Lemon Tree Hotel Jammu

It's location and extremely helpful Staff.

Nothing

I had forgotten my packed pickle bottle in the room at the time of check out and when i called then to return it they said there was no such bottle.

I had a very good experience staying at Lemon Tree. Mainly I would like to thank Tanisha for there wonderfully breakfast and good communication

Rooms are clean and good breakfast for its price. Sourev Sakshi monika

Had a very pleasant stay at Lemon Tree Hotel Jammu. The room was clean and comfortable, the service was prompt, and the overall hospitality was excellent. The location is also very convenient, especially for travellers arriving by train. A special mention to Ketan, Tanisha, and Liza for their warm hospitality and helpful nature. They were courteous, professional, and always ready to assist whenever required. Overall, a comfortable and enjoyable experience. Would definitely recommend Lemon Tree Hotel Jammu and would be happy to stay here again!

Very good location and good ambience Service is very courteous Saurav and samya were very good at service

Great service. Sakshi and Saurav served us very well. They were very professional and helpful. Lemontree Jammu has great vibes.

Its been my most pleasant experience in any hotel in a long time. The room is good, food was very good and the service especially by Sourav Jangral was exceptional

Staff is very courteous and attentive

"Had a wonderful stay! From the moment we walked in, the front desk team made us feel so welcome specially Mr Ashish & Miss Liza The Room: It was very clean, large, and quiet. The bed felt like sleeping on a cloud. The Service: Every staff member smiled and helped us right away. The Food: Breakfast had a huge and tasty choice of fresh food. The location was easy to find and close to the best sights. We will come back!"

I had a wonderful experience at Lemon Tree Hotel. The service was excellent, and the staff was courteous and professional. A special thanks to manager Rakesh Sharma for his outstanding hospitality. He was friendly, attentive, and made sure everything was perfect throughout my stay. His dedication to guest satisfaction truly made a difference. I highly recommend Lemon Tree Hotel for its great service and warm hospitality. Thank you, Rakesh, for making my visit memorabl

The restaurant staff is incredibly warm and efficient even though i walked in royally late. Saurav, Monica , Rakesh& especially young Samya were absolutely lovely !!

The staff was friendly and helpful. The transit was smooth and we got immediate assistance whenever asked for. The breakfast spread was nice and the serving staff was amazingly humble and ready to serve at the table for any specific request.

The noise throughout the night was a big let down for us, even from the adjacent rooms. Not sure if acoustic insulation could be improved to avoid noises. Hotel is next to a busy railway station and external activities could cause disturbance while you try to sleep. Otherwise, it's a great place to stay.

Fantastic experience from start to finish. The food was flavour full fresh & served promptly staff was attentive & made us feel truly welcome great service.. special thanks to kitchen & service team I will remember few names manager rakesh ,chef gourav & bar man ranjeev

I had an excellent dining experience. The food was fresh, delicious, and beautifully presented. The service was outstanding—friendly, and professional throughout the visit. The staff made us feel welcome and ensured everything was perfect. I highly recommend this restaurant and look forward to visiting again

Space comfort service food everything is good but improve your cooling as this was my second function there in the gap of 7 years but still cooling was not enough rest everything is very nice

"Had a wonderful stay at Lemon Tree Hotel. The rooms were clean and comfortable, the staff was polite and helpful, and the food was delicious. Great hospitality and excellent service. I would definitely recommend this hotel and would love to stay here again!" Special thanks to Manager Rakesh Kumar for being so polite and helpful throughout our stay. The entire staff was friendly, respectful, and always ready to help. Everything was well managed, and we felt comfortable from check-in to check-out. Would definitely love to stay here again.

Really enjoyed my stay at International Lemon Tree Hotel. The staff was friendly, the rooms were clean, and everything was well maintained. Overall, it was a great experience. Highly recommended!

Prime location, great Atmosphere and rooms are pretty clean and tidy. Quick room service and great value for money. Almost no noise. Sourab and Sakshi from Citrus club did a great job. Great customer service.

I had a wonderful experience at Lemon Tree Hotel. The overall ambience was excellent, and the hospitality was truly impressive. The bar was one of the highlights, offering a great selection of cocktails and other beverages. The cocktails were expertly prepared, well-presented, and tasted amazing. A special thanks to Mr. Rakesh and Mr. Ranjeev for their exceptional service at the bar.

Lovely experience Amazing staff Awesome food Quality is great Specially thanks to Chef Mana and team. Thanks for the great hospitality

Excellent property with excellent staff

Nothing

You can get same room Rs 2000 no good facility and no good service. B

Good, the place is neat and clean

I have been travelling and staying at this hotel on my official engagements. The entire staff in all departments are very good . Special to mention about Chef Mana who takes keen initiative to cater for guests in restaurant and is very polite and courteous. My compliments to staff and people holding managerial posts.

We stayed here briefly before taking the early morning Vande Bharat to Srinagar, and the staff made what could have been a stressful transit feel unexpectedly smooth and cared for. Since we had to leave before breakfast hours, the hotel thoughtfully prepared breakfast boxes for us early in the morning, which honestly felt like such a kind gesture when travelling with family. What impressed me even more was how attentive they were toward my elderly parents. My father casually mentioned that the mattress felt a little soft for his back, and I honestly felt awkward even asking if something could be done about it. But the staff handled it so graciously and changed it without making us feel demanding or uncomfortable. They also called us after checkout because I had accidentally left clothes behind in the room, and they even arranged to get them dropped at the railway station before departure. Small things like this completely shape how people remember a place. The hotel itself is clean, comfortable, and practical for transit stays, but what stayed with me was the feeling that the staff genuinely wanted to help rather than just complete a process. In a world where hospitality can often feel mechanical, that warmth stands out.

for a person who seriously likes to give feedback.. this place cannot make me question anything.

We stayed here briefly before taking the early morning Vande Bharat to Srinagar, and the staff made what could have been a stressful transit feel unexpectedly smooth and cared for. Since we had to leave before breakfast hours, the hotel thoughtfully prepared breakfast boxes for us early in the morning, which honestly felt like such a kind gesture when travelling with family. What impressed me even more was how attentive they were toward my elderly parents. My father casually mentioned that the mattress felt a little soft for his back, and I honestly felt awkward even asking if something could be done about it. But the staff handled it so graciously and changed it without making us feel demanding or uncomfortable. They also called us after checkout because I had accidentally left clothes behind in the room, and they even arranged to get them dropped at the railway station before departure. Small things like this completely shape how people remember a place. The hotel itself is clean, comfortable, and practical for transit stays, but what stayed with me was the feeling that the staff genuinely wanted to help rather than just complete a process. In a world where hospitality can often feel mechanical, that warmth stands out.

The stay here was very nice and we had a great time here..the ambience of the hotel was brilliant and Mr Ranjeev & Akhtar helped us a lot during breakfast and dinner and took care of our best service on time. Food was also amazing 👏

What a pleasant visit to lemon tree jammu. Citrus by lemon is the best of the best ...thanks to Mr Rajeev to serves us the best. Will visit again thanks to lemon

Had an amazing experience at Hotel lemon tree. Ketan, Liza , Ashish , Rakesh , monika , Ashok , Chef Gautam Thapa were so good and served with great hospitality 😊

I had a wonderful experience during my stay at the hotel. The staff was extremely polite, helpful, and always ready to assist with a smile. The rooms were clean, comfortable, and well-maintained, making my stay very relaxing. I especially appreciated the quick service and attention to detail.

I had a fantastic experience at Lemon Tree Hotel Jammu. The hotel is well-maintained, the rooms are neat and comfortable, and the overall environment is very relaxing. A big thanks to the front desk team for their excellent service. They were always available, very cooperative, and handled everything with a smile. Their professionalism and helpful nature truly made my stay smooth and enjoyable. Highly satisfied with the hospitality and service. Would definitely choose this hotel again on my next visit to Jammu.

Awesome Also great experience

Comfortable stay, nice location and food was tasty Aslo front desk team was Nice

Staff is very good specialy vishal and shaukat

Outstanding in lemon tree smooth checkin warm hospitality rooms are neat and clean Specially mr vishal made our stay comfortable and provide us everything on time …thankss again

I had a great stay at the hotel. The staff was extremely courteous, helpful, and always ready to assist with a smile. The front office team was amazing—very professional, welcoming, and efficient. Overall, a wonderful experience thanks to the amazing staff. Highly recommended!

Very pleasant stay, staff is very amicable, happy, helpful and caring staff. Overall a very memorable stay. Saurav from the F&B team gave his best to make me and my guests comfortable at the dinning with his smiles and care.

We had wonderful experience with nice food

It being very pleasant experience over here i would like to thank specially Mr. Saurav dinning staff for their prompt services.

The lemontee resturant named citrus is having polite staff, served delicious food, I like cripcy corn and Manchurian the most and mix kulcha was excellent. Evey Friday, Saturday and Sunday there is singing activity to entertain. The dinning guy Mr. Saurav is having very good skills and excellent service.

Provided all needs which are necessary for living when you away from home.

Location is

Hotel: Lemon Tree Hotel Jammu Stay: 18–20 February 2026 Rooms: 2 Booking via: Booking.com Rating: 1/5 Review Title: Paid Under Protest – Serious Deficiency of Service & Safety Issues Review Text: I booked two rooms at this hotel expecting branded standards. What I experienced was completely unacceptable and deeply disappointing. The rooms were poorly maintained and unhygienic. There were loose electrical switches coming out of the wall, posing a clear safety hazard. Walls had visible cracks, furniture and mattresses were worn out and sagging, and the sofa was oil-stained and dirty. Bed linen was old and unfit for use. Housekeeping standards were virtually non-existent. The dustbin was extremely dirty, bathrooms were unhygienic, and toilet rolls and tissue boxes were almost exhausted and hanging loose, indicating that the room had not been properly checked before allotment. Food quality was below acceptable standards and inedible. The hotel management, including the GM, personally inspected the room during my stay, acknowledged the issues, and assured refund/compensation. I was compelled to settle the bill UNDER PROTEST, which is endorsed on the invoice, purely to avoid disruption at checkout. Despite assurances, no resolution has been provided post checkout. I am in possession of photographic and video evidence of all the above. This property is not fit for guest occupancy in its current condition and requires urgent renovation, hygiene correction, and strict quality control. I would strongly caution Booking.com users to avoid this property until corrective action is taken.

The stay was extremely comfortable.house keeping good service Mr Robben .rooms good

Excellent stay we had. Staff is very helpful. Mr Robben of housekeeping went out of his way to ensure cleanliness and our comfort. Full marks to the team. It's a very good value for money hotel.

I had a wonderful stay at the hotel. The rooms were clean and comfortable. The staff was polite and helpful. Overall, it was a great experience. Highly recommended .they decorate my room outstanding specially vikrant ,parveen vishal ,and robben

Reaching the hotel after a tiring day, I truly appreciated the welcoming service. The Front Office staff was supportive, and Adarsh ensured I got a very good room rate. Overall hospitality and food quality were very good.

It was a delightful stay at Lemon Tree Hotel with excellent service and a pleasant atmosphere. The Front Office team was extremely courteous and efficient, especially Adarsh, who was always welcoming and helpful. Special thanks to Ketan and Ashish from reception for their professionalism and warm support. The hospitality throughout the hotel was truly commendable. The food was delicious, well-presented, and added greatly to the overall experience. I thoroughly enjoyed my stay and would gladly recommend this hotel to others.

A comfortable and pleasant experience at Lemon Tree Hotel. The hospitality was impressive, Adarsh from the Front Office was welcoming, and the food quality was excellent.

After a long and exhausting journey, I arrived very tired, but the Front Office support at Lemon Tree Hotel was comforting. Adarsh helped me with a great room rate and smooth check-in. The hospitality and food were excellent.

Wonderful experience at Lemon Tree Hotel. The Front Office staff, especially Adarsh, was welcoming, attentive, and very supportive throughout my stay. The overall hospitality was excellent, and every interaction felt warm and professional. Special appreciation to Ketan and Ashish from the reception team for their prompt assistance and courteous behavior. They ensured a smooth and comfortable experience at all times. Additionally, the food was very tasty, well-prepared, and enjoyable, adding great value to my stay. Truly a pleasant and memorable experience.

Required some improvements ( nos of items) to add in breakfast , like - pratha OR else. Rest all things are satisfactory.

Support of your front office staff.

the room was exceptionally spacious, providing plenty of comfort and room to relax. Additionally, the food featured local delicacies, and I thoroughly enjoyed the authentic flavors.

1.On the downside, the hotel’s location right next to the railway station means that there’s considerable honking and noise throughout the night. While this isn’t directly the hotel’s fault, it’s something to keep in mind when booking a stay. 2. the hotel does not provide any accommodation facilities for drivers. There’s no lounge or resting area where drivers can sleep or freshen up, which can be inconvenient for those traveling with them.

Nothing

The rooms were dusty and the drapes were dirty The furniture was broken. Toilets were not clean and the shower area had black fungus

Location waa good, and it was comfortable

Some appliances were not working like hair dryer

Delicious food, awesome services given by resturant team, ambience very good,all staff smiling face,special thanxa to smaya ranjeev,monika,rakesh

Me come with my friend on new year party,very yummy food, good looking buffet,special thanks to resturant team, ranjev, gautam,rakesh.

It was a wonderful experience with us... excellent hospitality and comfortable stay here. I am really happy staying here. Excellent service by Saurabh

We celebrate our father mother 25 th marriage anniversary in resturant,it's wonderful,all arrangements done by Manager rakesh sharma and their team. And also thanxs to kitchen team for delicious food.

Location is very much approachable,very spacious and neat and clean room,.Polite front desk staff ,no noise peaceful room,service is very good. Excellent.Enjoyed the stay.

I would like to extend my heartfelt appreciation to your team especially Mr Rakesh Sharma and Mr Ranjeev for the wonderful arrangements made for the event scheduled on 21 Dec 2025 at Lemon Tree Jammu. Attention to minutest of the detail, professionalism, and seamless coordination ensured everything went perfectly. Thank you for your dedication and hard work in making this occasion truly memorable for our worthy teachers and the entire Sainik School Nagrota Batch(1993-2000). Best regards, A K Sharma On Behalf of Teaching staff and Batch of 1993-2000 Sainik School Nagrota

We had a wonderful stay at Lemon tree jammu,From the moment we arrived, the staff was incredibly welcoming and efficient. Our room was spotless, spacious, and had a fantastic view. The breakfast buffet offered a huge variety of delicious, fresh options, Staff is friendly and helpful, thanks alot

Excellent experience at Lemon Tree Hotel, Jammu! The staff was polite, helpful, and always ready to assist. A special mention to Mr. Ashish, who went above and beyond to make my stay comfortable. His dedication and positive attitude truly reflect the hotel’s service excellence. Highly recommended!

I had a wonderful experience at Lemon Tree Hotel, Jammu. The hospitality was excellent, the rooms were clean and comfortable, and the overall ambience was very pleasant. I would especially like to appreciate Mr. Ashish for his outstanding support and professionalism. He was extremely courteous, helpful, and ensured that everything was well taken care of, making the stay truly comfortable and memorable. Thank you to the entire Lemon Tree team for such warm hospitality. I would definitely recommend this hotel and look forward to staying here again.

My stay at Lemon Tree Hotel, Jammu was truly pleasant. The hotel offers a comfortable atmosphere with excellent service and well-maintained facilities. I would like to give a special thanks to Mr. Ashish for his exceptional support and professionalism. His helpful nature, quick response, and friendly approach made a big difference and enhanced the overall experience. Kudos to the entire team for their dedication and warm hospitality. Highly recommended.

Amazing services with very polite and helpful staff especially housekeeping staff Mr. Robben he was very helpful thank you

Good service nice food Excellent service received from Sourav and Monika@ Citrus cafe…………………………………………………………………..

Food was very execlent, services good, special thanks restaurant team,ranjeev,samaya monika ,rakesh,chef rajat ,gourav

Excellent food and service at citrus cafe .. Specially recommended dessert beetroot halwa . Special thanks to Mr Rakesh ,ranjeev & monika

I visited resturant with my family yesterday for dinner.the food was excellent nd the service was brilliant Rakesh the restaurant manager ensured that we have a wonderful time by suggesting some dishes that we loved 🤩

Great service! Rooms were clean and house keeping was very nice and articulate with the cleaning! Robben & Anchal from housekeeping were very sweet and made sure our room had everything we needed.

Loved the restaurant- Citrus Cafe, the food, staff and the service was wonderful. Staff is lovely and warm - Saurabh, Monica and Ashok. Sadly wasn’t happy with rooms - furniture and room ambiance isn’t good.

Excellent food and beverage service! The staff is well-trained, polite, and attentive. Every dish was served fresh with great presentation, and the beverages were perfectly paired. The overall experience was smooth, hygienic, and customer-focused. Highly recommended for anyone looking for quality dining and professional service.”Thankyou for Mr .Rakesh

Excellent location good business hotel clean rooms im house bar and good food. shout out to Robben for his excellent service in housekeeping

Excellent service Food was good Room is luxuries All staff very mannerful Thanku you F&B manager mr. Rakesh And thanks jammu team.

Good Stay at the Hotel. Great service overall and specially Robben. Food is good and location is also at the downtown.👍👍

Excellent customer service Top notch service and food was very tasty And it felt very good to come and especially to talk to F&B maneger Mr. Rakesh, he served us very well.

Very central location with great connectivity to transport, airport and the city. Safer property for female travelers.

Before allocating a room the hotel maintenance staff should have checked the functionality of the bathroom which was not working and we had to face issue on this front. we therefore argued that charging full amount in USD equivalent is not a good practice for a facility which left much desired. overall the hotel was flexible and discounted the price for the stay for lack of functional bathroom. Before room is allotted check that everything is working in the room , it is not for the customer to tell you what is and what is not working in the room.

Good hotel in jammu at very prime location. Nice rooms, nice food, cooperative staff and management. Will recommend my family and friends

I stayed there with my family. Overall great experience. Very reasonable rates with the facilities. Will visit next month again

My overall experience was excellent. The front office staff was very helpful, polite, and professional throughout my stay. They handled all my requests efficiently and made the check-in and check-out process smooth. The team ensured that I felt comfortable and well taken care of. I truly appreciate their warm hospitality and outstanding service.

My overall experience at the hotel was excellent. The front office staff truly stood out for their helpful and courteous attitude. From check-in to check-out, they were always attentive and ready to assist with anything I needed. Their professionalism and friendly behavior made the stay even more enjoyable. The staff went out of their way to ensure everything was well organized and comfortable. I sincerely appreciate their efforts and warm hospitality, which made me feel welcomed and valued as a guest. I would highly recommend this hotel for its outstanding service and wonderful team.

Superb taste of food, open area sitting is very good.special beetroot halwa amazing taste.thanxs to all chef and thanxs to Ranjeev,samaya and rakesh definitely come again.....

Absolutely wonders hotel. My friend enjoy every mail. Fnb team very polite and thanks all kitchen team. And specially specially thank Mr Rakesh fnb manager lemon to Jammu

Bang opposite the railway station was a bonus, the breakfast was good! Cleanliness was a big plus almost akin to 5 star hotels

The bell boy service was not available and the moisturiser was not available in the bath room

Location, housekeeping and staff support

Prices of food items are comparatively more higher than the rates of other hotel in this segment.

I have attended the lemon tree Jammu. This is the fantastic property for staying , dining as well as the behavioural way of the staff. Staff coordination is truly fantastic here . I have also enjoyed the dining of this hospitality & really it’s too good. The way of the dining is very good. Mr. Saurabh has been attended in the restaurant citrus & really he is very fantastic guy with the hospitality segment. He supported & engaged me a really and tasty food including dinner as well as breakfast. Thanks again team lemontree Jammu! BR Atul

It was good to be here , cherish and ready to help staff, nice hospitality . Located in the city centre railway station is on walking distance Nice view from the windows of the room

Food was good and staff is too professional and polite (sourav). Had a great stay……. Must visit place …👍👍 ………………………..

Excellent service by Souray at restaurant very coprative alway serving food with a lots of smile 😃 😊...............

Excellent experience and well trained staff specially Mr. Robeen provided additional support in terms of cleaning & alwYs ready for the help his job is really commandable.