W Muscat

Beautiful property. Enjoyed the stay

Amazing hotel with great service from the team at W Muscat.

Amazing every bit

For 2 nights the lights behind the bed did not turn off, we had to call staff, they came could not fix and had to turn off all lights in room, they fix the light issue in 3rd day of our stay. It was inconvenient to be involved in fixing the room when you are in vacation! The last night, there was a party, likely wedding party, there is no respect for guests privacy. The people need to rest at night. There was noise until 3 am. could not sleep until 3 am. The breakfast was good, location is safe.

Top place! The place to be in a Muscat

Beautiful hotel

The design is amazing a very professional team and great quality food. Not to be missed.

I would highly recommend this hotel to anyone staying in Muscat for city stay. Will definitely return next time I am there.

AMAZING !, EXCEPTIONAL HOTEL STAFF, FOR AN EXCEPTIONAL HOTEL. They made our stay unbelievable, the ONLY thing i can possibly critic about is, that they provide bar soap instead of hand wash liquid in the bathroom, and the pressure of the shower could have been better, but that is getting very picky. Otherwise this hotel has everything for every type of person. Will definately be revisiting, and be looking to stay in other W Hotels globally. Thankyou

Excellent

Aaa

W Muscat meets expectations of a luxury hotel. I like this chain. There was a bit of a confusion at check in but other than that the stay was good.

Outstanding hotel and service. The pool is fantastic, as is the roof top bar.

Very relaxing

Stunning hotel with great facilities. The staff are so friendly and helpful. Very cool vibe - W vibe

First class beachfront hotel with excellent food and friendly service

Brilliant destination and hotel is perfected located with access to main attractions and beach. Was disappointed we were not advised it was Ramadan when booking. Made daytime very limited in activities. Still enjoyed a superb stay nonetheless.

Stunning property. Staff were incredibly helpful. Was nervous before arriving based on some of the reviews related to noise but slept brilliantly. No complaints.

Lovely hotel. Friendly staff. Very clean and comfortable. Amazing breakfast!

Very beautiful property

The staff are totally amazing, so friendly and so attentive. The housekeeping team were first class and our room was always spotless when we returned each afternoon. There is a choice of restaurants although not extensive and the food is excellent. Bar prices are very expensive....so be warned

Such a brilliant and nicely decorated hotel

The whole vibe of this hotel was fantastic and it had the most amazing and helpful staff in every part of the hotel. Simply faultless.

Great stay and service from start to finish. All the staff were helpful and the room was modern and absolutely fantastic. The gym and suana are truely above par for a hotel. The outside wet deck and pool area is lovely to relax in and just admire the design and layout of the property.

Great hotel and with great staff. We'll be back again!

Don’t stay here. Loud music till 230am.

Great hotel with very friendly and helpful stuff. Modern interiors amd comfortable beds. Walking distance to the Royal Opera House

My husband and I enjoyed our 3-nights stay at W Muscat. The reason we choose this hotel is it's closeness to Royal Opera House and good reviews. We've experienced ourselves a very good service from all the stuff members, especially Joel - the maneger of the front desk, Saddam - the manager at the restaurant and many other people who made our stay fantastic! Also, the amenities and decorations are very modern and appealing. We definitely want to come back one day.

Service was excellent and check in was fast. The location is close to the beach and eateries. Very central. Faith, Daniela and team as well as the team made our trip memorable. We were surprised with cupcakes, basket of fruits among others. There was a good spread at breakfast. Mithaa and Nasir made the time at breakfast pleasant with their help at making us super comfortable.

Great facilities and wonderful service.

Great hotel staff very helpful and caring The only issue, It was very noisy as they were holding a party on the top floor by the infinity pool And did not inform the hotel guests

Interesting hotel well located with direct beach access. Good pool for families (shallow for adults). Not busy when we were there so no issues getting spot by pool. Young adults prohibited from signature restaurant which is a shame - hotel happy to bill them as adults but not let them use all the facilities. Not coeliac (gluten free) friendly unfortunealy.

Great hotel to stay in with beautiful view of the ocean and access to the beach.

If I could rate 10 stars, I would! From beginning until the very end, I had the nicest stay. Staff were extremely attentive and thoughtful- particularly Mahel, Batu and the concierge team! Food options were great and of good quality. Atmosphere was relaxing but also had a good balance over the weekend, with the pool and living room parties- a vibe! I would highly recommend and will definitely be back again!

After 12 nights here and as a 40+ yr old Solo western female I can honestly say that this hotel and irs super staff could not hace done anything more to make me feel comfortable and extremely welcome. W Hotels offers in house events and a music / design aesthetic which was so pleasing making staff feel great to be working there. I had some brilliant conversations with staff of all ranking and ages who really gave super service throughout. The pool / gardens area is very beautiful, safe for kids and extensive, the public beach access is direct onto a very popular friendly beach. A huge variety of eats available around the hotel in a very nice part of Muscat next to Opera House and the quality of food available at the hotel restaurants was in my experience very pleasing. I fell in love with Oman and the staff/ hotel have made it very easy to return.

Such an enjoyable experience it was

This was one of the best vacations we had. The place is a small paradise in the beautiful landscape of Muscat. Yet, the most impressive was the staff - friendly, forthcoming, professional, well organized, excellent communication skills, and always ready to help. The Harvest restaurant team - Sonya, manager Saddam, Yahia, Emmanuel, Pathum, Ank It, Wiam, and all the others - they made our stay pleasurable and relaxing experience. Rich variety of food with choice for every taste. Superb pool with impressive architectural solutions and even friendlier team of pool guys ready to help. Thank you.

Was really nice experience with a very good quality hotel and very friendly stuff. Thank you very much. See you in future.

Fantastic hotel in Muscat, top quality service and location.

i have never been treated better at any other hotel in the world. made our stay truly magical. thank you so much!

hotel and rooms are nice, service is slow at best and always forgetful. Also in some hotel venues staff are rude and do not accommodate hotel guests in the least.

Very friendly & helpful staff

The W Muscat is absolutely amazing ! The staff, the cleanliness, the spacious room, the lovely pool, absolutely everything !! We were there for one week with our 5 yr old son. There were so many places to have lunch / dinner in the hotel and also many delicious restaurants and coffee places a few minutes walk away. Aram coffee just around the corner was also convenient and perfect to feed delicious food and drinks to big and small people! Top location. One of the best hotel we ever stayed at. We are already planning to go back!!

W hotel always manage to exceed our expectations, special thanks to Qusai and his team for an outstanding experience.

Wonderful hotel with well thought-out amenities and attention to detail. My room was clean and very comfortable. Appreciate the exceptional service from all staff who were all very friendly and helpful. Would love to visit again!

Beautiful property and very friendly staff. Caroline was the front desk agent that checked me in and she was SO helpful! She informed me of all the activities I could do in the area as well as how to get to may places simply by walking. Big Kudos to you Caroline!

Thanks to Eva,Semo and رياض for their help. Amazing place tremendous people

I have stayed in hotels all over the world and I can confidently say that this is the best hotel I have ever stayed in. Amazing room. Fantastic, friendly staff. Highly recommended. Will go again.

Very nice

Hotel staff could not be more helpful and the room etc was beautiful. Would thoroughly recommend

The hotel is very grand and chic. The pool is amazing and restaurants around are good. What was disappointing is the food variations in the menu and beverages as well. We had dinner at Buddha bar on the rooftop, the restaurant did not have the expected variations that you usually see in any W hotel. The beverages also lacked the variations for eg we could not have a patron tequila due to unavailability. They only had one type only! At the pool we wanted to have a regular club sandwich but instead they had a salmon club which was surprisingly odd. As they could not modify it for us.

The actual building is nice. The beds are worn out and you sleep on a slope because the mattress are so old and used. The restraunts are very limited in menu and actual taste. My best meal was when I went to PF Changs in mall. The prices are outrageous for the quality of food you get which is poor at best.

I knew the W in Barcelona in which I spent some 12 days but the W Muscat is another thing, at another level! The services and the care for you as a client is simply AMAZING! Everything was perfect and the staff was great, and here for me for each of my demands. Honestly, I spent great 8 days, and the W made my stay in Muscat unforgettable! Thank you to all the staff!

The staff, especially the concierge service and valet service were wonderful. We had a wonderful stay here and would not hesitate to come here again!

Great hotel. Amazing pool area. Good vibe.

Excellent hotel, probably one of the best I have ever stayed out. Amazing service especially pool staff - would highly recommend

Great staff and great facilities

Check in was very late.....we arrived at 2.30pm but didn't get out room until just before 4 which is late considering how much you are paying to stay here. We wanted to spend the afternoon by the pool as the weather was so good but they had run out of towels and it then took 2 hours to get some clean towels. Bit of a disappointing start. The hotel is nice and the rooms very comfortable but it wasn't a good start to our stay so we probably won't ever stay here again. Also very slow check out!

A lovely hotel with fabulous facilities. We chose to stay here over Christmas Day and the following couple of days before heading home as a place to completely relax and unwind. The pool was incredible and the various options for poolside lounging were great and mixed it up. Please note it’s a very shallow pool. The hotel is very modern and has some very cool features but certain things can definitely be improved on. The service mainly being one of them. The front desk staff and concierge were great. The poolside and breakfast staff were all great but just very unorganised. We witnessed several complaints being made. Poolside staff were incredibly friendly and polite but it took a long time for food/ drinks to arrive. It felt like all the poolside staff and breakfast staff run around everywhere rather than being assigned certain areas-just a bit chaotic and a mess. Alongside this we asked for scales in our room-it took 4 phone calls and a trip to reception for it to arrive. We also requested different pillows which took almost 2 hours to arrive after being chased. I wouldn’t normally complain about these things but a 5 star establishment at this price should do better. The hotel was very expensive and compared to other 5 star hotels we stayed at on this trip and although the facilities were great the service at the other hotels was noticeably better.

Everything was good and nice specially its still like new.

Wonderfull hotel and amazing place

Very nice stay. Clean, New and in the middle of the city

Perfect, amazing and non forgettable anniversary gift - a day to remember. I would highly recommend W muscat for special celebrations.

Th rooms are the best I've seen during my various staycations at 5-star hotels in Oman. the colors make you happy and are inviting. no stone has been left unturned!

It was my wife's birthday and I decided to stay at this property. Everything was perfect and it turned out to be the best ever birthday gift for my wife.

Beautiful hotel,well located. Nice view. The service was average on the pool and while check in no one accompanied us to our room so we were just guessing how to reach our room.

Actually, this place is a "piece of art" by all means! but few of the basics of hotel experience were missing: 1- shower temperature was fluctuating, it keeps on jumping from cold to hot water every time I showered which was very unpleasing. 2- even though I stayed only one night, room service never showed to change used towels and make up the sheets after our nap time. I was a little disappointed for that price paid for this one night.

The hotel is amazing,, nice decoration and wide room ,, the pool is nice and the roof trace is nice ,, the service is excellent .. The sorrounding area is very nice , close to the Opera House, resturants, and shopping centers

Great hotel, funky decor. All the staff were really attentive. Pool was huge. Overall a great stay

Lovely stay for our honeymoon for 3 nights in Muscat, the staff were so helpful and the hotel was of an excellent standard.

Perhaps a little bit of controversial rating, as the hotel looks amazing, but had to take one star off for the atmosphere and value. First, the good things and there are many. The design of the hotel is outstanding, from the entrance to the hotel rooms. Just what you would expect from the W and more. The rooms have the cool ultra modern artsy vibe, mixed with traditional Islamic style. Very spacious, superb bed, excellent amenities, nice bathroom. My room had a terrace with a sea view, though it was angled so don't expect to be drinking a cocktail and enjoy a full view of the sunset. The pool is large and had been designed to have a Miami style chill and was supposed to be open 24 hours. Here is why I took one star off. It seems like the property is trying too hard to be an exclusive scene-y place. I felt the emphasis is on the bar, club and the hotel is an add-on. I understand the concept, as I live in NYC and frequent Miami, but I am questioning the concept for Muscat. Not sure if it is because the hotel is new, but it also felt empty and slightly like a ghost place. The staff was also indifferent at most, except for the breakfast wait staff, who were fantastic. I went to the pool, which was deserted, had a tape at the entrance and good luck trying to find a towel or get a drink. Overall, I did not feel very welcomed at the hotel and for $400 a night and $50 for breakfast, more is to be desired.

The building and the rooms are decent but the service is a huge let down for a 5 star hotel and especially for the W. Firstly they were extremely late organizing the room for check in. The check in time was 3 pm but the room was not ready by then and they were not helpful when I asked for an update on the room. When we asked the hotel to arrange a boat excursion, the concierge had quoted and informed us that they had booked a private tour only to find that they had booked a group tour when we arrived at the marina. We contacted the hotel multiple times to try and get in touch with the concierge so that they could sort out the booking but no one was helpful and they kept saying they would call us back but no one did. The service is abysmal. Choose a different 5 star property if you can.

Great rooms. Great facilities. Not all facilities/restaurants open yet. But a great stay. And service will improve as the staff are more used to

A-Mazing! Great location. Great views. Greta property. Rooms (inc bathroom) very clean. Great bars and restaurants.

We stayed there for almost a full week with my wife. It was amazing. The location, amenities, service were all outstanding.

Great location + nice atmosphere

It’s gorgeous and in a super convenient location for work while on the beach.

Lovely pool area, modern design. Good location to explore the sights of Muscat. The breakfast was disappointing though. At £32 per person per day you would expect far better in terms of options. For such a large hotel there were limited breakfast options. Far better to nip to a local cafe. It's also not actually on the beach. It's by a dirty public beach which can be accessed by a short walk from the rear.

W Muscat is always a good time. Everything was amazing.

Great place

Brand new hotel located on the water. Art work was exceptional.

This property is simply beyond imagination10/10; keep up the amazing work.

I truly enjoyed myself at the W Muscat. Everyone we encountered during our stay, from the front desk staff, to the pool staff, to the cleaning and Living Room staff were extremely professional yet personable. Yacoub and Khaled in the pool area were very attentive and all around great guys. The attention to detail that the W has placed upon its design and decor is phenomenal. I cannot wait to return for the grand opening in September.

Stayed there for a few nights, days after the official opening. Couldn't experience the SPA or the Rooftop Bar as they were still closed, but overall I see the potential for this to be the best place to be in Muscat.

Brand new. Rooms and pool superb. Great location near opera house

Excellent hotel, beautiful, helpful and friendly staff.

The hotel barely had and functioning services Hardly anyone answered my calls to the operators and if they did it would take a couple more calls to get whatever I wanted done! And whenever I complained I get told that they’re going through soft opening but if you’re gonna be taking peoples money and charge for their stay you shouldn't be experimenting with your staff! The only thing they were good at is bombarding me with phone calls and knocking on my room at around 1 pm asking me to check out ASAP

Wet, the pool area, was amazing. Absolutley beautiful and comfortable for a days relaxing in the sun. Staff are friendly and helpful.