Madrid Chamartín, Affiliated by Meliá vs Similar Hotels

Some rooms have issues with old mattresses and windows but are generally spacious.

Mixed feedback: some comfortable/large beds, but several reports of tired/old rooms, noisy AC, issues with blinds, outdated bathrooms and occasional maintenance problems.

Rooms were noted as spacious and comfortable.

Rooms are noted to be comfortable, spacious, and well-designed.

Cleaning was mentioned as regular with some complaints about the gym's size.

Generally reported as clean (explicit mentions of 'Limpieza' and 'clean'), with isolated incidents of plumbing odor in one suite but overall cleanliness praised.

Generally clean and well-maintained rooms were mentioned.

Overall positive feedback about cleanliness, though some concerns with service during breakfast were noted.

Great location close to the train station.

Consistently highlighted as the hotel's strongest point: immediately adjacent to the train station and metro, ideal for early departures and connections.

Excellent location with access to metro and city attractions.

Highlight on the hotel’s good location and accessibility.

The staff is described as friendly and helpful.

Staff repeatedly described as friendly, helpful and welcoming at reception; multiple citations of excellent personal service and repeat guests returning for the staff.

Staff was described as friendly and attentive.

Generally positive remarks regarding staff friendliness and helpfulness.

Breakfast variety is good, though dining area is small.

Breakfast commonly praised for variety and quality (hot/cold options, bakery, gluten-free choices); a few guests found the quality mediocre despite choice.

Breakfast was highly rated with good variety.

Inconsistent quality during breakfast service, impacting overall rating.

Amenities noted included extensive breakfast options, but some gym equipment needs renewal.

Amenities are basic: excellent breakfast offering but no pool, basic in-house restaurants reported, and some inconveniences (noisy lifts/AC); limited extras mentioned.

Some amenities were praised, but improvements suggested for evening service.

Amenities are satisfactory but could be improved in some aspects.

Good value for the location and services provided.

Mixed perceptions: some call the price affordable while others say it feels overpriced for what is offered (requests for included breakfast noted).

Reasonable price for the quality provided, though some feel the price is high for certain experiences.

Good value considering the features offered, though some guests indicated areas for improvement.