KDM Hotel Indore Palace- Newly Renovated 4 Star Premium Hotel vs Similar Hotels

Negative comments about room conditions, including untidy and outdated features.

Mixed feedback: some rooms described as clean and adequate, while other guests reported very small rooms, mismatch with booking photos, and issues like lack of hot water.

Rooms were well maintained and furnished, leading to a generally positive impression.

Rooms are generally clean and comfortable and suites praised, but mattress quality was repeatedly called out as saggy/awful causing back pain for some guests.

Numerous mentions of poor cleanliness and maintenance across reviews.

Generally reported as clean and tidy in several reviews, though a few guests mentioned insects and spotty cleanliness in specific rooms.

Guests appreciated cleanliness but mentioned discomfort with auto-locking issue.

Multiple guests praised room cleanliness, towels and sheets; generally kept well. Minor limescale in some bathroom crevices noted by one reviewer.

Location praised for convenience and accessibility.

Frequently praised as a nice/great location and convenient for guests (several positive mentions).

Convenient location near Sai Teerth Dham, facilitating easy access to attractions.

Frequently described as conveniently/perfectly located for temple visits and local access.

Staff received positive remarks for being helpful and polite.

Multiple mentions of extremely helpful, polite and attentive staff; a few isolated reports of poor front-desk behaviour but overall service was a strong positive.

Guests reported issues with staff behavior and responsiveness, impacting overall service quality.

Staff repeatedly described as friendly, welcoming, cooperative and exceptional (smooth check-in, helpful attendants, royal treatment). Shuttle/drop-pick and temple transport were appreciated. One serious front-desk complaint related to handling of a pet was reported.

Mixed sentiments; some find food prices high and quality unsatisfactory.

Multiple negative comments about food quality, hygiene and lack of variety; breakfast described as ordinary by several guests.

Breakfast quality was recalled as below expectations, affecting guest satisfaction.

Repeated comments about limited menu options at lunch and breakfast, unsatisfactory variety and a request for more breakfast dishes and earlier meal timings.

Some mention of facilities requiring improvement, particularly regarding maintenance.

Amenities are mixed: free transfer to the Shirdi Sai temple is a plus, but parking is limited or absent and reliable hot water was reported as an issue by some guests.

Basic amenities were lacking, such as ironing and dental kits.

Complimentary transport/shuttle to the temple and basic amenities (bottled water, towels) were valued. Some ancillary services (travel desk/taxi hiring) and a small restaurant space were criticized.

Comments suggest that the prices do not align with the quality provided.

Divergent opinions: some guests felt it was good value, but several explicitly complained about poor value for money given room size, food quality and parking issues.

Good value mentioned but some guests felt issues diminished the overall experience.

Many guests felt the stay was good value and would recommend; a few guests felt rates were high or cited booking/payment issues (app-related) that affected perceived value.