Hap@sathorn

Clean with helpful staff

No lift and I was on the 5th floor with 3 large bags.

Clean

No electric kettle and cuttlery. No lift

Location

A/C noisey. Stairs. Poor lighting in room.

I like how close it was located to restaurants. Not far from Sukhumvit Road.

The location was convenient to get around everywhere to all the spots in Bangkok

Mattress was firm to sleep on .

Die Lage, nähe zum BTS

Die Klimaanlage bläst direkt auf das Bett. Das Zimmer liegt direkt auf der Sonnenseite und kann sehr warm werden. Personal eher zurückhaltend aber freundlich.

They are very nice and genuine people

I would suggest a deeper floor cleaning, sometimes there is dust on the corner.

Stayed here for two nights and had such a good experience. The room is tidy, fresh, and the bed is comfortable. Staff are friendly and polite. Location is quite convenient. Good value for money and would definitely stay again!

Location and amazing staff. They truly made my son's birthday extra special! Thank you for that kind gesture and little surprise. Will definitely come back.

Alles bestens

A very good budget hotel.

Locations

No elevator. Bathroom water Stagnation.

พื้นที่ใช้สอยค่อนข้างกว้างขวาง ห้องสะอาด

ห้องติดกับถนนซึ่งเสียงพาหนะรบกวนตลอดทั้งคืน หมอนแบนราบทำให้นอนไม่สะดวกสบาย เมื่อรวมทั้งสองปัจจัยมำให้พักผ่อนไม่เต็มที่

Au premier abord nous nous sommes demandés où nous étions arrivés mais sincèrement pour le prix la chambre était parfaite et bien située Comme à son habitude le personnel très souriant et accueillant

nothing

There is nothing in the room except a small TV and a small refrigerator. There is no elevator. The stairs are tiring for the elderly.

Lound noises from the neighbors

well i didn't like the nini earthquake LOL.

EARTHQUAKE LOL

The location is good but there is a better place across the street. Really big room, good AC and good bed

I asked for a room with a window because I suspect some of the other rooms don't have windows. So I was put at the front next to the main road, wasn't too noisy but just saying. Real narrow staircase for carrying bags to room. The room was clean but looks a little run down and dirty probably just needs a paint job.

Loved this place- really clean, safe, good shower, comfortable bed, great sleep, 10 mins from MRT, situated on a quieter road and surrounded by restaurants. As a solo woman, I was able to walk back to the hotel in the evening

Bit further from the MRT and not much to do in the area but it was easy to get around by public transport

Location

Seemed dirty it needs a paint job no elevator and stairs to the 3rd level are very narrow I asked for a room with a window and got a room right in the front next to the road it wasn’t too noisy but it makes one wonder if the other rooms have windows. I moved to a place across the street that was twice as nice for less

Normally not that important to me but nice decorations and furniture in room.

The location is pretty close to central bangkok, shops for your needs close by and lovely little resteraunt next door for breakfast. The rooms are large and spacious.

The pictures in the listing are not accurate as to the room (Decor, bedding, etc...)

No balcony, too bad

very help staff and nice room

nothing

Good hotel.

Bathroom was not clean enough, unfortunately i found lots of smbds hair..

Great big room, very clean and tidy. Very good for the price. Cool neighbourhood and quick taxi ride to malls. Only bad thing was no elevator so having to carry luggage up stairs.

room was very clean, alot of space

extremely loud area with a bar under the room active till 00:00. Staff not helpful. Room cleaning service not working

Room is clean. Convenient location.

everything amazing from the front desk staff and facilities except the Manager

the manager who doesnt work there is RUDE and should be taught lessons and education on how to talk to customers/guests.

great location, cheap

RUDE Gangsta Manager who needs to go back to school and be educated again.

Big room, big bed, decent shower, mini fridge and a long wall table to store all my gear

No lift, 3 story climb for my room, roads outside extreme traffic and reaching an mrt would take more than 20 mins

Nice room

Specifically asked for a parking space, was not able to get one. No lift and I’m 6 months pregnant and no help was offered by staff to take the bags etc. up to the room.

It is a very clean property with very good location.

Nothing

Room took a long time to get cleaned Hot water not very hot at all Bed fairly comfortable Ordinary experience overall

Hap Satorn is a nice guesthouse with big rooms and a very comfortable bed. The location is convenient, close to MRT station Lumphini and Lumphini park. Internet speed is good. There is no elevator, so you have to walk up stairs. The hotel provides hot water in the lobby for tea.

In a foreign city, one hopes reception staff can help with very basics. NOT @ Hotel Hap, example: Which way to Sathorn Street (a major nearby street)...Reply: "I don't know"...How much is a moto taxi to Silom St?...."I don't know".....How do I get to Lumpini Metro station: "I don't know". Can I leave my backpack here for one hour``In a panic she points to an open shelf. The lass obviously had zero training and knew absolutely nothing about her position and duties. How much is a taxi to the airport and she points to a sign indicating 600Baht (which is incorrect as the fare is half that). Hotel HAPLESS is more appropriate.

The staff were really friendly. The location is fabulous ... close enough to the action, and some lovely neighbouring bars & restaurants, but away from the chaos! The room was huge! And the housekeeping was great ... we’ve found that it’s rare in Thailand to get your room cleaned every day, but here we did! Loved it!

I initially wanted to give a bad review of this property, but I hesitated to do until i stayed the full five days. Pros: - Decently near to the MRT, within a 15 mins walk. (~1km) - Conveniently located next to some quite solid eateries and massage houses. - General upkeep of the hotel is good, facilities are well-maintained. Clean beddings - Quite spacious rooms - Refrigerator provided, which is quite rare for budget hotels. Cons: - If you are thinking of wheeling your luggage from the MRT, please reconsider as the walking pavements are nightmarishly uneven. Do take a grab or taxi from a mall/ train station. - For those that use Bidet,

leider kein fahrstuhl. ansonsten alles super. ruhige gegend..

gutes hotel. leider bischen abgelgen..sonst alles gut!

The room didn't look at all how it was advertised on expedia. It didn't show right location on the map. And the walls are so thin you feel you are living in the same room with the people next door.

スムーズに進めばルンピニー駅から徒歩5分くらいです。 2日間の滞在でベッドもシーツも全体的にとても清潔で快適でした！（以前別のホテルでベッドとクッションから悪臭がしたことがあったので、、） スタッフも優しかった。 ホテル周辺にはレストランやコンビニ、マッサージも沢山あるので便利でした。 シャワールームに何かしらの物置き台があればありがたいですが、格安で滞在できたので満足です。

Great money value.

Great trip. Quiet area. Not too far from MRT or local eateries. Staff very nice and attentive

夜遅くにいくと少し場所が、わかりずらいです。総合的には快適です。部屋は食べ物をそのままにすると蟻がきます。周りは非常に静かです。おススメです。

Good size room with very basic furniture.no elevator .Area around hotel has no side walks.must continuously avoid hit by cars.

Its good quite place. In cheaper rates its very good place. You can go all shopping and main market by bike.

The layout of the room was very spacious relaxing. I loved everything about the room. I only would have loved it more if there was a bigger window That was easier to view. Also it wasn’t a big issue but the channels on tv did have any English or not even in subtitles which wasn’t the reason for staying so it wasn’t a terrible concern.

What I like is it’s cheap but reliable in a sense that the price is really accurate on the style, location and style of the hotel.

I never write reviews, But this is the worst hotel I've ever stayed at. The management acts like they are deranged. They completely made up a story that a towel from our room was dirty and refused to return our deposit. When I asked to see the towel that they were talking about the manager/owner or whatever he was started yelling like a violent madman. We just got out of there. I wouldn't even go within 100 meters of this place again. I honestly feel the staff are here are dangerous.

If the hotel has elevator service that willl be better...

We have stayed here for couple months for business purpose, we chose this hotel beacise of its location is near our workplace. At first, we thought this hotel was a great deal due to the price is not that CHEAP comparing to other hotels nearby. While the cleaning is bad, staffs were rude and completely stupid. Issue of cleaning occured since the first time we asked them to clean the room which is full of dust at the window side which we needed to ask 3 times until they came to clean it. Staffs were bad and stupid at solving problems. One night the air conditioning was down and we called down for assistance. The man staff came up and brought down the dust filter down for cleaning, but it didn't make any change, so we called them again and ask for the solution. What we got was that they would bring us the fan, we have paid for the aircondition room for over 10,000 Baht a month to get this kind of solution? So we asked them to call the mechanic for any solution which we understood thay it was middle of the night and theu might not be able to come and fix it so we asked them to move us to another room to wait for the mechanic to come fix air-con tomorrow which the staff said that all rooms were full. Worst thing is he yelled and pointed at my girlfriend's face like we came to stay here for free. He explained that he has different habits with good and bad guests which he claimed to us that we are the second type. Is thaf what the receptionist should do? He also asked my girlfrined that why didn't she call at day time which is very stupid question as we both went out for work. At first, I was waiting for few hours as I understood that yhe air-con is quite old and it might take a while. The solution from the two staffs was not even think of anything. They kept saying for the fan and blamed us that we yelled at them first. Lastly, the staff called my girlfriend as "mun" which has the meaning az "it" instead of "khun" or "she" Please reconsider if you will book this hotel, there are a lot of good hotels nearby.

A relatively new budget hotel, I don't know how much to recommend it (don't want it to be full on my next visit to Bangkok!). Great quality, good location and lovely, minimalist, clean, spacious rooms. Friendly staff too. No lift might be a problem for some guests travelling with luggage (but there is a small lift to assist with this, on request). I personally was very pleased with everything. Better than other nearby places, such as the dreary Malaysia Hotel, and close to some excellent restaurants. Thoroughly recommended!

冷氣空調系統壞掉，房間隔音極差， 接待人員態度有問題。

good area, clean, comfy that really good plac and valuable money

房間感覺狠心很乾淨，應該是有重新裝潢過，不過房間裡掛了兩幅美女圖，晚上感覺怪怪，好像在看著你睡覺，床很大，被子很舒服，飯店走到捷運站大概15分鐘，不過天氣很熱，走到捷運站就流一身汗，總體來說，房價便宜，房間舒服，物超所值。

Allting var det bra med service, närområde, bekvämlighet, mycket snälla och trevliga personal.

Good value hotel. No lift, so try and get a lower floor.. a little noisy, but very clean and bed and linens are quite good

Nice small hotel in a good and quite area of Bangkok. Big rooms, clean, no elevator, the air conditioner was old and not clean, rooms need more attention. Just near the hotel is wonderful restaurant called The Corner. Wonderful food for reasonable price!!!

Near to food. Value for money. Nice decorations. Comfortable

Nice clean room. Very comfortable bed. No lift so not great carrying up suitcase flights of stairs. WiFi did not work. TV awful.

The air conditioner is a noise machine. I complained about it the first evening but the manager explained the technician had gone for the day. I could hardly sleep for the first night in a noisy warm room. The next morning the other manager explained the technician will come in the evening only. I changed my mind and stayed with a friend in another hotel and came back in the second morning to check out. Totally a waste of money.

Nothing so special. Just Quite place, several shops and bars around. Away from the crowd.

Really clean hotel and enjoy med my stay there Would recommend this hotel Easy to get cab or trike 7/11 close by and restaurant

Clean and modern But bad location, away from public transport and nightlife areas. But the worst, 5 floors and no elevator.

Decent value for money - bed is uncomfortable

As a hotel policy, they will request you to pay 500 baht as a deposit when you check in but they will give it back when you check out. The room is clean and spacious but there’s no elevator. The location is great. There’s 7-11 convenient store nearby.

This is a very convenient location. It is dan and close to the MRT.

Happy enjoyed very comfy room, but the only disadvantage was without lift & easy to hear the noise from next door & outside when people walking & talking

I travel 6 months per year and I have stayed over 100 hotels in Bangkok and probably 1000 worldwide. Hap@sathorn is the worst hotel experience I've ever had. This place has all of the normal problems that bad hotels have: Rude customer service. No elevators. No MRT/BTS transportation nearby at all. Maids that don’t really clean. Old, dirty, broken down aircon systems that make a lot of noise and don’t really cool the room. Water pressure and temperature issues. For example, I pointed out that our aircon wasn’t working, but the night staff spoke no English. He didn’t understand the problem. So I lifted up the front of the unit (which opens normally for cleaning) to show him that the inside was full of ice. He yelled (in Thai—my girlfriend translated) “Don’t touch that! If you break it you’ll pay for it!” But what makes this place the worst of the worst is that it has a dishonest manager/owner. The rude evening desk clerk asked me to pay 200 baht for what she claimed to be a stained pillow. I told her that this was not a stain—it was just some brown powder and I asked if they tried to wash it. She told me that they had not even tried. I told her I would take it to my room and wash it in the sink, which I did. The marks came out completely (and I didn’t even have any laundry detergent). Next I found out that they had shaken down my girlfriend for the 200 baht behind my back. She was crying about it later. I requested to speak with the owner the next morning and the day time manager got him on the phone.The owner/manager LIED that they had sent the pillow to the cleaner for special cleaning. What? I was standing there with the pillow case in my hand which was STILL WET from my cleaning it in the sink. I explained--on the phone--that it was in my hand right now and had not been sent anywhere. He then yelled that if I wanted my girlfriend's money back that I should call the police. It wasn’t the money it was the principle. This guys behavior is disgusting—he lied to me as I held the evidence in my hand. If for some reason you’ve already booked this place and cannot get out of it, DO NOT give them a deposit when you check in. Tell them you have no cash. You cannot trust these people with anything. (I have attached a photos of the white pillowcase on a white sheet to show what this hotel may charge you for. Hopefully TripAdvisor will leave the pillow photos attached so that you can see the evidence for yourself.)