Las Brisas Ixtapa

.

Gorgeous hotel with private ocean view balconies. Staff and service is excellent. The spa experience is amazing. The Beach Club closed without notice due to low occupancy, which was sad, but the manager had breakfast delivered to my room which was lovely.

Lovely pools but I believe they need to be clean more often.

Positive-the beach is beautiful and never crowded since it’s a private beach for the hotel. You can order food and drinks from under your umbrella on the sand. Tip your server at the beginning for the best service. Negative-the food is atrocious. We got the all inclusive plan. Breakfast was the best meal only because they have an omelette bar where the cook is quick, nice, and talented. Lunch was the worst unless you go down to eat by the beach and pay for your food. Dinner was hit and miss, mostly miss. The fancy Italian restaurant Portofino was the worst. The lasagna was inedible and the service was terrible. The Mexican restaurant was a little bit better, but you can only visit each of those once. At the daily dinner buffet one night we had to fill up on bread because everything else was terrible, and that was the only option. We did hit the Starbucks that night. It rained and our room leaked. They did move us to another room, but without an apology for the inconvenience and and on their timetable. The second room had broken AC and Ixtapa is HOT! There is no nightlife. There is a lobby bar, which would be perfect with karaoke, live music, and dancing. But there is no option for any of that anywhere on the resort. We will not be returning to this resort.

Prices are very high, other than that everything was great!

Employee's were great and very attentive

We stayed at Las Brisas Ixtapa and really enjoyed the beautiful beach and the spacious, comfortable rooms. The setting itself is wonderful. That said, the area that really needs improvement is the food and the evening entertainment. The buffet offered very similar dishes each day—just slight variations of the same things. Some variety and creativity would make a huge difference. Adding some live music or entertainment at the bar at night would also enhance the experience. We tried the private dining at Portofino and were very disappointed. The server, an older gentleman, was rude and rushed us through the meal, which really put a damper on the evening. The Mexicano restaurant was a bit better, it was our 1st Wedding Anniversary —our server Alberto did a great job, and we enjoyed the salad and Agua Chile. However, the vegetarian tostada was not good, the Chile Relleno was missing cheese, and the corn cake tasted identical to the apple cake at Portofino. The churros were cold, hard, and tasted of old oil. Overall, the food is the weakest part of the resort. Even if the all-inclusive price increased slightly, improving the quality and variety of the meals would really elevate the guest experience.

Iwanted to stay until 5 pm and they said only ùntil 1pm. I was very disappointed as my flight to Mexico City doexnt depart until 7 50 pm. They could hzve us stay as the hotel ois no full b I was angry but it did not help..

The only thing good about this property was the cleaning. Staff is terrible they take for ever to bromh you a cup of water. I asked for cup of ice and they never gave me nothing. I would not go back. Then u tip the staff and they disappear

No AC working dirty room beach tooo far away

Pools between trees, buildings between hills in tropical landscape, quite and respectful ambience

It will be hard to find a property better than this in Ixtapa. We’ve been here 3 times in 4 years. Each time it has been great. Its unique pyramid design means every room is a mini suite with separate sitting area and private patio overlooking the ocean and the private beach. There are 3-4 restaurants, workout facility, several shops onsite, and expansive open air cocktail area to take in the magnificent sunsets. We’ve never had to wait more than a few minutes for a taxi to take us to the many excellent restaurants and shopping in and around Ixtapa-Zihuatanejo. Your US dollar will take you far in this resort and area. Enjoy!

I like the property and the stuff is very attentive

Incredible view

The property is well taken care of and with beautiful surroundings. My biggest issue would be the lack of adult activities, there is no entertainment, they have stuff for the kids but you are pretty much left to entertain yourself.

Weak drinks. No entertainment. Under maintenance pool. No music. Food was the same and terrible every day. Beer smelled like sewage. Only 2 tap beers available. Not coming back!

it looks Old and Dirty staff not friendly poor service ald around I canceled adn went to another hotel the first datte and left the next day

Una lástima ver esta propiedad tan mal

Everyone was nice

Different restaurants and variations of food

Booked via Expedia to attend a wedding and 7 day stay. Booking direct we received several conflicting responses on pricing. Expedia was a much better value and check-in at the hotel was a breeze. The hotel is kept nicely for its age. There requires a lot of walking/stairs to get around the hotel, this is not the place to book if mobility is an issue. CONS: 1) The lack of communication regarding all inclusive options for dining other than the buffet 2) The non-working elevator to the beach 3) Bats in the walkway down from the 19th floor 4) The 19th floor is locate above the lobby/bar/reception area and has an open hallway looking over the bar/reception/lobby, expect to hear loud talking, kids screeching and music until 1AM. 5) Insects- sugar ants were visible by day 2 and small roaches by day 6 6) Only location for drinks in the hotel is the lobby bar that opens at 6pm. 7) The wait time for drinks to be served in the restaurants/buffet areas and having to sign after every time is confusing. 8) Waiting for a table to be assigned- there really isnt a point to this as my table was given away PROS: 1) AMAZING VIEW AND PRIVATE BEACH 2) Friendly staff- we got so much help from reception for transportation options (combi stop is at the bottom of the hill at the entrance to the hotel), $ exchange on site, reservations, etc. 3) Noe in excursions gets you the best guides and rates! He was fantastic to work with. 4) Budget and family friendly 5) Breakfast was great every day

Beautiful

People were extra friendly and very professional.

Great stay

The service is AMAZING! Every single person who waited on us or helped us was absolutely incredible. The staff are friendly and go above and beyond. I wish I could remember all of their names but Sergio and Margarito at the beach are two that stand out. The resort is a bit older but they were painting and fixing things while we were there. The beach elevator doesn’t work and did not work the month we were there. Be prepared for a lot of steps!! They do have a shuttle to take you to and from the beach and pool if you prefer. There were always plenty of chairs at the pool and beach, even at 11:00 am. If you travel you know this can be an issue at some resorts. There was about a week of very strong surf when we did not swim in the ocean. On non strong surf days we did enjoy swimming in the very clear waters of their private beach. The room was clean and comfortable. The only downside was that the Brisas Club was only open for a part of the time we were there. We liked it to get coffee and water in the morning. You can hear the lobby noise on the 20th floor but we brought a small noise machine and that was more than enough to sleep without all the lobby noise. The buffet is ok but if I did not go all inclusive I wouldn’t have e paid for it. However, the specialty restaurants were very good. We got a great deal on this hotel so overall a great trip.

Check in was until 3 pm and it still was not ready. We were told to go enjoy the beach and come back later. The room’s air conditioning was set to 85 degrees and it took 2 days for the room to get to a living temperature of 75. Breakfast was ok, Lunch meal was not great and not properly cold ( salads and cold cuts) or hot l(fish or chicken.) people could easily get sick.

Crappy food

I booked 4 rooms for one night (luckily). 3 of the rooms in floor 17 were full of cockroaches some coming out of the drainage alive others dead, it was dirty, moldy, disgusting. As a guest one can understand we are in the middle of nature but this is just lack of commitment and cleanliness, and apparently zero standards. We were disgusted and uncomfortable staying there, luckily we were there just one night. Id like to take this to the next level because this is completely unacceptable. It looked like a cheap motel. I will post this review to all hotels advisors webpage unless contacted asap by management.

Nice place, friendly staff but not very modern.

The AC hardly cools, expetacular vegetacation, pools and beach are far away, it is good for exercising, Most of the staff is very friendly, It was hard to get 20 % discount, if you don't have the all included, Food was tasty, I was expecting more sea food like shrimp Over all this hotel is good place to vacation.

Very beautiful resort the weather wasn’t the best but understandably that is not within their control will be back for sure!

What I would want to know about Las Brisas- The location is amazing, halfway between Zihuantanejo and Ixtapa (it is less than 200 pesos to get a taxi to either location (playa Linda in Ixtapa or Playa Principal in Zihua; or a collectivo is available to either for less than 20 pesos). Las Brisas has its own beach that is stunning, arguably the best beach in the entire region, but with no crowds, no vendors, and an excess of palapas and beach loungers always available. We were there after a storm and the waves were strong and fun (shore break- not for weak swimmers). As the swell calmed down there was a section on the south end of the cove where a strong swimmer could find good snorkeling. Walking around the property felt like being in a jungle, we saw the Chachalaca bird everyday as well as numerous other species. The hotel was fairly packed while we were there at the end of June, mostly tourist from CDMX, very few gringos. Views from the rooms are stunning, the architecture feels like staying in a fonatur designed pyramid. Las Brisas is a Mexican owned company, always a plus to support the local/ national economy when on vacation. After visiting the other beach areas in Zihuantanejo and Ixtapa I would definitely choose to stay at Las Brisas again.

It was amazing !!!!

The numerous staff members we encountered, did an exceptional job at being courteous and attentive with a special mention to Lydia who did an excellent job in the lobby bar, always making sure that we had everything that we needed. The buffets and restaurant choices were delicious and varied. Having rented a car, we ventured off site, to explore the area, never feeling unsafe to do so. The resort offers transportation to and from the pool/beach area, and we never had to wait longer than 10 minutes. For those more impatient, the walk wasn’t that bad either. The property is well maintained, and the guest rooms had everything needed for a quiet, comfortable stay full of relaxation! Thank you Las Brisa’s. We can’t wait to return!

Excellent property. Private beach and big property.

Place is beautiful. But got foid poisoning from this place. I've been home 6 days and still. We found a roach in our breakfast coffee so.... dine if you dare

Great staff stunning setting

I loved the private beach. However, the pools need to be upgraded.

We loved the hospitality very courteous staff. The food was great. Also rooms were very nice and clean. Great location; however the access to and from the beach was a little too much walking distance. Overall we had a great time:)

Have always enjoyed the private seclusion of this unique property. It would be nice to see Las Brisas group invest in expansion of gardens and update entry fountain area . I believe this would give property more curb appeal and compliment existing architecture. In regards to the beach cleanliness , it would help if signage stated guests are responsible to help keep beach clean . Thank you for listening.

Great place to rest with easy access to beach and pools. View from every room is outstanding. Only thing they can improve is an upgrade in the AC system and in their TV system with a streaming capability access. Other than that everything is GREAT.

Nice hotel to relax

Clean

Everything was fabulous

One of the best hotels in Ixtapa Zihuatanejo

Property id dated and needs an upgrade. Difficult to get around. Food was average at best.

Such a beautiful, private bay and beach! Staff was friendly and helpful. The sidewalks were beautiful stone but could be tripping hazards. Food was good. The pools are a bit far from the resorts and were not kept frequently skimmed for leaves on the surfaces.

In general my stay was good, in room number 1911, staff was very kind, good service, house keeping really good, few suggestions will be: Have electric outlets in both sides of the bed, maybe at least one usb, two will be better, the right foset has a special operation it needs to be turn right to open and left to close it, usually is the other way around, the surroundings has military forces in different points

i felt that the accessibility to areas of the hotel for anyone with any mobility issues is a major problem. there are no elevators to the restaurants without having to go thru the kitchen. TOO MANY STAIRS access to beach if you have any problems is not possible

The room didn’t had any AC, it was super hot !!! And the pools super old, the food gave me food poisoning yuck !!! The pools are super far from you, have to do so much walking for everything, the beds are terrible so uncomfortable ! The food takes like 2 hours to be served, I would not stay there again.

Great beach, pool area and restaurants. The staff are all very friendly and the views are spectacular. The rolling waves were really fun, and walking into ixtapa was easy. Great time, highly recommended.

gracias por su amabilidad y el hotel esta muy limpio y el staff muy amable

We’ve been here 6 years straight. Love the private beach, large pools, very friendly service staff. Very clean. Love the all inclusive option, drinks are strong and plentiful by attentive staff. If you are a foodie—forget it. Food is average.

love our room, pool, service. lovely beach but not swimmable as it is rough. we did not have all inclusive and ate off site and had to taxi to ixtapa.

Terrible hotel with few amenities and under staffed

I absolutely loved staying at Las Brisa’s. Everything was absolutely perfect and the food with the all inclusive was soo good. The staff was very helpful and attentive. I will be coming back here again for sure.

Sin ningún beneficio especial, el trato de un hotel de 3 tal vez 4 estrellas, sin almohadas cómodas. Y el que sea all inclusive hace que la calidad de la comida sea mala y la atención impersonal. No regresaría

Lovely hotel with beautiful view of beach. The beds are super hard and uncomfortable but I was aware of that as I’ve stayed there before. I took a blow up mattress pad which helped immensely. It’s not ideal if you don’t take the all inclusive package as the restaurants are pricey. They have the best beach in all of Mexico as it’s very private - the waves can sometimes get massive and one has to be careful as you can get knocked down very quickly. I’d stay here again as all suites have an anmazing view and the beach is incredible!

The resort is beautiful, although a bit older. Location is amazing. The views from the entire resort are phenomenal. We stayed in mid March and actually saw whales from the room. Dining options are somewhat limited. The food was not the best we've had at resorts but still good. The best food we did have was at the restaurant outdoors overlooking the sunset. If you have difficulty getting around, this resort will be tough. It's so big, with so many stairs, limited elevators and just HUGE. But it's beautiful and walking around so much was great excercise! The water was warm enough and enjoyable, better if you are a great swimmer. The staff at the beach was the kindest!

The views and the balcony of the ocean were outstanding. Food was just average.

The beach is exceptional for relaxation

The adult pool area was nice

We loved our stay at Las Brisas!! Was truely a memory we will cherish always. I'm so glad I booked this resort. I almost didnt because a few of the reviews... It is such a beautiful, romantic property and the food was great. Other reviews may say the food was adequate or lacking, but they are being over critical because you absolutely have so many options and everything is so fresh. Ceviche daily was my plan and it was amazing enjoying two variations. We had a hiccup with our room and they promptly switched us to another. The staff go above and beyond. The excursions pick you up at the resort so there is no worry there. We took a taxi to & from Zihua and had an incredible day there as well. AMAZING EXPERIENCE!!

The private beach was beautiful and relaxing.

Beautiful setting and views. Affordable. Room needs more electric outlets. Stairways need handrails for elderly. Elevator down to beach broke down twice, but shuttle was available with up to 15 minute wait.

This place is outdated and not taken care of. There are roaches and the food tasted like cafeteria food.

We love everything about Las Brisas. It’s very relaxing, quiet and peaceful. A great place to detach from the world. The private beach is the best for us. The staff in every restaurant, front desk, beach servers, including all hostesses and housekeepers are so welcoming and pleasant. We will go back again and again. Side note* got a tooth infection 2nd day there. On-site doctor came to my room, exam and prescription delivered in less than an hour. LOVE LAS BRISAS! Exceptional staff Bellavista, Claudia P. Paola, Luis, Jair, Martin, Beach, Ivan, Jose, Sergio (2) Xavier, Margarito, all of them! Thank you! Danny and Diana

All inclusive was not complete all inclusive. There was quite a few menu options that were not included. The happy hour was truly just a hour.

I like the views from my room.

Loved staying here!

Best staff around. Private beach. Unique hotel!

Need help at the front desk next to be in English

Excelente

The view was excellent

Nice place. Private beach was awesome. Nice rooms, comfy beds and pillows, your deck is private. A/c in room is was a nice relief. If you like no entertainment at all, and very quiet, then this is for you. I would recommend they get a shuttle to take guests down to the vendors and markets though. $18usd for a taxi down and back, so can add up daily. Our toilet leaked (fresh water) all over floor for last few days. They tried to fix but it didnt work. We just ived with it. Over all was good,service was good also, but way too quiet and laid back for us.

Beautiful property, quite a bit of walking and steps, but view was breathtaking! Food was good, consistently found plenty to eat. Ask for bacon at breakfast! Fine dining options also very good.

We love this hotel. We have come to stay here for the last 12 years. The rooms are very spacious. The staff is very friendly. As we get older, we would like to see more handrails on some of the staircases going down to the beach in the pool.

I booked my stay here and when I checked in they said my card was declined when I booked through Expedia and I used my debt card to pay and they continued to charge my credit card when I booked it through Expedia it sucks they double charged me this hotel is out of the way of the others hotels and has no shade at the pools any where is better then here

Beautiful hotel and grounds . We loved everything about the resort and the staff were amazing! Resort could use some entertainment though , but a quick ride into Zihuatanejo to enjoy music and the pier is what we did . We will definitely return . A lot of walking and stairs , would be an issue for those needing accessibility’s .

We love it here!

Beautiful private beach!

Hotel is a bit older but clean and very nice. However, while the hotel is supposed to be accessible, it is not as accessible as it is supposed to be. The pool and beach are a good walk from each other and require some effort. The food is ok but lacks variety. The service and staff were wonderful.

We have been staying at Las Brisas since 2005 and always cannot wait to come back! Every room has a beautiful ocean view. We love hanging out at their beach that is totally private. Then we hangout at the lounge bar for amazing sunsets. The staff is all so nice.

Buffet could be better. Service was great though

The rooms were clean and staff was very nice. Would not recommend staying on the 19th floor as you hear the noise from the lobby area below.

The beach in front of the hotel was beautiful and private. We enjoyed sitting on our large balcony just looking at the ocean. We really liked the pool area and also went to the spa and had a wonderful massage and facial. My only criticism is that there are a lot of steps to go to the dining areas and a lot of walking to various areas of the hotel. Overall we loved the hotel and wood highly recommend staying there.

I was overall disappointed. I’m pescatarian, vegetarian that eats seafood and I’ve never had an issue in Mexico. I’ve stayed in many different areas of Mexico and many all inclusives usually so much seafood and vegetables/salads. At las Brisa’s, I paid for the all inclusive, the restaurant had items, mostly seafood, that weren’t included with the all inclusive, so extremely limiting for me, I’ve never seen this before. I found the rooms could use an update, it’s listed as 4.5 stars so I was a bit disappointed with the musky/dusty smell, I turned the fan on and caused a dust storm haha! I know musky is a bit normal for mexico but 4.5 stars? And yes I know their system is a bit different but I have stayed at quite a few 4.5 star places, this shouldn’t be. Disappointed also with there being parties till 3am, very loud and I was woken multiple times and the resort allowed it. The pools were nice but for anyone with mobility issues, it was almost a 10 min walk to them. The staff overall made up quite a bit for it all though! Very helpful, kind and generous! Loved the area but I wouldn’t go back to this resort.

Great hotel and staff

We have been here many times! Love the private beach and the tranquil surroundings of this property away from the hubbub of the busy Ixtapa beach with multiple hotels and condos sharing a beach. The rooms could use some renovating and updating of furniture and accessories in the room. We had to move rooms because the first room just seemed to be “falling apart.” Lampshade broken and at a permanent tilt, TV nearly falling off wall mount and crooked, shower water pressure nonexistent, and tired furniture. Changed room next day and manager personally showed us new room and made sure we were satisfied and we were very happy with new room.

Stunning views, relaxing vibes, awesome private beach, pickleball and tennis courts, amazing staff.

Hotel hallways not clean

.

no vip benefits this year as in past years but still will keep coming back to las brisas

Great restaurants, beach and overall service is excellent.

Loved it, super relaxing, staff was great!

private beach

Lobby view is spectacular… They need to upgrade their all-inclusive service… Stop writing out bills… I would love to grab and go but everything has to be written down. They need to change that also rooms are old. Everything needs an upgrade.

Nice spot , very reasonable

Good time

"Too many stairs without handrails or only on one side. Happy hour at Beach Club too crowded and food snacks show a lack of imagination.