Hostal Don Guillermo

Personal hace que la hostal sea como llegar a casa ...excelente

Todo ok

Acogedor

Nada

Ubicación, tranquilidad

En los baños falta mantención en los pies de ducha y ducha mala. En los baños sugiero luces con sensor de movimiento para que se apaguen después de salir del baño, porque la gente no las apaga.

Lugar muy tranquilo y excelente atención de las chicas

La ubicación

Sin baño, pieza chica, ruido desde muy temprano

C’est une honte. Nous avions demandé un taxis pour aller à l’aéroport et ils ont oublié de nous le commander ! On a faillit louper notre avion.

La limpieza

Me encantó que fueran tan amables al llegar, las instalaciones muy limpias, dormí súper cómoda, fue mi primer viaje sola y me sentí muy segura

la atención de la chica de la tarde

nada

The staff, location, value for money

The lock of the room door was very much troublesome to open, wifi was not working inside room, the shower area needs to improve

La recepcionista y personal es bastante amable, lo bueno es que te preparan un boxlunch bien completo para los trekking

El baño de mujeres compartido no tenía espacio en las duchas, las piezas son muy chicas con mala ventilación, no tienen ni perchero para colgar tus cosas y la cama estaba llena de pelos, y me tocó al frente del baño de los hombres por lo que siempre que pasaba olía mal.

We had a double room and a private bathroom. Clean and comfortable. Friendly and helpful staff. Good location.

El hostal muy limpio y el personal fue siempre muy amable y atentos. Se encuentra muy cerca del centro de Puerto Natales, a menos de 10 min caminando lo que es muy bueno.

Nice staff great location. Good box breakfast they even put some extra food for my trek

Not enough working shower

Staff is very nice and helpful. Possibility to get good box breakfast for early departure. Close to restaurants and grocery.

Not many working shower. They forgot to pick me up at the airport.

Die duschen zu klein und nicht sauber

El problema de la habitación sin calefacción, con olor a pintura y en reparación fue resuelto trasladándonos a otro hotel cercano. Agradecemos la solución, pero no fue lo que esperábamos al reservar y la experiencia resultó decepcionante.

Todo, muy amable el personal.

Que no haya donde acomodar la ropa

I spent 1 night there (like most places in Chile as I travelled around a lot). The beds were comfy. The owner is very friendly and nice man. The room I reserved had its own bathroom and toilet. It was facing the Main Street- it has blinds. I personally like light in my room when I sleep. At night it gets cold-ish but the room was good temperature. They were very nice and had prepared a breakfast pack for me to take with me when I leave- a sandwich, coffee cup with coffee to make, and some snacks). Really kind of them. They also accept card payments (if you need to pay by card).

The only reason I did not rebook for my stay back in Puerto Fatales is that I needed a kitchen. I booked a hostel with a kitchen so I can cook my own meals. I have allergies and with the hiking trips I did- I needed to bring the food with me. Cleanliness could be a bit better but you need to remember a lot of those places people sweep rooms (do not use hoovers). The bathroom just needs a bit of bleach and will be perfect.

Quite central but in a quiet spot. Near to 2 supermarkets and various restaurants and 5 min to the central plaza. About 1,2 K from the bus terminal, walkable even at 6 am to catch the bus to Torres del Paine. A number of rooms are internal, so no outside window. Showers good. Breakfast sufficient, much better after 9 am when rolls and ayuya are (sometimes on request) available, otherwise dreadful, tasteless , cardboard white only.

Very nice people and great choice in the city

everything fine!

I did not like several things. I talk about my reasons as soon I have a chance.

excellent service, very friendly staff, good breakfast, clean facilities

there was nowhere to leave the suitcase in the room, except for on the bed. But other than this, very comfortable.

The staff was kind and room was cozy. When I had a tour, they provided packed(to-go) breakfast. It was a good location for both downtown and the bus terminal.

I won't stay in this place

Room to small, nothing like in the picture

They cancelled my reservation with the strange ‘IT problem ‘ argoment

Confortable bed and cheap hostel

Floors are extremely noisy. Could feel people walking all the time. Toilets are not well maintained with rust all over the shower. Lack of privacy due to a thin curtain separating the private rooms from corridors.

Great staff and breakfast

Shared bathroom would need refurbishment

Good location and outstanding staff. Very good price too.

Facility and rooms are old, grubby and tattered Curtains ripping off Shower uncleaned from previous guest

Hostel in guter Lage, Zimmergröße auch ok, vor allem in Relation zum Preis, Betten recht weich, Zustand des Bads etwas abgewohnt. Nicht gut war jedoch das Frühstück im Militärstil. Jeder bekommt ein Tablett mit metallischem Müslischälchen und genau zwei halbe Scheiben Käse und Schinken. Insbesondere letzter war von schlechter Qualität. Alles in allem ohne Frühstück dem Preis sehr angemessen.

Excelente atención. Dormitorio cómodo. Buen servicio

Good option for the price, clean, comfortable, good location, full breakfast is offered. My husband left his expensive binoculars and some coins and they held them for us. Husband was grateful and happy.

La estadía fue muy buena en cuanto a la recepción, estado de la habitación y baño. Lo mismo para el CheckOut. Creo que podría mejorarse el desayuno. Recomiendo el Hostal Don Guillermo.

This is a great little hotel in downtown Puerto Natales, at a great price! Upstairs rooms are spacious, bright & sunny, & Wi-Fi worked really well! I skipped breakfast b/c I left early to hike in Torres del Paine, so I can’t speak about that ~ but staff was lovely & held my bags. A great stay!