Phuong Tran Apartment and Hotel

地點鬧中取靜，但又離市場和超市不遠 可以體驗當地人的生活 房間有洗烘衣機很方便 員工親切，很努力幫忙解決問題

住宿當天飯店所在的區域停電，我們住的房間花了很久時間才恢復供電（但其他房間沒問題） 而且是我們當天下午有先回飯店才發現問題….. 雖然員工很努力幫忙解決問題，對住宿體驗還是打了折扣也浪費了時間

飯店位置佳，空間寬敞 附近有好吃的河粉店，跟三四間咖啡廳 可以體驗當地人的生活 有洗烘衣機 員工服務親切，願意幫忙 CP值高

設備蠻老舊的 地板牆壁龜裂 洗烘衣機間管線外露 應該要重新翻修了 冷氣雖然是用名牌的 但是很久才會涼 飯店在大廳跟房間都沒有主動提供WiFi帳密（要問時員工已休息） 洗髮精沐浴精沒有明確標示 住了兩間房間時鐘都沒電 有很多細節都顯示這間飯店人力不足（或老闆沒有用心經營）（這些都是員工再努力也克服不了的）

شقة جميلة ونظيفة وواسعة توفر جميع المستلزمات سرعة الاستجابة لطلباتنا دون تأخر

الموقع بعيد عن الخدمات يفترض أن يكون السعر أقل

歩いてGOダナンに行けた。周りにお店がたくさんあって便利だった。洗濯機と乾燥機がある。スタッフが丁寧に対応してくれた。

照明がチカチカしていた。言ったら修理してくれたけど。廊下に出るとドリアン？のような匂いがして子どもは嫌がっていた。

«Das Hotel hat unsere Erwartungen erfüllt. Besonders hervorzuheben ist Tram, eine sehr freundliche Mitarbeiterin. Aber auch das übrige Personal an der Rezeption war sehr zuvorkommend.

Der Pool auf dem Dach ist nicht nutzbar; er ist verschmutzt und offensichtlich vernachlässigt. Die Lage ist zwar etwas vom Zentrum entfernt, jedoch gibt es in der Nähe zahlreiche Einkaufsmöglichkeiten und Restaurants. Die Nasszellen sind sehr schlecht konzipiert, sodass beim Duschen der gesamte Raum nass wird.

ロケーションは空港、駅からのアクセスはとても近くて良いと思います。いろんなツアーの送迎も範囲内でリゾート感はゼロですが買い物を楽しむ、地元のご飯屋さんに行く、スーパーに行くことも十分にできます。夜10時になるといろんなお店が閉まるのでそれまでなら、なんなら歩いても大丈夫です。寝室は2部屋あってキングベッドが1台ずつ置いてありました。洗面台とトイレとシャワーがセットになった水回りが2つあって、シャワーを使うとトイレが水浸しになってしまうので、トイレ用とシャワー用と使い分けてました。シャワーは熱くはないお湯ですが水ではありません。水圧も弱い方だと思いますが洗う分には問題はありません。慣れです。キッチンはありましたが外食が基本なので使うことはありませんでした。ただ、栓抜きがないので瓶ビールを買って部屋飲みはしない方がよいと思います。お皿はありますが割ると罰金です。チェックアウト時確認されました。リビングには大きな扇風機がありましたが、クーラーが壊れており寝室に扇風機を移動させリビングを冷やしました。寝室にもエアコンはありましたが、冷えには差がずいぶんありましたが、部屋温度はこれで十分です。ただ、部屋のライトが途中でピカピカ点滅し始めました。気になる人はいるかもしれません。電子レンジもあり買って余ったパンを温めるのに使いました。洗濯機は非常に使いやすく、洗濯機は最短20分コースがありましたが使わず、(おそらく)通常の2時間コース、乾燥にはノーマルドライモード（量を自動で計る？）で1時間くらいでした。掃除は2日に1回程度頼みましたが、ごみがたまるのでゴミ箱だけでもきれいにしてもらっても良かったかなと思いました。プールもありました。泳ぐより浸かる感じです。場所が市街地ですから。

やはりリビングのエアコンが壊れていた点でしょうか。結果的になんとかなったのでフロントにも言いませんでした。良くないわけではありませんが、ホテルではコンセントは床から1ｍ以上の上にありました。コンセント形状はCタイプでしたが、日本から重いプラグ(USB機器を挿して充電するもの)を使うと下に落ちてしまう可能性がありますので十分注意しないといけません。コンセントのCタイプからダイレクトにUSBタイプAやCに変換できるものがあると便利だと思います。

Nice hotel with great staff

Güler yüzlü karşılama ve ilgiyi sevdik.

Sevmediğimiz bir konu olmadı.

Trung tâm, chỗ đỗ xe tiện lợi

Ồn do công trường thi công đối diện, bụi

The pool was not clean at all. The room had rusty screws protruding from the bathroom walls. The rooms smelt of cigarettes.

Location

2 air con's fridge stove mic washer. Dryer

Persineel.

Er was zelden of helemaal warmwater

Really lovely place with super friendly staff. We highly recommend Phuong Tran Apartment and Hotel!! :)

The apartment had everything we needed (most importantly washing machine directly in the room) and the staff was super helpful and friendly!

We wanted somewhere near the City Centre this time as we've been to Danang a few times before. This location served what we needed

Apart from the location, unfortunately there were a number of things that we really did not enjoy staying at this accommodation: 1. They say first impression is important sadly, the woman at the reception really did not give a friendly and welcoming greetings 2. We booked a 2bedroom Deluxe unit - not too sure what's "Deluxe " about it. The entire unit smelt damp and musty. They brought in a dehumidifier but every time you go out and come back, it smelt terrible! 3. Both bathrooms are not functional. No shower doors so the entire floor is wet after a shower. No mop provided. The toilet is in the same room. One bathroom was so musty that we couldn't use it the entire stay! 4. Laundry door is filthy 5. No cleaning service or toiletries topped up for the whole time we were there. 6. What we paid for, we could have got a much nicer accommodation elsewhere in Danang. 7. The photos in Booking.com were much nicer than reality. The entire place really needs a good clean And they really shouldn't hire out an unhealthy unit! We had to pay in full the minute we arrived so there was no chance of us getting any money back! We didn't have a good feel when we arrived at the place because the reception was dark and dull.

A wonderful place, with friendly and helpful reception staff. I would definitely stay there again in the future.

Ничего )

Локация ужасная,рецепшн похож на старый гараж. Кровать не удобная.

Can’t fault this place. Staff were so helpful, friendly, chatty and funny. Nothing was a problem and they would go the extra-mike to accommodate any requests. The bed’s were extremely comfortable, beautiful, modern bathroom and kitchen facilities.

Absolutely nothing. It was perfect.

The staff were very open and friendly to talk to, in addition to being very hospitable. There’s a market, a hypermarket, and many local spots within walking distance. The room is equipped with a washing machine, dryer, kitchen, and fridge, which is very convenient for longer stays.

A small downside was the drilling noise from a neighbor that I heard at 11 p.m. one night.

Tiện lợi, nhân viên nhiệt tình thân thiện

I was quite surprised to find a wine key to open your wine. Just a little detail but it shows the carefulness of the owner for our experience. Everything was very good. My room has a big window, so it is quite airy. It has 2 air conditioners, a dryer and a washing machine inside the room. This is very convenient. There were also detergent available. The apartment is reasonably priced, clean and well-organized enough for me to return next time. The staffs are very friendly and helpful.

The kitchen hood didn’t work, so I had to open the window to get the greasy smell out of the room. The bathrobe was dirty with stains from previous guests.

직원 친절함, 밤에도 셔터 내려 줘서 안전한 느낌? 가족끼리 방문한다면 좋은 선택이 될 듯 가성비로는 괜찮아요, 럭셔리 하진 않음.

Clean, convenient location, friendly staffs

Value for money. Pleasant and helpful staff.

Yhere was nothing to dislike.

Walking distance to restaurants, bars, Pho, markets etc. Amazing staff, friendly and so accommodating. The location was an absolute winner.

Busy location so a bit of noise throughout the night.

The Hotel staff was very friendly and helpful.

Window went to the wall of the building next door but it was still nice to have a look to the weather outside and air out the room.

房间空调很好，床铺干净，Queensize 床和被褥洁白舒适甚好。住处附近有当地中高餐饮选择，员工友善。

煮水壶坏的；只有茶杯却没有茶壶🫖。浴室和卫生间🚽是一体，洗澡时容易把厕纸淋湿了。这些是小问题，如能改进，就可以给人带来更好的体验。

Centrally located, family friendly with hotel service along with serviced apartment. Good value for money.

清潔な部屋、床は大理石調で素足で OK という感じ。 新しい洗濯機と乾燥機が部屋にあるのはありがたい。これで1泊3500円、とてもお値打ち、 ハエもいない。wifi も強力 テレビでは CNBC と CNN が映る。 1階がカフェになっていて 店番 兼受付係の女性たちは 親切でアットホーム 残念なのは とても小さな冷蔵庫 それとコンビニが近くにないこと スーパー ダナビ マート500ｍ、でかいGO ダナン800ｍはあるが、水とかビールとかポテチとかちょっと買う コンビニが近くに見当たらなかった

部屋が広く、寝室とリビングに分かれていて良い。エレベーター完備。タクシーをメインに使うなら別にロケーションは悪くない。徒歩10分とかでもバイクが多くて慣れないとしんどいので、初めてベトナム旅行には向かない。部屋の中にキッチン、洗濯機と乾燥機があり、洗剤なども用意があったのはとても助かった。

２４時間誰でも入れる、ドアがすりガラスみたいなやつでセキュリティに問題を感じる。アメニティは充実していますが、コンディショナーはありません。

The bed is SOFT and comfortable. We had the best sleep here!!! It is quiet and very good, has a kitchenette with everything you need. The washer and dryer was amazing and a surprise! Staff are very friendly :)

The aircon was not overly cool, and the window has no safety bars - so it felt a little dangerous with my toddler! But as with anything my responsibility to watch my child :) The pool is outdated but the view is nice.

Big rooms.kitchen, washer dryer, living room, bedroom and bathroom all seperate and updated

オーナーたちがみなさん親切です。 洗濯機の使い方がわからず何度も部屋に来てもらいましたが、丁寧に教えてくださいました。掃除の方も丁寧です。 ホテルではなく、とてもアットホームな一部屋貸しという感じです。ローカルな宿泊施設が希望だったらとても良いと思います！

Für die 4 angemeldeten Personen, wäre auch 4 mal Besteck, Teller, Gläser etc. schön gewesen.

Есть все необходимое для комфортного проживания : стиральная и сушильная машины, микроволновка, рисоварка, посуда, холодильник, сейф. Квартира оформлена по-домашнему и с любовью.

Возможно не помешал бы небольшой косметический ремонт. Но нас его отсутствие не смущало

Great staff; everything I needed; a burner for breakfast a washer a comfy bed, thank you!

Loved the location. Quiet street with plenty of coffee shops nearby, and close to food spots. Host was very friendly. We had a small leak in the ceiling and they offered to give us a room swap, which you don’t always get if you report a problem. We also got a change of towels and clean bedding during a five day stay. And having a washer machine is a massive plus!

Only booked and used the apartment for an overnight stay but it had everything that I needed. The apartment even had a washing machine and clothes dryer so that I could clean and repack my clothes for my continued journey. Oh and the apartment had an iron and ironing board which is a rare find in VN accommodation I found out. So that is a definite bonus! The apartment has a small kitchette and lounge area. The separate bedroom was nice and cosy. Air conditioning throughout the apartment. Reception is 24hrs. I arrived really late in the evening and was worried for a slight second when I saw the front of the hotel/apartment had the roller doors down making it look closed for the evening. However as I approached the entrance I saw the door bell and rang it and was happily greeted by the on call reception staff who then checked me in. Surrounding area is safe and location is good. Also on a quiet street so no noise to affect your rest if you need it.

The bathroom is good but I'm a little picky and didn't enjoy the shower combined with the toilet without a glass partition. So everything gets wet when you shower apart from the bathroom sink. I did find one cockroach when I checked in but it didn't bother me too much as I opened the door and managed to chase it out.

Friendly reception and clean overall clean apartment. Ideal location for going out at night also. Plenty shops close by. Recommended!

I was misled by the wonderful rating that this hotel has on Hotels.com. The lady on reception was very friendly & tried to be helpful & was apologetic. But we had several issues, the most annoying being that the washing machine didn't work & this was the main reason I had booked this place. A guy came & tried to fix it, but to no avail. My husband eventually got it going, on quick 20 minute cycle, but even then had to keep coaxing it along. They said they'd get it fixed while we were there, but this did not happen. Apartment had kitchen, but unfortunately not enough utensils eg no sharp/serrated knives, no teatowels, no chux cloths. Also no washers in bathroom. So to wash ourselves with the bath gel provided we had to use their handtowels. Apartment was lovely & spacious, so a pity these negative things, which could be easily remedied, spoilt it a bit. The pool & pool area is very small on top of building, but with an interesting view. But the pool was not clean. We pulled out quite a few pieces of plastic, it was mouldy in lots of places & it was losing a lot of tiles. It needed a lot of tlc.

This building is run by very friendly staff and the room was cleaned regularly. Beds were some of the best we have slept on in Vietnam - crisp and clean bedding as well. We were even presented with fresh fruit on several occasions and made to feel very welcome. In-suite washer and dryer was excellent and put to good use. Many pleasant cafes and restaurants nearby and local attractions were an easy car ride away.

Scissors in the kitchen would have been helpful. And 1-2 kitchen towels/dish cloths.

Over all is Ok, but too much humidity in the apartment.

The rooms and the pool could really use a refresh, as they felt somewhat unfinished, and the pool was not as clean as expected. Additionally, the pool appeared much smaller than the photos suggested. On a positive note, the staff was very friendly and welcoming.

Free coffee and snacks.

The bathroom light was broken and there was not hot water.

Fantastisk betjening er super, Ngo Kim Thu har vert helt fantastiske, hjelpsom har forestått fine turer. Rom er rene og ryddig anbefaler dette stede. Vi vil komme tilbake

Enjoyed our stay, lots of food options nearby, see Outta da Blue Cafe on Pasteur Street fir great coffee/tea and awesome atmosphere.

Clean and did the job for an over night stay. Got a chance to was dirty cloths before going back to States.

The bed sheets are clean.

Mold on the ceiling in the living room.

Lovely family run hotel. They had parties for Tet festival and invited guests and it was great to meet everyone. The staff were excellent, especially Tracy who helped us a lot.

Rooms could do with repainting but otherwise great place.

Very friendly staff.They even hosted an end of year party for all gueats.

Un lugar promedio en una zona muy local de Da Nang. Restaurantes muy baratos por la zona y establecimientos de tiendas de ropa.

Front desk staff “too” very helpful. Nothing a problem

Pool wasn’t like picture

最終日に利用しました。とてもリーズナブルだったので、コスパとしては満足しています。 部屋の設備は行き届いていて、洗濯乾燥機もあってとても助かりました。細かく見ていくと、部屋の劣化を感じる箇所もありましたが、価格なりかと思いました。スイカをサービスで持ってきていただいて、子供は大喜びでした。

Erinomainen asiakaspalvelu ja huoneessa käytössä olevat pesukone ja kuivaaja olivat todella käteviä. Sänky mukava nukkua ja ilmastointi toimi oikein hyvin.

Beautiful spacious apartment, comfortable bed, welcoming staff and having a washing machine and dryer was great

The only con was there was a baby diaper left in the bin

Nice

Pool was really shabby and not maintained properly

Very convenient location with lots of shopping and eating options within walking distance. Felt safe to walk around. Apartment was nice and staff was very friendly.

The hotel was near to Danang station with lots of restaurants close by. There was a washing machine and tumble dryer in the room as well as washing powder. The staff were very helpful.

Hotel not easy to spot from the road. Early check in was not possible. When I got into the apartment, the bedroom was clean but the kitchen wasn't quite as clean as it could be. There was also an ant problem. There was no kettle in the room - had to ask for reception. It was fine for a one night stay before early start to the train station but wouldn't stay again.

Convenient location, quiet in the room although it is by the road, beds were firm and comforable, aircons work well, hot water for shower

Taking a shower means the whole bathroom is wet as there is no separate shower area. And although we got change of towels, the bathroom wasnt cleaned Also no mugs for drinking. Only dainty Chinese tea cups

Great location, and price Amazing location and the lady on reception was soo sweet and helpful, gave some great recommendations.. would definately stay again

Clean, private bathroom, separate bedroom, felt safe, except if there was a fire I may have been trapped due to difficulty opening and closing the door. The apartment was tastefully decorated.

Firstly, I booked this only to use the pool day 1 after a crazy week prior of travel. The only reason I booked this apartment. The pool was dirty and not usable. They fixed it the next day but I didn’t get to use it because I only had free time on day 1. Had I known, I would not have booked this place. Also the door was very difficult to lock and unlock, and the front door is frosted so there was always light coming in from the hallway outside. The kettle was broken. The button would not depress, so I had to hold it down and stand there waiting for the water to boil. Disappointed. I would rather have stayed in a hostel.

The location is perfect. The staff are amazing and very attentive.

The noise from the construction nearby.

Excellent staff. Went out of the way to help us while we were there. The girl at the reception even drove me to pharmacy late at night. Beautiful bunch of people managing the place!

The apartment had a bit of a dull vibe. The sofas were stained the toilets had issues, the shower stopped working and the beds creaked.

Good the staff at the concierge were very helpful

Easy to check in. Comfy beds Aircon

Location is good.

Room was not clean- a dirty face mask was left in our room and a lot of ants. When using the washing machine and dryer the whole apartment gets damp. We were told we ruined a towel and had to pay for it even though we didn’t even use the towel. There was a weird smell in the room. Pool area was not open which was understandable with building work happening but we were not told about this.

The friendly welcome by the staff. Drink vouchers and complimentary mini-cakes on arrival.

Nothing really.

The hotel is situated out of the hustle and bustle, which is great, as we preferred to be out of the busy parts! The receptionists were very helpful and the property itself is in a good medium of not being too big or too small! Great food around the location and easy to navigate.

Inability to access towels for the pool

We did not stay at this hotel, at arrival they did not have our booking and hotel seems to be under renovation. We were taken to one of the apartments but it looks completely different to pictures and had black mould growing on walls. We did not stay, staff was understanding.

See above

na

one a/c is not cold enough

Good value for money, would stay again!

Great sized apartment, good location, staff spoke English

The hotel staff were very nice and friendly. The problem was that the construction work next door was very noisy so we couldn't stay long. but we will be back

This hotel is away from the tourist zone which we like. It is located approximately a 30 minute walk from the beach and Dragon Bridge. There are many great local places to eat for dinner. For Breakfast there are two really good bakeries close by. The staff are brilliant and helpful. If traveling by train in Vietnam it is approximately 10-15 walk from the station.

At present and for the foreseeable future there is a construction site right next door which starts up at 0700. Apparently they only do night work twice a month. We got one of those construction nights. This wasn’t mentioned by the staff or on Booking.com. The work didn’t finish till 0200-0300. Our particular room the bathroom had a shower setup between the toilet and washbasin without any barriers so everything gets wet and the drainage takes a while.

Friendly and helpful staff. Comfortable apartment to travel in group. Amazing location, convenient to travel to other locations

Room cleaning service is not thorough. They didn’t clean the sink and the faucet (even when we first checked in)

The location at the central city of Da Nang.. Many places to eat and coffee shops around..