10/10
Reviewed Aug 27, 2025Excelente hotel
English
Hotels in Zhangjiajie9.4Exceptional(5 reviews) 
52% match
51% match
50% match
Zhangjiajie Country Garden Phoenix Suites Hotel
by Independent
Similar hotels nearby
Compare nearby stays with similar location, guest experience, amenities, and class.
52% matchSerenity Valley - Zhangjiajie National Forest Park
Zhangjiajie, CN
4-star9.5/10 guest score86 reviews
4.0 km (2.5 mi) away
Guest ExperienceHotel Class
51% matchZhangjiajie National Park Nvue Resorts
Zhangjiajie, CN
4-star9/10 guest score19 reviews
6.0 km (3.7 mi) away
Guest ExperienceHotel Class
50% matchForest Glass inn
Zhangjiajie, CN
4-star9.8/10 guest score182 reviews
4.9 km (3.0 mi) away
Guest ExperienceHotel Class
About this hotel
Luxurious Accommodations
Make yourself at home in one of the 1041 air-conditioned guestrooms featuring jetted bathtubs and rainfall showerheads, with complimentary wireless internet access and cable programming for your entertainment.
Unparalleled Amenities
From an outdoor pool, indoor pool, and 24-hour fitness center to a 24-hour business center, concierge services, and complimentary WiFi, we offer a wide range of amenities to ensure a comfortable stay.
Ideal Location
Conveniently located near notable landmarks such as Puguang Temple and Zhangjiajie National Forest Park, our upscale hotel in Zhangjiajie provides easy access to explore the beauty of the region.
Indulge in luxury and convenience at Country Garden Phoenix Suiet Hotel.
Important Information
- The seasonal pool will be open from July to August.
- Pool access available from 3:00 PM to 9:30 PM.
- Contactless check-out is available.
Stay Details
Check-in from
02:00 PM
Check-out by
12:00 PM
Children
Not allowed
Pets
Not allowed
Amenities
Elevator
ATM/banking
Breakfast available (surcharge)
Safe-deposit box at front desk
Porter/bellhop
Smoke-free property
Billiards or pool table
Tours/ticket assistance
24-hour business center
Conference center
Free self parking
24-hour fitness facilities
Well-lit path to entrance
Free WiFi
24-hour front desk
Luggage storage
Concierge service
Room Types
Executive Suite, 2 Bedrooms
Up to 4 guests80 m2King bed (151-180 cm wide), Double bed (131-150 cm wide)
1 King Bed and 1 Double Bed
861-sq-foot room with hill views
Layout - 2 bedrooms
Internet - Free WiFi
Entertainment - Cable channels
Food & Drink - Coffee/tea maker, electric kettle, room service (limited hours), and free bottled water
Sleep - Premium bedding, blackout drapes/curtains, turndown service, and bed sheets
Bathroom - Private bathroom, bathrobes, and a separate bathtub and shower with a rainfall showerhead
Practical - Safe, laptop workspace, and phone
Comfort - Fresh towels (on request), air conditioning, and daily housekeeping
Accessibility - Area rugs in room
Non-Smoking
Sleeps
Up to 4 guests
4 adults
Beds
King bed (151-180 cm wide), Double bed (131-150 cm wide)
Room details
80 m2
Hill View
In-room amenities
Coffee/tea makerSafety deposit boxTVTelephoneAir conditioningHair dryerBathrobeDeskPrivate bathroomSlippersElectric kettleWardrobe or closetToilet paperBottle of waterShampooRoom service (limited hours)
Executive Suite, 1 Queen Bed
Up to 2 guests80 m2Queen Bed (150-160 cm wide)
1 Queen Bed
861-sq-foot room with hill views
Layout - Bedroom and living room
Internet - Free WiFi
Entertainment - Cable channels
Food & Drink - Coffee/tea maker, electric kettle, room service (limited hours), and free bottled water
Sleep - Premium bedding, blackout drapes/curtains, turndown service, and bed sheets
Bathroom - Private bathroom, bathrobes, and a separate bathtub and shower with a rainfall showerhead
Practical - Safe, laptop workspace, and phone
Comfort - Fresh towels (on request), air conditioning, and daily housekeeping
Accessibility - Area rugs in room
Need to Know - No rollaway/extra beds available
Non-Smoking
Sleeps
Up to 2 guests
2 adults
Beds
Queen Bed (150-160 cm wide)
Room details
80 m2
Hill View
In-room amenities
Coffee/tea makerSafety deposit boxTVTelephoneAir conditioningHair dryerBathrobeDeskPrivate bathroomSlippersElectric kettleWardrobe or closetDining tableToilet paperBottle of waterShampoo
Family Suite, Multiple Beds
Up to 4 guests90 m2King bed (151-180 cm wide), 2 Twin bed (90-99 cm wide)
1 King Bed and 2 Large Twin Beds
969-sq-foot room with mountain views
Layout - 2 bedrooms
Internet - Free WiFi
Entertainment - Cable channels
Food & Drink - Coffee/tea maker, electric kettle, room service (limited hours), and free bottled water
Sleep - Premium bedding, blackout drapes/curtains, turndown service, and bed sheets
Bathroom - Private bathroom, bathrobes, and a separate bathtub and shower with a rainfall showerhead
Practical - Safe, laptop workspace, and phone
Comfort - Fresh towels (on request), air conditioning, and daily housekeeping
Accessibility - Area rugs in room
Non-Smoking
Sleeps
Up to 4 guests
4 adults
Beds
King bed (151-180 cm wide), 2 Twin bed (90-99 cm wide)
Room details
90 m2
Mountain View
In-room amenities
Coffee/tea makerSafety deposit boxTVTelephoneAir conditioningHair dryerBathrobeDeskPrivate bathroomSlippersElectric kettleWardrobe or closetToilet paperBottle of waterShampooRoom service (limited hours)
Deluxe Double Room, Non Smoking
Up to 2 guests50 m2Queen Bed (150-160 cm wide)
1 Queen Bed
538-sq-foot room with mountain views
Internet - Free WiFi
Entertainment - Cable channels
Food & Drink - Coffee/tea maker, electric kettle, room service (limited hours), and free bottled water
Sleep - Premium bedding, blackout drapes/curtains, turndown service, and bed sheets
Bathroom - Private bathroom, bathrobes, and a separate bathtub and shower with a rainfall showerhead
Practical - Safe, laptop workspace, and phone
Comfort - Fresh towels (on request), air conditioning, and daily housekeeping
Accessibility - Area rugs in room
Need to Know - No rollaway/extra beds available
Non-Smoking
Sleeps
Up to 2 guests
2 adults · 1 children
Beds
Queen Bed (150-160 cm wide)
Room details
50 m2
Mountain View
In-room amenities
Coffee/tea makerSafety deposit boxTVTelephoneAir conditioningHair dryerBathrobeDeskPrivate bathroomSlippersElectric kettleWardrobe or closetToilet paperBottle of waterShampooRoom service (limited hours)
Deluxe Twin Room, Non Smoking
Up to 2 guests50 m22 Twin bed (90-99 cm wide)
2 Large Twin Beds
538-sq-foot room with hill views
Internet - Free WiFi
Entertainment - Cable channels
Food & Drink - Coffee/tea maker, electric kettle, room service (limited hours), and free bottled water
Sleep - Premium bedding, blackout drapes/curtains, turndown service, and bed sheets
Bathroom - Private bathroom, bathrobes, and a separate bathtub and shower with a rainfall showerhead
Practical - Safe, laptop workspace, and phone
Comfort - Fresh towels (on request), air conditioning, and daily housekeeping
Accessibility - Area rugs in room
Need to Know - No rollaway/extra beds available
Non-Smoking
Sleeps
Up to 2 guests
2 adults · 1 children
Beds
2 Twin bed (90-99 cm wide)
Room details
50 m2
Hill View
In-room amenities
Coffee/tea makerSafety deposit boxTVTelephoneAir conditioningHair dryerBathrobeDeskPrivate bathroomSlippersElectric kettleWardrobe or closetToilet paperBottle of waterShampooRoom service (limited hours)
Family Triple Room, Multiple Beds
Up to 3 guests55 m23 Twin bed (90-99 cm wide)
3 Large Twin Beds
592-sq-foot room with hill views
Internet - Free WiFi
Entertainment - Cable channels
Food & Drink - Coffee/tea maker, electric kettle, room service (limited hours), and free bottled water
Sleep - Premium bedding, blackout drapes/curtains, turndown service, and bed sheets
Bathroom - Private bathroom, bathrobes, and a separate bathtub and shower with a rainfall showerhead
Practical - Safe, laptop workspace, and phone
Comfort - Fresh towels (on request), air conditioning, and daily housekeeping
Accessibility - Area rugs in room
Non-Smoking
Sleeps
Up to 3 guests
3 adults · 2 children
Beds
3 Twin bed (90-99 cm wide)
Room details
55 m2
Hill View
In-room amenities
Coffee/tea makerSafety deposit boxTVTelephoneAir conditioningHair dryerBathrobeDeskPrivate bathroomSlippersElectric kettleWardrobe or closetToilet paperBottle of waterShampooRoom service (limited hours)
Hotel Policies
Pets
Pets not allowed
General
Individually-wrapped food options are available for dinner
Sustainability Certifications
Property confirms they are implementing guest safety measures
General
Individually-wrapped food options are available for lunch
Check-in & Check-out
Contactless check-out is available
General
Gloves are available to guests
General
Guests are provided with free hand sanitizer
General
Masks are available to guests
Guest type
Essential workers only - NO
General
Individually-wrapped food options are available
General
Staff wears personal protective equipment
General
Property is cleaned with disinfectant
General
Individually-wrapped food options are available through room service
General
Social distancing measures are in place
General
Professional property host/manager
General
Unicode Support false
General
Protective clothing is available to guests
Children and extra beds
No cribs (infant beds) available
Sustainability Certifications
Property confirms they are implementing enhanced cleaning measures
Ask about this hotel
Get answers about amenities, policies, and more — e.g. “Are pets allowed?” or “Is parking available?”
Guest reviews(5 total)
Provider-sourced guest reviews.
10/10
Reviewed Aug 15, 2025We had an excellent customer experience from everyone at the hotel (especially Ms. Wendy at the reception). The hotel is amazing, clean, located in a stunning location. Food quality is high. This is a very luxurious hotel, really worth visiting. I highly recommend staying at this hotel.
8/10
Reviewed Mar 5, 2025We visited the hotel in off season so we have to expect that it is not up to full operation. I believe we were on two guests in this 900 plus room resort. The assistant manager was so helpful to us with researching things to do and places to eat in the area which made things much easier. The rooms were big and comfortable so no complaints there. I took advantage of the inexpensive in-house massages. Easy to get around using Didi. Would probably stay here again.
10/10
Reviewed Jun 4, 2024Location was completely wrong indicated at the Expedia page. Outside of town in a forest area. You need a taxi as no bus line is available near the hotel.
10/10
Reviewed Dec 27, 2018Very nice hotel in the mountains with a good view. The hotel was decorated very nice for Christmas. The indoor swimming pool is not open year round like I thought though and the restaurants close earlier during non-peak travel season so rely on room service if you want food late (it was good food).
Guest Feedback
Feedback themes are sourced from guest reviews provided by our data provider.
What guests love
- •Excellent customer service
- •Luxurious hotel
Cleanliness
9.21/10The hotel is described as clean and amazing.
Service
9.68/10Excellent customer experience with special mention of Ms. Wendy at the reception.
Location
9.72/10Located in a stunning location.
Room Quality
9.17/10Standard quality for this hotel tier.
Amenities
9.2/10Standard quality for this hotel tier.
Value for Money
9.16/10Standard quality for this hotel tier.
Food and Beverage
9.21/10Food quality is high.
Overall Experience
9.88/10Really worth visiting, highly recommended.