Criterion Club Hotel

Provide soap and the towels are very clean, the same as the bed sets. Quiet at night. The views outside of window is nice. Good location.

None

Close to town.

Too old, too cold when we came in would appreciate if heaters were turned on as we came in late but we did let them know we were coming in late

L accueil était chaleureux. L emplacement parfait. La chambre très comfortable. La cuisine bien equipee et très propre

More sheets on bed

Lovely people, great stay. Always got fresh towels at my door and very laid back people! Good price and bed was very comfy!

The lights in the bathroom didn’t work very well but I worked around it!

Location is great. In its heyday probably the centre of Alex. It was very cheap and a last-minute stop for us. Staff were friendly and the bar/pub is great. Each guest was provided with clean towels and a bar of soap.

There was a lot of noise from other guests for a good portion of the night. The twin room was incredibly small, the toilet and shower down the hall were very aged.

Very good value for money. Nice staff. Clean

Is a 1star hotel due to age & condition but the right price for budget accommodation. Definitely not a 4 star as listed. Broken light fixture, no electrical tags on any appliances. Staff member friendly.

False star rating: 1 star, not 4 stars. Tired & worn.

Near Establishment

Overall, we had a pleasant stay, but there are a few areas that could be improved. The toilet had noticeable mold which affected the cleanliness of the bathroom. It may be due to the lack of an exhaust fan as moisture can easily build up and encourage mold growth. The room was also not warm enough especially during the winter so improving the heating would make it much more comfortable for guests. I hope these issues can be addressed, as they would greatly enhance the overall guest experience.

location is good, great view of the river. Staff were welcoming and requested if we wanted to see the room prior to paying. Kitchen facilities were clean.

I understood what we were booking although did expect it to be as bad as what we did have. The linen on the beds were clean and didn't feel dirty. Although the Bathroom walls and ceiling was covered in mold and the heater provided for the room made no difference. An alright stay for one night, or for a truck stop but wouldn't stay any longer. Was also charged $20 more than the original booking price of $100. (This should really be a $60-80 stay a night).

The location was good.

the ensuite facility was horrific, it had mold on the ceiling, paint peeling off the walls, the extractor fan vent was full of debris. My son commented he would rather use the new public toilet facility across the road.

I was the only one there for first few days. It was like being on the set of The Shining. I like that film. It is between seasons so I expect that when it snows there are more people. I did like having a kitchen to use. And I like the no frills aspect. Parking on the street was ok too.

A bit pricey compared to other hotels that I stay at. It does look like different agencies all charge a different rate for the same thing. Also I couldn't find out how to do the checkout. In the end I left the key in the door of the room. I lefet at 8am on the day but there was no one at the hotel till 10:30 or 11 am and I couldn't find a phone number anywhere. It looks like there is no direct phone number for the hotel. The doors to the outside were on a keycode and that was good. Saved having an extra key.

It was very basic

If you’re staying for business, don’t bother, they’re unable to provide an invoice of any kind. Not sure they understand their responsibilities as a business

Fairly cheap relative to most places, but the current state of the place reflects that - has definitely passed its days of glory and is in need of some restoration and refurbishment. Looks like it used to be a nice place back in the day, and it's close to the river and central town.

Quite a lot of damaged, and/or dirty facilities. Everything worked, but was not in a good condition. Wi-fi was weak in the room I stayed in, but was fine in the guest lounge area

Staff were good, location is amazing. View from windows was great.

Very dirty, beds were not comfortable at all. Hotel has bed bugs, my legs are covered with bug bites. Very dirty, blankets seems like haven’t been washed in over many years. I was soo uncomfortable that I had to leave in early morning unfortunately.

Nothing

It was cold damp. Wall paper peeling. Windows had black mould. Bathroom was peeling paint with black mould everywhere. Heater had wheels falling off. Absolutely un healthy for anybody to sleep there especially in Autumn/ Winter

There was a kitchen and a dining room which was very convenient.

Location

Beds were shite. Wall paper peeling off the walls. Not nice.

Little to like. It was as if it were a half-way house. Bathroom was disgusting - broken window taped up with ripped and mouldey old paper - the floor was filthy. It should not be allowed to be approved as accomodation

The shared kitchen was dirty with food splatters all over the stove and the bench full of dirty dishes. It was disgusting. The bathroom was also disgusting This place was just dreadful.

Location perfect

It was basically an hotel for local men, on a long stay basis. Not suited for a female travelling alone at all

Nothing

Posizione

Pulizia migliorabile

The property was cheap because it is dated , which didn't bother us but unfortunately so was the bed and the general care of the room. Potential been missed here a shame for such simple fixes.

The mattress was pasted it's best by date the bathroom window was damaged and covered with paper that looked to have been there for some time , mould on window frames and offering wifi when it couldn't actually reach our room. If you don't want to update the rooms that's fine people can look past that but only if you can provide a comfortable bed ,cleanliness and fix such things especially as large as windows and only offer the wifi to the rooms that it reaches.

Good they have a toaster and microwave in the kitchen.

Location

No wifi

Good location near centre of town with river view - comfortable bed and very clean

Definitely needs a lick of paint. It looks like it hasn‘t had a refresh in 30 yers with pealing paint.

It was cheap

It's very old needs a lot of maintenance

Nothing

The place is awful

Beer was cold. Service ok

Room was in a very delapidated state.. smell and felt unkept. ....I can't believe booking.com could endorse this accommodation.... $120 I have seen better backpackers for half the price...

Staff were very friendly and helpful.

Central. Clean. Tidy.

It's an old pub with run down facilities. But it all works and is perfectly functional.

Location to the river for a walk.

Lugnt område med trevlig pub under boendet!

Trångt rum för två personer! Rummet saknade krokar sängbord sänglampa mm. Hade troligtvis använts som enkelrum tidigare!

Nice town and a nice stay.

There was only one shared bathroom and one shared shower. Would have liked an additional one of each.

The room is a total wreck, but considering what I paid and the reviews I read, I didn't expect much else

If only the room were the only issue... I went to the bar to pick up the keys, and after I asked for them, the man started speaking in another language to a customer drinking a beer at the counter. They both just looked at us and laughed. Truly shameful.

We liked the shuttle service.Very friendly staff that went above and beyond to take you somewhere

Room 10 needs a new light bulb in where toilet and shower is

Location was good

Standard of the room

Price

WiFi not strong signal in my room

🥳🥳

🥳

It's in a good location center of town

It's quite rundown the door of the street cracked when you pushed it open the floors creaked badly and was dark inside needing more lights especially on stairs the whole place needs a spruce up

Location! The building is an old stone one modernized in front and inside in the 1960s. Very solid, quiet and architecturally unfortunate. But still a classic with rooms overlooking the rivers.

Wifi didn't reach our room. Flaky elsewhere. Ensuite decor is tired but functional. Very good shower.

Lovely staff and location

Need more parking

Good location

Cold, draughty. Small noisy fan heater to heat room with big gaps in windows.

The view of the lake was nice out the window

The bathroom had black mould on roof, the wall paper was peeling off in the bedroom. As the windows were single glazed it was freezing at night. The place really is lacking some TLC we were really disappointed as we could tell it used to be a lovely historic hotel but it was clearly not taken care of.

Nous avons rien aimé de cet hôtel.

Nous avons pas apprécie cet hôtel. Très petit la douche, les toilettes qui coulaient d'eau sans cesse pendant la nuit, et le wifi ne fonctionne pas!!!!!

Everything was nice, the facility and beds. It was clean and overall pretty comfortable

Nothing

Nothing

Everything the no wifi had to use my dater

Dirty towels flannels bedding

Right next to the pub which was great for to have a Coldie after travelling. A communal kitchen, toilets and showers was great. We had our 3 kids so we had to get 2 rooms. They had toilets and showers. The shower pressure was good. And reasonable clean. Also we had view of the Cluutha river from our window. A easy walk across the road to the warehouse. The owner was super chill.

Parking was outside the pub or at the back. But I mean it cant be helped its next to the pub haha. The rooms are old school pub style. They could do with a upgrade at some stage. But we were happy to have a place to stay for the night.

Nothing

Everythinh

It provided what we needed and was very affordable

Tiny bathroom; Slippery shower box; poor ventilation;

The only thing good about it was the location.

We weren't expecting it to be flash for the price but the room wasn't like the photos it was way worse. No mirror, the bathroom light didn't work the bedroom lamp was broken and it was dirty. If we could have found accommodation else where we would have left.

The location was excellent and the staff were pleasant and helpful. The triple room was spacious with a private bathroom. The shower was hot and had good water pressure. There was a lovely river view from the window. It was excellent value for money. There was no noise from the bar below even though we stayed on New Year’s Eve. There’s also a kitchen to prepare simple meals.

As the other reviews the accommodation needs some TLC and some investment. The wallpaper was peeling and the bathroom ceiling had flaking paint etc. however we were expecting this and it didn’t bother us.

Jediný volný hotel v okolí.

Všechno ale úplně všechno nějak pokažené. Včetně textu "Kuchyně" :-) Prostě to chce občas utáhnout nějaký šroubek, promazat panty a vymalovat.

Clean towels

Noisy, difficult to sleep, tired decor

The staff were so friendly and were happy enough to let us in with our very late arrival! This is why we booked here as this was the only place nearby that would take a late check in, The view was really nice in the daylight and the location was great. It was close to so many shops and food establishments.

The mold in our personal bathroom, the strong smell of mens cologne in our room and the general state of the facilities. The pin given to us via booking.com was also wrong. It was cheap and met our needs but it would have been nice to have a cleaner and aired out room,

Great location as we traveled to Queenstown.

The place was noisy with the bar below and people arriving late throughout the night very loudly.

Some rooms will have a nice view of the river. 10%discount when we dined at Stadium Tavern as they are connected. Location is good. The hotel was quiet overnight.

The bathroom was in need of updating and repairs. No door handle on toilet door and very old fashioned shower unit. Bed was saggy and only one pillow each. Extra bed cover in the wardrobe was stained.

The fact that it was for only one night, and we could dine elsewhere.

No safe heating was offered; the bed was terrible, the bedding was worse, and the paint was peeling off the walls. It was not the room advertised in the photos. Urine stains and odour in the doorway or access area. Surprised no menu at the bar. You had my booking since May, and we got such a terrible room. None of the photos showed the "Queen" room we were in.

L'emplacement est bon, le séjour correspondait à ce que j'en attendais

Le chauffage dans la chambre était cassé et bruyant, donc j'avais un petit chauffage portatif mais j'avoue que ça restait assez bruyant. L'isolement sonore n'est pas idéal, mais j'étais présente quand il n'y avait pas beaucoup de monde donc ça allait. En revanche, à mon arrivée, tout le lieu était glacé, aucun chauffage allumé nul part, dans le salon la cuisine ou la chambre. En plein hiver, ça a mis du temps à se réchauffer.

I loved the fact that one of the staff members was lovely and helped me to not stress at the fact I was going to be late for final check in, but managed to sort that out.

I didn't like that the rooms curtain wasn't big enough, the windows latch wasn't secure enough, the toilet in the bathroom wasn't usable, had to use my torch on my phone for more light, lots of mold in the bathroom also. Not a very nice smell either very musty. Also not enough bedding to keep warm in a room with concrete walls.

The shared kitchen was clean. Location great.

The first room we were given had no electric blanket on one bed so we we changed rooms. Both rooms smelt musty, mouldy and were damp and dark. The room we were moved to had the head of the bed against a solid concrete or stone wall that was covered in peeling wallpaper, it was soaked in moisture and cold so we couldn’t lean against it. Bed was uncomfortable. Mould and peeling paint on bathroom ceiling, no extraction fan in there. Pillows looked dirty, no pillow protectors on pillows, I would expect there to be a health rule that clean pillows are provided in a hotel.

View,location.

Stairs 😁

It was cold Like freezing cold