Radisson Blu Hotel Trabzon

Il massimo

The hotel was nice and upgrade great. However, there is no AC on the hotel , they told us they only had heater. We had to sleep with the windows open and it was very hot. This is not acceptable, regardless of any upgrade

👍

Amazing resort with outstanding views of city & sea. Service is excellent & staff was beyond accommodating.

Good

Normal otel, fazlası ya da eksiği çok gözüme çarpmadı.

Best location ever Nice staff Clean and comfortable

The price is high for the service provided

Great staff, clean and great service.

Not much to do in town and it felt like a ghost town.

Temizliği ve oda konforu çok iyi. Manzara mükemmel.Kesinlikle tavsiye ederim

Otelin konumu oldukca güzel havuza gittiğimizde bone kullanmak zorunluluğu oldugunu ve bone satın almamamız gerektigini söylediler satin aldik havuza gittigimizde bir grup çocuk vardı ve hiç birinde bone yoktu yani amaç kullanmak degil sanırım bone satmaktı.şezlongların birinin yaninda kirli bebek bezi vardı.ütü hizmeti satın almak istedik gece resepsiyona saat 23 gibi söyledik 24 saat hizmet verdiklerini söylediler dört defa aradık anca gelip aldılar uyumak icin onlari 2 saat bekledik saat sabah 8 de istedik nişanımız vardı saat 9.30 da zor teslim ettiler l

Bir gün kaldık. Odalar temiz, servis çok iyi. Spası, hamamı, saunası güzel. Kahvaltı lezzetli ve çeşiti bol

Konum olarak guzel yerde olsada odalarin ses izolasyonu cok kotu ,yandaki odadaki televizyon sesini kendi odanizda rahat duyuyorsunuz

Excellent

Konum, hijyen iyiydi.

Was good experience

Very nice hotel, comfortable

The design and view are beautiful, but the service is poor, the furniture is old and unclean, and the room services are not 5 stars. It is also difficult to reach.

otelin manzarası çok iyi, temizlik iyi, personel güler yüzlü ve ilgili, konumu şehir merkezine yakın,

The only negative aspect of this hotel was the location of the hotel.

الاطلالة رائعة ولكن لايوجد خدمات قريبة من الفندق

İlgili Ve alakalı bir yerdi kendilerine teşekkür ediyoruz

Pazar sabahı Saat 08:30 itibariyle üst katımızdaki odada adeta inşaat gürültüsü şeklinde bir temizlik başladı. Devrilen eşyalar, yerlere vurularak kullanılan süpürge, çekilen koltuklar vs. Kabus gibi bir sabahtı. Lobiyi arayıp söyledik, oda boş dendi. Tesadüf eseri kapımızın önünden geçen bir görevliye sebebini sordum, ‘kral dairesi temizleniyor kusura bakmayın’ dedi. Lobiyi tekrar aradım ve evet temizlik var dendi ama ses ve gürültü aralıksız saat 10:00 a kadar devam etti. Muhtemelen diğer misafirleri önemsemeyecek kadar büyük bir konuk ağırlayacaktı otel. Sonuna kadar memnun kalmadığım çok ama çok kötü bir tecrübeydi. Asla tavsiye etmiyorum

Excellent hotel with amazing sea views and great food and staff!

Friendly

Brand new hotel with great views

Cheapest and safe

All

Nice property for the area

Suit odada kalmamıza rağmen mini bar boştu.Odaya meyve tabağı söyledik 300 tlye meyveleri soğan doğradıkları bıçakla doğramışlar meyveler soğan leş gibi kokuyordu. Otel zaten bomboştu sanırım bizden önce gelenlerde benzer sorunlar ile karşılaşmışlar. Personel neden geldiniz der gibi yüzümüze bakıyorlardı. Trabzon seyehatinizin rezil olmasını istiyorsanız mutlaka deneyin

Everything was great

Nice of view

Lovely place. Gorgeous views of the sea and our room was an upgrade with a long balcony to see the amazing Black Sea. Good breakfast. Comfortable. Helpful staff. We loved it.

The hotel is nice but poorly managed.. the front desk is only for check in abd out and run by one person.. on checking in there was a pregnant lady sitting alone at the front desk and tayed on a phone call for 10 min while we were standing in front of her without a simple apology. We booked transportation to the airport for 500 TL. When we were checking out, she asked us how much they told (she meant the previous staff) which gave an impression that the price might not be fixed!. Room service is not professional.. we requested grilled veal pieces, they sent instead beed entrecôte which was not cooked and when we complained to the front desk he said i am all alone here and i cannot do anything, so i spoke to the room service who sent to take the meat and sent back after 10 min blackish in color after puttin back on the grill but was still uncooked. We paid 450 TL for this bad plate. The area around the hotel is not good. What i really liked is the breakfast and also the 2 young man at the gate (doormen).

The towels in the bathroom were damaged

Excellente sea view

What a wonderful hotel very clean hospitable really the most important very clean.

Excellent staff friendly, smiley, face helpful. Clean hotel good food very nice location.

Overall we had a good experience. The only issue we had was with room service. When we called to place an order we were told the kitchen is busy and we should call after 30 minutes!!

exxellent

Wonderful staff, very welcoming and down to earth. Excellent hotel, enjoyed the stay. Thank you for your hospitality.

Very clean very attentive staff clean rooms comfortable beds I highly recommend this hotel if you go to Trabzon please don’t go to another hotel. It is absolutely the best hotel in this city I tried many other with disappointment.

Room towels very old , drinking water is very limited , no supplies in refrigerator

I did ask for wellcheair but they didn't have any! expect one wellcheair with only one foot handle and it's almost a broken one too ! didn't feel comfortable

I would say the best hotel

The location is great

Hotel is nice. Also I got upgrade. But they didn’t give us chance for late checkout. They apologized to checkout 1230 hrs.

Staff are not aware of VIP access .. I showed them and share the expected benefits .. last 2 days the upgrade my room upon request .. spa at the beginning did not give me the discount will reception contacted them twice .. food is not included in VIP access offers .. otherwise the hotel is great .. staff are cooperative and supportive

Hotel favoloso Pero estás arriba de una montaña🆘🆘🆘🆘🆘🆘🆘🆘🆘🆘🆘

This was the worst hotel experience we’ve had in a long time. The lady at the front desk who checked us in was unfriendly and borderline rude. Our room smelled, and the shower leaked, drenching the entire bathroom floor and outside carpet. We had to switch rooms, and the new room still had trash in it from the last guest. Service was poor, and extras we’re very expensive. We asked for additional waters (as they give you two free), and they charged 17 TRY per water (usually 3 TRY). The view is nice, but you are far from the city center and have to take cabs everywhere. Overall, there is nothing unique about this hotel, and it lacks soul. We left after one day (had a planned 2-night stay), and had a wonderful stay in a bungalow along the river in Rize. Suggest not staying here.

A good hotel, but more expensive than the other options with no real value for the extra money

الفندق فخم وجميل والموظفين متعاونين الاطلاله روعه

New and nice hotel, big and very clean room, the only negative thing is that the road to the hotel, but nice sea view

El cuarto era grande y muy cómodo, el personal muy amable y las instalaciones del hotel fantásticas. La vista de la ciudad desde el hotel es maravillosa. , y no es nada complicado bajar al centro.

Location, cleanliness and food, all were perfect.

It was nearly deserted, almost spooky. We were the only diners in a dining room for several hundred. But it’s on a very steep hill and there isn’t anyplace else to go in walking distance. It’s also in a highway construction zone so there’s a lot of debris as you drive to it. We took two tours and neither driver could speak English, so we had no info at all from them other than the name of the place we had arrived at. The food at Queen was excellent but at the other restaurant it was disappointing. Again, the waiter spoke no English, so there was a lot of laborious toggling through the online-only menu, memorizing the location on the menu of the thing we wanted on the English menu, then finding it on the Turkish menu and pointing it out.

You should stay in a sea view room to enjoy your stay at the hotel. When I booked 2 rooms, I did not remember which view I booked, so when I arrived to hotel and they gave me land view. I reviewed my booking on hotel.com and did not find anything written there related to view, neither sea nor land view is written in my booking details. I asked them to change at least one room to sea view, they rejected and said the hotel is full, though I did not see more than 5 people in the lobby in all my stay. I was not happy for this approach. The TV in my room was supposed to be smart TV, but there was a problem and I could not watch my favorite series on Netflix during my 3 days stay in the hotel. They came 3 times to check and could not do it. The hotel is clean and neat, but to reach there is not easy, it is on the top of a hill and hardly you can reach there.

It was an overall good experience. The hotel was clean and the staff was friendly.

Every thing was nice except the air conditioning which was hot and i told to the reception but no response

Nice location AC does not work

I was surprised when I checked in to find out my room was booked as standard room Mountain View while my booking was clearly standard room sea view and there were no rooms vacant for sea view also the front desk denied that my booking were sea view they said you were booking as mountain

Not as you in photos, very poor service, not enough towels, no bath rob in bathroom, they don’t reply to your calls and when they do nothing will be done.

The view is the only 5 stars in the rating, every thing else is below mediocre, way below expectations. Staff’s attitude, proficiency in English, professionalism, even personal hygiene is way below expectations. Breakfast reminded me with food line in a food shelter, you stand in line, separated by a physical barrier from the food. A staff who is not trained, not professional , lacks the basics of English or other languages, stands there and ??? “Help” you… they ran out every day of pastry .. cheap variety of food… very disappointed, one of my high points of my visits to Turkey is breakfast, they succeeded in smashing it. We once tried dinner at the hotel: you will be disappointed by there response : we ran out of most of what’s on the menu… food was below expectations. No body speaks decent English, you are on your own… they will help you in getting a taxi, and that’s it. I am most disappointed by Radisson Blu, to grant this facility a franchise without trying to check on it. I am most disappointed in Expedia of spreading the lie that this hotel is 5 stars hotel, I don’t trust there valuation any more. The potential of this hotel is physically enormous, the view at every second of the day is extremely gorgeous, especially sunset, but the management is very poor.

The restaurant skip my orders after 12 AM .. No jacuzzi for free you have to use inside the spa after payment

Excellent choice

Nice and cozy rooms, even the standard ones had a pretty mountain view. Clean, and the staff was great. A bit too costly, but it was worth it.

الطاقم متعاون والاطلالة رائعة ولكن الوصول الى الفندق شاق بسبب ارتفاع الفندق ووعورة الطريق

It was excellent except for the breakfast Because of Pandemic the choices were limited

Nice property, great view. Didn’t like the fact they didn’t have Ac running at the lobby or Gym or hallways it was hot and humid, only one elevator working so you have to wait until you get your turn, water was a mess in shower and bathroom always hot, room service poor English you cannot communicate with them and they are cheap and stingy ....etc

It was a good time clean room food service excellent and the view was amazing

Comfortable stay, spacious rooms, beautiful location and good service is the best for me for Trabzon hotels

It was one of the best hotels i ever stayed in Raddisson blu hotels always make everyone Astonished and amazed , i will always try to stay at radfison blu hotels in any city i would go to

the view was amazing and the staff were friendly and helpful but the rooms were not cleaned properly

Wonderful staff and facilities. I will make sure next time to stay in again. Thank you

Amazing hotel with very helpful staff, rooms are spacious, sea view rooms has a wonderful view, breakfast buffet is amazing. In short it worth the price.

Almost every thing is good about this property and it was a nice place

excellent view of sea, spacious rooms quiet environment, spacious hotel BUT no concierge, very tight on shampoo and tissue paper and taxi takes 15 minutes to pick you up to the distant city center

Clean and luxurious and staff was friendly Hotel is difficult to approach. My room has a good sea view however it was facing neighbor junk yard

This is a relatively new hotel. We only stayed one night, but if we were to return to the Trabzon area, we would seriously consider staying at the Radisson. Viewing sundown from the terrace is fabulous. The staff were all very nice, but they seemed to be very new. This gave us the feeling it had just opened. The major drawback of the hotel are the roads leading up to it. The roads are narrow, steep, and the other drivers can be unforgiving.

The Hotel is Radisson; it is always a safe value but the staff needs real training. I booked a room with sea view, I got a mountain view, I booked a baby crib, I didn't get one. But on top of that, I had a hard discussion with the spa manager who obviously runs the spa as if he is running a prison. The main issue was allowing the kids going into the spa and the Turkish bath. Where in the 4 hotels I visited in Turkey, children were welcomed in their Turkish bath, at Radisson it wasn't the case. (Which doesn't match the usual RADISSON spirit)

The Best Hotel in Trabzon food and service are really good room are clean perfect view from the balcony.