Gold Smith Residence

The hotel staff were extremely helpful throughout our stay. Upon check in, we were initially assigned a room where the AC was not working properly, and the issue lasted for about an hour. However, thanks to bong the owner who was very kind, attentive, and helpful, we were promptly assisted and moved to alternative room. After the room change, everything went smoothly, and we had a comfortable stay. Although we only stayed for one night, we truly appreciated and hospitality provided by the team. We hope to stay here again in the future and would gladly recommend this property to others.

Located at a quiet neighborhood, but not far from the busy town at all. For someone who likes to explore various locations like me, this place is the middle ground for it all.

Комфортні ліжка Великий номер і ванна кімната

Вікна не відкривались Телевізор не працював Велике вікно виходить на коридор, а не на вулицю! Ванна і басейн в реальності менш доглянуті, ніж на фото. Користувались лише душем Місцезнаходження - «перлина серед трущоб», але це доволі часте явище в цьому місці.

Very new, clean, spacious rooms, quiet area, friendly and helpful staff.

Ideal location just a short stroll to pub street but far enough away for it to be peaceful. Hotel design is gorgeous, had a Balinese feel to it. I loved the tropical planting. Huge bedroom and bathroom. Bed was comfy. As it had a heavy duvet we got really hot during the night and the AC wasn’t cold enough so perhaps a thin cotton sheet instead of a duvet would be better. Lovely pool area, staff very accommodating. Breakfast plenty of choice off of a menu. One little bug bear was daily housekeeping and the inconsistency-one day we only received 1 towel, the next day we got 4, then the following day 2. One day no toilet roll replaced. More attention required here. I appreciated the hotel using wooden ear buds and placing filtered water in the bedroom in glass bottles. Would I recommend and stay here again? Absolutely.

I had a great time staying at the hotel. Hak the manager and the rest of the team were very friendly and helpful. WiFi was a bit spotty but I will stay with them next time when I’m in town. :)

The room was spacious and nice. Clean surroundings . Foods were amazing. Friendly and accommodating staff.

This was a great place to stay in Siem reap! The staff is incredibly friendly and helpful, offering to help me with anything I needed. They would welcome me home every evening as well, which I thought was sweet to say. The room was large, and the bathroom had a great tub and separate shower. The balcony was nice to have as well. The food may not be as cheap as in town, but it was good and the service top notch. There was a little confusion with my airport pickup, but it was quickly resolved when I contacted the front desk. Overall, though, I have no complaints about this great hotel.

Fantastic place to stay in a great location just 10-15 minutes walk to Pub Street and all of the main attractions in Siem Reap. Hotel staff were 10/10 right across the board and were extremely helpful with any requests, I couldn't recommend this hotel any more if I could!

The service form the Staff was exelent. Big rom Comfy bed It should be installed a fan in the shower area to get some air Flow running

Hochglanz Fotos und Realität stimmen nicht überein. Es ist hellhörig im ganzen Haus, hört also jede Toilettenspülung, jede Türe, wann auch immer Gäste kommen und gehen, man bekommt es sicher mit. Badezimmer und andere Schlafzimmer wurden Wand an Wand gebaut. Die Klimaanlage musste erst repariert werden. Die Lage ist inmitten eines Wohngebietes entsprechend laut ist es auch deswegen.

Hotel and the service was superb!

Recommending, it’s really good!

Amazing property and even more impressive hotel staff. Highly recommend this hotel!!!

The hotel provides a peaceful environment and has a very friendly staff. I'm grateful to the very pleasant Ms Kay Kann, who helped me to obtain tickets, arranged for transportation and provided a lot of useful information, always in a very professional and efficient manner. Thanks!

Wegen des Diebstahls im Hotelzimmer und nicht zufriedenstellende Reaktion der Hotel Managements nie wieder.!!

The room was very clean and spacious. Very slick and modern. Great balcony with swimming pool view. The staff was FANTASTIC, super friendly, helpful and clean informative. They had prepared breakfast to go at 4:00am for us when we went to checkout the sunrise in Angkor Wat!! They booked our tour and tuk tuk when needed. The included breakfast was always delicious! Great hotel!!

My girlfriend and I have been traveling for several weeks in SE Asia and this was a great experience for us, the best we have had! The staff was amazing! among Víla and Rose were all fantastic polite and accommodating. Moreover, there many choice of breakfast and mt favorite is Khmer Noodle Soup. We asked for a late checkout and storing our bags to tour the city before our flight and they were extremely helpful. The hotel location is not in the main road but quiet and easy walk into pubstreet. I would highly recommend this hotel to anyone visiting Siem Reap.

great staff, good breakfast, good location.........

Increíble hotel. Muy bonito, habitaciones súper amplias. Los alimentos muy sabrosos, el personal súper atentos y muy amables. Todo excelente.