
Banyan Tree Mayakoba
Playa del Carmen, MX
1.7 km (1.1 mi) from original
Compare similar hotels across guest insights, rooms, location, amenities, value, nearby attractions and suitability to understand the trade-offs before you choose.
Lodgegrid Decision Intelligence

Playa del Carmen, MX
1.7 km (1.1 mi) from original
Rooms
9.9Impeccably designed hotel and ocean view room was dreamy.
Cleanliness
8.9Issues with housekeeping and incorrect service response.
Location
10.0Beautiful property in an excellent location.
No close alternative was identified for this preference.

Playa del Carmen, MX

Playa del Carmen, MX
1.3 km (0.81 mi) from original

Playa del Carmen, MX
1.7 km (1.1 mi) from original

Playa del Carmen, MX
1.2 km (0.75 mi) from original
What you may gain by choosing another hotel.
Palafitos Overwater Bungalows, All & More Inclusive - Adults Only
9.7/10Platinum Yucatan Princess Adults Only - All Inclusive
8.5/10Banyan Tree Mayakoba
9.6/10Princess Family Club Riviera - All Inclusive
8.2/10Palafitos Overwater Bungalows, All & More Inclusive - Adults Only
10.0Bungalows described as beautiful and unforgettable; one minor issue noted (outdoor shower didn’t work) but overall room quality is excellent.
Platinum Yucatan Princess Adults Only - All Inclusive
8.4Rooms were described as nice and simple with effective amenities, such as hot water and a well-stocked fridge.
Banyan Tree Mayakoba
9.9Impeccably designed hotel and ocean view room was dreamy.
Princess Family Club Riviera - All Inclusive
9.1Overall good quality noted with some amenities like swim-out pools for families.
Palafitos Overwater Bungalows, All & More Inclusive - Adults Only
8.2Generally good for an upscale resort, but at least one report of dead animals in the guest center and recurring seaweed on shore lowered the score slightly.
Platinum Yucatan Princess Adults Only - All Inclusive
7.5A musty odor was noted on arrival, not due to housekeeping but humidity; overall cleanliness is decent.
Banyan Tree Mayakoba
8.9Issues with housekeeping and incorrect service response.
Princess Family Club Riviera - All Inclusive
6.6Reported issues with the cleanliness of amenities like the pool and dining areas, which were described as gross and dirty.
Palafitos Overwater Bungalows, All & More Inclusive - Adults Only
10.0Outstanding location — turquoise water, over‑water bungalows and a postcard‑like setting repeatedly highlighted as a major positive.
Platinum Yucatan Princess Adults Only - All Inclusive
9.0The property is well-located with easy walking access; however, caution is advised due to the rocky beach.
Banyan Tree Mayakoba
10.0Beautiful property in an excellent location.
Princess Family Club Riviera - All Inclusive
8.1Some guests noted location issues due to construction and seaweed by the beach, affecting the overall experience.
Palafitos Overwater Bungalows, All & More Inclusive - Adults Only
10.0Exceptional, highly attentive staff and butler service (notably 'Liz' and Alfonso described as attentive and personable), repeatedly praised across reviews.
Platinum Yucatan Princess Adults Only - All Inclusive
9.4Employees were consistently described as friendly and helpful, with special mentions of staff going above and beyond.
Banyan Tree Mayakoba
9.9The staff was phenomenal and made guests feel welcome.
Princess Family Club Riviera - All Inclusive
8.6Mixed feedback on service; while some enjoyed good service, others faced poor attitudes from staff.
Palafitos Overwater Bungalows, All & More Inclusive - Adults Only
—Platinum Yucatan Princess Adults Only - All Inclusive
—Banyan Tree Mayakoba
—Princess Family Club Riviera - All Inclusive
—Palafitos Overwater Bungalows, All & More Inclusive - Adults Only
10.0Food is frequently described as phenomenal (fresh seafood, lobster/shrimp, gourmet room service); minor negatives noted (limited off‑site options, Taqueria hours, one mention of not great food) but overall dining is a highlight.
Platinum Yucatan Princess Adults Only - All Inclusive
8.5Buffet and specialty restaurants had a variety of dishes; food was deemed good, with some standout offerings.
Banyan Tree Mayakoba
8.9Delicious food but considered pricey.
Princess Family Club Riviera - All Inclusive
7.1Mixed experiences; food quality in buffets was criticized while some restaurants were praised.
Palafitos Overwater Bungalows, All & More Inclusive - Adults Only
9.6Strong on on‑site amenities and mayordomo services, but multiple mentions of activity availability/booking constraints and limited evening Taqueria hours reduced the score slightly.
Platinum Yucatan Princess Adults Only - All Inclusive
8.4The main pool, swim-up bar, and beach activities were well-received, providing enjoyable experiences.
Banyan Tree Mayakoba
10.0Heated pool, spa treatments, and other great amenities.
Princess Family Club Riviera - All Inclusive
9.6Good variety of activities and excellent facilities for families, highly praised.
Palafitos Overwater Bungalows, All & More Inclusive - Adults Only
9.8Perceived as high‑end and often worth it by guests, though a few comments noted the property felt expensive.
Platinum Yucatan Princess Adults Only - All Inclusive
8.4Overall perceived value is good; unique features and quality services justify the price.
Banyan Tree Mayakoba
9.4Pricey food but overall good value considering the quality.
Princess Family Club Riviera - All Inclusive
8.0Concerns about the quality of food in buffets and minimum value perceived due to some amenities being inaccessible.
Palafitos Overwater Bungalows, All & More Inclusive - Adults Only
Parque EcologicoPlatinum Yucatan Princess Adults Only - All Inclusive
Parque EcologicoBanyan Tree Mayakoba
Parque EcologicoPrincess Family Club Riviera - All Inclusive
Parque Ecologico