Hotel 3 Rios Plaza vs Similar Hotels

Rooms were noted as spacious but had some issues with noise from the train and maintenance.

Some guests reported issues with furniture comfort and maintenance.

Mixed: comfortable beds and spacious suites reported, but multiple maintenance issues (poor bathroom installations, low shower flow, swollen wooden furniture, noise from elevator or street, some rooms downgraded) moderate the score.

Guests noted issues with cleanliness, particularly in the linens and overall maintenance.

Several reviews noted issues with towels and bathroom cleanliness.

Mixed reports: several guests praised room cleaning and towels on some stays, but recurring issues noted (mold in bathroom, missing or poor-quality towels, unclean pillows), so cleanliness is below the property average.

Many guests praised the location, highlighting its convenience.

Consistently described as excellent, with proximity to various amenities.

Consistently praised: many reviewers highlight an excellent, central location and proximity to commerce — a clear strong point for the hotel.

The staff received positive reviews for their attentiveness and service.

Multiple reviews praised the attentiveness and cordiality of the staff.

Generally positive: staff described as helpful and responsive when requested, but there are isolated negatives (reception not proactive about app reservations, room-change handling and refund communication issues, no phone connection to reception). Overall service leans positive.

The breakfast options were criticized for being inadequate and overpriced.

Breakfast praised, though complaints about variety and quality exist.

Generally good: breakfast is frequently praised for variety and quality, though there are occasional complaints about limited fruit, basic selection for some, and cleanliness of some breakfast items (e.g., cups).

Some amenities are charged separately, and there were comments about missing items like Wi-Fi.

Amenities like the rooftop and breakfast received positive mentions, but issues with the elevator were noted.

Below average due to practical shortcomings: constrained or costly parking, no in-room phone/communication with reception, removed bidet in some rooms, noisy elevator and occasional exhaust/ventilation failures.

Guests felt the value did not match the price, considering extra charges for breakfast and parking.

General value perception is balanced, though some noted high parking fees.

Mixed-to-positive: some guests explicitly note good cost/benefit and reasonable rates, though unexpected extra parking fees and isolated service mishandlings affect perceived value for some stays.