Giacomo Casanova
Giacomo Casanova, Calle de Espoz y Mina, 28012 Madrid, Spain- Memorial
English
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About this hotel
Central Location in Historic Building
Hostal Royal Cruz is a charming 3-star guest house in the heart of Madrid, steps away from Gran Via Metro Station. The historic building offers a shared lounge, 24-hour front desk, and a lift for convenience.
Modern Amenities and Comfort
Each unit at Hostal Royal Cruz is equipped with air conditioning, a flat-screen TV, and free WiFi. Guests can enjoy the privacy of a private bathroom, along with a safety deposit box and the option for city views from a balcony in select rooms.
Convenient Services and Nearby Attractions
With full-day security, luggage storage, and tour assistance, guests can relax and explore the city stress-free. Located near popular museums and attractions, Hostal Royal Cruz is the perfect choice for your stay in Madrid.
Book now to experience the charm and convenience of Hostal Royal Cruz in Madrid!
Nearby Attractions
Corral de comedias de la Cruz
Corral de comedias de la Cruz, Calle de Espoz y Mina, 28012 Madrid, Spain- Memorial
Hermanos Halffter
Hermanos Halffter, Calle de Espoz y Mina, 28012 Madrid, Spain- Memorial
Ramón del Valle Inclán
Ramón del Valle Inclán, Calle de Álvarez Gato, 28012 Madrid, Spain- Memorial
Cruceiro Gallego
Cruceiro Gallego, Plaza de Jacinto Benavente, 28012 Madrid, Spain- Public Art
- Cross
El Barrendero
El Barrendero, Plaza de Jacinto Benavente, 28012 Madrid, Spain- Statue
- Wheelchair Accessible
Plaza de Jacinto Benavente
Plaza de Jacinto Benavente, 28012 Madrid, Spain- Pedestrian
- Square
Sitting Old Man
Sitting Old Man, Calle de Álvarez Gato, 28012 Madrid, Spain- Sculpture
Brutal
Brutal, Calle de Álvarez Gato, 28012 Madrid, Spain- Mural
José de Nebra
José de Nebra, Plaza del Ángel, 28012 Madrid, Spain- Memorial
Tablao Flamenco 1911
Tablao Flamenco 1911, Plaza de Santa Ana, 15, 28012 Madrid, Spain- Attraction
Flamenco
Flamenco, Calle de Cádiz, 28012 Madrid, Spain- Attraction
Flamenco
Flamenco, Calle de Carretas, 28013 Madrid, Spain- Attraction
Bela Bartok
Bela Bartok, Calle de la Paz, 13, 28012 Madrid, Spain- Memorial
Estatua Calderón de la Barca
Estatua Calderón de la Barca, Plaza de Santa Ana, 28012 Madrid, Spain- Statue
- Memorial
Fonda de San Sebastián
Fonda de San Sebastián, Calle de San Sebastián, 2, 28012 Madrid, Spain- Memorial
Francisco de Rojas Zorrilla
Francisco de Rojas Zorrilla, Plaza de Santa Ana, 13, 28012 Madrid, Spain- Memorial
San Juan de la Cruz
San Juan de la Cruz, Calle de las Huertas, 3, 28012 Madrid, Spain- Memorial
Francisco Arjona Herrera "Cúchares"
Francisco Arjona Herrera "Cúchares", Calle de las Huertas, 28012 Madrid, Spain- Memorial
Plaza de Santa Ana
Plaza de Santa Ana, 28012 Madrid, Spain- Pedestrian
- Square
Important Information
Guests arriving after 10:00 PM local time are requested to provide advance notice to facilitate their check-in, as the reception closes at that time.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
This property does not accommodate bachelor(ette) or similar parties.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.
Stay Details
Check-in from
03:00 PM
Check-out by
11:00 AM
Children
Allowed
Pets
Not allowed
Amenities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Heating
Lift / Elevator
Luggage storage
Airport shuttle
Safety deposit box
Tour desk
Soundproof rooms
Non-smoking throughout
Daily housekeeping
Airport shuttle (additional charge)
Shared lounge/TV area
Parking garage
Snack bar
Airport drop off
Airport pick up
Shuttle service
Staff adhere to local safety protocols
Laundry washed per local authority guidelines
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
Physical distancing rules followed
Hand sanitizer in guest room and key areas
Cashless payment available
Fire extinguishers
First aid kit available
Sanitized tableware & silverware
Contactless check-in/check-out
Invoice provided
Guests can opt-out any cleaning services during stay
Shared stationery like menus, pens are removed
Guest room sealed after cleaning
Property cleaned by professional cleaning companies
Physical distancing in dining areas
CCTV in common areas
Process in place to check health of guests
Screens / Barriers between staff and guests for safety
Face masks for guests available
24-hour security
Thermometers for guests provided by property
Breakfast takeaway containers
Key card access
Room Types
Standard Double Room
Up to 2 guests11 sqmDouble bed (131-150 cm wide)
Providing free toiletries, this double room includes a private bathroom with a shower and a hairdryer. The double room provides air conditioning, soundproof walls, a wardrobe, a safe deposit box and a flat-screen TV with satellite channels. The unit offers 1 bed.
Sleeps
Up to 2 guests
2 adults · 1 children
Beds
Double bed (131-150 cm wide)
Room details
11 sqm
In-room amenities
ShowerSafety deposit boxAir conditioningHair dryerDeskToiletPrivate bathroomHeatingSatellite channelsHardwood or parquet floorsWardrobe or closetLinenClothes rackToilet paperTrash cansShampoo
Double Room with Balcony
Up to 2 guests11 sqmDouble bed (131-150 cm wide)
This air-conditioned double room is consisted of of a flat-screen TV with satellite channels, a private bathroom as well as a balcony with city views. The unit has 1 bed.
Sleeps
Up to 2 guests
2 adults
Beds
Double bed (131-150 cm wide)
Room details
11 sqm
City View
In-room amenities
ShowerSafety deposit boxAir conditioningHair dryerDeskToiletPrivate bathroomHeatingSatellite channelsHardwood or parquet floorsWardrobe or closetLinenClothes rackToilet paperTrash cansShampoo
Superior Twin Room
Up to 2 guests11 sqm2 Twin bed (90-130 cm wide)
Providing free toiletries, this twin room includes a private bathroom with a shower and a hairdryer. The twin room provides air conditioning, soundproof walls, a wardrobe, a safe deposit box, as well as a flat-screen TV with satellite channels. The unit offers 2 beds.
Sleeps
Up to 2 guests
2 adults · 1 children
Beds
2 Twin bed (90-130 cm wide)
Room details
11 sqm
In-room amenities
ShowerSafety deposit boxAir conditioningHair dryerDeskToiletPrivate bathroomHeatingSatellite channelsHardwood or parquet floorsWardrobe or closetLinenClothes rackToilet paperTrash cansShampoo
Family Twin Room, Ensuite
Up to 3 guests12 m22 Twin bed (90-99 cm wide)
2 Twin Beds
130-sq-foot room with courtyard views
Internet - Free WiFi
Entertainment - Flat-screen TV with digital channels
Sleep - Premium bedding and bed sheets
Bathroom - Private bathroom, shower, free toiletries, and a hair dryer
Practical - Desk and safe; rollaway beds (surcharge) and cribs (surcharge) available on request
Comfort - Air conditioning, daily housekeeping, and heating
Accessibility - Lever door handles
Non-Smoking
Sleeps
Up to 3 guests
2 adults · 1 children
Beds
2 Twin bed (90-99 cm wide)
Room details
12 m2
Courtyard View
In-room amenities
ShowerSafety deposit boxTVAir conditioningHair dryerDeskPrivate bathroomHeatingDaily housekeepingPremium beddingFree WiFiBedsheets providedLever door handles
Premium Twin Room, Ensuite
Up to 3 guests11 m22 Twin bed (90-99 cm wide)
2 Twin Beds
118-sq-foot room with courtyard views
Internet - Free WiFi
Entertainment - Flat-screen TV with digital channels
Sleep - Premium bedding and bed sheets
Bathroom - Private bathroom, shower, free toiletries, and a hair dryer
Practical - Safe; cribs (surcharge) available on request
Comfort - Air conditioning, daily housekeeping, and heating
Accessibility - Lever door handles
Non-Smoking
Sleeps
Up to 3 guests
2 adults · 1 children
Beds
2 Twin bed (90-99 cm wide)
Room details
11 m2
Courtyard View
In-room amenities
ShowerSafety deposit boxTVAir conditioningHair dryerPrivate bathroomHeatingDaily housekeepingPremium beddingFree WiFiBedsheets providedLever door handles
Standard Twin Room
Up to 2 guests11 sqm2 Twin bed (90-130 cm wide)
Featuring free toiletries, this twin room includes a private bathroom with a shower and a hairdryer. The air-conditioned twin room features a flat-screen TV with satellite channels, soundproof walls, a wardrobe and a safe deposit box. The unit has 2 beds.
Sleeps
Up to 2 guests
2 adults · 1 children
Beds
2 Twin bed (90-130 cm wide)
Room details
11 sqm
In-room amenities
ShowerSafety deposit boxAir conditioningHair dryerDeskToiletPrivate bathroomHeatingSatellite channelsHardwood or parquet floorsWardrobe or closetLinenClothes rackToilet paperTrash cansShampoo
Family Room
Up to 2 guests13 sqm2 Twin bed (90-130 cm wide)
Providing free toiletries, this family room includes a private bathroom with a shower and a hairdryer. The family room provides air conditioning, soundproof walls, a wardrobe, a safe deposit box and a flat-screen TV with satellite channels. The unit offers 2 beds.
Sleeps
Up to 2 guests
2 adults · 1 children
Beds
2 Twin bed (90-130 cm wide)
Room details
13 sqm
In-room amenities
ShowerSafety deposit boxAir conditioningHair dryerDeskToiletPrivate bathroomHeatingSatellite channelsHardwood or parquet floorsWardrobe or closetLinenClothes rackToilet paperTrash cansCots
Ask about this hotel
Get answers about amenities, policies, and more — e.g. “Are pets allowed?” or “Is parking available?”
Guest reviews(475 total)
Provider-sourced guest reviews.
10/10
Reviewed Sep 19, 2026Hostal Royal Cruz was very clean and staff were very friendly and made us feel welcomed.
Could have better breakfast options, but in spite of that, we would definitely stay there again.
10/10
Reviewed Sep 18, 2026Me encantó la ubicación. Todo muy limpio. Excelente atención del personal.
Desayuno muy escaso
8/10
Reviewed Sep 15, 2026Unglaublich freundliches Personal, sehr sauber, mitten in der Stadt
Sehr, sehr klein, dunkel, lauter Hinterhof (Klimaanlage)
9/10
Reviewed Sep 15, 2026Todo correcto
10/10
Reviewed Sep 13, 2026Il letto era molto comodo, il personale gentilissimo!!
8/10
Reviewed Sep 13, 2026Staff very polite, helpful and speak good English. Hotel and room very clean and quiet. Very convenient location, everything is walking distance. Small shared kitchen with free coffee, tea and pastries was a nice bonus! Overall very happy with our short stay.
Minor comments - the bathroom door is sliding and not fully sealed so not ideal for privacy when sharing a room with someone. There was no kettle in the room although there was one in the shared kitchen.
9/10
Reviewed Sep 12, 2026Etablissement très propre, personnel très à l’écoute, sympathique et aux petits soins
L’emplacement
9/10
Reviewed Aug 20, 2026Muy cómoda la cama. El personal muy amable y LIMPÍSIMO. Muy recomendable
Se oye el ruido de otras habitaciones pero es normal
8/10
Reviewed Aug 10, 2026Struttura carina.Camera luminosa. Staff molto gentile e presente. Posizione ottima vicinissima a Plaza del Sol. È presente anche una zona comune con acqua, tè, caffè e qualche snack disponibili per gli ospiti.
Camera piccola anche se ben organizzata. Bagno praticamente vista camera con piccolo aspiratore. La strada su cui dà l'hotel è abbastanza rumorosa la notte, soprattutto nel weekend.
9/10
Reviewed Aug 2, 2026El hostal está bien ubicado, es limpio, y el personal muy muy amable y atentas.
Las habitaciones son muy pequeñas …
10/10
Reviewed Jul 25, 2026Pulizia, gentilezza e disponibilità. Posizione centrale
Nulla
10/10
Reviewed Jul 25, 2026La posizione dell’hotel è fantastica, lo staff gentile e professionale, la camera pulita e la struttura generale comoda e confortevole. Un 10 rotondo! Vicino a moltissimi ristoranti di tapas, bar e caffetterie, metro Sol vicinissima. Super consigliato!
9/10
Reviewed Jul 24, 2026Está en una calle donde hay personas
10/10
Reviewed Jul 22, 2026Soprattutto la posizione e l’incredibile silenzio della stanza
Niente da segnalare
10/10
Reviewed Jul 22, 2026La struttura è situata in una posizione ottimale per poter visitare in poco tempo le principali attrazioni di Madrid. Inoltre al suo interno ha anche un angolo di “coffee break “ gratuito. Il personale è stato gentilissimo ed accogliente. La camera piccolina ma pulita e piacevole. Letti comodi.
Se proprio devo trovare un difetto, non riuscivamo a regolare la temperatura della Camera.
10/10
Reviewed Jul 21, 2026Nos gusto el espacio de cocina y el autoservice para preparar desayuno/merienda con todo lo necesario. Se descansa sin ruidos.
No tengo nada para decir.
10/10
Reviewed Jul 18, 2026Staff gentilissimo, il nostro aereo ha subito grandi ritardi ma non ci è stato fatto nessun appunto dallo staff, che è rimasto fino a tarda notte ad aspettarci nonostante la reception fosse chiusa. Inoltre hanno fatto cambio della camera per una migliore allo stesso prezzo. Davvero gentilezza e pulizia ottima
9/10
Reviewed Jul 16, 2026Muy bien ubicado y muy prolijo. Se valora que hagan el cuarto todos los días
10/10
Reviewed Jul 15, 2026En general, absolutamente todo, impecable, céntrico, muy buena atención. En una palabra, fantásti o.
9/10
Reviewed Jul 13, 2026Posizione pulizia e cortesia del personale
Bagno piccolo ma molto funzionale e pulitissimo
10/10
Reviewed Jul 8, 2026Месторасположение прекрасное. В самом центре, но вдалеке от шума. Напротив магазин, который работает до 1.00!
Улица немного грязная и неуютная.
10/10
Reviewed Jul 7, 2026La ubicación excelente, el personal muy amable. Las habitaciones muy cómodas y limpias
Quizás lo único que mejoraría, es poder realizar el servicio de la habitación a diario, y no día por medio.
10/10
Reviewed Jul 7, 2026Limpieza, todo inmaculadamente limpio y el personal muy amable y servicial. Cerca del metro y atracciones en Madrid. Seguridad para acceder al lugar.
Al principio nos asustó el ambiente de la calle donde se ubica, pero una vez entramos a la estancia ya no hubo preocupación.
10/10
Reviewed Jul 6, 2026Me gusto mucho que tuviera una sala que permitiera desayunar, tanto como la habitación que teníamos.
8/10
Reviewed Jul 3, 2026La proximité, tout se fait à pied. Logement très bien situé
9/10
Reviewed Jul 3, 2026Location location location. In the center of everything. Three minute walk to train station
9/10
Reviewed Jun 28, 2026Nuevo y limpio. El detalle de tener gratis cafe,te,leche,agua,bollería es de agradecer. Los empleados son muy amables, tanto los de recepción como las limpiadoras
Lo que pasa en todos los hostales,que se oye todo
10/10
Reviewed Jun 27, 2026직원분이 친절하고 서비스가 좋아요 위치도 좋고 까르푸도 바로앞에있는데 새벽1시까지 열어서 너무좋았어요
공용 냉장고가 좀 작은것같아요
8/10
Reviewed Jun 25, 2026“Ubicación de 10, todo a un paso. El hostel está muy bien decorado, el personal es súper amable y las instalaciones genial. Ideal para disfrutar de tragos y tapas cerca. ¡Repetiría sin dudarlo!”
8/10
Reviewed Jun 22, 2026Posto pulitissimo, in ottimo stato.
La mancanza del frigo bar in camera, mancanza di vista o balcone. La finestra dava ad uno spazio interno del palazzo.
9/10
Reviewed Jun 18, 2026Cannot beat the location! Centrally located with easy Metro access. Multiple bars and restaurants immediately nearby. Staff were incredibly friendly and accommodating!
Room was a bit small after you have luggage but also normal for major city accommodations
9/10
Reviewed Jun 18, 2026Posizione ottima, a 5 minuti a piedi dalle piazze centrali. Pulizia & cordialità eccezionali.
10/10
Reviewed Jun 16, 2026La camera non era grande ma con tutti i comfort (mai contate così tante prese elettriche in una stanza), pulitissima, il letto molto comodo e il bagno impeccabile. Il personale estremamente gentile e accogliente, disponibile a risolvere qualsiasi problema.
10/10
Reviewed Jun 15, 2026Super clean, comfortable, great location, staff super nice and helpful
9/10
Reviewed Jun 15, 2026Mi è piaciuto tutto, non ho assolutamente niente da dire di negativo, dall’accoglienza alla pulizia alla sala snack, tutto perfetto, per non parlare della posizione che è ottima
9/10
Reviewed Jun 13, 2026De ontzettende vriendelijkheid en gastvrijheid van het personeel was geweldig
Eigenlijk viel niets tegen
8/10
Reviewed Jun 13, 2026El personal excelente, super amables, educados y serviciales, la ubicación excelente, la habitación muy limpia y el espacio de cafetería nos gusto mucho
Se escuchaba demasiado cuando hablaban en la habitación contigua.
9/10
Reviewed Jun 12, 2026Posizione centrale, pulizia quotidiana, grandissima disponibilità di tutto lo staff per qualsiasi esigenza
Unico neo la mancanza del bidet in bagno :
10/10
Reviewed Jun 5, 2026Todo
Nada
10/10
Reviewed Jun 2, 2026Posizione centrale, gentilezza dello staff e pulizia impeccabile.
9/10
Reviewed May 29, 2026Location was wonderful!
10/10
Reviewed May 29, 2026Limpieza, la predisposición y atención del personal. Detalle de café y algo para comer , como así también guardar las maletas
10/10
Reviewed May 28, 2026Konum, temizlik, güler yüz
Hersey guzel
9/10
Reviewed May 26, 2026Fantastic location and friendly helpful staff
A bit noisy from nearby clubs at night
10/10
Reviewed May 26, 2026Cortesia del personale e posizione
Niente
9/10
Reviewed May 26, 2026Limpieza, amabilidad y zona.
10/10
Reviewed May 24, 2026El personal q nos recibiò fue de primera. Hemos viajado por varios paises y nos quedamos en muchos hoteles, pero la calidez con la q nos reconversion fue A1. Gracias Begonia, Volveremos pronto
7/10
Reviewed May 23, 2026Cet établissement est idéalement situé et permet de visiter et sortir le soir à pied. Le quartier est charmant et vivant. Le personnel est très attentionné.
L'annonce donne l'impression qu'il s'agit d'un hôtel avec entrée de plein pied et lobby d'hôtel. C'est en fait en étage dans un immeuble de bureaux. Cet endroit n'a aucun charme. Les chambres sont exiguës et la fenêtre au-dessus de la tête du lit ne donne sur rien. Le wifi ne fonctionnait pas malgré l'aide du personnel.
10/10
Reviewed May 22, 2026the room was clean, beds comfortable, and the little kitchen in the corridor was a great addition to facilities.
nothing
10/10
Reviewed May 20, 2026Es un hostal con varias habitaciones muy bien ubicado, con un supermercado enfrente y un lavadetob autiservicio a 50 nts..está cerca de todo. A pesar de ser habitaciones contiguas y no.muy grandes se resoeta el silencio y el descanso. Tiene una cafetería bien equipada para uso general durante todo el dia. Tanto Carlos como la sra de la limpieza Cherry impecables, educados y serviciales.
Todo estuvo bien.
8/10
Reviewed May 17, 2026Localisation Personnel Cuisine à disposition
Mauvaise isolation Pas de gel douche (seulement des échantillons c’est dommage j’ai du en acheter un hors c’était fournit en bouteilles dans d’autres hôtels), crème pour le corps
8/10
Reviewed May 14, 2026Near city center, everything was near us, good clean room, helpfull staff
To be honest the room isnt sound proof, when people talked in the hall it felt like they were in the room with us, not to say that they were loud its just the sound proof is not good
10/10
Reviewed May 13, 2026Sijainti+puhtaus
10/10
Reviewed May 13, 2026Sehr freundliches und hilfsbereites Personal. Sauber und Betten sehr bequem. Gute Lage, Sehenswürdigkeiten gut zu Fuß erreichbar. Kaffee und Gebäck im Preis inbegriffen. Gerne wieder🤩🤩🤩
9/10
Reviewed May 12, 2026The exceptional and central location with several restaurants nearby and a metro station just 3 minutes away. The staff were incredibly attentive both at check-in and check-out. I needed to leave the hostel early and they helped me book a taxi; everything went perfectly.
What didn't I like? Nothing.
8/10
Reviewed May 12, 2026Sehr sauber! Eine einfache Handhabung ob man eine Zimmerreinigung wünscht oder nicht mittels Anhänger an der Tür. Das Bad war sehr klein. Das Personal durchweg super freundlich und hilfsbereit. Ein kleiner Raum mit Kaffeemaschine und Wasserkocher für Tee, kleines Gebäck, Milch, Kaffee und Tee standen kostenlos zur Verfügung. Die Lage sehr zentral, zu Fuß oder mit öffentlichen Verkehrsmitteln ist alles erreichbar. Eine große Auswahl an Gastronomie ist in der unmittelbaren Nachbarschaft.
8/10
Reviewed May 11, 2026地點方便，員工友善
10/10
Reviewed May 10, 2026Limpeza muito bem feita, instalações funcionais. O quarto não é grande, a localização é excelente, a rua é bastante movimentada. Nosso quarto não é barulhos externos, apesar de ser possível ouvir a movimentação dos hóspedes e staff internamente, mas são cuidadosos com os horários e a movimentação só começa mesmo pela menos a partir das 8h00 da manhã. Acho uma acomodação honesta, uma opção para quem quer ficar bem movimentado, sem muito luxo. O anúncio é honesto nesse sentido
Nada
7/10
Reviewed May 9, 2026Toppläge gångavstånd till det mesta. Rent och välstädat på rummet. Vänlig och hjälpsam personal. Gott kaffe bjuds i kaffemaskin och muffins.
Små rum. Dusch och toa har ingen vanlig dörr utan en skjutdörr med frostat plexiglas. Många barer i närheten öppna till 6 på morgonen. Är balkongdörren öppen hörs trafik och människor utanför.
9/10
Reviewed May 8, 2026Il personale gentilissimo, l'eccellente pulizia, le stanze piccole ma confortevoli
10/10
Reviewed May 8, 2026Clean, very comfortable bed, awesome staff, perfect common kitchen for small breakfast/ coffee
9/10
Reviewed May 7, 2026Na generalidade, tudo correu bem.
Excesso de ruído pela manhã.
9/10
Reviewed May 7, 2026Super comfy bed, great location, clean and very friendly staff
Water pressure in shower, no proper trash can, i could hear people talking, coming back etc..
10/10
Reviewed May 5, 2026Ubicacion, tranquilidad, si bien no ofrecen desayuno, hay infusiones y paquetes individuales de bolleria y galletitas. Heladera y agua y leche. Agua mineral de cortesia en la habitacion. Lara, de recepcion, bellisima persona! Es un lugar nuevo y muy bien mantenido. Baños perfectos, solo faltaria un bidet. Nada importante!
Nada
10/10
Reviewed May 4, 2026Cercanía de todos los puntos de interés. La atención fue excelente. Teníamos una pequeña cocina donde podíamos beber café,infusiones,leche,agua o incluso guardar en la nevera. (Esto gratis no tenía coste adicional como tal).. Las habitaciones amplias y cómodas. Bien ubicado.
Por poner una pega diría que los geles y champús en monodosis me gustan más usar en bote.
7/10
Reviewed May 3, 2026La ubicación y habitaciones insonorizadas
9/10
Reviewed May 3, 2026The location is superb
All was good
10/10
Reviewed May 2, 2026La ubicación, el trato del personal y que a pesar de estar en el centro, está bien insonorizado y pudimos descansar perfecto. Muy recomendable.
8/10
Reviewed May 2, 2026Excelente localização e quarto muito confortável! Limpeza 10/10
Um dia esqueceram de colocar uma das toalhas grandes e o quarto é pequeno mas prático.
8/10
Reviewed May 2, 2026Central location, nice staff, rooms have all furnitures needed
A bit small rooms, the structure is located in the city center but, during the night, it's not the best area even if we never felt unsafe
9/10
Reviewed May 1, 2026Местоположението и обслужването
кафето и закуската са достъпни много късно - все едно не се предлагат, ако отпътувате рано
9/10
Reviewed Apr 27, 2026La ubicación es genial, está en todo el meollo de bares y restaurantes y a 3 minutos de sol y el barrio de las letras. La habitación también está genial, no es muy grande pero está muy limpia y el baño también muy completo y limpio.
9/10
Reviewed Apr 26, 2026Pulizia impeccabile e posizione perfetta
La camera un po’ piccolina ma tutto sommato funzionale. Qualche prodotto in più in bagno magari
9/10
Reviewed Apr 22, 2026La posizione, centralissima, è più che ottimale per una visita di qualche giorno a Madrid. La struttura è super pulita e tutto il personale estremamente gentile e disponibile. La possibilità di fare una minima colazione prima di uscire è stato un plus molto apprezzato, così come l'utilizzo di un frigo comune dato che la camera non disponeva di minibar. L'aria condizionata in camera era talmente silenziosa che neanche ti accorgevi che funzionava.
Le dimensioni della camera ridotte al minimo e l'assenza di un aspiratore in bagno
9/10
Reviewed Apr 21, 2026Funcionários atenciosos, limpeza ok,
Elevador muito pequeno, dava até medo. Rua muito barulhenta
10/10
Reviewed Apr 21, 2026Muy buena la atención y el servicio del espacio común. Cafetera. Agua. Y varias atenciones mas
La puerta del baño. No cerraba totalmente. Corrediza
Guest Feedback
Feedback themes are sourced from guest reviews provided by our data provider.
What guests love
- •Excelente ubicación
- •Personal amable
Areas to consider
- •Ruido proveniente de la calle
- •Tamaño de las habitaciones
Cleanliness
9.23/10La limpieza: todo impecable. Los extras como el café, leche, té, galletitas, agua sin cargo.
Service
9.2/10La atención es inmejorable y el personal muy amable y prestativo.
Location
9.24/10Impecable ubicación, muy cerca de la estación Puerta Del Sol y de varios puntos de interés.
Room Quality
8.19/10Algunas habitaciones son pequeñas y dependiendo del lugar pueden ser ruidosas.
Amenities
9.22/10Café, té y botella de agua a disposición.
Value for Money
8.98/10Tarifas muy correctas para la calidad ofrecida.
Food and Beverage
8.73/10Agua, café y otros snacks gratuitos.
Overall Experience
9.2/10Todo fue de maravilla, repetiremos.