Four Points by Sheraton Mahabalipuram Resort & Convention Center

Good for comfort stay

Open property

Had to remind 2-3 times for repeated requests Wifi in room was taken away 3-4 hours before check out. When we called the reception, they sent someone who then didn't fix it.

Inside Atmosphere

Nothing specific

Neat,clean, staffs were good, location is perfect. Abayanga was excellent.

The Bath fittings in room were very old and water is not coming properly, Breakfast is not that good, taste can be improved, Filter coffee is bad it was not hot and it's full of milk skin or clotted cream on it.

The property was huge and had a lot of facilities. Loved the big swimming pool and the evening hi-tea area. The place has a lot of attractions if you go with your kids. Staffs were so kind and helpful(both the housekeeping and kitchen staffs). Resort was peaceful and clean. Dinner and Breakfast was Amazing with a lot of items and tasted so good.

The location is a bit outer and you cannot do any online order using swiggy/zomato. And, they do not have covered car parking( Hope they work on installing a shed atleast).

621 stay. Raj Pandey is very good person and good service

Good stay and incharge of security Mr. Rajpandi gave warm welcome and take care of security in top level

Everything

Rooms are surroundings are clean Staff is courteous Food quality and quantity good

Not much

Ambience all good.i am staying in #535 room.good hygiene.special thanks to LP Rajpandi.good help for good coordination and guiding fire parking and valet and luggage help.good job Rajpandi.

Well maintained property, breakfast buffet was great.

I recently stayed at Four Points by Sheraton Mahabalipuram Resort & Convention Center, and it was truly a fantastic experience. The property is beautifully maintained, offering a perfect blend of comfort and relaxation. The rooms were spacious, clean, and well-equipped with all modern amenities. The bed was extremely comfortable, ensuring a restful sleep after a long day. The staff were exceptionally courteous, professional, and always ready to help. Their hospitality really stood out and made our stay even more enjoyable.

Had a pleasant stay, excellent amenities in the resort, a very space maintained beautifully, garden is so beautiful. Kids had a great time in the swimming pool and other sports activities. Breakfast and dinner buffet spread was very good and felt very lavish and taste was awesome. Rooms were very clean and value for money.

Money is not worth

More indoor games

Good Especially cleaning is good padma

Good and neat ..... service by padma laxman

good cleanliness good hospitality by padma and lakshaman nice house keeping team

Cleaning is very good from padma

Good Hospitality and clean hotel Padma and Lakshman was the cleaning staff doing their job well

Good one for Family Stay......

We had a pleasant stay overall. The room was spacious, clean, and comfortable, making it a great place to relax. The staff provided excellent service throughout our stay, and the food quality was good with a decent variety of options. However, there are a few areas for improvement. The property does not offer direct beach access, which may be disappointing for guests expecting a beachfront experience. There were also limited activities available for children. Additionally, the hotel staff requested reviews multiple times during our stay, which felt a bit excessive. Overall, it was a comfortable stay with good hospitality, but a few improvements could make the experience even better.

We decided to stay in four points for our 2nd anniversary, I really enjoyed the stay and the atmosphere calm and quiet. My son 1 year loved the trampoline and the staffs were kind and helpful. My son wanted to enjoy in the swimming pool then the staffs who manages pool helped with floater bed so thoughtful, he enjoyed it happily and I also felt relieved regarding the safety. Dalia who surprised us with room decors and cake for our anniversary as complimentary was so thoughtful and touching, I would definitely choose four points again to spend our weekends whenever possible. The food was great chefs are so polite and kind. Overall it’s 10/10

Good

Good ki

We stopped for charging at the restaurant for lunch. Bandana was extremely cooperative and the service was excellent. Food was exceptional as well.

It's a great spot to chill for a casual weekend getaway. The staff are super nice and the food is awesome.

It’s a nice location with peaceful atmosphere. Room facilities are good and worth staying.

Exceptional Family Vacation at Four Points by Sheraton Mahabalipuram – A Truly Memorable Experience! ⭐⭐⭐⭐⭐ Dear All, Exceptional Family Vacation at Four Points by Sheraton Mahabalipuram – A Truly Memorable Experience! ⭐⭐⭐⭐⭐ Our stay at Four Points by Sheraton Mahabalipuram Resort & Convention Center was nothing short of exceptional. From the moment we entered the property until the time we checked out, every single aspect of our experience exceeded our expectations. Warm Welcome and Outstanding Hospitality The first thing that impressed us was the incredibly warm welcome we received upon arrival. The staff treated us with genuine care, respect, and kindness, making us feel valued guests right from the start. The hospitality throughout our stay was consistently outstanding, and every team member went above and beyond to ensure that our family had a comfortable and memorable vacation. Excellent Service and Wonderful Staff I would like to give special recognition to the following team members who made our stay truly special: Dalia Mondal – 5/5 ⭐⭐⭐⭐⭐ Dalia was exceptionally courteous, professional, and attentive. She consistently checked on our comfort and ensured that every request was handled promptly. Her warm smile and willingness to help made a significant difference to our overall experience. Saurabh Srineth – 5/5 ⭐⭐⭐⭐⭐ Saurabh demonstrated remarkable customer service skills and genuine hospitality. He was always approachable, responsive, and eager to assist. His attention to detail and dedication to guest satisfaction were truly impressive. Balasubramaniam P – 5/5 ⭐⭐⭐⭐⭐ Balasubramaniam was extremely kind, helpful, and professional throughout our stay. His commitment to delivering excellent guest experiences was evident in every interaction. We sincerely appreciate his efforts and support. Mohammed Abdul Rehaman – 5/5 ⭐⭐⭐⭐⭐ Mohammed Abdul Rehaman was outstanding in every way. He displayed exceptional hospitality, prompt service, and a genuine desire to make guests feel comfortable. His friendly attitude and professionalism deserve special appreciation. Together, these team members represent the very best of Marriott hospitality. Spotlessly Clean Rooms and Excellent Amenities The rooms were extremely clean, spacious, and well-maintained. Housekeeping standards were outstanding, and every corner of the room reflected attention to detail. All amenities promised by the hotel were readily available, making our stay comfortable and hassle-free. The room setup was thoughtful and perfect for a family vacation. Fantastic Dining Experience The food deserves special mention. Buffet Breakfast – 5/5 ⭐⭐⭐⭐⭐ The breakfast spread was extensive, fresh, and delicious. There was something for everyone, including children and adults with different tastes. The quality of ingredients and the variety offered were excellent. Buffet Dinner – 5/5 ⭐⭐⭐⭐⭐ Dinner was equally impressive. The buffet featured a wide range of dishes with great flavors and excellent presentation. Every meal felt like a celebration. We also thoroughly enjoyed the: * Evening High Tea * Ice Cream Treats in the Evening These thoughtful additions enhanced the overall guest experience and were especially appreciated by the children. A Paradise for Families and Kids This hotel is absolutely perfect for families with children. The variety of activities available ensured that our kids were entertained throughout the stay: * Beautiful and spacious garden lawns * Multiple outdoor games * Main swimming pool * Trampoline facility * Archery (Bow and Arrow) activities for kids * Open recreational spaces for children to play safely The property has been thoughtfully designed to keep children engaged while allowing parents to relax and enjoy the resort atmosphere. Beautiful Outdoor Spaces One of our favorite features was the beautifully maintained garden lawn. The landscaping is excellent, and the outdoor spaces create a peaceful and relaxing environment. We particularly loved the sleeping cradle (hammock-style seating) outside the room, which provided a perfect spot to relax and unwind. Small touches like these make the property unique and memorable. Amazing Cycling Facility The cycling facility deserves a special mention. It is one of the best recreational amenities offered by the resort. Exploring the property on bicycles was both enjoyable and refreshing, and it added another layer of fun to our family vacation. Overall Impression What truly sets Four Points by Sheraton Mahabalipuram apart is the combination of: * Awesome service * Extremely kind and caring staff * Spotless cleanliness * Fabulous facilities * Excellent food * Family-friendly atmosphere * Outstanding recreational activities * Genuine hospitality Every department worked together seamlessly to create an unforgettable experience. It is rare to find a property that excels simultaneously in service, cleanliness, food quality, amenities, and family entertainment. We would highly recommend this resort to families, couples, and anyone looking for a relaxing getaway near Chennai. We are leaving with wonderful memories and look forward to returning very soon. Overall Rating: ⭐⭐⭐⭐⭐ 5/5 Thank you to the entire team at Four Points by Sheraton Mahabalipuram for making our stay so special and memorable. This version is written in a style that typically performs well on TripAdvisor and highlights both the staff and the family-friendly facilities in a detailed, positive manner. Regards Ganesh Kothandapani, Hemachitra Ramalingam, Jeevan Ganesh and Kavin Ganesh

Staff courteous and friendly. Bed was too comfortable.

Food was expensive and bathroom had no option of hand shower and foot mat in the bathroom very slippery and i had a fall.

I stayed at Four Points by Sheraton Mahabalipuram for two nights, and it was a wonderful experience. The team provided personalized attention and care for every request throughout my stay. From offering a complimentary car wash to delivering an anniversary cake late at night, every gesture made us feel truly valued. The staff across housekeeping, reception, and dining consistently checked on our comfort and overall experience. The breakfast, lunch, and dinner buffets were exceptional, and the à la carte dishes were equally impressive. The swimming pool, high-tea area, cycling facilities, swings, children's park, table tennis (TT) table, and movie hall were excellent amenities that kept my children engaged and helped them thoroughly enjoy their stay. A special mention goes to Piyali from the reception team, who took great care of us from check-in to check-out. She even presented us with a farewell gift—a plant—which made our stay even more memorable and special. Thank you to the entire team for making our stay so pleasant and unforgettable. I would highly recommend this property and look forward to staying here again.

Four Points @ Mahabalipuram is so special for me and my family as they treat us as if we are at home. The best place to relax in Chennai 👍

well maintained rooms and surroundings. We had used the pool villa which was very comfortable. The plunge pool was clean and well maintained. There is another vommon pool also. Lots of flowers and trees in the resort. The food was good and service also very good. The hotel is near the highway.

Its clean and good foods supply very good person and repeat peace fully the akka padam

I am coming in this place very nice new bilting so nice clening was very good i meet miss padma akka so cute

Hygienic is very need because they are cleaning at each and every second so it's very good and it's so lovely to spend here with family and friends is lovely place to visit and it's so happy to help thank you for this function I meet padma very nice

"The housekeeping service was excellent. The room was clean, well-organized, and maintained to a high standard. The staff was polite, attentive, and ensured that all amenities were replenished regularly. Overall, I am very satisfied with the cleanliness and service provided." I meat Badma Mam

The housekeeping service was excellent. The rooms were clean, well-maintained, and organized. Staff were polite, responsive, and ensured a comfortable environment. Cleaning was done regularly and efficiently. Overall, I am very satisfied with the quality of service provided by the housekeeping team. I meet padma Thank you 🙂

I enjoyed the hygienic and cleaning how you have done the hall at all times and your hotspot is very beautiful in a respect and by your teaching way, I enjoy the day and meeting i meet miss padma very nice

One of the best place to stay with family. Restaurant is very good, Biswajit , Prity help us a lot to me and my family. Thank you all for a awesome hospitality.

We thoroughly enjoyed our family vacation time here for 5 days. The staff have been very courteous and accommodating. You have built a very positive hospitality culture that is exceptional. Special recognition and appreciation to chef Biswajit and Pritty. They attended well to all our culinary requirements. Great team. Please maintain the same high standards.

We booked 6 rooms. We had a wonderful stay with a pleasant atmosphere, clean rooms, and extremely friendly staff. The Guest Relationship Manager, Dalia, took great care of our family, making us feel comfortable and well looked after throughout our stay. Our family members were very happy, and we truly enjoyed the experience. A lovely place to stay and highly recommended.

The staff is very professional and caring. From the person at the main gate till the restaurant, everyone greets you with Namaskar. They keep checking regularly if the stay is comfortable. The Stars given to thy property is well justified. Will surely visit again.

The breakfast was awesome and staff very polite, we look forward for further visit.

Nothing specific.

We had an amazing experience staying at this resort. From the moment we arrived, the hospitality was exceptional. The property is well-maintained with beautiful surroundings and a very relaxing ambiance. Our room was comfortable, clean, and offered a stunning view. The staff members were friendly, professional, and always ready to assist with a smile. The food quality was excellent with plenty of options available. The resort facilities, including the swimming pool and recreational activities, made our stay even more enjoyable. Overall, it was a memorable and refreshing experience. Would definitely love to visit again!

Service very good five for kids fun enjoy frendly atmosphere

Good Room service and Swimming pool and reception staff was kind and it was a Nice and Calm place to stay for families.,

Had a nice time , room service and cleaning was good, Pradeep did a good job

Rooms

Nothing

Pradeep’s housekeeping was really appericiatable

Good ambience, food , especially services like cleaning is outstanding. Room service Mr. Pradeep did fast and wonderful cleaning service without any disturbance

Nice place to spend vacation with family and kids and well maintained across the place. Services were very good along with good food. Location was very calm and rooms are neat and clean. Noise levels are control. Value for money.

Excellent food , Buffett is simply awesome , value for money . Room quality is amazing and service is excellent.

Good Place to stay with Family. Nice ambience and food was really good. Dalia ,Guest Relation Associate was very good in showing hospitality and helped sorting out few hiccups part of our visit. delighted with the great decorations for our anniversary visit. Over all a great experiences staying in this Resort.

It was an amazing experience and we had an incredible time. Rooms were not as expected according to the charges. There was no smart TV and many channels were not recharged.

Reception team, restaurant staff and security and room staff were so warm and welcoming. I celebrated my wife's birthday and Four Points by Sheraton, Mahabalipuram made it absolutely worth it and a memorable experience. To name a few staff members, Arathi, Preeti, Piyali and others catered very well to me, my baby and my wife's needs.

Maintenance and cleanliness

We had an amazing stay at Four Points by Sheraton Mahabalipuram Resort & Convention Center. The three of us booked a villa with a full-board package, and it was truly a memorable experience. From enjoying the pool and delightful high tea to capturing countless beautiful moments, everything felt perfect. The food was absolutely delicious, with a great variety and quality. What stood out the most was the exceptional service — the staff were incredibly courteous, attentive, and made us feel genuinely welcomed throughout our stay. The property itself is very well maintained, adding to the overall relaxing and luxurious vibe. Highly recommend this place for a peaceful getaway with friends or family! ⭐⭐⭐⭐⭐

When we went there, we were expecting some great attentions to detail. But unfortuately for us, it was a huge flop. For every single thing we had to call and ask. Dental Kit - Ask, Towels - Ask, Water - Ask, Shower cap - ask. Breakfast the first day was unbelievable. I cannot believe they charged us so much. They has absolutely NOTHING good, except the Omelette. The masala omlette was a face saviour. They had too much crowd and They has ZERO CLUE on how to handle the crowd. The AC was just not sufficient. The weather was STIFLING HOT and the AC could just not handle it. We were sweating inside the room the whole time. The current was going off every 10 mins and it was taking 7 mins to switch to the generator. Already AC was not working and imagine the current going off every ten minutes. It was a DISASTER for us.

Breakfast, Lobby Service

Amazing property.... Great rooms, gives you a feeling of living in a villa. Grt food. In addition we loved the Porshe meet... Amazing sports cars were displayed.

Did not find anything that was annoying..

We had gone with friends, it's a very family friendly ,kid friendly and fun place to begin with .Now i mention this for whom it may matter ,the property is a very simple one ,it is not by the Beach ,the pool is only 4ft deep .Coming to the Best part of the property are their staff ,extremely Courteous, Very considerate and friendly ,trust me the entire team from reception to house keeping , SPA, restaurant ,security all of them are a bunch of wonderful people. Very safe and clean place ,rooms are very clean and well kept.Food is True celebration here ,they hv lovely food,good quantity and yum, the Breakfast spread was fantastic, their a la carte for lunch is also very good .This place relaxes you mentally,this place is more about experience and trust me we will Visit again .Loved it every Bit . Thank you team Four Points Mahabalipuram, you guys are fantastic:)

We had a very good time st the hotel. It was very great experience with all the facilities and amenities being the best. The breakfast buffet was eloborste and the customer service was excellent

Food was great and we really had a good time along with yummy food. Bundana's service was really exceptional.

Ambience and Hospitality was phenomenal!! Value for the Money!!

Recently celebrated my spouse birthday at Four Points by Sheraton at Mahabalipuram. The service and hospitality I received from the staff super seeded my expectations. For starters they had upgraded my room to a villa category room and had organized complimentary room decor and cake. The front office staff personally escorted us to the room and ensured we were comfortable. In addition they assured us that the feedback I had shared earlier had been taken care of, which truly shows their commitment to improving service standards. I would like to specially call out staff members Piyali, Dalia, Bandana. I would also like to thank Chef Shaktivel for the most delicious Mutton Curry I have ever tasted. Thanks to in room dining staff Ajith who catered to our multiple requests without hesitation. I had stayed on Taj Fisherman’s Cove the previous day however I must say that Four Points was way better in all aspects. Thank you once again for the memorable stay. Will visit again shortly.

Very good experience, excellent service from staffs

Kids enjoyed swimming pool a lot

Excellent stay kids enjoyed swimming pool, food is good 👍😊

Visited the property for our bank’s Annual Business Meet. Good property, food was good. Amenities were good. Courteous staff. All together a good experience

Restaurant staff service very good Quality of food delicious clean highgenic overall excellent

Everything is excellent there is aurvedic center excellent therapist service excellent .

Stay was great - room was well maintained and all the amenities were neatly maintained for usage

It was a pleasant stay. Staff were very friendly and helpful. Food was amazing and the ambience was worth the spend.

Quiet an experience, good ambience, well maintained and nice garden and pool aera. Definitely value for money and staff were friendly.

Location, Atmosphere, Room, Food, Greenery everywhere so all are very good and excellent. As it is located in Mahabs, all picnic spots are near by and easy to access.

Rooms are lush & spacious . Staff are very courteous & welcoming. Special thanks & appreciation to Mr Karthikeyan ( life guard ) at the pool. Drawback : Pool is small , deserves better look / ambience.Cannot accomodate more than 10-15 patrons at a given time. No indoor facilities ( sports like TT , Badminton ) which are housed within the poolside area ( open space ) . Food is good & chefs / staff deserve a lot of appreciation. Overall : Great place with much scope for improvement.

Facilities

Location

Located closer to the city helps easy navigation using own vehicle. Staff's were very friendly and greeting. Overall ambience of the hotel and spacious rooms is something I liked very much Swimming pool of a descent size is something kids would definitely enjoy. If there is something that could be improved that would be on the food especially including south Indian non-veg options as well as deserts in the breakfast buffet. Overall had a great experience staying at this hotel.

Excellent place, great staff, very friendly and secure environment for the family. I really enjoyed my stay.

I had a wonderful stay at Four Points by Sheraton, Mahabalipuram. The property is beautifully maintained, offering a perfect blend of comfort, greenery atmosphere and modern amenities. The rooms were spacious, clean, and well-equipped, making the stay very relaxing. The staff truly stood out with their warm hospitality and prompt service. A special mention to Ms. Dalia Mondal who handled with us a smile & made the experience even more pleasant. The food at the restaurant was to the mark, with a good variety of options to choose from. The location is also great, especially for those looking to explore Mahabalipuram’s attractions while enjoying a peaceful stay away from the crowds. Overall, it was a fantastic experience, and I would highly recommend this hotel to anyone visiting the area. Looking forward to coming back again! Once again Thankyou Four Points Sheraton team, Mahabalipuram & Dear Dalia...

We went as a family for a short break. The staff were exemplary and everyone was hospitable and customer friendly. They go out of the way to make your stay special. The property is also very clean and well maintained. The villa room has two bathrooms which make it very convenient. The buffet breakfast is excellent and the spread is good. A big shout out to the entire team.

Everything from the hospitality to the food and room was excellent! Top notch stay! Can’t give anything below 5 stars! Will visit again soon for sure!!