Street art
Street art, Wiang, Prasopsuk Road, Ratcha Yotha, 57000, Thailand- Public Art
Compare nearby stays with similar location, guest experience, amenities, and class.
Luxurious Accommodation
Experience a luxurious stay at NAI YA Hotel -SHA Extra Plus, offering beautifully appointed rooms with modern amenities including free WiFi, flat-screen TVs, and private bathrooms. Some rooms even boast stunning pool views and private terraces for a truly indulgent experience.
Exceptional Facilities
Indulge in the hotel's outdoor swimming pool, fitness center, and garden area, perfect for relaxation and leisure activities. Enjoy the convenience of a 24-hour front desk, room service, and free bike rentals to explore the charming city of Chiang Rai.
Culinary Delights
Savor a variety of culinary delights at the on-site restaurant, serving a mix of American, Thai, and local cuisine. Whether you prefer vegetarian or halal options, the restaurant caters to all preferences, ensuring a delightful dining experience for every guest.
Book now for an unforgettable stay at NAI YA Hotel -SHA Extra Plus and immerse yourself in luxury and comfort during your visit to Chiang Rai.
Check-in from
02:00 PM
Check-out by
12:00 PM
Parking
FREE
Children
Allowed
Pets
Not allowed
Sleeps
Up to 2 guests
2 adults · 1 children
Beds
Extra-large double bed (Super-king size) (181-210 cm wide)
Room details
30 sqm
In-room amenities
Sleeps
Up to 2 guests
2 adults · 1 children
Beds
Extra-large double bed (Super-king size) (181-210 cm wide)
Room details
36 sqm
In-room amenities
Sleeps
Up to 3 guests
3 adults · 2 children
Beds
Extra-large double bed (Super-king size) (181-210 cm wide), Sofa bed (Variable Size)
Room details
50 sqm
Pool View
In-room amenities
Sleeps
Up to 2 guests
2 adults · 1 children
Beds
2 Twin bed (90-130 cm wide)
Room details
30 sqm
In-room amenities
Sleeps
Up to 2 guests
2 adults · 1 children
Beds
Extra-large double bed (Super-king size) (181-210 cm wide)
Room details
30 sqm
Garden View
In-room amenities
Sleeps
Up to 2 guests
2 adults · 1 children
Beds
Extra-large double bed (Super-king size) (181-210 cm wide)
Room details
30 sqm
Pool View
In-room amenities
Sleeps
Up to 2 guests
2 adults · 1 children
Beds
2 Twin bed (90-130 cm wide)
Room details
30 sqm
Garden View
In-room amenities
Sleeps
Up to 2 guests
2 adults · 1 children
Beds
Extra-large double bed (Super-king size) (181-210 cm wide)
Room details
30 sqm
Pool View
In-room amenities
Sleeps
Up to 2 guests
2 adults · 1 children
Beds
2 Twin bed (90-130 cm wide)
Room details
30 sqm
Pool View
In-room amenities
Sleeps
Up to 3 guests
2 adults · 1 children
Beds
Extra-large double bed (Super-king size) (181-210 cm wide)
Room details
30 m2
In-room amenities
Get answers about amenities, policies, and more — e.g. “Are pets allowed?” or “Is parking available?”
Provider-sourced guest reviews.
Colazione pulizia posizione staff
L'hotel offre stanze molto confortevoli e spaziose. Ottima la pulizia. E' disponibile una piscina che si è rivelata molto comoda e piacevole al rientro nel tardo pomeriggio. Buona e varia la colazione.
Camera arredata con gusto e letto comodo. Pulizia ottima. Doccia ampia e ben funzionante. Colazione in un ambiente tranquillo e con ampia scelta. Professionalità dello staff: mi sono dimenticata una cosa, mi hanno subito avvertito e a loro spese si sono fatti carico della spedizione. Lo consiglio vivamente
Era tutto perfetto
This is a really nice hotel in Chiang Rai. The rooms are well appointed and clean, the restaurant is nice, the staff are nice, the location is good, the pool is really good and we pretty much had the pool to ourselves all the times we used it :)
Not so much of a complaint but they don’t serve alcohol.
L’endroit est plutôt bien suitée et le personnel est vraiment très agréable et gentil. Le buffet du matin est vraiment bien équilibré il manque rien.
Rien à dire
Ontbijt en bed en het zwembad was goed
De prijs kwaliteit
Una estancia muy agradable. El personal muy amable y la piscina impresionante. El desayuno muy correcto.
El wifi iba lento a veces.
Bassenget
Ingen alkohol servering. Det ble heller ikke opplyst om dette på nettsiden eller ved bestillingen. Vi hadde rom 102, og varmt /kaldt vann regulatorer var umulig å forstå. Vi måtte vri og vri i det uendelige for å få noe lunkent vann.
Zwembad was buiten bedrijf.
Extremely well located, close to everything yet very quiet. A boutique hotel type, very comfortable, very clean, beautifully designed and equipped - a home away from home. It simply looked like the best hotel in Chiang Rai, for a very reasonable price. We cannot wait to go back!
Big hotel with larger rooms. Good value for money .
The breakfast was very very basic more fit for a 3 star. The breakfast room was too cold as well ( it was January ) Very transactional feel. Staff kind but nothing that would make them stand out.
El personal es encantador y la piscina está muy bien, además de estar muy céntrico.
El baño era un poco antiguo
Bed was comfortable Room was dark at night Bathroom was nice
No window in the room Breakfast wasn’t that great
Nejhezčí ubytování v Thajsku. Klid, málo lidi, ochotný personál, čisto.
Malinko studenější bazén, ale je to osvěžující.
Hôtel très agréable avec du personnel très gentil
Het zachte bed, weinig lawaai
Lage douche
Good for Breakfus and staff helpful but pool it's not enough time can get Sun and Sun it's gone quickly
Bed and Location as well but clean the toome too late
Un buon rapporto qualità prezzo considerando che l'hotel è leggermente decentrato. Struttura nuova molto pulita. Camera De Luxe ampia e con affaccio sulla piscina interna. Buona colazione nell'area ristorante con possibilità di cenare. Letto comodo.
Avevamo prenotato una Suite Corner Room rivelatasi poi senza finestre, aveva uno spiraglio di aria ma in pratica quasi murati vivi e la cassaforte non era funzionante e nemmeno il personale è riuscito a farla funzionare. Abbiamo fatto anziché un upgrade un downgrade nella De Luxe, più economica ma con finestra, pagandola in ogni caso come Suite. Anziché la doccia che era presente in suite ci siamo dovuti accontentare di una vasca adattata a doccia.
Rigtig fint sted, god morgenmad og et meget venligt og hjælpsom personale
Alt var godt til en meget rimelig pris Fin swimmingpool
Personale gentilissimo, struttura accogliente e ottima colazione con opzioni anche dolci. Posizione strategica a 10 min dal centro
Forse un po più attenzione sull’igiene ma per gli standard Asiatici è ottimo
Very comfortable beds, staff super friendly and helpfully, walking distance to the night market but quiet enough to relax.
Ładny hotel z bardzo miłą obsługą. Lokalizacja jest bardzo dobra, cicho, a jednocześnie dwa kroki od centrum. Śniadanie smaczne. Łóżka wygodne, wystrój ładny.
Klimatyzacja w pokoju jest dość głośna i trudno ją ustawić tak, by nie wiało na łóżka. Na szczęście w nocy nie musieliśmy jej używać, bo nie było gorąco. W basenie zimna woda nie zachęca do kąpieli.
Silêncio Cama Limpeza Decoração
Cheiro de banheiro as vezes ruim as vezes normal Talvez o tipo de esgoto Mas isso foi leve. Voltaria a me hospedar nesse mesmo hotel
Oasi di benessere alle porte della città
Emplacement - Calme
Petit déjeuner avec du choix mais de qualité moyenne
I had a great stay. The staff were helpful and friendly, the breakfast was good, and the bed was comfortable. I also had dinner at the hotel restaurant and it was delicious. I would definitely stay here again.
We stayed at Nai Ya Hotel for four days and had a mixed experience. The location is excellent, with easy walking distance to markets, restaurants, and massage studios. Our room was very comfortable and consistently clean. Unfortunately, the Wi-Fi was extremely unreliable throughout our entire stay and did not work properly in multiple rooms, not just ours, which was a major disappointment. Breakfast was acceptable but needs improvement, especially for vegetarian guests. The staff were the highlight of our stay—kind, professional, and genuinely attentive. They truly deserve high praise.
The Wi-Fi was extremely unreliable. The staff and I tried several different rooms without success. I would not recommend this hotel if you need reliable Wi-Fi for work.
All the staff are very friendly and the hotel is very clean and comfortable. Would definitely stay again.
Nothing
Sehr nettes Personal. Vor allem die junge und sehr kompetente Managerin.
Cortesia del personale. Pulizia.
Nulla.
La literie et les oreillers très confortables et les chambres joliment décorées
La piscine était pratiquement a l’ombre
Bel hôtel , agréable et calme, personnel au top. Très bon petit déjeuner sous forme de buffet, varié et très bon. Chambre spacieuse, lit confortable. Nous avons apprécié notre séjour.
La douche serait plus pratique que la baignoire.
Very clean, pleasant, and spacious rooms. Beautiful greenery and a swimming pool. The breakfast is rich and of good quality. The service is of a high standard. We liked the colorful fishes that greet you at the entrance.
The shower in the bathroom was installed very low, so you practically have to sit in the bathtub to wash your hair. A poor design choice.
Petit déjeuner copieux ! Salle de sport fonctionnelle et piscine très jolie mais froide.. Propreté des chambres avec mise à disposition de bouteilles d’eau tous les jours.
Bien situé
The staff was nice breakfast had a lot of options and was good overall we enjoyed staying there.
Emplacement, service ,
Le bâtiment est splendide avec son petit jardin et sa terrasse. les chambres sont spacieuses et très confortables.
une piscine avec son bar… inutiles ! l’eau est très froide, le bar semble à l’abandon et 5 transats à l’ombre ça ne sert à rien !
Het bed was super comfortabel en de mensen waren super vriendelijk en behulpzaam
Ik kan niks opnoemen alles was top! 100 % een aanrader
L’esterno é molto curato, il resto purtroppo lascia a desiderare.
Le camere sono vecchie, non c’è la doccia ma una scomodissima vasca con pericolo scivolo visto che si trova sopraelevata. Per entrare in bagno gradino basso che se non te ne accorgi puoi farti male. Nel complesso un 6, ma non lo risceglierei. Pulizia non proprio ottimale, abbiamo trovato cuscini sporchi e una lucertola in bagno.
Great hotel walking distance to night market. Very comfortable spacious rooms. Lovely staff lovely gardens
Water was never hot! Warm enough to shower but not hot. Pool was v cold as only got sun in morning and there was limited space around the pool to sit
Me encantó todo. Buen desayuno. Cama y almohada comodisimas.
Que a la piscina siempr3 le daba sombra
L'emplacement, le personnel super
I liked the parking facilities, there was always ample space. Close proximity to shops (small C), and restaurants. I liked the breakfast in terms of it was not overwhelming, and had Thai food available. Feel free to ask staff here for local restaurant, suggestions.
This place could be better if you could update the rooms, e.g. new power sockets, floor tiling, swimming pool could also be given a facelift. Would I stay here again? 'Yes'.
The location was good. The room was decent and clean. The inclusion of a gym was good.
The pool and pool bar were very quiet and you had to ring for the attention of staff as nobody manned the bar.
酒店环境ok但我一家三口加了床后有点窄,床近泳池边早上有聲响,價格偏貴
Comfortable and spacious room, nice facilities. Enjoyed having fitness facilities to run in, as running paths aren't common in Chiang Rai
About a 10 min walk to town. Not an issue for me, but something to note. The pool was cold which was shame as mid afternoon would have been a perfect time to swim.
Lovely staff, very big rooms, very comfortable bed, nice bathroom.
The shower didn't drain properly. The room was stuffy and a little dusty. Hot water wasn't working.
Gute Lage, guter Tee, schönes Ambiente im Frühstücksraum, Bett war bequem
Sehr dunkel, modriger Geruch im Zimmer und im Aufzug, verkalkte Duscharmaturen. Essen nur lauwarm oder kalt, Keine Wurst oder Käse, Kaffee nicht genießbar (Kaffee aus der Kanne auf Warmhalteplatte), offener Toiletteneimer der nicht täglich geleert wurde, Zimmerreinigung nur einmal bei drei Übernachtungen, WLAN vorhanden aber der Zugang zu den meisten Internetseiten funktioniert nicht (u.a. booking.com), überall Stolperfallen (z.B. geht es vom Zimmer ins Bad um 7 cm runter, ebenso zum Hotelflur, wenn man aus dem Zimmer kommt; eine barrierefreiheit ist trotzt anderslautender Beschreibung nicht gegeben!), nerviger Rauchmelder über dem Bett, der alle 15 Sekunden hell grün blinkt (auch Nachts)
Great pool
Room smelt damp
The room was clean and comfortable
The stuff
Leck of hot water. The 1st room we received was with not so good smell but the stuff remove us to another one immediately
Very nice hotel, relax and cozy. Location is good. 7-Eleven, restaurants, cafe, temples are nearby — very convenient.
None
Tout sauf le petit déjeuner moyen
Petit déjeuner
Personnel agréable prêt à rendre service. Partis communes agréables, bien que peu importantes. Articles de toilette appréciés (coton tiges, protège cheveux pour la douche, brosse à dent de dépannage).
Pas assez de choix au petit déjeuner, café pas très bon (pas d'expresso) et pas de vrai jus de fruit frais.
sehr bequeme betten, ruhig & total entspannend!
die badewann war gewöhnungsbedürftig & das wasser ist aus allen ecken in den boden geflossen. es hatte aber wasserrillen.
Struttura bellissima, camere grandi curate e pulite. Rapporto qualità prezzo eccezionale
Abbiamo avuto problemi con acqua calda, risolti definitivamente dopo due giorni.
Hotel très calme
Manque de rangements, de cintres
Buonissima posizione, camere grandi e pulite.
Colazione, nettamente da migliorare. Giro hotel per lavoro in tutto il mondo, si può fare molto di più soprattutto per clientela non asiatica.
La struttura è bellissima, come le camere. La sala colazioni è grande e c’è ampia scelta.
C’era l’acqua fredda .. abbiamo chiamato 2 volte nel giro di un’ora e non è stato risolto il problema
Bedden waren geweldig
Miste een plek om de gehele dag in de zon te kunnen zitten.
Everything was fine except there is no hot water in the shower.
Expect just one minute of mild water in the shower. They have no hot water. I commented this with the manager and they are aware of this limitation. From my point of view it is not admisible in a four star hotel.
The room design was nice. The location was good. The bed was comfortable. There were some snacks in the room for us.
There was cigarette smoke /smell coming through the air conditioning. The pool was quite dirty so we didn't use it. The breakfast wasn't amazing.
The hotel had a modern design and a very welcoming atmosphere. The bed was extremely comfortable, and I slept really well every night. I also loved the pool area, which was perfect for relaxing during the day. The cleanliness throughout the hotel was outstanding, and the staff were professional and attentive.
The only downside was that the swimming pool water was a bit cold.
La struttura mostra in pieno le 4 stelle assegnate. Struttura molto accogliente, dotata di piscina e dal carattere molto elegante. Stanze ampissime, dotate di tutti i comfort e servizi. Posizione ottima per spostarsi in taxi o in autonomia. Colazione molto variegata ogni mattina.
Qualche difficoltà a comunicare con lo staff, che con molto sforzo riesce a comprendere le richieste presentate.
La décoration, la gentillesse du personnel
Breakfast was good. Nice options to choose from!
Our shower temperature was room temperature. A little too cold for me but we only stayed two nights so it wasn't too bad to make a big deal of.
Loved mu stay at this hotel. Everything was perfect
Perfect location and the breakfast was unreal.
Small shower for me but I love everything else.
L’hôtel est bien situé, le personnel est très accueillant nous avons beaucoup aimé notre séjour dans cette établissement .
Feedback themes are sourced from guest reviews provided by our data provider.
What guests love
Areas to consider
Cleanliness
9.2/10Multiple reviewers explicitly praise cleanliness (very clean, čisto, struttura molto pulita); few mentions of minor hygiene attention but overall strongly positive.
Service
9.4/10Service repeatedly described as very friendly and helpful across languages (personal muy amable, personale gentilissimo, ochotný personál); staff compliments are consistent and strong.
Location
9.4/10Location frequently cited as excellent and central yet quiet (close to centre, very good location, strategically 10 min from centre); consistently positive.
Room Quality
8/10Mixed feedback: some praise large/comfortable rooms, others report worn fixtures, noisy AC, rooms without windows, confusing water controls and dated bathrooms — overall slightly below target.
Amenities
8.4/10Pool is a recurring amenity highlight but with issues (cold water, occasional out of service, limited sun); wifi sometimes slow. Amenities generally good but inconsistent.
Value for Money
9/10Several guests mention very good or reasonable price and good value; one comment questions price-quality but majority perceive strong value.
Food and Beverage
8.1/10Breakfast opinions vary: many find it correct/pleasant, some find it basic or the breakfast room cold; overall slightly below top scores due to inconsistency.
Overall Experience
9.7/10Overall impressions are very positive (Amazing!, would stay again, séjour très agréable); combined positives on location, service and cleanliness drive a high overall experience.