Renaissance Shenyang West Hotel

Room is spacious, clean and with nice bathroom installation. Breakfast is excellent with many choices from international to asian cuisine. Gym center and 25m swimming pool are both excellent.

It is not close to anybsubway station. There slope in the floor of shower room is wrong, which makes water accumulate in in the opposite side of the drain. Although the breakfast is excellent, I missed cheese and sweetener. Easy things to fix.

いつもなから朝食とフィットネスは快適で素晴らしい。健康を維持しながら出張が可能。

エアコンが効きすぎて寒い。温度を上げてもあまり変化ない。

Comfortable

I can't control the room temperature, and it's 28 degrees Celsius, making it impossible to sleep. I called the agent, who said the only solution is to turn it off. When I asked for a fan, he informed me that all the fans were already lent out. Clearly, this isn't just an issue with one room! This is hilarious. Hotel management, if you can't fix the air conditioning, then please provide a fan for every guest room.

ブュッフェ良かった！！！

The Breakfast Buffet is very generous and with a lot of options, but as I went to have my first breakfast I found out that in my reservation Breakfast was not inclkuded. Very strange since in all my bookings I always include breakfast.

I had a resevation for 7 nights. The day I check in the hotel chared the full amount of the 7 nights. Since I was having dinner every night at the hotel, I had the very umpleasent surprise to be inform at the last night that I could not eat in the hjotel restaurant because I had no credit. If this is the way the hotel work, they should communicate the guest before or let the guess know that he has no more credit. IN my 30 years of traveling never had such an experience. The phone system is a disaster. The phone in the room is wireless but each time you leave the room and the master switch turn the electricity off the phone is dead when you come back.

I stayed two nights in Renaissance West Shenyang Hotel being a decent business hotel in Shenyang’s Industrial zone ETDZ. Rooms were ok. Gym on the 5th floor was well equipped and cleaned regularly - big choice for breakfast. Late night check-in was not really great mainly due to limited English skills of the staff.

Actually sorry for renaissance shenyang just 5 stars possible. From checkin to checkout perfect. For Marriott members actually the only place to stay in Shenyang. Room upgrades, no lounge available but perfect offers. Free buffet in evening and free drinks at bar for happy hour. In the hotel business the key is the stuff. I feel here like home and the stuff is my family. Thanks a lot Renaissance Shenyang is always my pleasure to stay here. Perfect job done!!

From checkin to checkout perfect stay. Marriott members very well recognized with room upgrades. No lounge but possible to join the evening buffet from Thursday to Sunday. Actually the best buffet for German food. Very well done Renaissance Shenyang. Looking forward to come again

I’ve to go three weeks for quarantine in this hotel .... the Food was all three days the Same , no changes . If the water is empty the Hotel make big business for price with water. And the Service is not really polite...

Visited couple of times during autumn. Located far away, about 40 minutes from city center by car. Seems to be popular place to organise wedding banquets. Friendly staff. Small bar in the lounge, not crowded at all. Shopping possibilities around and plenty of small restaurants nearby too. Breakfast buffet includes western choices as well. Burger King on the other side of the building 😁.

I have been visiting this hotel several times and i was always very satisfied in the past. The last two visits very disappointing from every part of the hotel. Checkin extremely slow and very unprofessional. I wasted more than half an hour to check in. Room not finished at 6pm, i have never seen this in any hotel around the world. The offered room extremely bad air quality, no aircon working, had to ask for additional fan. For marriott members, no lounge existing, 90rmb offered in restaurant as compensation, every single rmb above must be paid. “Happy Hour” offered if drinks are available, bottles empty and information with we are very sorry everything finished. At swimming pool the life guard ken just playing and attacking guests. For Marriott members definitely a no go place, is a chinese hotel. The only person to talk is Alisa and i feel sorry for her but she has no time to take care for Marriott members which would be her job. All in all, there are other marriott hotels in Shenyang. Perhaps there better!

After several months closing, possible to use hotels. Renaissance Shenyang perfect as always. Service, rooms and especially now the opened buffet in evening. One point now, the rooms are very hot because no air conditioning working. Estimate because of virus.

I was in this hotel for a conference... Room is perfect, clean, large and calm. Breakfast is gorgeous, and staff is very pleasant. I definitively recommend this hotel located close to Shenyang University

This morning, it was the birthday of my wife. When we arrived at breakfast, the charming hostess took the time to come and say hello and wish my wife a happy birthday. What a surprise. to this we must add the consideration by the staff of the reception of my small remarks to facilitate the check-in. You add the upgrade offered by the hotel and you understand why I feel at home.

From Check in to Checkout everything perfect here. In Shenyang no need to take another hotel, the renaissance shenyang west the place to be. The buffet in evening perfect, here a special thanks to Alisia, she is the perfect support in case of any needs. In case of marriott, the suite here is really nice. Service, rooms, food, management, is the place to be. Thanks, looking forward to come back!!

Very good experience every week in the Renaissance West Hotel. Quality and services are at the very good level (especially Henry who books every morning taxi for me). Rooms are very clean and very quiet. Breakfast and dinner are a pleasure, you could find Chinese or western foods. Smile is on every face. I come here each two weeks for 5 nights since 5 months.

Nice new hotel located far out of Shenyang city. The rooms is nice and comfortable and breakfast is great. WiFi is fast, the staff service is good. They managed to maintain their international standard. Only there is nothing much to do around the hotel except for some local restaurants and convinience stores

I was visiting Renaissance Shenyang now already several times. Actually as platin marriott member the place you should be. Perfect check in - Check out. The suite a dream. Lot of space and home feelings. The buffet in evening first class seafood but also German food as my home. The same as breakfast, back home to germany. The boss, vincence, my special thanks. He knows how guest should be handled in a 5 star restaurant. All in all, if you must live in hotels your life. The renaissance shenyang is your place. I love it.

First of all the hotel is too far from the downtown (50KM). As a reward member also my room was not ready at 10PM when I reached to hotel. The room electricity was off and took 20 minutes to repair, while I was sitting in dark. Room service is horrible. It takes 30 minutes minimum to serve you a bucket of ice also. Staffs are not well versed in english. Front dest not so bad. Breakfast is international quality. Room don't have a working table and chair. Bathroom is good.

A refreshing change to the usual business hotels in China. Very enthusiastic staff... Elena was very charming and helpful at dinner. The dinner buffet was lovely, with a great selection of meats and very drinkable red wine. This is a new hotel, with some great design features and nice spacious rooms. Many alternative eating options nearby also.

This is the first time to live in Renaissance Shenyang West Hotel. The hotel is new open in recent two months. As a gold member, the front desk manager named Crystal help to upgrade to the suite of lake view. She is a nice girl to arrange my room and introduce the hotel for me. Thank you for the warmth. This time I met Mili in the front desk, so sweet and pretty, I think I never see such a girl in my past life. She is enthusiastic and conscientious to help me check in, patient to tell me how to reach to room, where to eat breakfast and dinner and so on. I think her working ability has gone beyond my imagination. I am so glad for you hotel to own such one excellent staff. Thank you for Renaissance Shenyang because you give an unforgettable memory in my lonely trip in Shenyang. I think I will come back soon and still choose Renaissance next time.

Elena&Zoey’s service is very Good! although Excutive Room not open yet,We are serviced in 1th floor and had very wonderful dinner and night！Very Good ，Very Sweet！Very Good ，Very Sweet！Very Good ，Very Sweet！Very Good ，Very Sweet！Please say”zan” to them!Very Good ，Very Sweet!Very Good ，Very Sweet!Thanks to them!Very Good ，Very Sweet!Very Good ，Very Sweet! I will back to hotel once back to shenyang! Elena&Zoey’s service is very Good! although Excutive Room not open yet,We are serviced in 1th floor and had very wonderful dinner and night！Very Good ，Very Sweet！Very Good ，Very Sweet！Very Good ，Very Sweet！Very Good ，Very Sweet！Please say”zan” to them!Very Good ，Very Sweet!Very Good ，Very Sweet!Thanks to them!Very Good ，Very Sweet!Very Good ，Very Sweet! I will back to hotel once back to shenyang! Elena&Zoey’s service is very Good! although Excutive Room not open yet,We are serviced in 1th floor and had very wonderful dinner and night！Very Good ，Very Sweet！Very Good ，Very Sweet！Very Good ，Very Sweet！Very Good ，Very Sweet！Please say”zan” to them!Very Good ，Very Sweet!Very Good ，Very Sweet!Thanks to them!Very Good ，Very Sweet!Very Good ，Very Sweet! I will back to hotel once back to shenyang! Elena&Zoey’s service is very Good! although Excutive Room not open yet,We are serviced in 1th floor and had very wonderful dinner and night！Very Good ，Very Sweet！Very Good ，Very Sweet！Very Good ，Very Sweet！Very Good ，Very Sweet！Please say”zan” to them!Very Good ，Very Sweet!Very Good ，Very Sweet!Thanks to them!Very Good ，Very Sweet!Very Good ，Very Sweet! I will back to hotel once back to shenyang!

New opened Hotel in Shenyang. Location very convinient with a Lot of Restaurants near. Perfekt Service from the Check-in to the Checkout. Very nice Swimmingpool, if you Like big rooms ASK for Apartment is very nice for Long Term stay. Special thanks to Ann from Lobby, she is great and did Support in everything. Restaurant Quality AS Well AS perfekt Service. Very good Feeling in this New hotel in Shenyang. Looking Forward to come back!!