Nex Hotel Johor Bahru vs Similar Hotels

Booked a room with a view but received a room with no window, and the room is small.

Reported issues with bathroom cleanliness and old furniture.

Issues mentioned include old facilities and maintenance problems.

Room conditions were variable, with significant issues in one room but good in another.

Clean, but towels and linens were not very clean.

Multiple mentions of cleanliness issues, such as moldy smells and dirty bedding.

Numerous mentions of poor cleanliness, including hairs in pillowcases and bug sightings.

Multiple comments mention dirty walls and tiles coming off, indicating lower cleanliness.

Near shopping centre and good restaurants.

Conveniently located near JB town and main roads.

The hotel location is repeatedly praised for being convenient and close to amenities.

Positive feedback about the location being central and convenient for nearby amenities.

Frontline staff not welcoming; night shift staff unhelpful.

Staff are helpful and friendly.

Staff are consistently described as polite and helpful, with specific praise for Mr. Ivan.

Mixed sentiments; staff were friendly but had issues with responsiveness and problem-solving.

Surrounded by eateries offering various cuisines.

Not specifically mentioned; generic expectations.

Breakfast and location for nearby dining were highlighted positively.

Breakfast variety and quality were pointed out as inadequate.

No fridge provided; insufficient pillows.

Equipment and facilities need upgrading.

Amenities were referenced but not with strong sentiment; average quality likely.

Basic amenities provided but lack of variety in breakfast options noted.

Very good value for the price paid.

Good value for the price, though some found it slightly high.

Mixed feedback suggesting that some aspects did not meet expectations for a 4-star rating.

Comments indicate that value aligns with price, despite some discomfort.