Le Meridien Petaling Jaya

Room superb

None

Everything -Clean premises, spacious room, very courteous staff and excellent food for breakfast.

Nothing much , actually. Except reception is on the 2nd Floor , if I have to say anything. But no big deal.

While I stayed at the property for nearly 50 nights over a four-month period for business travel, and overall had very few issues with the stay itself while it was not great the same time , I found the group's policies and handling of this matter to be highly unethical and unprofessional. I understand that for corporate bookings made through my company, points or qualifying nights may not be awarded. Had this been communicated clearly from the outset, I would have accepted it, even if I did not agree with or like the policy. However, that was not what happened in my case. Throughout my stays, I was repeatedly assured that the nights would be credited. Based on those assurances, I continued staying with the group without raising concerns. It was only after I persistently followed up and pressed for answers that I was finally informed that none of my stays would qualify for night credits. What makes this even more frustrating is seeing hotel groups negotiate discounted corporate rates while excluding loyalty points and qualifying nights from those bookings, yet still expecting guests to remain loyal to their brand and loyalty program. It is highly annoying and contradictory to encourage loyalty while deliberately withholding the very benefits designed to reward it. As a result of this experience, I have decided that I will no longer stay with this group and will be permanently deleting my loyalty account. I sincerely hope that I will not have to return to this hotel group in the future.

The toiletries provided were of good quality, and the personal care products were pleasant to use.

The air conditioning was inconsistent during my stay. At times, the room was sufficiently cold, but it would occasionally become warm, which was particularly noticeable when sleeping. Despite staying on the 21st floor, traffic noise was still quite noticeable. Modified vehicles passing by could be heard clearly from the room, and this was especially disruptive during sleeping hours.

It realy exceeded my expectations, the price comaring the the size of the room and the service was realy perfect It was luxurious with perfect location near sunway lagoon

Nothing

Really enjoyed my stay here. Service was superb. Special thanks to Jillian and Karuna for being so helpful. Definitely my first choice for all future stays in KL.

The breakfast was excellent!

The room wasn't as clean as i would have liked. There were hairs in the shower from the last guest, and their was no-where in the hotel that served decaf coffee.

Nothing. Not considerate to people with health issues

Cannot be considerate with people with health problems

The best seafood buffet ever. The oysters are fresh. Prawns and crabs are fresh too. Very friendly staff and the manager also the best. We came here to celebrate our anniversary last year in 2025. Come again this year for same occasion. I love the hospitality and of course the food.

ロケーションやルーフトップバー

浴槽が無い

1. Room with clean floors. Polite housekeeping staffs. Good view from the room. Felt safe. Absolutely great aromatic shower gel. 2. Polite staffs in Pasar Baru. Great salmon steaks which we ate twice. Saturday seafood buffet was good. 3. Unfortunately we couldn’t book the car that we wanted on departure to KLIA but happy with another that brought us safely there.

This is our first visit n stay in Le Meridien Petaling Jaya. We are very impressed by the service rendered to us by your front office staff Mr Ferish for his excellent service. He's very attentive, proactive and understanding. An asset to Le Meridien and we strongly recommend staying with Le Meridien. Thank you.

The food selection was great but what's even greater was the service by all the staffs especially Assistant Manager Huzaifah who went above and beyond to celebrate my mother's birthday. Thank you Huzaifah for making this outing memorable!

Good staff service particularly Rosida and Wardah.

The pool was closed for maintenance. I was not made aware of this and would never have returned to the hotel for a last night, had I been made aware

Disappointed with my recent stay at Le Méridien PJ Having stayed here before, I was surprised by how much the service standards seem to have declined. Staff appeared less attentive and the overall guest experience did not meet the expectations I have come to associate with the hotel. The most frustrating incident occurred at the lobby concierge area. I waited for approximately 20 minutes simply to leave my shopping bags with the concierge, but there was no staff available to assist. During that time, no one acknowledged my presence or offered any assistance. It genuinely felt as though the concierge desk had been left unattended. While the hotel still enjoys a great location and comfortable facilities, service is what truly differentiates a hotel experience. Unfortunately, this stay left me questioning whether guest service remains a key priority for the management team. Perhaps the recent change in leadership has resulted in a different operational focus, but from a guest's perspective, customer service standards appear to have slipped noticeably. A luxury hotel should never leave guests feeling ignored especially in key guest-facing areas such as the concierge desk. I hope management takes this feedback constructively and works towards restoring the level of service that guests have come to expect from Le Méridien.

The bed is comfy.

The food not much variety. However the desserts are tasty.

Easy check in process, room are comfortable, definitely love the tub, got high room as requested and helpful staff. The breakfast have quite variety. Owh, the welcoming drink is nice btw. And thank you for the complimentary birthday brownie too.

The hotel parking is shared with mall parking. Quite a challange to find parking nearby the hotel lif as the entrance slightly hidden.

food so good👍🏻 room very clean dan selesa room for seminar selesa

Very convenient in the heart of PJ and next to shopping mall with many varieties of restaurants and Thai massage

Frankly the switches in the room are quite confusing

朝食のバラエティがよい

トイレとシャワー室のレイアウト、どちらも透明のガラスで外から丸見え

Super friendly and helpful staffs!

Comfortable staycation place in the heart of Petaling Jaya connected to Paradigm Mall. The room is spacious with nice view and rooftop swimming pool has great city view as well, buffet breakfast is good with lot of various menu to choose. Thank you so much Ms Hayati Hamid & Hiew Moo Chen for pre-arrival email, Ms Shelly for efficient check in process and warm welcome, Shona for welcome amenities, Mr Ahmad for nice chat and to all Le Meridien Petaling Jaya staffs for great services and hospitality.

ロケーション シャワーだけでなく湯船もあったので

とくになし

I truly enjoyed the facilities provided. The food was delicious, the place was clean, and the service was excellent. Mr. Huzaifah was especially helpful in making my wife’s birthday celebration a success. Thank you very much.

Good service muhd huzaifah bin idris. He always ask us whether we okay with the food & service. We feel so welcome to this hotel

2泊目のお部屋変更をお願いしたら手際よくお手続きしてくださいました。 ありがとうございました😊

特にありません

I do NOT have a wonderful experience with Le Méridien Kuala Lumpur in the past during our last visit few years back so I was a bit skeptical when one of my extended family members decided to book a stay with Le Méridien Petaling Jaya. My worries turned out to be unnecessary and things turned out better than expected. Mr Ramate, the Duty Manager recognised my in-flight platinum elite status and provide us access to the Club Lounge. For the first time, I feel truly valued back as patron of Marriot programme despite my bad experiences with Le Méridien Kuala Lumpur in our last trip. What could I say about Le Méridien, let bygones by bygones? Hopefully under the new leadership of a new general manager, things will continue to improve better in Le Méridien Petaling Jaya. I intended to stay only for one night in Le Méridien Petaling Jaya but decided to extend our stay further due to the staff’s warm hospitality and genuine service, making us feel welcome and elevate the in-stay experience in Le Méridien Petaling Jaya. The club lounge has all day refreshments and "advertised" evening cocktails. However, there are no cocktails available during my stay (refer photo screen shot). I was quite disappointed that I dont get my cocktails. Also, the club lounge does not feature a dedicated afternoon tea session within the lounge. That was the downside of my trip. The club seating arrangement is good and spacious, food is great and service is awesome but I still want my cocktails. It makes me thinking whether should I be returning again? with a hope to get my cocktails next time? or be disappointed once again? What do you say, Miss General Manager? LOL.

Breakfast is good. very clean and staff is awesome

nothing

Umar at the reception was excellent

Nil

Love the view from 23rd floor. Excellent food at PJ's Bar and Grill. Fantastic view from the rooftop bar. The staff were all friendly and attentive. The room looks new and I love the bathroom lighting and the smell of all the shampoo, soap and conditioner.I was also allowed to a late checkout. Thank you.

The pillow is way too soft. Not good for neck posture. You MUST learn from the Marriott hotel. They have fantastic pillows.

The environment so good and all the staff so nice

Hard to find nearest parking spot to lobby hotel

Good shower

Good and rich breakfast Nice hotel and great roof Bar Perfect location

我的第二个手机遗漏在房间还好打电话给我知道 离我退房不到1个小时就打电话来通知我了🫶🫶🫶

A 5 out of 5 evening cocktail at the executive lounge of the hotel. We are given extra special treatment from Chef Asri for our iftar (breaking fast) for my family of 9 pax. The whole set-up made us feel 'special' and truly valued as patron of Marriot programme. Kudos to Chef Asri for giving us top notch service and is a truly ambassador to the Marriott chain of hotels.

Shout out for staff at the executive lounge Puspa and Umar who always efficient in ensure our multiple stays are both pleasant and fulfilling.l for this trip and the past ones. I would have rate them full stars if not for the incident with the front desk manager Khai Loon who totally tarnish all our happy past experiences with the hotel. Definitely felt like Khai personally feel that guest like us don’t deserve to be in the executive lounge based on our appearance and racial profile and not because how much we patronise the hotel to gain our Platinum Elite status. For the first time, I felt that so belittled and humiliated by his actions. To make matters worse, we are celebrating our weddings anniversary together with friends that we invited to the hotel. When I pointed out to him, I could see that he is unapologetic and remorse of his actions. I just don’t condone to such behaviour especially with his position as a manager at the front desk! Luckily the chef Asri stepped in and did some damage control to save the night.

suoerb

A lovely place with wonderful people. We spent a week at the hotel in a very comfortable room. Everything was of a high standard and completely professional, thanks to Ahmad and Karuna. Club lounge with a large selection of dishes and drinks. I was surprised by the ice cream served during cocktail hours. Dishes served by the wonderful chefs Zin and Naz. Thank you to the entire club lounge team Pushpa,Bipana, Raksha,Barsha,Roshane,Umar and Naisha for your company, for your smile and professionalism every day. It's great to have such a great team at Le Meridien Petaling Jaya.

The location wide is good to reach.

My Room Electricity out of service suddenly during 5-6pm while we stepped in on 6th of Mar,Friday evening.Asking for the PIC (Staff name start with R*****) for this specific issue,but answering with bad English level and no solving problems skills at all. Unprofessional hotel service crews, not well training and not deserve for a 5 stars standard hotel service!!! Facilities is not reachable where there’s no a single trash bin neither the hotel lobby area or the main entrance of the lift room!!!! Staffs never greet when seeing the guests in and out in hotel!!!!

很舒服 隔音也很好 小孩老公都喜歡

沒有

This was our 6th stay at Le Méridien Petaling Jaya, and each time feels just as comfortable and welcoming as the first. Being familiar with the hotel makes every visit even more relaxing, and the overall service standard remains consistently excellent. A special thank you to Umar for his warm hospitality and attentive service. His thoughtful care and genuine kindness always enhance our stay and truly elevate the experience. We look forward to returning again very soon😊

The room and the staff

None so far

I contacted the hotel after checkout because I forgot something there, but I did not receive any reply even after a week. Therefore, I have decided to give this rating.

Everything

Came here for dinner at their rooftop bar after a few friends recommended it. The view is amazing and the rooftop atmosphere is great. The place was quite busy, but we were lucky to get an outdoor table with a fantastic view. The staff were attentive and friendly. Love their wagyu ribeye! Food was a bit delayed, but understandable as the restaurant was very busy with several large tables dining and limited wait staff. You can see that the team was trying their best to attend to all guests. Will definitely come back (probably on a weekday next time).

Location is quite central, easy to get Grab, and there is a large mall next to the hotel. Hotel breakfast had a wide range of options though it got a bit crowded and difficult to move around. Staff were very friendly. Room was clean and well maintained, and quite well soundproofed - I did not hear much noise from surrounding rooms or the corridor.

Had some hiccups with communication - I requested for 3 beds in the room during booking, but during check in the reception staff looked surprised when I asked if the room had 3 beds set up already, and said that he would call housekeeping to arrange it, then when we got to the room there were already 3 beds set up, and still the housekeeping staff turned up with an extra bed later. Seems like the hotel needs to coordinate better. Also, though there were 3 beds, we were only given 2 sets of towels and drinking water, housekeeping staff needs to pay more attention to detail..

Overall this hotel met a good standard. A special mention to the band at the rooftop restaurant - The Scully Trio. They are very good and interact well making guests feel so happy. It's unfortunate that they won't be playing here any longer.

Had a great hi-tea experience at Pasar Baru, Le Meridien PJ. The food was delicious, and Wardah & Iskandar provided excellent service—friendly, attentive, and very welcoming.

Thank for the staff names aziela and Jong for the service. The staffs really friendly and good. The location also good. For the food my family and i really like it. Never experienced such a good hi tea like this. Thank again and will come again.

We have come every year for the last 6 years, we stay on average 4 to 5 weeks split into two parts. Being mobility challenged, I am 'always' very well looked after. My wife and I enjoy the friendly attentive staff. Club Lounge is a nice place to chill in the evening. Not forgetting the wonderful infinity pool .... Thank you to Mr Hew and all the staff.

1) Other than the warm walkway which was not air-conditioned, the water pressure in the room is too low and the toiletries given are basic like toothpaste/toothbrush only, the 2 rooms we have are clean and beds are comfortable. 2) beef was stale and hard for breakfast. Nasi lemak is bad and the chef should try out what is good Malaysia nasi lemak especially the chilli which is too hot and not sweet. Cheap cakes and bakery provided. In short, food quality is bad.

1) no aircon in the walkway to the rooms; 2) poor quality breakfast; 3) lift required maintenance.

Strategic location to move around

Good

Nothing

Friendly staff, clean, variety food selections for breakfast. Spacious room

None

Location

A bit pricy

Perfect for business travel. Good location to work place. Variety of healthy food for breakfast.

No

Had a wonderful time at LeMeridien PJ@Pasar Baru. The food and environment is very nice and quiet. Great service by the service staffs - Rupesh, Maya, Zul, Rayyan and Chef Foong. Keep up the good work. C u all soon.

I had an awesome high tea here with the fam! Decent food (some dishes were really good), nice drinks but more importantly great service! They whipped up a special milk drink for my 2 year old. How cool is that!

All food are very delicious and affordable. Good service from azlan and shafeeq. They are very helpful and nice attitudes. Good environment Good place

Azlan and Shafeeq is really helpful. Good food, nice environment and the atmosphere is good. Will definitely come again and recommend to our friend.

Our dining experience at Le Méridien was truly delightful. The Chinese food dinner was delicious, well-prepared, and full of flavour. The overall dining atmosphere was pleasant and comfortable. Special thanks to the staff, Azlan and Shafeeq, for their excellent service — attentive, friendly, and professional. Definitely a satisfying makan sedap experience. Will come again.

Great Place especially for Business ... Excellent Lounge experience especially with UMAR ! ... and all the staff @ Lounge ... will definitely come back again