Courtyard by Marriott Shenzhen Bay

Absolutely loved my stay at Courtyard Shenzhen! The location is fantastic — perfectly positioned for exploring Shenzhen in any direction, and even making trips to Hong Kong or Macau is incredibly convenient. The restaurant serves genuinely great food, but what really makes this hotel stand out is the staff. They are simply amazing, friendly, attentive, and always willing to help with anything you need. Great location, great food, and exceptional service. Definitely a hotel I’d be happy to return to!

Nico at the front desk was very helpful. Great service, great breakfast, very nice stay

Everything, staff, facilities, breakfast, it was perfect.

Nothing

地方清潔 交通方便 早餐的餐廳很舒服

早餐的款式可以再多一點

Great hotel and facilities. Staff was very friendly and would communicate well in english or using a translator - no problem whatsoever. Breakfast has very good, with plenty of western options. Very conveniently located for business meetings. Laundry was efficient. Fitness room was good! Housekeeping did a great job everyday.

NA

Room is well maintained. Hotel feels modern. Gym is good!

No washing machines to self service. Breakfast was average.

Хороший отель, номера достаточно новые и чистые, расположение очень хорошее, в 30-ти минутах ходьбы достаточно много интересных для прогулки мест. До перехода в Гонконг Shenzhenbay на такси ехать всего 10 минут.

Номера не очень большие, втроем с ребенком достаточно тесновато. Цена мне показалась достаточно высокой.

地理位置优越！环境舒适！

没有

Good

Nothin

Location, staff courtesy.

Breakfast

Комфотрный отель, но второй раз точно его не выберу) Номер компактный, меньше, чем ожидалось. Хороший матрас, постельное белье, минибар, утюг, возможность открыть окно тоже плюс) Больше подойдет бизнес-путешественникам, для позднего ужина рядом мест нет :)

Персонал немного сонный) почему-то не приняли депозит долларами Номер меньше, чем ожидалось, завтрак неплохой, но для пятерок в Китае скорее средний)

Great hotel. Staff were exceedingly polite and professional going out of their way to help a foreigner navigate food delivery and to locate the Chinese address for places I needed to DiDi for business. If I have one criticism, as seemingly with all hotels in China, a the lack of vegetarian items at breakfast.

床品好，空调好，安静

洗澡水压不够大

The hotel was extremely clean. My whole family enjoyed their stay. We regret not booking multiple nights there. They have wonderful customer service- they took our luggage up for us and they offered luggage storage for free after checking out. The location was amazing- 5 mins from the subway and have lots of restaurants and convenient stores nearby. Plus the price is extremely fair and reasonable.

Nothing

Breakfast was amazing, nice gym, beautiful modern rooms

view to other building

很好

I like the bed comfortablity

There is no bidet to wash after using the toilet

提早入住、升級客房、設施齊備、會再次入住

It was my business trip. It's just 10-15 mins away from Shenzhen fort. It's nearer to Hongkong. Immigration and checkin in this hotel is easy The hotel is at a tech Park with nearer to the business center and Metro station. It had a great view from Room, Good for business conferences and business meetings. English is a difficult language to be understood by the staff. Please ensure you have a Translator installed. Google services as such doesn't works in China. Download relevant apps if you want to use local cabs etc. Overall had a great experience as they are surrounded by coffee shops and restaurants and are easily accessible.

The room is clean, good location with polite service staffs

住過這麼多次萬豪旗下酒店，這次體驗是最差的。 首先我提出的request沒有提過，亦無視了。晚上9:30左右回到房間，發現空調有問題，叫了工程部人員上來維修，工程部人員讓我們等30分鐘還是不涼的話會幫我們換房間，30分鐘過後我們表示還是不涼，讓我們等，過了15分鐘一直沒有通知我們，我們再次打去前台，最後10:45才成功換房間。 前台服務員說升級我們房間，最後還比原先房間小，不過因為太夜了，只想休息就算了。 整體來說，設備除了冷氣其他都很新很乾淨的，但服務真的不足。

I was disappointed with my stay. The pillow had a noticeable smell, which was quite off putting. Additionally, I booked a room expecting a bathtub, as indicated on Booking.com, but it wasn’t provided. Although the room was labeled non-smoking, we could still smell smoke coming through the ventilation.

very good

I have spent 3 nights recently at Courtyard Shenzhen Bay hotel. This was my second stay here since last year. The staff were professional and friendly. The room was clean. The breakfast offered many selections. However, the hotel management has really need to step up to enforce non-smoking policy at hotel rooms. Because the strong smoking air from the central AC, I have to turn it off during two of my three nights there. This doesn't live up to any Marriott brands standards!

Sharon from front desk ! Excellent and amazing service I check in this nice hotel yesterday Sharon is at the front desk . She is very polite and very friendly. She help with my early check in and also directions to my destination. Her colleague hunk is also a very nice staff who is all very professional 5 stars hotel!

The facilities were okay

- The payment was little problematic as a foreigner - They gave us wrong set of rooms

중심가 이고, 교통이 편합니다.

Hotel is new , rooms are spacious . Lots of food option nearby. Lobby staff were very helpful with our heavy luggage. Quincy from front desk has been extremely helpful with our late check out request. Will definitely return next time in the area.

Clean

Survive is average

We spent a weekend at this easily accessible hotel, which has an appealing business vibe and modern decor. The location is fantastic—just a 2-minute walk to the subway and 5 minutes to a large shopping mall. Surrounded by high-tech companies, the area is surprisingly quiet on weekends and non-working days, making it an ideal choice for relaxation. I was not disappointed! Our suite was spacious, impeccably clean, and incredibly comfortable. It was so quiet that we barely heard any noise from outside, allowing us to enjoy deep, restful sleep. The service was prompt and courteous; our food delivery arrived quickly and hassle-free. The evening cocktail hour in the lounge was delightful, featuring generous offerings of hot dishes and desserts in a relaxed atmosphere. Breakfast the next morning provided a wide variety of delicious options, ensuring a great start to our day. Overall, this hotel is a fantastic choice for a weekend stay in Shenzhen. Highly recommended!

very good

This is a very good business hotel to stay with, especially the room are clean without any smoke. It's located in technical park so very close to business around; and there are also plenty of restaurants and convenient stores in the area. It's also very close to the China/Hong Kong boarder (about 10-15 mins by car) so would be very suitable for flying in/out from HKG airport. The breakfast area is big with different types of table arrangement that meets the requirement from individual to a small group. Food is good with lot choices; and the server will bring in coffee as required. The business lounge is also a great place for meeting, catch up, or just a refreshment.

Very attentive and friendly staff If you are lucky enough to utilise the Executive Lounge on the 10th Floor - All staff look after you and help you relax Special thanks to lovely cocktails made by Billion. This person is very kind and helps promote customer service and as a previous Ambassador member in the past and now sitting at Platinum. I know what good service means …. The staff make the difference and I know Billion does this well and helps customers enjoy there stay and this makes us stay loyal to the Marriott Brand when we have many choices of hotels to choose from. Hugh

Bel hôtel avec une grande chambre. Check in et out rapide. Attention peu de personnes parlent anglais . Mais globalement on se débrouille. La restauration est moyenne (petit déjeuner et déjeuner). le cadre est agréable mais avec les moyens dont ils disposent ils pourraient vraiment faire qqch desuper bien. C'est loin d'être le cas

這家酒店位於南山新商業區,地點位置非常便利,距離地鐵站只需步行約2.5分鐘。周邊環境非常繁華,有許多大型商場,裡面商鋪眾多,美食選擇非常豐富。酒店收費合理。酒店的早餐供應也很齊全,品種繁多。酒店員工態度友好,提供優質的服務。整體來說,除了本身酒店設施沒有提供泳池之外（对我們來說我們不會用泳池設施！會去做健身。健身室也很好。)這家酒店還算是一間不錯的選擇。

The overall stay met my expectations for Courtyard Marriott, however I had an early ferry ride to HK and asked the hotel to book a car the night prior — but they gave my car to someone else! I was already nervous about the tight timing and it’s disappointing that this happened. The area does not have a lot of traffic so it’s not easy to get a car. Book your own car or depart super early.

modern, clean, elegant, good breakfast

Really enjoyed this spacious and well-managed hotel with professional and friendly staff. Buffet breakfast together with the late check out made our stay extra relaxing.

This was our second time staying at the hotel. We loved it as the room was spacious and well kept. Services have been efficient and professional. We also enjoyed the buffet breakfast which has offered a wide variety of food and drinks.

It's in a great location right next to our offices, in the fast-growing Nanshan area near a business park (V-seen Park). Bytedance, Nvidia, DJI, WeBank, and us at EPAM are nearby. It looks and feels new and clean, with a cool modern design. From now on, I'll certainly use it for my work visits.

Upon arrival in the room, long black hair was on the floor. Otherwise, it looked very clean. Local, China internet is on hotel wifi; you'll need your own VPN to access external services.

Nice property, loved the slippers.

This hotel is a notch up above other Courtyard brand hotels in the area. I loved the spacious room and appreciated food served at breakfast and in the members' lounge. The property is very well positioned, with a quick access to the bay, SZ sports center and great upscale shopping venues. The surrounding area is much more peaceful than the older parts of Shenzhen, yet still pretty close to the core of the city. definitely would stay there again.

Nice clean hotel.

The hotel WiFi connection is very bad. I thought I was in a 90's where the Internet WiFi is so slow and bad.

I have just spent 6 nights at this quality hotel. The Marriott Courtyard brand in China is so very different than in the USA - Really nice ! I’m Marriott Platinum, but was assigned to a regular room on the 9th floor - no problem - I was still able to access the executive lounge on the 10th floor. While the lounge can be very busy with families and children, the staff work very hard to accommodate everyone, particularly during the 5:30 PM… Appetizer (read dinner) period. The in - house restaurant is on the 4th floor. It is complimentary for Marriott Platinum and one guest. There was a wide range of food in the breakfast buffet, both Asian and Western. Even a Chocolate Fondue ! I looked forward to breakfast every morning. Housekeeping is outstanding and the room was always immaculate. Bed is very comfortable for a Westerner and shower pressure is good. I believe that the hotel is more than 5 years old, but it looks new. All hotel staff are friendly and try hard to ensure a positive stay. This hotel is located in the Technology Park, so can be a bit away from the action. One subway station “High Tech South” on Line 9 is only two minute walk and next to Marriott Renaissance. But, the “Keyuan” station on Line 2 ORANGE line is a half mile walk, is easy to find and will take you quickly to Sea World and the Shekou Ferry port. Not sure when I’ll be returning to Shenzhen in the future, but if I do, this place gets my vote.

Good location

There is not much good restaurant nor cafe near by

Clean, close to industrial park.

規模不大的飯店，跟之前在其它地方住的萬怡不太一樣，房間不多，白天一整天附近在施工，但飯店隔音很差，白天很吵，晚上管線的水聲也很大，走廊的聲音也很清楚。題外話，一樓麵包外帶回房間吃是用不合尺寸的小紙袋裝，麵包上的東西都掉到紙袋底部，吃起來很不方便。

Stayed in Courtyard Marriott Shenzhen Bay, just opposite to the Renaissance. Both hotels are great and Conveniently located near 高新南 subway station . Courtyard is a great choice for value for money. The rooms are quite new, very well maintained and very clean, nothing too fancy but it’s comfortable. There is a gym with natural daylight and a little garden view which is good. Breakfast buffet is decent enough. The major highlight is the club lounge , and a star Bonnie, a very passionate young lady. Bonnie is very friendly and attentive. She was very professional and engaging and looked after me and my friends very well - frankly the kind of service you would see in a five star hotel. The club lounge itself is modern with city view. The selection of food and alcohol is limited but of quite good quality. Hope to return again and see Bonnie very soon. for money, great location and good service - Thank you Bonnie

The hotel was very nice and close to the places we needed to be around. A walk to the Shenzhen Talent Park and very close to the station. Perfect room and great breakfast

Nothing to complain about

Really enjoyed our weekend stay at this hotel that offered great hospitality. The room was spacious and well maintained. With a late checkout, we had a very good rest and felt so refreshed.

Location, space and cleanliness

The locatikn is very good, near to airport and partner office.

Good room and good services as expected from this hotel brand. Buffet breakfast has a large selection of food but unfortunately all were just ok. I would expect better quality food.

Clean, nice room, good breakfast

Internet not so good

the area is removed from the center, use online/smart phone to call for taxi.

.

Large room, full of amenities and travellers needs. Congratulations. The receptionist the night we arrived 19.08 should be promoted !!!

good

Clean

No pool . Feels a bit dead

酒店非常整潔對面已是地鐵和周邊有很好美味食店還有Lawson，今次整體滿意下次會再來

Met our expectations - staff was friendly!

I expected the room to be a little larger by looking at its price, otherwise there was no problem at all.

Nancy and front desk staff were excellent in helping me with everything. Breakfast and happy hour was great. Location is in a good location if business in this area . 20 min ride to Shekou . Many restaurants close by .

Very clean and comfortable, will stay there again if possible.

I spent a couple of nights here when I went on a business trip. Good and clean rooms and I especially like the breakfast in the mornings. We had a beer in the lobby each night and the service was good.

入住过很多次，钛金卡会员的权益在这家酒店得到很好的保证。早餐丰盛，特色的除了现煮的面档还有现蒸的小笼点心。粤港美食非常特色。除此之外，今次入住要特别感谢Dennis彭代西宾客服务经理及深圳湾万怡酒店。我checkout后接到了Dennis的电话，说在房间里发现我遗失的一个小包，包里有红蓝宝石戒指等贵重首饰。Dennis全程耐心帮助我取回了物品。非常感谢，里面有对我意义很重要的一枚戒指。也很感谢当天打扫客房的Helper。Very nice hotel, amazing breakfast and I forgot some valuable rings in the room and Dennis contact me and help me find it back. There is a ring means a lot to me. Thanks a lot for the help.

Excellent Hotel, great rooms, high level service, rich buffet, high quality food mainly fresh fish and traditional Chinese dishes. Despite to its position in technology park, all city areas are at easy reach.