Serendib Signature Resort

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Absolutely outstanding accommodation, I don't think I have ever stayed anywhere so nice. The food was exceptionally good and it was lovely just spending time by the pool. I would 100% recommend.

Nothing, everything was great.

Super Service, sehr nettes flexibles Personal. (6.30 Frühstück war überhaupt kein Problem) Der Aufenthalt hat meine Erwartungen übertroffen

环境幽静。生态环境优良，猴子比住客多，如同处于大自然中。

Staff very helpful. Rooms comfortable, very clean and tastefully decorated. Very comfortable beds. Gardens well maintained. Dining area very pleasing. Sri lankan breakfast was excellent. The chef went the extra mile to supply us with "Kola kande", a healthy Sri lankan herbal porridge. Would definitely recommend this hotel. Look forward to another stay.

A minor issue with the TV, otherwise it was a wonderful stay.

I arrived very early in the morning from the airport and the hotel management allowed me to have an early check in without any additional charge, which was very kind. The next day I went hiking to Knuckles mountain and asked to take a shower afterwards. It was also permitted. Unfortunately, I did not have breakfast, because I woke up too late but the lunch was quite good. I asked to pack a breakfast for my early morning departure and received a nice package with sandwiches, bananas, mini cakes, cookies and a bottle of water (perfect!) Serendib Signature resort is located in a very green, picturesque and quiet area. The rooms are spacious and decorated with a good taste. The personnel is very friendly. It has a pool, which was an unexpected surprise. Shower gel, shampoo and body lotion have nice smell and of a good quality.

In the night you may hear monkeys jumping on the trees or on the roof :)

The staff were amazing, they made our stay so enjoyable they did everything in their power to help us in every way. One of our friends had a birthday and they decorated both the room and the restaurant for the birthday it was amazing

Great environment

I chose this resort mainly for its proximity to the Victoria Golf Club, and it turned out to be a fantastic decision. The property is stunningly beautiful, peaceful, and well-maintained. The staff were excellent—friendly, professional, and always willing to help. They even arranged a tuk-tuk for me to get to the golf club for my sessions, which was a thoughtful touch that made my stay even more convenient. Highly recommended for golfers and anyone looking for a relaxing escape in a scenic setting. I would definitely stay here again!

Perfect place to stay in Kandy with Good investment

Calm location and the perfect service

I stayed at Signature Resort during my visit to the Temple of the Tooth Relic and wanted a place slightly away from the hustle and bustle of the city — it turned out to be the perfect choice. The surroundings were tranquil, the rooms were spacious and comfortable, and the care shown by the staff was truly exceptional. A peaceful retreat with warm hospitality — highly recommended!

Nothing

Serene environment and big rooms

Monkeys

We selected this hotel to get out from our stressful routine life, and our choice was absolutely correct. The property had the much anticipated tranquility and the greenery that we were looking forward for. The staff was extremely cordial and corporative. The food was not cheap but definitely more than valuable for the price paid for. The resort is not for business travellers since it's little far from Kandy City.

The staff were great and went out of their way to make us comfortable. They interacted well with our children and took some time to play with them. The MD even loaned me his clubs to play golf with. It’s a short distance to the Victoria Golf Resort and the staff arranged transport to take us there for a round. The buffet was great and there was lots of food.

On my way to Mahiyangana, since it was too late, we booked this hotel for a stop over. The place was unbelievably stunning with a very large forest feeling garden.The front office was extremely supportive and was helpful even we arrived late. Though we booked a standard room, they gave a free upgrade since there were rooms available in the deluxe category. The rooms are decorated with reach kandyan deco that takes you to a bygone era and really nice and spacious. We did not have dinner since it was late, and the morning breakfast with live actions were more than we expected. The whole staff was very supportive.

The hotel has a great location close to the lake and a restaurant included to get some dinner for reasonable prices. Fried rice was about 2000 lkr. The room was big, clean and had a terrace to enjoy the coffee provided in the room. The shower had hot water as well.

We arrived and didn't feel quite welcome. Overall the interaction with the staff felt awkward and uncomfortable. We figured it was due to the language barrier but still the usual friendliness of the people was missing here. There was a party that evening and it was very loud until midnight. The wifi was only working a short amount of time and was constantly disconnecting.

Location was excellent. We haven’t had any breakfast during our stay due to the cost.

Firstly toilets were uncleaned. Water after bathing not draining and over flowing inside the toilet area. Kettle kept for us to use is very uncleaned and room had so many tine decorative items covered with dust. Due to lack of staff the service was bit slow. Near to bed side table kept one metal lamp which need not to keep there to reduce injuries during sleep. Firstly TV and total electricity supply of the room was unfunctional and we seeked assistance from the staff. Due to above reason we paid high price for a room and the charges were shown during booking time was lower than what we paid during our check in time. Request the management to look for these matters and give a receipt with detailed charges. Thanks

good place comfatable

booking.com rate and hotel bills do not match when we go, the hotel charges higher prices for rooms hotels tell us the booking.com price is not anymore valid. its absurd

The room and location were fantastic. Staff were helpful. Good value for money.

Our room was close to the water tank and the pressure pump kept kicking in every few seconds. That was a bit disturbing.

Excellent place to relax and stay close to nature, very quiet place. Very helpful staff who will find you a solution to your needs.

Nothing

Great

Location

Peaceful environment

Location, customer service, cleanliness .

Nil

Staff was very nice and supportive. They made all the pre requisite arrangements accordingly.

It's a beautiful property with nice rooms, However, the rooms were cleaned upto the mark... It was quite dusty and even had quite a bit of cobwebs! Since we travelled with small baby, this cleanliness mattered the most..

The resort is super nice. The pool is good and the room is big and clean. Very relaxing stay. And love the nature around it. Staf super friendly Love that there is a laundry service

The breakfast that was not included is very expensive (more than 7000 rupees). The resort is pretty far from the city of Kandy. We asked for some information about nature tours that they where offering but they could not provide us with any information.

Location and surroundings.

No license to sell Liquor.

Got us the wrong rooms then they didn't refill our tea bags and Coffee in the room

Swimmer pool was cloudy so we would not use

it was clean & comfortable

staff was not helpful. we had to bring the luggage near the reception where staff was just looking at us without offering to bring them from the vehicle

This place offers a tranquil and peaceful environment. The staff is exceptionally kind and helpful. Delicious food at affordable prices, and the rooms are clean with expected facilities. Overall, a pleasant experience.

The views

Better room service

attentive and helpful staff and great surrounding

could have been a bit of more choices in food

The serene peaceful environment so clean ..loved it

The location is not good it's remotely located no Uber is available the transport arrangements by hotel is too expensive

I absolutely appreciated the attentiveness and support provided by the hotel manager. He was consistently available, always ready to assist me when I was late or needed help, going above and beyond to arrange transportation or fulfill any of my requirements. In addition, he generously offered us a taste of the local cuisine, serving us two complimentary dishes filled with local fruit, giving us an authentic taste of the region.

I honestly cannot think of anything that I didn't like during my stay. The hospitality, location, and amenities were all top-notch.