Toyoko Inn Odawara Station

The bed was really hard and uncomfortable. The noise from the other guests was unacceptable and staff could not control this. Breakfast was a free for all and there was rarely food prepared and available. Having to wait long delays for food and a seat. The food area was also in the laundry area which was uncomfortable watching people do laundry whilst eating. Really poor experience for the cost of the accommodation and service provided.

Breakfast was ok. I missed some cereal and fresh fruit but is ok. Was very clean. The staff was just very kind. Didn’t smell strange. All room are very clean and well ventilated. Would stay again.

Very good price and convient if you would like to stay and explore Hakone area

The hotel is loccated close to Odawara Station which is very convenient, however, the hotel is quite worn down and as soon as we entered the room, there was a quite strange smell, we had to open the window to let it air out a bit. The hotel has very limited carpark spots, you can park elsewhere with discounted price (1000 Yen), however you will need to enter after 3pm and leave before 10am next day (we were charged 3000 Yen for leaving after 11am). The carpet in the room was not the cleanest and felt sticky at some spots, the bedsheet also had stains on it. It is quite disappointing given that all other hotels we stayed in Japan were quite good.

Comfortable to stay

Would stay again. Clean, convenient, even has breakfast.

I recently stayed at the hotel, while several aspects of the experience were satisfactory, I feel it's important to address a significant issue that affected my stay: the misleading claim of "free parking available." Prior to booking, one of the key reasons I chose this hotel was the advertised free parking. Upon arrival, I found that although the hotel had its own parking lot with visible empty spaces, guests were not allowed to park there. Instead, I was directed to use an external paid parking facility. This external parking came with a "discount," but it was still not free, as advertised. Furthermore, the parking ticket only allowed a **single exit**, which is highly inconvenient for guests who may need to use their vehicle more than once during their stay. This felt deceptive and left a negative impression. If the hotel does not offer actual free parking to guests, it should not advertise it as such. A more honest description would help travelers make informed decisions and avoid unnecessary frustration. I hope the hotel updates its policies or at least clarifies its parking terms to reflect reality. Transparency is key to trust.

This is a smoking hotel. Our room and the hallway had a very strong cigarette smell. When we asked to move the front desk told us all rooms were smoking. Also the beds were extremely hard.

Unfortunately booked a smoking room by mistake and unable to change. Room had a strong smell of smoke. Good breakfast and rooms comfortable

Looks like we can never get parking on site- that’s the only negative

Good spread of breakfast. A to go container is a great idea and bonus. Bed is just right, not too firm and not to soft.

Food was not tasty, but employees were well trained.

今回、3箇所同じ条件で東横INNホテルに泊まりましたが、どこも駅から近くて清潔。 ただ小田原が一番狭かったです。 でも朝食に小田原おでんやかまぼこがあるなど特色があり、美味しかったです。

Great budget hotel right beside the train station. Rooms are small but clean and nice.

Stuff is very nice and helpful. I had issue with my booking. The staff was able to resolve it for me. Free breakfast is really good. Our family enjoyed staying at the hotel. The only reason I didn’t give a 5 start is the beds are pretty hard. If you are someone who likes harder bed, you will enjoy the hotel more.

I want to stay again

All was perfect

The hotel is at a nice location in Odawara. Close to the Odawara station and restaurants. Staff is super friendly and helpful. They work hard to help your stay be an enjoyable visit.

Nice and clean rooms with firm beds. Excellent breakfast included. Had a good stay with family before heading into Hakone the next morning.

아늑했고, 아침메뉴가 너무 맛있었어요. 아주 친절하셨고, 기차역에서도 가깝고. 조용했습니다. 너무 만족스러운 2박3일이었습니다.

The hotel was OK, but it was the least gracious and had the least appealing breakfast of all of the hotel stays we did in April-May 2025 in Japan (a total of 6 hotels in various cities). I would describe it as adequate, clean and safe, with its major advantage being its proximity to both the train station and Odawara Castle.

Great value comfortable hotel

The room was well kept and clean. Very close to the train station and the breakfast was excellent!

Friendly and helpful staff. Awesome breakfast, home cooking style. Excellent for simple, budget travel. 5 minutes to Odawara castle complex. 5 minutes to train station and bus stops. 5 minutes to many restaurants. Happy to have stayed here.

Great location, super yummy breakfast, amazing staff, clean rooms.

The staff were helpful & friendly. The room was small yet met our needs. The hotel is closer to the Takebashi station than it is to the Kudanshita station, which is useful information for travelers. Breakfast is basic but good for getting out early.

Very close to the train station. Fine for one night. Very firm mattresses. Maybe too firm. We asked for extra pillows at the desk and got them. Breakfast was very basic, even though we usually like Japanese breakfast. Try the free foot bath on the 14th floor of the building by the station.

Location and service was a very good value.

Had a great stay we were worried because it said Japanese only but had no issues checking in and enjoyed the breakfast buffet, great stay.

Great convenient place by Odawara Main Station

Nice and clean! Breakfast was great! Sadly our room on the second floor right above the reception area was very noisy

Location was nice but the bed was as stiff as a rock and the breakfast area seating was very tight.

Close to station, service are excellent, staff are polite and helpful, buffet breakfast is good, can always find something you like. Restaurants, shops…… along the street.

Good clean hotel 5 minute walk to the station.

Close to Odawara train station and Odawara Castle. Good breakfast.

This hotel punches above its 3 star rating - its very clean, comfortable, convenient and the staff are very friendly. The laundry facility is also great.

Good

Pretty typical business hotel in a great location with very friendly staff

Very comfortable, conveniently located hotel woth friendly staff.

We stayed here for 2 nights as a closer and cost efficient alternative to Hakone. The staffs were accomodating, and the room size is relatively large for Japanese hotel standard. During our stay, they also provide complimentary breakfast which made our stay very memorable. Location is very strategic to the train station, making our next part of journey to be easier. Highly recommended !

We spend a couple of nights here as a base for a visit to Hakone. The hotel is a short walk from Odawara station and the Castle is also within easy walking distance. We arrived a little early for check-in but were warmly greeted and helped through the registration process. The room was compact but clean and perfectly adequate. Breakfast was included and is taken in a busy area on the ground floor. The food is mostly Japanese as are most guests but we found plenty there to help us start the day. In the evening we explored the centre of Odawara which is close by. Plenty of variety is available but this was one place on our trip where Google Translate came in useful making the place feel a little more like authentic Japan. No problem in recommending this hotel for anyone staying in Odawara.

Room was tidy and clean. Bed could be bigger. We had real trouble sleeping with our kid in the same bed.

Very friendly and helpful staff. Unfortunately we somehow got a smoking room and I tried to change, but hotel was full. It smelled like smoke on the whole floor and terribly in our room. Not sure if that’s because I booked through TripAdvisor. Bed was uncomfortable, but in great location.

Para una estancia corta, una buena opción

Good location, easy to access near train station and bus stops. Restaurants and convenient stores nearby. Single room is good size for one but if you have bigger luggage, you may need to play around with the space. Price reasonable and hotel provide breakfast :)

Little dated compared to some other hotels. But for the price it was excellent value for money. Receptionists made us feel welcome and could speak English. Checking in and out was a breeze.

Excellent location and good rooms. The beds were definitely on the firm side and you may want to skip the industrial style complimentary breakfast buffet which had very limited western style choice.

Varied breakfast. Close to train station and Odawara castle. Many restaurants

Very good location 10 minutes walk to the train station and plentiful shops and restaurants nearby. Excellent facilities in the room and good choice of food for breakfast.

Great spot, breakfast free but not our style

Near the Odawara Castle and close to the Odawara Train Station. Lots of restaurants and shopping in walking distance.

Very close to Odawara Station, Castle and Lusca shopping mall. Great launch base for Hakone.

Close to station make it very convenient, staff were friendly and room was clean.

The bed and pillows were a little odd… and somehow could not be fluffed so it was difficult to sleep. But other than that, all other things were good :) there was a humidifier to help ease the breathing, washing machine and dryer were not expensive. Hotel wasn’t too far from the station and surrounding was quiet yet not alienated.

チェックインはフロントの方が教えてくださったのでキオスクで初めてできました。とはいっても、やってもらっていた時間が多かったですが。恐縮でした。 エレベーターも３台あるので待たなければいけないことありません。 ただベッドは固めでした。それ以外はとても快適でまた利用すると思います。 場所は小田原駅から歩いて３分以内で便利。８階でしたが、エレベーターの騒音、おとなり、上の方の騒音等全くありませんでした。 お世話になりました。ありがとうございます。

Good place, good location and close to everything.

Location is very good

A lot of restaurants nearby, walking distance everywhere and close to the station.

Nice new hotel super close to station and good breakfast.

Great location, close to train, quiet

Very quiet and near to Odawara Station East Exit

The hotel is within walking distance to Odawara train station. Rooms and towels are clean. Self check-in and check-out. The only issue is the toilet is really small.

The hotel is close to railway station with helpful staff

Great location for Odawara Station and rental car centres - just a few hundred metres walk. Very clean rooms with great amenities and helpful staff. Nice and quiet - overall a great option for a very modest price.

Functionally efficient room layout suitable for business and tourism travelers on budget would find this hotel reasonable as it is a short walk from the Odawara JR station

Extensive Japanese breakfast included

We picked there for the good reviews, very reasonable price and close to the station (4 min walk & easy to find). Stayed for 2 nights, breakfast was very good, lots of section however if you're non Japanese you might find the seleciton limited. The eating area is not big so you have to go there early when it opens to get a table. Room is clean and functional. This is a no-nonsense hotel for businessmen and travellers, I'd stay in their chaain of hotels if we go back to Japan again.

Great breakfast in the morning with lots of choices and nice rooms.

Clean, convenient

200 meter walk from station.

Clean

This hotel is very close to the train station. It is also just down the road from the castle. The price was very reasonable and the room included a desk and chair. I thought the room was rather large comoared to Japanese standard rooms. Like most beds in Japan, it is hard. The pillows are also typical Japanese flat pillows.

Great stopping point on way in to Hakone. Castle is well worth the visit and found a great little local eatery for dinner. Town not fantastic but hotel and staff terrific.

Good location

Nice hotel, 2 minutes from the train station. Small rooms but clean and near Restaurants

The bed and pillow are hard. Breakfast is abundant and quite generous. Coin laundry is bad. You have to keep an eye on the washing machine if it has finished the work. Then put the clothes to the dryer. Washing machine costs 200 yen, detergent powder 30, dryer 100 for 10 minutes which is not enough for drying all clothes. I have to add another 100. Make me to and fro to check the machine and managing the processing. Very annoying.

The staff welcomed our group and they were also very efficient. Since we arrived early they held our luggage until checkout time. They also kindly held our luggage next day. The breakfast had nice mixture of Japanese and western food that tasted really nice! We couldn’t believe how good they all tasted! We stayed at 3 different Toyoko inn and this one had the best breakfast!

Nice hotel with friendly staff, it is very close to the train station and buses so it is very convenient. We enjoyed breakfast which is included in the price and has very good options.

I have no issues with the hotel room as it is very clean with good sized beds. However, the daily breakfast is not nice tasting even though it has great variety. The carpark costs 1000yen per night and the security person can be quite troublesome even though we have a specified lot but finds it hard to communicate that to him as we do not speak Japanese.

We stayed here one night on our way from Tokyo to Nagoya. Great spot to stop and see Hakone as well. Great location close to rail station and bus stops. Excellent service and easy to check in and out.

Just 5 minutes to Odawara Castle. Also 5 minutes to the Odawara station. So many shops around and restaurant. Japan really a neat country.

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Great location, service and product. Highly recommended!

Breakfast was included which was great. So close to the station. Staff were really nice.

Close to station, very helpful staff, good breakfast options. Room not setup for 2 travellers for e.g nowhere other than the floor for second guest to keep their eyeglasses, room had only one electrical outlet for a charger

First time staying with Toyoko Inn, and im impressed by how much space is in my room, the only issue i really had is only having one pillow, which is just isnt enough for a bed this firm.

Affordable. Restaurants in the neibourhood are excellent.

Property was really great. The rooms were very spacious. The one problem was the beds. The mattress’s they use are extremely hard. I didn’t sleep the first night and the second night, the staff put 2 duvets on the mattress for me for some extra padding. It helped a bit but was still hard. If you like a former mattress then you’ll be fine.

The room was clean and spacious but the bed was uncomfortable

Great location.

I really liked Toyoko Inn Odawara. I am sorry I was unable to book other Toyota Inn stays in Japan. The room was comfortable, with a TV screen showing all necessary information. You could find toiletries and pyjamas in the ground floor lobby. The breakfast was excellent and plentiful (you sat at long tables along with other guests; it was a buffet style meal). My only issue was that I had been unable to sign up for membership from overseas.

Good price, very close to station, near great shops

Spacious room. Breakfast buffet was very good - ample food choices. Easy walk to station, shops, restaurants, bus. Able to store luggage at hotel before check-in and after check out.

Staffs are friendly and helpful. Room is clean and quiet. The location is close to the train station and restaurants are nearby. The overall experience is excellent!

Reception staff could be more attentive to arriving guests. I was left standing there for a full five minutes until I had the realization check-in was done at the Japanese language kiosk off to the side as opposed to the reception desk.

Excellent location, great amenities and customer service.

The room was clean.

I think the type of room and the amenities provided were an exceptional value. Should ever head toJapan again I would look to them first. They have hotels all over near the railroad stations I was interested in traveling.

property is clean and convinient access to train

Room was spacious for 2 people and clean. Very close to the main station, within 5 mins walking distance. Japanese breakfast was a spread and beyond expectation.