Markasa Hotel boutique vs Similar Hotels

Rooms are comfortable and well-designed.

Feedback indicated discomfort due to small room sizes and maintenance issues.

Several negatives: bathrooms in poor condition (missing doors, uncomfortable toilets), partial/faulty lighting in rooms, old/damp furniture, uneven remodel quality and occasional water outages requiring room changes.

Mixed sentiments about room quality, with some complaints about outdated furnishings.

The rooms maintain a good level of cleanliness.

Several comments indicated issues with cleanliness, including bad odors in rooms.

Mixed: some reviews note rooms 'amplia y limpia', but multiple complaints about urine odor on bedding, ants entering rooms, humidity and unexterminated insects, and AC leaking that wet luggage.

Several reviews highlight cleanliness positively, contributing to overall satisfaction.

Excellent location in one of the best beaches of Cartagena.

Comments highlighted poor access and safety concerns in the area.

Strong location and good access to the city; close to beach though not beachfront — typically a ~200 m walk and the beach is public with no hotel loungers, which some guests noted as a drawback.

Location is frequently praised, especially its proximity to the beach.

Service is highlighted as attentive, with special mentions of staff like Diego and David.

Multiple reviews praised the staff for being friendly and attentive.

Generally very positive: staff repeatedly described as friendly, courteous, helpful and attentive (recepción, trato del personal). A few isolated remarks about slow/unprofessional restaurant service, but overall service is a strong point.

Service is described as excellent in multiple reviews, indicating high customer satisfaction.

Not explicitly mentioned, assumed standard quality for this hotel tier.

Food received positive mentions, but variety in breakfast could use improvement.

Generally positive: breakfasts and some meals described as very good and the food was liked by many guests. A few issues noted (limited buffet selection, perceived high cost, unexpected charges at checkout), but overall F&B received strong praise.

Food quality is highlighted positively in many reviews with few complaints.

Facilities include basic necessities for a great stay.

Facilities like the pool were praised, although there were some noise complaints.

Pools and property praised (multiple pools, not crowded), and rooms often include conveniences (plancha, secadora, A/C). Some lacks noted (no beach loungers, limited family activities, pool area could use music), but overall amenities are a highlight.

Amenities are mentioned positively, although improvements are suggested.

Overall a very good option for the price.

Mixed sentiments on pricing relative to offered amenities.

Negative: several guests felt the hotel is overpriced for the condition of facilities (explicit comment: 'no esta para el precio que cobran', 'caro y malo'). Value is a clear weak point.

Overall, value is rated positively, but some comments suggest room for improvement.