Hotel Indigo Phuket Patong by IHG vs Similar Hotels

Rooms were described as spacious, comfortable, and well-equipped.

Rooms are described as spacious, clean, and modern.

Spacious and comfortable rooms, although some mentioned it was a little outdated.

Negative feedback regarding room size and comfort, with complaints about hard beds and noise.

Most guests noted that the hotel was very clean and well-maintained.

Some reviews indicated cleanliness issues, including minor complaints about room and bathroom cleanliness.

Disappointment expressed about cleanliness, especially in washrooms.

Many reviews indicate concerns about cleanliness, especially with the housekeeping not properly maintaining the rooms.

Many reviews highlighted the excellent location of the hotel, close to main attractions.

The hotel is noted for its excellent location near tourist attractions and the beach.

Hotel is in a prime location, close to food and entertainment options.

Strong positive sentiment regarding the central and convenient location close to attractions and restaurants.

Guests repeatedly praised the staff for their friendliness and helpfulness.

Staff are mentioned as polite and attentive, contributing to a positive experience.

Staff were friendly and helpful, but there were incidents of rudeness by pool staff.

General sentiment indicates friendly staff, though issues with communication regarding deposits and delays were mentioned.

Food quality received positive mentions, especially the breakfast.

Breakfast variety received mixed feedback; some items were not well presented.

Breakfast options were considered very basic, with a predominant use of Indian food.

Significant concerns raised regarding food quality and dining experience at the restaurant, particularly food safety issues.

Guests enjoyed amenities like the infinity pool and breakfast offerings.

Facilities like the fitness center and swimming pool were highlighted as clean and relaxing.

Facilities were good, but a limited range of breakfast options.

Amenities received mixed reviews, with comments about the gym and breakfast service needing improvement.

Reviewers felt that the quality and services justified the price.

The overall quality justifies the cost considering the location and amenities.

Standard quality for this hotel tier.

Some reviews suggest that the experience does not justify the price, especially compared to other hotels.