R&R Inn & Suites

to room and ease to the room convenient

The breakfast shown on picture when I was booking and what I was told when I checked in at reception is totally different from I got the next morning There was a bad smell in room, the bedsheets had a strong smell too, I don’t know if it was a soap used or what

To have a clean room

Very clean and the free breakfast

Nothing.

Continental breakfast was the normal offerings, save no meat except sausage & egg frozen wraps, which heated just fine in the microwave. Coffee was good, with creamers or real milk in fridge. Setting very homey, with tablecloths and fresh flower vases. Place was clean and tidy.

The key did not work on back entrance (clerk found it locked) though green light showed. Then did not work on room door at all. Clerk cheerfully programmed new one, which worked. Physically challenged might skip this place, or require first floor, as has steps, no elevator to second floor.

Just our Key stopped working 2 times.

Location was good for what we needed it for

Close to everything, good wifi

A little bit dated

Charmant Motel, un peu désué mais avec un lit très confortable et au calme. Le personnel est vraiment très gentil. Petit déjeuner satisfaisant.

Le seul point négatif c’est tout le plastique utilisé pour le petit déjeuner, de la tasse aux assiettes, tout était jetable. C’est le seul point à améliorer

The room was very clean and spacious. Beds were comfortable.

The finishes are dated and the room Could use some updating. The pillows also could be better quality.

Very clean, nice and close to BVJ shuttles (what we were in town for). There are many stores and food options within walking distance.

It was a good location

The rooms are very clean, friendly staff

I didn't like that my credit card that was used to reserve our rooms was charged two days before our reservation date through bookings.com. we have always paid for our reservation when we checked in. I thought that was only on hold and changed if you didn't show up for your reservation.

My room was outdated, but very clean, spacious and affordable! Location wasn't an issue for me, but there were shopping areas and restaurants within walking distance. Breakfast was served in a very clean and homey environment. Loved the kitchen setup. Everything was easy to locate, most items individually wrapped, and all were delicious.

For being on a main drag, the hotel is actually a bit of a maze to get to. Definitely not their fault, just a little frustrating. Parking in the back and having to use the back door to get in when staying on the 2nd floor is a bit scary when travelling alone.

It would have been nice to have jot breakfast

I used this hotel for a 1-night stay during the MS Bike Ride. The carpets and furniture are a bit dated, but these were probably the COMFIEST beds I've ever slept on. The staff were so nice and check-in/out was very quick. Location is great since you're right close to the Walmart, Tims, Shoppers, etc., and right beside the RCMP station so I felt nice and safe as a single woman. I will definitely be booking again for next years tour :)

It was clean.

That night clerk was snippy and ignorant. Not a nice girl. No laundry bags to put dirty laundry into, tv was so small and room needs updated( the light switches and power sockets all need to be replaced).

Quiet

Could use an update but that would probably cause the price to increase.

This motel is basic but clean and good value. We were given rm 102 and there was lots of room, table, chairs, couch, coffee, fridge etc. The bathroom was large with bars for getting in and out of the tub. We had 1 queen bed that was comfortable.

Not impressed with the breakfast, no hot items. Cold cereal and baked products. Would like to see more protien. Basic yogurt, it did have fruit cups apples and bananas.

I enjoyed how quiet it was, very easy to fall asleep.

Everything was perfect morning and night staff was just wonderful.

The lady at the front desk was amazing and was really helpful when it was impossible to get a hold of the booking .com people inwhich I was never able too. She was pleasant, jund and very helpful at check in.

The sheets smelled so strong of bleach that it made my eyes burn and I could not sleep because of intense smell. I had to put the bath towels on my pillow and over my blanket to dampen the smell. I oukd not sleep all night because of this. When I complained to the guy in the morning he did offer to have house keeper change sheets but that was the end of it. I told him that that might mean another set that was the same for my next night stay. I left window open all day while I was gone and the smell was tolerable but still not pleasant.

I have a dietary restriction (gluten) so I used the toaster with my own bread, ate a piece of fruit. The grapes were good. Kasan was friendly and helpful, the cleaning staff are friendly.

The reason for a stay is you are not in your home but require a place to have a good sleep, do your toiletries and then carry on with your activities. The good sleep component was not available. The person staying above my room was up all night with their TV on loud. After complaining, the next night was marginally better but basically I had to buy some ear plugs to stop the noise. A large party of hunters moved in right beside me and had a party outside their room (and my room - they had to move their lawn chairs so I could get in). They were drunk, loud and felt privileged enough to not care a bit what other lodgers felt. I complained at 9:30 and the person at the front desk said they were going to let it go until 10:00. They were going to be there the next night so I moved to a different hotel. My brother came to check in the next day and mentioned he knew about the noise complaint. The front staff made it seem as though I was mistaken in my thoughts and reasons for leaving. Well, you try being a woman travelling alone with 10 drunk men right outside your room yelling and using the f--- bomb for every second word with no idea when the noise and drinking would stop, uncomfortable to come out of your room to walk your dog or get the groceries out of the car that had to be refrigerated. He moved to another hotel as well.

The TV didn’t work well. We would have liked to watch tv but the static of tv made it difficult. Not a deal breaker. The lady who greeted us went above and beyond upon our arrival and had the foresight to be proactive to ensure we were not moved upstairs which I appreciated. We were in Unit 117 and the toilet was VERY low. My mobility and having no safety bars made getting on/off the toilet challenging. Replacing the toilet would be too expensive but adding a safety bar would have been very helpful.

Low toilet.

The reason I stayed at your hotel was I had a Dr appointment directly across the street . So your hotel was in the perfect location at a very reasonable price .

The only thing I was thinking could have been better was the breakfast . But for the price of the room, it was perfect . So really everything was perfect

Nothing

Dirty,tvs don’t work

Location is good.

TV way too small.

The rooms furnace was loud and noisy. Bed was hard. Did not get a good sleep.

Was clean and breakfast was good and great value

Nothing

lots of choice parking in front of my door Friendly staff older, but very clean plug ins for charging my electronics, there was lots available

The room had a coffee maker, but did not offer tea or coffee bags. I would have liked that. I also would have liked a hair conditioner added to my free offered toilet articles

Location, comfy beds, good spread of a breakfast bar

Very loud shower and hair dryer

The front desk clerk was very friendly and helpful, the room was very clean and the beds were comfortable.

The pillows were not good, they were so small and not comfortable. The heating was also very uneven in the room. The rooms could also use an update.

Price was right for thos type of property

Pictures did represent the rooms they are now.

breakfast choices comfy bed

Close to everything in town.

Nothing. It was perfect

The lady at the front desk was very pleasant & accommodating. It was clean, quiet & the bed was ok. The hotel itself is very dated. The heat register was sporadically noisy. I ended up having to turn it off so I could sleep. Fortunately, it wasn't that cold out & there were adequate blankets on the bed. The breakfast was very, very basic but I usually only eat yogurt & a fruit so I had enough.....not so for someone looking for a more hearty breakfast.

The lady that checked me in was lovely. Once I turned the heat register off, it was quiet. I'm not being a "negative nelly", just honest.

Outside entrance to the room and a door to the hallway into their room. And personal parking right in front of the room.

Great breakfast to wake up to in the morning. Room was very spacious. I was glad to sit down in the room for a good supper meal.

Television I could not figure out the remote control. It was difficult. However I was only there to enjoy a community hockey game.

Location was great

Older building, sound really carried

Bathroom was very clean. Much appreciated.

Breakfast was lackluster. There were rooms that had obviously been smoked in. Bedding was stained.

Staff were great

Small tv Old towels from previous guests were still hanging behind bathroom door Bathroom is small

Location and staff was wonderful

Stains on the bedsheets on one bed so we were glad to have a second bed we could use. A lot of clanging and banging throughout the night that seemed to be coming from the sink plumbing.

We would stay here again

The rooms are dated but very clean so that’s what matters. Staff are friendly and helpful. My only complaint is the bed was very uncomfortable, there was a mattress that had wires sticking out the side and it was topped with a memory foam topper to help but unfortunately it did not help enough. Overall it’s good value for the price but I don’t know that I would stay here again until the mattresses get replaced

My wife and I spent two nights at the R&R Inn and Suites, Lacombe, over the course of our grandchildrens' volleyball tournament. Since we wouldn't be spending much time in the room (the kids' games began early and finished late on both days) we focused more on the price for our double overnight stay in Camrose (lovely city, by the way), than any other factor. So it was that when we logged onto our Expedia account to find the least-expensive lodging, we discovered the R&R facility near the top of the 'cheap' list. The reviews were higher, averaging 8.5/10 than the other low price places, so we hit 'Enter', and booked. We were pleasantly surprised by the room, which was a simple, standard two queen bed unit. The room hadn't been refurbished in a while, but everything was clean, neat, and tidy. Particularly, the sink area, which was outside the bathroom proper, which featured a full-size tub and toilet, was spotless--a must for my wife. Aside from the positive condition of the room, the hotel's front desk staff were extremely friendly and helpful. It's often the case that when booking a room and prepaying online, the establishment's staff isn't as forthcoming with a smile or pleasant demeanour as when you're presenting your credit card at book-in time. But not in this case. Check-in was a breeze, and super-quick. The lady at the front desk checked our Expedia reservation and simply said, "You're all ready to go, here's your two key cards!" 5/5 stars for R&R!

There was a strong perfume smell in the room (I suspect from the cleaning products). It was too strong for us - we slept with the window open, which was possible because it wasn't cold outside. However, even with the window open, the smell was much stronger than we would have wanted. We drive a hybrid plug in. It would have been nice to have a changing facility at the Inn, or at least suggestions as to where we could have charged. Fortunately, the staff person who checked us in was able to give us access to an unused parking stall with access to a plug in - which was very much appreciated.

I really liked the room and the continental breakfast. Very quiet place.

Clean and comfortable. Building and room in great shape. Staff were friendly and helpful.

Clean areas. Excellent staff

It was perfect for us with our two little dogs. Easy to bring them outside to areas for them to walk around and sniff. The breakfast was good and was avail till 10 am. Which made it so nice not to have to rush. The staff was great and everything was so nice and clean

We only didn’t like that pillows were both quite large. So we both had difficulty sleeping comfortably

Geeat place. Clean. Friendly.

?

Alles oké

The room was clean and we didn’t find any sign of bugs. The employees were pleasant. The beds weren’t great and had 4” foamies on top to compensate, and the sheets didn’t stay on the bed corners.

Clean, convenient and easy and quick check in!

Spacious room with all the amenities. Comfy beds. Good breakfast.

What I didn’t like was other reviews which gave me a false idea of the quality of this hotel.

Convenient to all amenities

Hard to figure out how to drive in there the first time

Friendly staff!

Some people may say "dated", I say R&R Inn and Suites has a charming atmosphere that feels comfortable and welcoming. It's a feeling of a time gone by in the great heyday of motels. They are located in a fantastic area with easy access to all the offerings of Camrose. I enjoyed the freedom of both a private outdoor entrance and hallway access to the suite. Parking is provided right outside your door and reserved for each room, with parking out back for larger vehicles/ towing vehicles. The wi-fi was simple to access and was quick and high quality :) The staff are accommodating and friendly, and contributed greatly to the feeling of safety and security here. Not for the traveler expecting Hilton quality (why are you in Camrose with those expectations?) R&R Inn and Suites is the perfect place to rest and recuperate in Camrose. If I'm in the area again in the future, R&R will be my first choice!

Very Basic continental BK

Req egg option

Clean and comfortable.

No hand cream - not a big deal but I did not bring mine.

Great little place! Good value for your money. Staff were absolutely amazing!

Close to lots of restaurants and stores.

Great location, it’s easy to walk to all kinds of shops. Great value and I always love included breakfasts.

If you're looking for a 5 star hotel this isn't the place but the room was clean and the bed was comfortable. Bathroom was a little small but otherwise clean. Lots of restaurant choices close by. Would definitely stay here again.

there is no elevator, so stairs were hard to do. the shower head was small water did not come out good.

The location was good, easy to find. Staff was very helpful and we were able to extend our stay 1 day. Breakfast was great.

Lighting in the room could have been better. The TV remote was hard to operate.

The price we paid was great. The beds were terribly uncomfortable and overall needs to be updated. It wasnt falling apart, just old color schemes and carpeting.

Clean, secure, and good price.

The room we checked into had no smoke detector, as it has been removed. We were relocated to another room, which was a definite upgrade. No help was offered to move.