D'Polo Club & Spa Resort Dharamshala

Prime location, great food, prompt service.

Since the hotel is located at dharmshala where it is cold and rainy for almost 10 months in a year, the pool didn't have the hot/lukewarm water option. I mean you are charging a hefty price for services and still people are unable to use it coz the water is too cold to swim. What's the use of it otherwise. Also, the hotel has SPA in its name which means it's their USP. But even the month of may being a holiday season, there were no slots available for SPA session because of no staff available or the staff was on leave and the hotel didn't arrange for extra staff as per demand. Even if available, it was in noon when people are already exploring the city and nearby areas. (I feel spa demand is mostly during evenings and nights after a long tiring day). To be honest paying 10000/- per day wasn't worth the money at all.

Lovely and clean. Lovely, helpful staff. Delicious breakfast and food served in the restaurant. Taxi service in reception. Room and bathroom were lovely.

Location - very far away from anything. You have to get taxis everywhere, and the prices are quite steep. Pool - water was too cold to swim in (as under a roof and no sunlight on it).

Great location and view, very good food in the restaurant. I stayed here on night on my way to a wedding, this was perfect as it was close to the airport. Also, the hotel has a taxi service, which through i booked a driver for a few hours to explore dharamshala, great place!

Enquire if a wedding is taking place when you are visiting as in that case the beautiful rooftop terrace may not be accessible, but loved it here

Very hospitable staff, amazing view, we had a great stay

Location, big rooms, good food, next to green area. Nice staff.

Problems with the WiFi

D’Polo Club & Spa Resort is a true gem, offering an unforgettable stay with its breathtaking mountain and riverside views. The early morning and sunset vistas are simply spectacular, making it the perfect destination for nature lovers. From the moment we arrived, the staff’s warmth and hospitality stood out. The culinary experience was exceptional. Executive Chef Chowang Norbu and his team went above and beyond to cater to our dietary needs. The Himachali and Tibetan cuisine was absolutely delicious—an authentic taste of the region that left us wanting more. The spa experience was top-notch. After a long six-hour road journey, the excellent massage left me feeling completely rejuvenated and relaxed. One of the highlights of our stay was the rooftop bar. Enjoying a drink while admiring the majestic Dhauladhar mountains, especially during sunrise and sunset, was truly magical. Overall, D’Polo Club & Spa Resort offers a premium experience with outstanding hospitality, stunning views, and excellent amenities. Highly recommended for a relaxing and enjoyable stay!

Awesome place. Nice mountain views if you book your room for the back side of the Resort. Helpful staff. Spacious and safe parking place. Food is awesome. No disturbance. As I have visited in Winters 27 dev 2024 it was good to enjoy the weather. Best place for relax. Food joints and fuel station was near by. Lots of THEKA between the market and Resort. 😁😁

Every thing was good.

Location

Hygiene

Very earnest and warm hospitality from the staff.

The location - its almost at the outskirts of the town, so if you want to feel the vibe of either Dharamshala or Mcleodganj as a town, I wouldn't recommend this place at all. Plus the hotel is a bit tired - needs a refresh badly.

Floor was sticky

Very kind Staff

Excellent location and room sizes. Roof-top bar and restaurant was amazing. Loved the recreational games.

Bathroom needs serious plumbing. Breakfast needs some improvement in quality -- although there were many choices.

We had some check in issues with the room but the general manager went above and beyond to ensure everything was resolved and we had the most comfortable and best stay. The chef Mr Cheung is amazing, making us special dishes to our requirements. Highly recommend staying here as the hospitality was really good

Good

All good

Loved the terrace and breakfast and dinner were excellent

Not much we really enjoyed our stay.

Stay was fabulous, the staff was very friendly and accommodated all our needs. View from 3rd floor, cafeteria is amazing, smow capped dhauladhar ranges are clearly visible. We had a great family time during the Christmas and New Year vacation.

I stayed here for four nights. The location of this property is great. You can see the dhauladhar ranges from the roof top, staff is very supportive, the roof top bar LOL is excellent. The breakfast buffet has a lot of varieties and everything was very delicious.

the views from the balcony and the roof were spectacular. the buffet at the restaurant was really good. the staff was nice and helpful

the bathroom needs some practical fits. like: shower head needs replacement as water was out of direction, the shower screen needs sealer at bottom as water was coming out to toilet, the toilet seat is higher than standard and the exhaust fan was hanging down plus was a bit loud with water dripping from it.

Great room and great service very clean.

Excellent value for money. The breakfast was sumptuous. The location is beautiful. The chef Mr Chowang took special care of our needs.

Location and food is good

The suites are very old , jacuzzi was not working

Good location offering access to various adventure activities, treks etc. Mountain facing rooms had a great view including balcony.

Toilet in initial room was not working properly, so had to wait to be moved to another room.

Location.Very Scenic and out of the city

The smell in the rooms

I like games for kids and food quality is also good

N.A

Location.food

Other guests were smoking in their rooms.it was causing suffocation in our room

View from the room was excellent. Terrace is spacious with a good eating space and the view is simply superb. Food was good and service was on time.

Pricing of the room seemed a lil' on the higher side.

Good breakfast . Exellent location.

Almost everything was near perfect. The food, the comfortable beds, the awesome terrace view, the value for money. Excellent.

The ATMs in that area are shut in the night.

I enjoyed the spa!!

It was noisy! Work was being done on the hotel and it was very noisy. Kids screaming in the hallways…

Location is good. Breakfast is also good.

Housekeeping was not good. Bathrooms smell. Bedsheets not changed everyday.

Great view from rooftop, great food, menu was sometimes limited but the food was clean and tasty. Would definitely recommend. Also appreciate that they provide drinkable water refills in glass bottles so you don’t waste plastic. Many activities on offer that staff can book for you.

The staff was good and clean hotel

location

WiFi signal is poor

The food was nice. Front desk staff was very helpful.

Well located, good rooms , good food, good activities

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nothing

Check in and out was a breeze. Staff is very helpful and attentive.

Only problem is the hot water is not working and not enough hot . both normal and hot water are the same. other than overall is good.

the location

good view. value for money. good breakfast options.

room service was poor.

We travelled as a family of 6 during 1st week of November 2022 and had 2 rooms booked for us. Everything about this resort is fabulous. Location, facilities, staff, food and cleanliness are just super nice. My whole family was so pleasantly surprised with the stay that it's worth few minutes of my time to write this review. 1. Location is great with a very nice view of the river and mountain ranges. The rooftop bar is a super cool feature of this resort. 2. Staff is literally excellent and they take care of everything with just a phone call. Everything from check-in to house keeping, in-room dining and restaurant works in a seamless fashion. 3. Food is very good (both in-room dining and buffet/ala carte at Gunn Powder restaurant). 4. Special mention for staff members Vishal Kapur, Maan Singh and Sunil Dutt for making our staff such a pleasant one 5. House keeping is excellent and very prompt. Overall, you get a 5 star experience at a much lower price. A great deal anyday and we will definitely come back to Dharamshala because of this resort. Thank you so much to all the staff at DPolo Resort.

No complaints at all.

Open Cafeteria on the terrace, fresh fruits served in breakfast, overall location

Staff, Cleanliness and facilities, food was average

Breakfast was one of the best we have experienced for a while. Items were made perfectly by Chef Chawang .chole bhature , tandoori paranthas, poached eggs were excellent. Location of hotel was awesome and terrace view of mountain was excellent

Toilets need deep cleaning, sheets and towels need to be upgraded

View of hills from room was good.

Breakfast and food taste and quality was not upto the mark. Resort was more like a hotel with not much experience for the price.

Super services

Wifi issue

Superb

5 stars

Excellent Customer Service, Food was Amazing 😻, Service was Excellent, But one thing we were disappointed ☹️ poor wifi connection. Rest was beyond expectations.

Amazing hotel, With river , field and mountains view. They had singers concert at night with buffet at hotel terrace. It was good experience. We enjoyed throughout our stay in this hotel. This is Highly recommended hotel.

Good stay. Very supportive and friendly staff "Abhishek, Karan, Dalpreet (hk staff)" Had a great time

It was a good pleasing clean place the washroom in or room just had a lottle crack in bath tub the rest was fine also the spa was anazing and well mantained.

Very delicious food. Amenities are good. Staff is helpful. New year party was awesome.

The property was nice. Not walking distance to city, a bit out, need to drive. No hot water, have to keep water running for 15/20 mins. Spa closes early. Food was excellent, must try hotel restaurant. Beautiful view.

It is alright overall, staff are good, hot water in bathroom an issue

Good staff, helpful. Huge bedrooms & bathrooms. Dinner good

Bad- Disappointed by Presidential suite below standard. Good- Morning Breakfast along with Chef Khem Singh was phenomenal. Superb chef and host.

I booked for many day in advance, from the USA, when my guests arrived, the rooms (2), were so stark, dirty, bleak and lacking aesthetic that they left to take a room elsewhere. They refuse to refund my money, and want to charge me for 10 days, 2 rooms even though they did not stay there. Horrible terrible experience with the staff. Unfair, robbery. DO NOT SUPPORT THIS UNSCRUPULOUS HOTEL.

Property is good location but room service is poor