle en la puerta. Conclusión hay mejores lugares con mejores precios

Very poor service, I would not recommend it. Front desk staff very poor customer service need more training to help customers

Very nice staff, very good location, rooms are big, good air conditioner, nice shower. I only did not like that breakfast from Monday to Friday is only until 9am, but weekends until 10am. Close to big Shopping Center Chipichape. I would recommend this hotel.

Excellent service, highly recommend.

Very confort and spacious room , close to chipichape, Karen’s pizza and other places to go eat. Clean and nice hotel.

Recommend

This review is for room 206. We stayed nine nights. The staff downstairs was amazing. The breakfast was good and plentiful. our room was large, the bathroom unbelievably small. impossible to dry off in after a shower. Also, there’s no chair in the upstairs bedroom. Hope this helps.

The worst hotel ever, dangerous area, a lot of noise,

Staff very pleasant and rooms comfortable

I like the area. I felt safe all the time. It's close by car to many good restaurants area, such Granada( give minutes taxi). The property is located in a quiet area. The bathroom is very updated like the room too. The included breakfast very diverse. I received a $19,000.00 ( Colombian pesos) in bonus.

Excelente place, clean, nace people. All better than expected.

Loved the room, comfortable beds. The free breakfast was fabulous. I wish all hotels were like this. Very close to Chipichape Shopping Center, where you can get all you need. Totally recommend staying at this hotel.

There were too many steps and taking your luggage to and from your Roof was difficult. My key didn't work well and I still had problem after changing it. I wouldn't recommend or ever stay there again

Estuvo excelente.

Good economic Hotel Friendly staff

I have enjoyed my stay! Clean and comfortable room. Friendly staff. Quiet room and street, yet very Central location. Just a short block from main ave, about 3 blocks away from Chipichape Shopping Center. Good location to access all attraction. The young lady at breakfast was very kind. Even though I arrived a minute before closing, yet she was very helpful. I would definitely be back.

I like everything

Staff are very courteous and the hotel really clean.

The staff was very friendly, kind and helpful with the extension of my stay. Thank you for being so genuine. Que todos tengan un gran día y sean bendecidos.

Clean and attention from the staff

I stayed here previously and based on that experience I came back. The employees here are top notch. The neighborhood has various restaurants of all type and less then a 10 minute walk to the mall.

Well it was disappointing because the first and only day of my staying there they didn't do the cleaning of the rooms, they came with some dumb excuse. Also the benefit of the VIP was lame. Anyway I wouldn't stay there again.

Place was situated in a good area accesible to the mall within a walking distance, great service and very clean

The staff was very nice and helpful.

I used to lived at this location and i had always love it

The staff very friendly, very helpfull...the hotel very organized and super clean....great job

Location was very good and also the staff was very good room was big and clean bed was very comfortable . close to chipichape mall . will recommend this place

We always return to this hotel due to the proximity to many interesting places and IRMA which is the core and soul of this property

IRMA at the front desk, as always is really outstanding, knowledgeable, polite , inviting, super helpful, she is one of the main reasons why we’re coming back

For the price. It as a great stay. Everything was perfect. No issues

Great central location, secure , good basic breakfast, clean , friendly front desk staff and security. Fast room service. Excellent for the price

Convinient location.

GREAT PLACE EXCELLENT SERVICE

Nuestra estancia fue muy agradable, excelente servicio el de recepciin

Friendly staff, great mall in the vicinity

Nice place for just a day or two. Breakfast was included few things but good.

Very clean. Amazing value for your money. Many things to do minutes away from the hotel.

Everything was what i was looking for

I left my jacket there and I never got it back and still no answer from them.

Great location, within walking distance to great restaurants the mall and my morning Starbucks

The hotel was comfortable, great location walking distance to Chipichape Mall. My room was a suite, although you have a small kitchen no kitchen ware cups, plates or cutlery was supplied, that was strange and impractical. Unfortunately on leaving very early 4:00am on the 31st the guy in reception overcharged me, i had one drink from the vending machine and he charged 25000 pesos he had no change so it cost 30000 pesos, more than half of the cost of the taxi back to the Airport. I stayed 10 days the lady in reception was excellent.

Un buen hotel servicio muy bueno y excelente ubicacion

We had a great time in this place. Very good location. Just 5 minutes walk from the mall. And the service was very good.

The property is located in great area, it is clean and confortable plus the employees are very kind and friendly, I highly recommend this place 🙂

ok

Excellent

The staff is amazing. This is my third time there and it’s because of them that I return. The location is also perfect and in a quite and safe neighborhood.

Very basic hotel Poor wifi Location good north city Noise street rooms

Rooms are Noisy and you can hear everything, horrible beds, bad location with lots of noise outside. I left after only 3 hours. Not recommended.

Excellent location..great and spacious rooms....good customer service..and free breakfast!!

Very expensive and the breakfast no good no flavor

Hotel está en muy buena ubicación habitaciones limpias en buenas condiciones y buen servicio

Great service!

Malo el desayuno muy caras las para consumir Y muy poca comunicación para lugares de visita en Cali.

It's a very clean hotel and it has hot water. The location is great, close to the mall. The staff was great!

Just one block in from the Main Street. It’s located in a safe area. Close to shopping and dinning.

No hot water. Bed very hard i hurt my back. Staff not friendly. AC not working sometime.

Close to the airport. Old building, not quiet environment, internet very slow, high prices for the mini bar items, poor breakfast. You can find better options for the same money.

cleanness and quit to rest and sleep The quality of the coffee at breakfast can be improved.

Excellent location and amenities , clean and very comfortable room/suite. The downside is the WiFi, I was not able to connect to the WiFi provided for the hotel

The location is amazing and very easy to get transportation, and a little desapointed for towels, every day i have to ask, and the last nigth they forget to put the pillowcases

Very clean and helpful i will be defanatly be back .

I booked a room in the hotel. I got there at 10:30pm and they said that I was out of luck no rooms available. Ended finding one at 1:00am. Tired after the long flight to get there and for the staff to tell me to go get elsewhere. They could do nothing 😡😡😡😡

I stayed at this hotel for 7 days. Overall my experience was poor based upon the solutions offered my management. The first 3 days I stayed in a room with a restroom that did not function properly. My family and i was forced to use the restrooms in the lobby. After multiple attempts to unsuccessfully fix the restroom I was finally moved to another room. The second room was much better until the second day when loud noises began to come from the Air conditioning unit. A day thereafter, the Air conditioning unit began to leak water on to the wall and floor. Management was advised of the issue and again refused to come up with a better solution than simply stating that they were sorry. At check out i requested that a 10-15% discount be subtracted from my bill as compensation. Management refused. I moved my family to the Sheraton in Barrio Grenada on 10/29, and had a fabulous stay there for the remainder of my vacation.