Sai Pavilion

There should be a tea kettle in the room.

Location, coffee anytime

Not so clean. Run down rooms, poor lift service

Good stay. Near to ashram and polite staff.

no comments

The location was great

The room is too small

Location

Reception No AC

Location and food is very nice

Car parking is not there...

Tegenover de ashram

Bedelaars in de buurt

No breakfast provided or available on site

Location

Friendly staff and they were even flexible to accommodate an early check in

The rooms need a revamp.

Location

Poor maintenance

The bed was not comfortable and the room was very congested

Location and has all basic amenities

Wifi very erratic .. no kettle in deluxe rooms

where we stay till 2PM? why we have to charge more , we reached the hotel by 6am .

where we stay till 2PM? why we have to charge more , we reached the hotel by 6am . extra bed charges are more

The staff service is excellent.

Satisfaction

There was no one at the reception to get help or if we need something!

No breakfast was available. The hotel location was very convenient to attend Darshan at Kulwant Hall. Shops around the hotel allowed us to do our shopping easily.

The verbal communication was minimum. We were not informed not to open windows because of monkeys roaming around, The door of the bathroom is too near the sleeping area.

Close to ashram

Just busy but understand it was peak period

Close to Mandir. Staffs all good

No wifi all the time. Lift always not working

Hotel location is very good - close by to Ashram. Laundry service was fast Cleanliness and Housekeeping was very good

Feedback - Wifi was down for 2 of our 4 days stay and TV was not working at all throughout the stay (staff just mentioned no signal and no attempt to fix the problem)

Proximity to prashanti nilayam

Reception un attended. Lacklustre attitude

Location very good if you are there spititual purpose

Room service 3

The room was calm, quiet and clean. Bed was fairly comfortable. Air condiotion was good. Housekeeping too was nice

Connecting to Room service was impossible. Had to make calls from my mobile phone. Coffee came lukewarm

the hotel stay was pleasant and comfortable. the rooms were really spacious. the staff were supportive and helpful. the support staff nos could be more.

the support staff nos could be more so that the services could be more prompt and timely. the reception desk had none in the night when we checked out which was a bit scarry.

Proximity to the Ashram

Okay overall.

I was charged a full day's rates for early check-in despite explaining that the mofussil bus arrived early in the morning.

Very bad experience. We will never recommend them to anybody.

Excellent

All

None

Location

Very good stay

Very good

Everything was fine

Location was good

Cleanliness of the room was very poor. Room was not cleaned daily and toiletries were not supplied daily . Room plugs and shower didn’t function properly as well

Location

Facilities

Location, food

AC making noise, toiket flush making continuous noise

Everything ok

but lift troubled us alot..we are in 6th floor.. but lift didn't supported..went with my parents they are 72 to 67yrs old..

Nice and clean near to temple. Recommended.

The clean rooms, clean sheets ,pillows and clean bathroom. The room service is quick and the staff is always kind and obliging.

The bathroom fittings are wobbly..the bed and cot were extremely creaky and disturbing our sleep. Although a decent stay, way too expensive for the quality provided.

THe location is great, in the very center of the city. The room was OK for a single traveler if you're not too demanding. Cleanliness was OK for India. But the staff was very helpful and accommodating. You get free bottled water, they also provide laundry cleaning on request.

G

Nothing

Location

The room was dirty and in need of rennovation work

Friendly staff, great restaurant on the premises, all around safe and close to the ashram.

Staff was very accommodating. Just across the street from the Sathya Sai Baba ashram.👍

Good

Food in the restaurant downstairs was excellent. We ate there for all 3 meals. Cook and customer service at the restaurant was wonderful. Location was excellent. Can walk to the mandir in early mornings all alone.

One of the bathrooms we could smell the drainage. The drainage needs to be cleaned so the bathrooms don’t smell bad.

Very easy access to Prashanti Nilayam, walking distance to Gopuram Gate. Next to Sai Towers and the restaurant food is good. Very humble staff, their customer service is commendable, especially the duty manager during the day time. The hotel room is good for 4 pax, and it is a suite.

Cleanliness, but understandable that they are upgrading the place. Floor is dusty.

Poor kitchen. Bed coffee not served till 7am. We had to completely eat outside hotel. Shameful

Staff silence location

Linen no toiletries no tea maker

Service levels need immediate improvement. Water pump problem in the morning led almost 1 hour of wastage. Cleanliness levels need improvement as well. Sofa was untidy

Very nice hotel and stay. The staff was very friendly, helpful and accommodating. Great restaurant as well :-) A hop skip and a jump away from the ashram, highly recommend!

Location is good

The main areas of dissatisfaction were 1. Air-conditioning in room Setting temp at 16•°c only blew air of something like 21/23°c. I reported at the front desk, and I was told it would be looked, but I did not see anyone come. 2. Fan in room. No matter how high setting it was set to, it only rotated at one set speed. 3. Air conditioning in lobby There were 2 air conditioning units, but both worked intially and then started blowing hot and cold air intermittently. 4. The front desk was not manned all the time. On a few occasions, I had to help myself with the room key by going behind the front desk. Getting the key was not an issue, but anyone could have walked behind the front desk and got key to my room and could have gotten access to our personal belongings.

Location

The air conditioning is poor in performance. The pillows are too soft

The only positive feature is the location.

The facilities were completely misrepresented and pictures on booking.com were not the same as the room.

Good facility and next to ashram. Makes it very conveniently located.

The one male staff member sent me inappropriate messages which led me to finding alternate accomodation. The rooms and reception were always dirty. Staff could not accomodate many requests that are normal in hotels. No value for money. I will not stay here again.

I liked that the location of the hotel was very convenient and safe. The services with regards to the requests were satisfactory.

The beds had big red ants all over. The bathroom door lock was not working. The bathroom door had a crack open too. After raising the complaint, the staff moved us to two rooms from one family suite that we all had previously booked. We agreed to it, having no choice, but even that room had lots of red ants and faulty bathroom doors. The concerning part is during the nights, the reception call was not attended to. When we went down to reception, there was no one there. We had no choice but to stay in the same room, taking the risk of sleeping around the red ants. And when asked about this in the morning, the receptionist was so unprofessional and an attitude that it has nothing to do with him. He would not even share the manager's number for us. He plainly asked us to pay the amount and when told that if I am not given manager's number to raise complaint, I will go ahead and put this on google review, he agreed to it and asked us to do whatever we intended. We even told him about the severity of not handling the issues on the spot and about the consequences of negative reviews on their business, it did not matter to him. The negligence he showed is super pissing, and I am sorry I cannot recommend this place to anyone hereafter.