Eastland Hotel And Residences vs Similar Hotels

Standard quality for this hotel tier.

Rooms are mostly modern and clean, although some issues noted.

Rooms are spacious with great beds, balconies and multiple AC units; however guests reported noise from hallway/above/below and problems like leaking showers and balcony/window flooding during storms.

Concerns about the size and lack of windows in some rooms.

Specific sentiment from text indicates issues with staff demeanor affecting overall cleanliness perception.

Clean rooms mentioned positively; some concerns about bathroom cleanliness.

Rooms repeatedly described as clean and well maintained; minor issues mentioned (showerheads need descaling) but overall very good cleanliness.

Mixed sentiments regarding cleanliness, with reports of outdated facilities.

Location of the hotel is secluded, but could be appealing for certain guests.

Proximity to Ayala Mall and quiet area.

Very convenient location — close to IT Park, a mall, restaurants, bars and a supermarket; outside area can feel hectic and some ground-floor shops were closed but overall location is a strong positive.

The area around the hotel has dining options within walking distance, adding to convenience.

Feedback on staff being unapproachable suggests a need for improvement, but standard quality for this hotel tier helps mitigate this.

Staff is described as friendly and accommodating in various reviews.

Mixed service: individual staff praised (employee LG), manager responded to complaints, but check-in was rigid (cash deposit), and some guests reported little contact with staff.

The staff is consistently described as friendly and accommodating.

Standard quality for this hotel tier.

Good breakfast and cafe options, though slightly pricier.

Breakfast described as good, though drink options were limited initially (only black coffee) and alternatives had to be requested; overall F&B quality is positive.

Positive feedback on the variety and quality of food available.

Standard quality for this hotel tier.

Included amenities such as free Netflix and good internet.

Good gym equipment and a usable pool, but issues noted: cold pool, no water/cleaning spray in gym, rooftop terrace unusable at times and some facilities lacked upkeep.

Pool and spa amenities reported as standard, but some facilities were underwhelming.

Standard quality for this hotel tier.

Good value for the price, reasonable rates appreciated.

Generally pleasant stay and comfortable rooms but value impacted by extra charges (paid for an extra blanket), limited complimentary supplies (toilet roll rationing) and unexpected cash deposit requirements.

Reasonable pricing mentioned, indicating a fair value for the experience.