Smart Comfort Apartments vs Similar Hotels

Rooms were described as beautiful and spacious, though some minor issues noted.

Mixed reviews regarding room comfort; some stated mattresses were hard.

Generally comfortable rooms and beds noted, but some problems reported (small bathrooms, occasional mattress discomfort, roof leak, no shower mat).

Rooms are generally described as comfortable, but there were mentions of issues such as a dark ambiance and tired decor.

Most reviews mention the cleanliness positively, with some exceptions indicating maintenance issues.

Some comments on mould and musty smells noted in reviews.

Mixed reports: several guests noted rooms and pool not very clean (murky pool, visible stains, occasional leaks), though some described rooms as clean.

There were mentions of dirty cups and glasses in specific reviews.

Multiple reviews emphasize the great location close to amenities and the main street.

Multiple reviewers praised the convenient location near the beach and amenities.

Consistently positive: many guests cited a great, central location in Sanur—close to the beach, shops, restaurants and quiet streets—very convenient for short stays.

Multiple reviews highlighted great locations close to beaches and restaurants.

Many reviews highlight the staff's friendliness and helpfulness.

Staff were described as very friendly and accommodating.

Mixed service: a number of guests praised friendly staff, but multiple reviews reported uninterested or unhelpful staff, limited information provided and issues around room servicing/cleaning on request.

The staff was described as friendly and very helpful across multiple reviews.

No specific mentions, but generally positive feedback about local dining options.

Food quality at the attached Warung was highly praised.

Breakfast feedback mixed to negative: some loved it but many found it simple/mager with limited options and cramped breakfast room; several guests ate elsewhere after one visit.

Breakfast received mixed feedback, with some describing it as basic and poor.

Amenities were generally well-received, particularly the private pools.

Generally positive feedback about available amenities like the pool and breakfast.

Good basic amenities (pool, smart TV, free filtered water, large pool noted) but several issues: pool cleanliness, no daily cleaning, no kettle power point and no lift for heavy luggage.

Amenities like the beautiful garden and private rooms were noted positively.

Overall good value acknowledged, though some mentioned issues might detract from this.

Good value mentioned repeatedly, especially concerning food.

Frequently described as great value or good value for the money; many guests recommend it for price-conscious stays.

Reviews generally indicated a fair price for the quality provided.