Holiday Inn & Suites Tianjin Downtown by IHG

Norclean at all😒

The staff were fantastic, very friendly, welcoming and accommodating throughout our stay. A special mention to the lovely cleaning ladies, who were always so kind and did a wonderful job keeping everything clean and comfortable. The facilities were great and well maintained, and the breakfast was absolutely delicious with a lovely selection. We really enjoyed our stay and felt very well looked after.

房间很大 前台很热情

Good location of a traditional high ranked hotel

We have had a bad surprise, with room severely stinking cigarette, really horrible. It was changed only the next day.

Location entrance was slightly harder to find by car but once you get used to it it's fine. Location is central enough. The staff were extremely friendly and helpful throughout our stay. The rooms were very spacious and clean as well.

Duży przestronny pokój z dużym wygodnym łóżkiem.

-Hotel lujoso y cómodo para un precio muy bajo. -Personal amable y con conocimiento de inglés. -Habitaciones amplias y con todo lo necesario.

-Zonas comunes (sobre todo las alfombras) algo sucias. -Desayuno correcto y variado pero faltaban opciones occidentales. Bollería seca.

Hotel

Breakfast can improve

Nice interior. Convenience stores, fast food, coffee options downstairs/within close walking distance.

Location pretty far from main attractions. Best to used shared bike or taxi to head to other parts of city. Room lighting a little confusing.

The room was very big and the hotel very nice. The location was good but it was far from the scenic spots to go by foot.

Large sized room, comfy and friendly staff, I stay here every time I’m in town

There are mold in the shower and mold near AC vent on the ceiling. Non-smoking room has cigarette smells.

Lokasyonu iyiydi sadece

Resepsiyon İngilizce bilmiyor.Otel bakımsız.Personel iyi eğitilmemiş,booking.com da yazılı olan olanakların bazıları yok,Verdiği hizmete göre çok yüksek fiyatı var.kahvaltı dahil rezervasyon yaptım.Resepsiyon bunu kabul etmedi.Kahvaltı için ek ücret talep etti.Maalesef çok kötü bir tecrübe yaşadım bu otelde kalarak.

It was a very hot day but the air conditioning was not working. The manager brought in a fan but the temperature was not comfortable at all.

Room was spacious, clean and comfortable with a good view.

Unable to adjust air-conditioning temperature.

The room is large and clean, the bed was comfortable. We asked for high floor and the view was good. Lots of drinking water provided. The price was reasonable.

The hotel is dated and the location is far from tourist attractions.

Good location, great customer service

Everything, especially staff are very friendly

Food in the restaurant

Huge room and great housekeeping every day. Very good location and very good value for money.

The staff at the reception withdrew 1600 rmb instead of the 1200 that my stay should have been. No explanation given, no communication. 0. When we confronted her (in Chinese since she didn’t speak any English but that isn’t a problem since my girlfriend is native Chinese) she said “ its deposit” again no explanation given. No deposit has been mentioned in any of the booking policy or anything like that. We still haven’t gotten it back. Otherwise the room floor was dirty but the housekeeper took care of it during the next days cleaning.

Excellent staff

This was my second time there. Absolutely great facilities, friendly staff, nice and very convenient room, very good breakfast bouffe, good location, very reasonable price. Warmly recommended!

Actually nothing

best propertt rhey were honest and very kind

no complains

Staff was awesome very helpful, buffet breakfast was good and they have a nice buffet dinner. Rooms were large and clean.

big room, comfortable bad, very good room sevice and communication with hotel staff

We got an upgrade by booking.com. The room is spacious and with great view of the Tianjin eye. The room is very modern designed and have many special areas (dressing area, sink area, separated shower and toilet areas). The staff are very helpful and polite. The location is out of tourist area and it is quiet.

The room is really hot (above 25C) and can't open the window or lower it in any way. We have to open the room door to cool it down (even after turn off the heat). With such high temperature, the comforter is really thick. The sofa and curtain areas are not well cleaned. We moved the footer and found something under it, and it also caused my allergy of not well cleaned sofa or curtain.

The room's design is beautiful and the size of the room is big. Breakfast is great

Been facing the strong smell of smoke even though we have booked for a non-smoking room. The air conditioning couldn't be adjusted

静かでとても過ごしやすかったです。 スタッフの方にも丁寧にご対応いただき、感謝しております。

Although it is stated as a non-smoking hotel, you can smell smoke almost everywhere, such as in the lobby, elevator, back door, hallway and even in the shower in the room. The front desk can’t do anything except apologize.

Close to downtown but not in a congested area. Dining places were within walking distance and getting to the Tianjin West Railway Station was 15mins by car.

Would have been nice to have a small microwave in the room.

Neat and tidy, lift is super fast

The room is spacious, clean and comfy. The morning breakfast has a lot of choices for everyone.

The furniture starts to show some worn and damage, sofa seats show marks and need a dry clean.

Lovely hotel, although the facade looks ordinary, the rooms are excellent. Breakfast was sumptuous & and provided an excellent wide range range. The housekeeping & reception were very helpful & courteous. Keep up the great service.

None that I can think of.

Everything was ok. Breakfast amazing.

Location, transportation.

Nothing.

The hotel has a great location, the staff was very nice and I was a surprised they could speak English. The room was big and accommodating for our necessities.

Everything was good

The GM Jack was amazing

This hotel was located in a close-by location to both Tianjin West Railway Station and Tianjin Station (Central). We had a train coming in to one station and leaving from the other station, so I deliberately wanted a hotel location in between both stations and this one achieved that need. The location was also close to other tourist attractions in the city, so again it was convenient for that as well. The facilities are good with a wide spacious lobby, an in-house restaurant which is also used for breakfast, in-house pool and other facilities. The staff were quite friendly and helpful as much as they could.

I booked for 3 people and my booking clearly stated it was for 3 people. However, when we arrived at the hotel, they said that the room could only sleep 2 people. The third person had to sleep on the couch. Luckily there was a couch for them to sleep on. This is unacceptable that I clearly booked a room for 3 people but the room provided can only sleep 2 people. They should not advertise this room as being able to take in 3 people if it cannot sleep 3 people. We made the most of it since it was only for 2 days, but if it was longer I would have asked to cancel and find another hotel. Booking.com should review this hotel and inspect it for misrepresentation of room capacity for the number of guests. We did not make a fuss only because the staff were friendly and helped as much as possible within their limits.

It was a nice stay.

Good choice

Very nice Staff and great acommodations. Good service, price and quality. Candy was of great help to arrange some transportations and made our stay much more comfortable. Thank you Candy and all staff of Holiday Inn Express Tianjin Downtown.

The whole experience was awesome. Two young men helped me check-in very quickly although I had arrived late in the night. Staff tried their best to speak in English with me and were very happy to help. I got a room upgrade and was incredibly surprised to how spacious, clean, and comfortable my room was. It made me wish I had a longer stay. Breakfast was a good mix of Western and Chinese food that I still had not seen in many hotels here in China. During checkout, Lina, Sophy and Zoe were very sweet in helping me do it quickly once more. Hoping to go back soon!

I wanted to have stayed for a longer time. The only thing I would say could have been better would be the breakfast as it could have included some scrambled eggs or omelette. Overall, breakfast was at a much higher level than many hotels in China.

Beautiful hotel in the downtown area. Loved it!

Beautiful hotel in downtown.

Dirty and dust everywhere

Super service by Sophy, she was very helpful

N/a

The room is very clean, come with welcome fruits platter. We got the 19th floor and the room is very spacious.

Nothing

the location and hotel service are good, very nice staff and always helpful. Special thanks to Gina and Lina

Good choice for European traveler. Some hotels in China may be quite a surprise for a westerner. This reaches a solid standard, for a reasonable price. The breakfast bar had many choices. The staff is super nice and helpful. It was quiet in general, no noisy guests. And the pool is actually swimmable. I can recommend as a decent choice for decent money.

I can only suggest to do vacuuming and deep cleaning under the bed and furniture in general more often. There was some dust visible under when looking under the bed or sofa. Also, from time to time in my room there was a noticeable cigarette smoke. Not sure if someone had previously smoked in the room, or the smoke was getting into the HVAC from somewhere. Knowing this is a general issue in China, I didn’t even ask for another room. I am sure they would offer a different one, if I tried.

Good hotel At Tianjin And it's clean and also having Good Views over all like this property very Comfortable And Receiptionist Sofy was very helpful also so I recommend others to experience this property

Little far from center

Staff, room, food everything was good. WIll come again at some point

WiFi was blocking my vpn, It's a bit cold in the lobby and in the dining area.

The room is clean and tidy. It has a relatively large toilet area with 2 sinks. Breakfast was provided for the three of us which was included in the room charge.

The two single beds are barely enough to accommodate for 3 people so 2 people sharing a small bed could not sleep confortably.

Room was nice.

Staff was absolutely useless. They charged us 800¥ as a deposit and the difference was never returned. Also, they spoke zero English which is quite frustrating, although that is a common thing in China.