Martiestreet Park
Martiestreet Park, Emalahleni Ward 34, eMalahleni, 1044, South Africa- Park
Compare nearby stays with similar location, guest experience, amenities, and class.
Luxurious Amenities
Experience the ultimate comfort at The RidgePoint Hotel with a range of top-notch amenities including an outdoor swimming pool, garden, terrace, and a delightful restaurant.
Entertainment and Convenience
Enjoy the convenience of a 24-hour front desk and the added excitement of a casino on the property. Stay connected with complimentary WiFi and take advantage of free private parking during your stay.
Comfortable Accommodations
Relax in well-appointed rooms equipped with modern essentials like a desk, flat-screen TV, and air conditioning. With plush bed linen, towels, and a wardrobe, every detail is designed for your comfort.
Experience luxury, entertainment, and comfort at The RidgePoint Hotel. Book your stay now for an unforgettable experience.
Check-in from
02:00 PM
Check-out by
12:00 PM
Parking
FREE
Children
Allowed
Pets
Not allowed
2 Twin Beds
22 sq feet
Internet - Free WiFi 25+ Mbps
Entertainment - 43-inch LED TV with cable channels
Food & Drink - Coffee/tea maker, electric kettle, and free bottled water
Sleep - Bed sheets
Bathroom - Private bathroom, shower, a hair dryer, and towels
Practical - Laptop workspace, double sofa bed, and wardrobe or closet
Comfort - Fresh towels (on request), air conditioning, and daily housekeeping
Accessibility - Lever door handles
Need to Know - No cribs (infant beds) available, toothbrush and toothpaste not available
Non-Smoking
Sleeps
Up to 2 guests
2 adults · 1 children
Beds
2 Twin bed (90-99 cm wide)
Room details
2 m2
In-room amenities
Sleeps
Up to 2 guests
2 adults · 1 children
Beds
2 Twin bed (90-130 cm wide)
Room details
18 sqm
Pool View
In-room amenities
Sleeps
Up to 2 guests
2 adults · 1 children
Beds
Double bed (131-150 cm wide)
Room details
18 sqm
Pool View
In-room amenities
Sleeps
Up to 2 guests
2 adults · 1 children
Beds
2 Twin bed (90-130 cm wide)
Room details
18 sqm
Pool View
In-room amenities
Sleeps
Up to 2 guests
2 adults · 1 children
Beds
Double bed (131-150 cm wide)
Room details
18 sqm
In-room amenities
Sleeps
Up to 2 guests
2 adults · 1 children
Beds
Double bed (131-150 cm wide)
Room details
18 sqm
Pool View
In-room amenities
Get answers about amenities, policies, and more — e.g. “Are pets allowed?” or “Is parking available?”
Provider-sourced guest reviews.
Cleanliness and rooms are spacious
They must remove the carpets
It was good
The eggs in the breakfast
Breakfast offering
Shower was not working
Satisfied
Nothing
Breakfast was good; however, shortly afterwards, the whole family began experiencing upset stomachs and diarrhoea\. I contacted the establishment to report the matter, and they promised to get back to me\. Unfortunately, I have still not received any feedback\. I find this lack of follow\-up concerning, as it does not reflect a professional standard of customer service\.
Displaying professionalism and taking customers seriously
Great staff, room, location and facilities.
Leaving.
We had a really enjoyable stay at this hotel. One of the things I appreciated most was having connecting rooms, which was perfect as I was travelling with my three children. It made our stay much more comfortable and convenient as a family. Breakfast was very good, and I especially enjoyed the freshly made omelettes — definitely a highlight! The staff were friendly, welcoming and helpful throughout our stay. Overall, we had a lovely experience and would happily stay here again.
The rooms are quite small, which is worth bearing in mind, particularly when travelling as a family. However, having connecting rooms made this much easier for us.
The hotel is very close to a shopping mall and it's very convenient.
Provision of more drinking water. I struggled to charge my phone and had to buy an adapter as I had square plug.
Didn't have breakfast there
N/a
Location
Delays on service for basic things like water and could not even have a hot beverage in the lounge after a set time
Friendly staff
No concerns
Lovely place.. enjoyed every bit of it…
Whats there not to like
Parking security left a lot to be desired....went to the car twice at night and no one was bothered to confront me.
No breakfast
Enjoy our stay
Its comfortable n clean
The fact that we have to use WhatsApp to get room service And they take their time to reply to that WhatsApp
I did not have breakfast.
Private Cosy and Comfortable
Wrong images on Google
There was a security guard in the parking lot, who helped us feel safe leaving our car there, but see the below complaints.
The room was filthy, with someone's pubic hair all over the bathroom floor. We asked that it be cleaned or a different room provided, and the front desk person said it would be taken care of, but it was never done. We booked a hotel just to crash overnight during a long road trip and chose this one based on reviews rather than cost (it was more expensive than several nearby options). Boy, were we shocked! We will never stay there again.
The view on the pool
The treatment from the stuff
Staff very friendly
Hard to communicate with reception once your in the room
We enjoyed our stay and the place is beautiful and very clean.even the staff they are very friendly and welcoming.
The space is too small especially the shower.and the furniture is old with a lot of cracks please improve. Especially the brown table on the far right.and lastly the rooms must have telephones.
Location could not be better, next to the mall and hence you can walk back and forth to th food courts and movies. Hotel is neat and comfortable.
Nothing, good value for money.
Neatness and good food
Shortage of towels and bathing utensils, soaps, gels etc
It’s close to a Mall,it’s convenient for transportation
Nothing
The air conditioner was not warm. No electric blankets
I got sick and the staff was amazing. They even made something special for me to eat 1 fried egg, since I couldn't keep food down.
I only wish they refunded me for a breakfast I paid separately for, but couldn't eat. It was quite expensive though. My husband did try the muffins but they were rock hard and we did show the Hotel manager. Our shower in room 103 were leaking terribly. It became a pool. We did notify the staff.
Accessibility
Dust on tables and kettle
Location
None
Good location
Flooding shower, that was gross
Everything- it’s a heaven on earth
Nothing
Nothing much
No room service rooms need update especially the mattress terrible noise till late at night
Close proximity to night life attractions
Nothing
The service was good. And there is a sweet lady called Allexies she assisted me to get transportation to downtown. Her service was very good and she was concerned for my safety. I enjoyed my stay including the breakfast
Nothing
Friendly staff that is easy to relate with and ever willing to assist.
Nothing
The employees extremely friend and helpful.
Safe in room 128 could not lock. Staff moved us an another room, good job. Room window hinges need oil maintenance, struggle to ooen and close window.
It's a beautiful place 😍
The fact that there are no telephones in the room I was at🤦♀️
Good
Good
Breakfast was nice and location is convenient and easily accessible
Everything is up to standard
Good customer service and the environment is clean
None
Super clean
Good Customer service
N/A
The location is very good the mall is within walking distance
Nothing
Reception and conversations
Nothing
None
None
Na
Na
Kitchen facilites
Swimming pool may be longer or clean
Property close to the mall
Facilities a bit old
Clean, friendly staff, incredible breakfast
The staff was very friendly...and breakfast was nyc I accidentally forgot my laptop inside the safe and the lady by the name Alexis assisted with courier via postnet.
Nothing
Next to the mall just walkable distance
The bed was so comfortable
Clean and Neat
No Client Confidentiality
Clean friendly staff
None
Rooms were nice and clean and it was quiet, the location is great with walking distance from shops and restaurants.
Unfortunately the breakfast served was not warm enough.
The comfort of the bed
Neighbour knocking at my door instead of calling the reception for help
Evertthing
When i arrived the receptionist was nice even wish me happy birthday and was going to mall when i arrived I found peace of cake with message
I wanted the standard room without smoking cuz I have breathing difficulties but around 11pm was someone smoking near my room since from 11pm till 04pm I ddnt sleep due to smoking
We arrived at 14:00 for check-in, and was told none of the rooms were ready. The receptionist was very unfriendly. After advising her that the check-in time is 14:00 as per the communication, we got a room after a few minutes. There was no hot water the next morning, and nothing was communicated. We had to phone and they just said maintenance are aware of it. After a few hours, we eventually checked out because of scheduled meetings without having been able to shower. The carpets were also very dirty. If we had just received proper customer service and communication from the staff, we would have left without feeling we completely overpaid for a very poor experience.
The breakfast and the receptionist
In the middle of the night someone was trying to get inside my room that was room 207, I even tell the receptionist and she said maybe the person list his room
Location was good easy access to the freeway and the mall. Attended to every request - Single beds to double and providing us with a small fridge. Staff cordial and place clean. Bar and swimming pool availability. Although close to busy road noise was well blocked out.
We couldn't get hot water after 10am but only 8am last day we got good shower water. We would have preferred a bath as well. Keys kept malfunctioning and got reset at reception. Would have preferred smart TV with Youtube & Netflix as well...
Great place
We would like to book again
N4 View and Swimming Pool View At Night
Channels on TV must Include Supersport
Did not have
Feedback themes are sourced from guest reviews provided by our data provider.
What guests love
Areas to consider
Cleanliness
7.6/10Several reviews reported cleanliness positively, but some indicated issues like dirty coffee cups and strong odors.
Service
8.56/10Numerous guests praised the staff's friendliness and helpfulness.
Location
8.6/10Guests frequently mentioned the convenience of location, especially for the nearby mall.
Room Quality
7.56/10Some issues with the furniture and TV quality were noted, but overall a pleasant room setup.
Amenities
7.09/10Lack of bar fridges and some outdated tech affected guest satisfaction.
Value for Money
7.85/10Overall perception of value was good, but breakfast complaints impacted views.
Food and Beverage
7.1/10Breakfast received multiple complaints, negatively impacting the overall experience.
Overall Experience
8.06/10Despite some issues, many guests had an enjoyable stay overall.