Summerhill Guest Estate

Location

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Great staff running a professional and very comfortable lodge.

Room, the food and staff

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breakfast diner high class

no thing

Serene location and relaxing.

Bed was extremely hard and didn't sleep well.

Ideal for families traveling. The location is absolutely great and central to a lot of key places around Durban. We were received incredibly well by the host, who made us feel welcome right from the start. The property has a wonderful, relaxing atmosphere, and the place itself is just very beautiful. Highly recommended

Very friendly staff, great meal options and services.

Nothing that comes to mind, a bit noisy when sleeping through the day (jet lag), but far trade off for the beautifully maintained grounds.

Breakfast was a diverse offering. Lovely fresh bread. We had plunger coffee as there was no electricity but this was also good.

The spot lights are super bright and we needed to close just about everything to get the room dark enough.

Great value for money stay. Excellent staff.

Loved how big our room was and how nice the staff was. Perfect to stay at after getting an incredible dinner at the living room.

Prima locatie in rustige omgeving met mooie tuin en mooi uitzicht. Sfeervol restaurant en vriendelijk personeel.

Voor mijn gevoel had ik twee dezelfde kamers geboekt voor een collega en mijzelf, dezelfde prijs, maar mijn kamer was een stuk kleiner, met ook een hele kleine badkamer (glazen deur als afscheiding met rest van de kamer). Queensize bed aan de smalle kant voor 2 gasten die deze kamer moeten delen. In eerste instantie was er ook geen enkel stopcontact beschikbaar om telefoon of laptop op te laden. Later werd een stekkerdoos gebracht. Lichtknop voor hoofdverlichting werkte na terugkomst van het diner niet meer. De kamers zijn vrij gehorig.

I didn't like the breakfast

Maybe oil used to prepare the breakfast was unbearable. Serving same breakfast everyday

great rooms with different spaces for chilling and sleep. Best mattress and pillow ever, in an awesome nature environment. The dinner is probably the best you can taste in South Africa

few breakfast offer

Summerhill Guest Estate is a beautiful property in a pretty and safe location. The service was excellent and the restaurant very good.

The whole property could do with some upgrading. Some of the rooms are nicely renovated while others aren't. The gardens are running a little wild and the pool area and furniture could do with upgrading. The water pipes get quite noisy when someone takes a shower in an adjacent room.

I loved the facilities and the location. The staff were very friendly and the dinner was amazing.

I found that while the staff were very friendly, they could not answer many of the questions posed to them. One of our guests was gluten and dairy free and they could not tell us what food options would best suit him. We were asked to check in online, giving options for breakfast etc. I am not sure why we did this as the guest house did not use any of the information/requests we had submitted online. We had a sporting competition on Saturday and Sunday which meant we had to leave the venue at 06:15. We asked for "brown paper bag breakfasts" to take to the venue with us. This request was ignored. So we went away with no breakfast each day because the restaurant only opened at 06:30. We did ask one of the staff members to help us with food in the morning, which they promised to do, but nothing materialized and the staff member was not on duty in the morning. So while i found the venue, staff and food to be terrific, the administration (check-in/check-out, special online requests etc) needs to be improved upon.

Everything

Nothing

Good location in quiet suburb. The rooms are fantastic! Comfortable beds & clean linen. Friendly and helpful staff. Great breakfast. Feels like home away from home.

Étape superbe entre Durban et le Drakensberg cette adresse vaut le détour. La "chambre familiale", en fait un appartement, est hyper confortable. Le restaurant est délicieux et le personnel absolument adorable. Je recommande sans hésiter !

Rooms were super relaxing and just what was needed at the end of a long hard day

For the first time ever, we were disappointed with the food off the ala carte menu. Plates were cold, so food was cold. Sear on the steak was too hard and the middle of cut was cold inside. The desserts were marvelous though. Missed the breads with your special butters. I hope this was just a blip in your normal perfection because you were VERY busy with a tasting that night and seemed a little overwhelmed. Next time, I'll do the tasting so I can have all the attention 😎 PS your staff were superb!

It is a lovely property and the staff are wonderful

The attention to detail was missing. Only one gown in the room. No tissues. Lights went out for over 24 hours and only one candle. No umbrellas. We didn’t think the food was as good as in our previous stay.

Very high spec hotel with excellent service.

Lovely setting, super friendly, attentive, efficient staff. Absolutely wonderful food and drink.

Very pleasant accommodation in a lovely setting & very attentive staff

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Good restaurant and winelist. Friendly chefs. Large room. Beautiful old mansion.

No attention from staff upon checking in. Place is under major renovation, which began early in the morning. Bread at breakfast was uneatable. Waiter could not find the wine so I had to find it in the fridge myself. Owner ate breakfast in restaurant with own outside food on the table. The garden was overgrown and a mess. There was no Eskom power first night and the solar-charged batteries did not last the night, so we did not sleep before 3 am because of the heat. Room was old and worn.

restaurant and food is excellent.

We were upgraded to a beautiful spacious suite without even requesting an upgrade. The room was gorgeous with all the facilities we needed and with beautiful views of the valley.

We loved everything !

The rooms were huge with a real feeling of being in South Africa. The landscape is beautiful, lots of native trees and lush greenery around the property. I’d recommend the restaurant too, fabulous food and wine. Staff were so friendly and helpful- really welcoming! If you want to avoid the generic hotels and get a real sense of place in a relaxed atmosphere, I’d highly recommend Summerhill.

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STAFF WERE FANTASTIC, CLEAN AND GOOD PLACE. BREAKFAST WAS GREAT.

Lovely old style house and grounds - gated. Good overnight stay. Very friendly owner and staff with travel advice. Safe. Renovation works going on but luckily did not effect our 1 night stay.

Food and staff as well as the owner interaction was excellent

nothing to complain aboiut our every need was met with enthusiam and smiles

Attention to detail. Food was lovely

Spacious, luxurious and comfortable suite. The dinner degustation experience is exceptional!

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Delicious dinner & breakfast, friendly staff, beautiful grounds

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All meals were excellent, location was perfect for us, all staff were friendly and helpful and the facilities are great.

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The food was absolutely delectable – compliments to the chef for their exceptional work! The room and bathroom were spacious, spotless, and comfortable, providing a relaxing environment. The staff were incredibly friendly and helpful, going above and beyond to ensure a memorable experience.

Absolutely nothing.

Really convenient location amazing staff and very friendly and welcoming. Food was fantastic.

Exceptional

The food and the experience was amazing

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The food was exquisite

This was my second stay and it was even better than the previous visit. Staff were very attentive and professional. The food was great and the facility ad comfortable as I expected.

Nothing. I had a wonderful stay.

All the staff were professional, friendly and helpful. I invited a guest for breakfast and it was an excellent meal in a stunning room overlooking the Indian Ocean. Great collection of wines on display in a beautiful dining room area.

Everything

Nothing to dislike

great staff and the owners are hands on. highly recommended. peaceful and quiet location.

There could have been a bigger selection

I was fortunate enough to be upgraded to one of the new suites which was very large, beautifully appointed, quiet and extremely comfortable. The finishes and furnishings are all top quality and the rooms and common areas are beautifully appointed. Great attention to detail regarding customer comforts - tea selection, coffee offering in the room, heating/cooling. The staff are friendly and competent. The location is very convenient and the garden setting is lovely. The breakfast offering was excellent and the service in the dining room was welcoming, quick and efficient.

Nothing to complain about at all!

Room was spacious, comfortable and very clean. Breakfast was good and there was the option to have dinner as well. The staff were friendly and professional. Good space for me to work in the room and good WiFi

Basically nothing. Just a few suggestions. A top sheet in the bed. A waste basket in the bedroom or lounge Lastly - it was great to have several tea and coffee options but I like milk in both so it would have been super to have a little jug of milk in the fridge.

Friendly staff , beautiful restaurant and clean room

Very spacious, beautiful and functional accommodation. Very accommodating and friendly host. Breakfast was freshly prepared, warm and wholesome.

Very friendly and accommodating owners. Amazing breakfast.

The room decor is old and needs a revamp. Very overpriced.

Clean and neat. Homely and welcoming feel. Spacious rooms. Have stayed at Summerhill numerous times now and will continue to do so.

Breakfast was delicious and well catered to every taste. Lovely selection of hot cooked options, loved the South African touches. Beautiful setting in the restaurant and overlooking the pool every morning. Gorgeous Durban weather, safe location and nice facilities and staff made our stay very comfortable

Relaxed friendly atmosphere. Wonderful friendly hostess and staff.

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Location is perfect, quiet and tranquil. Breakfast is breakfast but the dinner was excellent.

WiFi was poor, waiting a considerable time at the gate after ringing the bell 4 x before it is opened is a risk and an annoyment for any guest especially in ZA.