Pettigala 2nd View Point
Pettigala 2nd View Point, Pettigala Trail, Henagahawela 20900, Sri Lanka- Viewpoint
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Luxurious Accommodation:
Castle Palace Kandy offers elegantly designed rooms with modern amenities, including air conditioning, flat-screen TVs, and private bathrooms. Some rooms even feature a balcony for a stunning view of the surroundings.
Diverse Dining Options:
Indulge in a culinary journey at the hotel's restaurant, serving a variety of cuisines from Chinese to French. Special dietary needs are catered to with vegetarian, dairy-free, and halal options available upon request.
Exciting Leisure Activities:
From a fitness centre to a children's playground, and even a hot tub, this hotel provides a range of activities for guests to enjoy. Explore the scenic area with hiking, diving, and fishing opportunities nearby.
Book your stay at Castle Palace Kandy now for a luxurious and unforgettable experience!
Check-in from
02:00 PM
Check-out by
11:00 AM
Parking
FREE
Children
Allowed
Pets
Not allowed
Sleeps
Up to 2 guests
2 adults · 1 children
Beds
Queen bed (151-180 cm wide)
Room details
28 sqm
Lake View
In-room amenities
Sleeps
Up to 2 guests
2 adults · 1 children
Beds
Extra-large double bed (Super-king size) (181-210 cm wide)
Room details
28 sqm
Lake View
In-room amenities
Sleeps
Up to 2 guests
2 adults · 1 children
Beds
Extra-large double bed (Super-king size) (181-210 cm wide)
Room details
28 sqm
Lake View
In-room amenities
Sleeps
Up to 2 guests
2 adults · 1 children
Beds
Queen bed (151-180 cm wide)
Room details
28 sqm
Lake View
In-room amenities
Sleeps
Up to 4 guests
3 adults · 2 children
Beds
Twin bed (90-130 cm wide), Extra-large double bed (Super-king size) (181-210 cm wide)
Room details
121 sqm
Lake View
In-room amenities
Get answers about amenities, policies, and more — e.g. “Are pets allowed?” or “Is parking available?”
Provider-sourced guest reviews.
Es ist ein absolut atemberaubender Ort. Die Lage ist etwas außerhalb, aber das ist perfekt zum entspannen von dem Trubel in Kandy. Das ganze Team war einfach wunderbar. Super hilfsbereit, sie haben mit unseren Kindern gespielt und sich gekümmert. Wir haben uns wirklich wie zuhause gefühlt.
Vimal looked after us very well. He made us lovely breakfast. The rooms were really clean and the view was fabulous.
It was a place surrounded by beautiful views of Victory Reservoir. A very quiet place with supportive staff and good food. We enjoyed our time, and all our needs were provided, including Wi-Fi, which worked.
There is no facility available to make a settlement with a credit card. I had to go to Teldeniya town to get money from an ATM to settle my bill. Also, after settling the bill, the manager, before we left, informed us that the items (two bottles of drink and a packet of peanuts) in the mini fridge we had used were not included in the bill; therefore, we had to pay for them. We were quoted another Rs.500. I assumed they were complimentary but I was told it was not.
Makes you feel like the king and queen of the castle! Most beautiful setting we have been in sri lanka. Very quiet but for birdsounds. The view of the lake is so peaceful. Very luxurious rooms for very good price. The food is tasty, fresh and beautifully presented. Staff is very friendly. Would have liked to stay here longer.
Pros: The property is located in a beautiful, serene setting. It is a good place to relax and enjoy some solitude. The caretaker was extremely helpful and accommodating throughout our stay.
Cons: We booked two rooms that were advertised as having lake views, but neither room had a clear view of the lake. As shown in the attached photos, the balconies were surrounded by large trees. The outdoor area had great views, but there were no comfortable chairs from which to enjoy them. The steel chairs provided were extremely uncomfortable. Some areas of the property require maintenance. For example, the balcony lights and the lights in one of the bathrooms did not work. The sofa in the living room was also old and appeared dirty. Overall, our experience did not meet our expectations due to the misleading advertising and the lack of amenities, such as comfortable seating areas, from which to enjoy the property and its surroundings.
Pros: The property is located in a beautiful, serene setting. It is a good place to relax and enjoy some solitude. The caretaker was extremely helpful and accommodating throughout our stay.
Cons: We booked two rooms that were advertised as having lake views, but neither room had a clear view of the lake. As shown in the attached photos, the balconies were surrounded by large trees. The outdoor area had great views, but there were no comfortable chairs from which to enjoy them. The steel chairs provided were extremely uncomfortable. Some areas of the property require maintenance. For example, the balcony lights and the lights in one of the bathrooms did not work. The sofa in the living room was also old and appeared dirty. Overall, our experience did not meet our expectations due to the misleading advertising and the lack of amenities, such as comfortable seating areas, from which to enjoy the property and its surroundings.
This place its not clean and very dirty
I had a truly unforgettable stay at this property. The location is stunning, situated right in front of a tranquil lake and surrounded by inspiring nature that makes you feel instantly relaxed. The architecture of the hotel is a work of art—unique and beautiful at every turn. What truly brought this stay to life was the incredible staff. My bad i forgot this incredible staffs name who took care of us. He is the Best. They didn't just provide service; they provided genuine connection. Whether it was a warm greeting by name each morning or their intuitive ability to anticipate what I needed before I even asked, their presence made the property feel 'living' rather than just a building.They shared local stories, offered thoughtful recommendations, and checked in with a sincerity that is rare to find. It’s that human touch—that feeling of being seen and cared for—that transformed a great vacation into a deeply personal and memorable experience. They are the heartbeat of this hotel. If you are looking for peace and a connection with nature, this is the perfect place. I can't wait to return!"
We took the suite on an upgrade offer and it was stunning. The views of the lake were superb. The room was as spacious and tastefully decorated with a great bathroom. The location was very quiet about 30 mins from central Kandy and 2 hour from Knuckles which was ideal for us. The food was excellent with a generous breakfast and good dinner options. Finally the staff were amazing, genuinely kind, attentive and helpful.
The light switches were a bit puzzling but we got the hang of them after one night.
Außergewöhnlich schöne Lage und sehr zuvorkommende Gastgeber, die sich unglaublich bemühen, einen schönen Aufenthalt zu bereiten. Im See kann man wunderbar baden. Auf jeden Fall sehr empfehlenswert zum Entspannen auf der Reise. Wir haben von hier aus schöne Ausflüge in die Knuckle Mountains und zum Rangala Natural Pool gemacht.
Everything was fantastic
Nothing
A beautiful building in lovely surroundings with the lake on 3 sides. Great bedroom, fantastic shower, and a balcony in the trees with birds and chipmunks in the branches. Staff couldn’t be more helpful. Breakfast was super. The reception rooms were lovely with views of the lake.
This is advisory and not that we didn’t like it, but it is located down a single track lane, with sharp turns and slopes. Some drivers wouldn’t come down it so needed the manager to organise a TukTuk.
Lovely staff. Amazing views. Ridiculous price. Great breakfast. Right in the heart of nature.
The road leading up is narrow. So be prepared. But almost all jungle properties are similar. It’s why the Views are so spectacular.
La struttura è davvero meravigliosa. Sebbene la strada per raggiungerla sia un po’ complicata in realtà il disagio viene ripagato dalla bellezza del luogo. Le camere sono spaziose e con vetrate bellissime verso l’esterno. La sala comune è unica nel suo genere poiché la casa è incastonato dentro una roccia. Il cibo è delizioso e i gestori lo sono altrettanto. Gentilissimi, molto disponibili e davvero affabili.
The property was very good, nicely maintained and had a rustic charm. Surrounded by lake and greenery. Food was delicious and the staff were wonderful. One the best place in Kandy!
Liked everything
It's not a conventional hotel or resort. We saw at least 20 species of birds including Srilankan Grey Hornbill (they wake you up by knocking on your window). We enjoyed the lake, reflections of mountains on water and the stuff is wonderful.
It's a little understaffed.
Mooie plek met een prachtig uitzicht. Vriendelijk personeel, lekker ontbijt en goede cappuccino.
Houd er rekening mee dat het écht in de middle of nowhere is, en dat je er alleen met een tuk-tuk kunt komen.
Peaceful location, very friendly and helpful staff, they did everything to satisfy our stay !
Lacking maintenance and cleanliness
The location is outside of town but it worth it, next to the lake secluded place
The staff was amazing, they make sure that you are well taken care , prepared specially vegetarian breakfast fast with large spread. Night was wonderful with bonfire and some fire crackers . Best value for money
The Lake view
Geweldige locatie. De mooiste tijdens ons verblijf in Sri Lanka. Mooi uitzicht, fijn hotel, Personeel uitstekend en iedere avond maakte ze een kampvuur voor ons. Avondeten brachten ze naar ons terras, we logeerde in de suite met uitzicht op het meer. Je zag continu diertjes/vogels waar je ook keek. Een belevenis! Onze chauffeer kon er niet komen met zijn auto maar ze belde tuktuk voor ons of brachten ons zelf naar de hoofdweg.
The location was great! Awesome view, place was clean. And Vimale the care taker was extremely nice and friendly
My wife and i stayed here for one night for our honeymoon because the location looked beautiful and the reviews seemed promising. We originally booked a Deluxe Double Room but decided to upgrade to the Suite. We also, asked if something special can be done since it was our honeymoon, even something small like some fruits or even a slice of cake. But, the manager explained it was too late of a request even though we checked in around 6pm. That's also somewhat understandable. Before check-in, the manager informed us that no dinner could be ordered since we were the only guests and the cook had been sent home. This was also understandable, and we simply brought some dinner from a nearby restaurant before check in. However, issues began when the manager offered us a 15% discount for the Suite. The confirmed total price through Booking.com was USD 117 “out the door.” for the suite. Naturally, we expected the 15% discount to be applied to that amount. Instead, at checkout the manager claimed the room was USD 130 and applied the discount to that higher price, leaving us with a final bill of USD 110 instead of 100 USD. This is not about the $10 difference we have tipped people more than that for good service—it is about the misleading approach. Guests should be able to trust that pricing is transparent. The manager should also be more familiar with how Booking.com pricing works, rather than dismissing it with “we don’t know anything about Booking.com charges.” This creates unnecessary confusion. Breakfast was another disappointment. Even though it was tasty. The manager specifically told us it would be ready by 8:30 a.m., yet he had not even informed the cook. We had to go and ask the cook ourselves when breakfast could be prepared, and it was finally served around 10:00 a.m. This is not acceptable, especially when guests are relying on timely service and our check out time was 11am.
Wow!! Location, views, quality to the bed, bathrooms and hosting. So amazing with a campfire in the evening.
Secluded, right next to the lake and as Rakinda very kindly showed me, you can walk directly from the hotel down into the freshwater lake for a very pleasant swim. Beautiful surroundings, calm water.
Not much to dislike if you want peace.
Super nice place for relaxing stay. Staff its very very friendly and the food was nice.
Breakfast was especially prepared for us. Lovely scrambled egg, sausage, and toast.
It would have been nice to have a glass of wine with our dinner.
We had a lovely stay here! Very peaceful and quiet. Breakfest and dinner was delicious and very well prepared. The place itself is very well maintained. I can highly recommend staying here :))
Everything was amazing. We stayed in the suite, it was so beautiful, huge room and terrace with amazing views! The pictures don’t do justice to this place, it is way more beautiful. Our kids stayed in a normal room, it was small but comfortable and clean. The staff is simply wonderful, always ready do help and always kind and happy. The food was really, really good.
Nothing, we just loved our stay!
Amazing location, so peaceful and beautiful. Kind and attentive staff
That I couldn't stay longer
Location was excellent with panoramic views
The room and the bathroom were not properly cleaned.The cupboard was stacked with dusty bedcovers and there were mattresses stacked under the bed.We were wondering whether it was because we were local travellers since the place had such good ratings from foreign travellers.
Service is good. Located on the edge of Victoria reservoir.
Nothing. But access road from the main road is a little narrow.
Nice location overlooking the Victoria reservoir. The sun rise over the mountain is beautiful.
What a treat, beautiful location on the shores of the Victoria Dam. Peaceful, serene and a great escape from the bustle of larger towns, like Kandy. Super comfortable bed, sitting area and external balcony. Excellent wifi. Great bathroom with plenty of hot water and very good pressure. A highlight of our stay was the exceptional service provided by Wimaladharma. His attention to our wishes, and his eagerness to help with any advice was greatly appreciated. In particular, his settings for breakfast and dinner were amazing, thoughtful and very special. Nothing was too much trouble for him during our stay and we felt very spoilt. A walk to the local town is highly recommended, we were the only tourists around and everyone we met was very friendly and helpful.
Perhaps some minor updating to the property would be timely.
everything is good
nothing
I recently had a wonderful experience at this place. The ambiance is captivating, creating a beautiful and attractive environment. The food was not only good but also left a lasting impression. Overall, a great place for those seeking good food in a charming setting.
THere is room for improvement in maintaining cleaner bathrooms.
The location was amazing but the host and his son were the most hospitable people on planet earth! So nice and helpful!
good breakfast. the room was pretty clean too. excellent location overlooking the Victoria reservoir. I would recommend to come here when the water is all filled up in the reservoir. kind and helpful staff.
getting here might be a bit difficult as the road is quite bumpy and not properly maintained. the road can be bit narrow too. That was the only thing that should be improved.
Beautiful environment. Lots of birds are there.
The green Castle has one of the most beautiful views in the world and by far the best we saw in Sri Lanka. It is small family run business to a very high standards. Unfortunately we only had one night at the hotel. We were treated to the most amazing dinner which were superb. The food kept coming and to be honest we didn't do it justice. The room was amazing and beautiful decorated out. Breakfast was again equally delicious as dinner with more than enough food to feed and army. Greetings to the hotel was and experience - our guide was unsure our vehicle would manage the terrain so he contacted the hotel and Randika met us to ensure we were okay. I strongly recommended if you visit Sri Lanka and in the kandy area make a point of staying at this hotel - You won't be disappointed
De lobby was kil en sfeerloos. Overal felwitte spaarlampen. Slechte acoustiek zoals in een grot. De suite was groot en met gigantische terrassen met zicht al om. Het bed was van goede kwaliteit. De afwerking van de suite liet te wensen over. Er waren overweldigend veel knoppen voor de verlichting (wederom witte spaarlampen). De afwerking kon beter. Geen kitranden, losse wandcontactdozen, losse deurslot. Het bad werd niet warm genoeg. We hebben bijgevuld met de waterkoker. Het diner was een fiasco. Geen gezellige sfeer en doodstil in het huis. Het eten was niet lekker. We konden er wel om lachen maar het was niet zoals we onze romantische Valentijnsdag hadden voorgesteld.
Feedback themes are sourced from guest reviews provided by our data provider.
What guests love
Areas to consider
Cleanliness
8.21/10The place was clean, as mentioned in the review.
Service
8.68/10The caretaker was extremely nice and friendly, though some service issues were noted.
Location
9.22/10The location was great with a beautiful view, described as the best during the stay.
Room Quality
8.67/10Room quality was good; suite upgrade was appreciated.
Amenities
8.7/10Standard quality for this hotel tier.
Value for Money
8.16/10Concerns about pricing transparency negatively affected perception.
Food and Beverage
7.71/10Breakfast was tasty but service was not timely.
Overall Experience
8.68/10Despite some issues, overall experience was pleasant with memorable elements.