Panorama Park
Panorama Park, Cathedral City, California, United States of America- Park
Compare nearby stays with similar location, guest experience, amenities, and class.
Luxurious Amenities and Services
This resort boasts a 27-hole championship golf course and a full-service on-site spa, perfect for relaxation and recreation. Each guest room is equipped with modern comforts like free WiFi, soundproofing, and a patio or balcony with stunning views of the lake, golf courses, and mountains.
Dining and Entertainment
Indulge in a delicious breakfast at the dining room or in-room, savor Southern California cuisine at Polanco Kitchen for lunch, and unwind at Mira Bar with signature cocktails and local craft beers in the evening.
Convenient Location and Nearby Attractions
Conveniently located just 5 miles from downtown Palm Springs, this hotel offers easy access to Palm Springs Aerial Tram, Knots Soak City Water Park, and Palm Springs International Airport. Explore the beauty of Joshua Tree National Park just a short drive away.
Experience luxury and relaxation at DoubleTree by Hilton Golf Resort Palm Springs. Book your stay now for an unforgettable getaway.
Check-in from
04:00 PM
Check-out by
12:00 PM
Parking
PAID
Children
Allowed
Pets
Not allowed
Sleeps
Up to 4 guests
4 adults · 3 children
Beds
Extra-large double bed (Super-king size) (181-210 cm wide), Sofa bed (Variable Size)
Room details
36 sqm
In-room amenities
Sleeps
Up to 4 guests
4 adults · 3 children
Beds
2 Queen bed (151-180 cm wide)
Room details
39 sqm
In-room amenities
Sleeps
Up to 4 guests
4 adults · 3 children
Beds
Extra-large double bed (Super-king size) (181-210 cm wide), Sofa bed (Variable Size)
Room details
30 sqm
With View
In-room amenities
Sleeps
Up to 4 guests
4 adults · 3 children
Beds
2 Queen bed (151-180 cm wide)
Room details
39 sqm
With View
In-room amenities
Sleeps
Up to 4 guests
4 adults · 3 children
Beds
2 Queen bed (151-180 cm wide)
Room details
39 sqm
In-room amenities
Sleeps
Up to 4 guests
4 adults · 3 children
Beds
2 Queen bed (151-180 cm wide)
Room details
39 sqm
In-room amenities
1 King Bed
388-sq-foot room with mountain views
Internet - Free WiFi 50+ Mbps and wired internet access
Entertainment - 49-inch flat-screen TV with premium channels
Food & Drink - Refrigerator, coffee/tea maker, and free bottled water
Sleep - Pillowtop bed, premium bedding, a down duvet, blackout drapes/curtains, and bed sheets
Bathroom - Private bathroom, bathtub or shower, designer toiletries, and a hair dryer
Practical - Free local calls, double sofa bed, and laptop-compatible safe; rollaway/extra beds and free cribs/infant beds available on request
Comfort - Daily housekeeping and climate-controlled heating and air conditioning
Accessibility - Thin carpet in room
Eco-friendly - Eco-friendly toiletries, eco-friendly cleaning supplies, energy-saving switches, and LED light bulbs
Need to Know - Housekeeping on request
Non-Smoking, pet friendly
Connecting/adjoining rooms can be requested, subject to availability
Sleeps
Up to 4 guests
4 adults · 3 children
Room details
36 m2
Mountain View
In-room amenities
1 King Bed
1120-sq-foot soundproofed room with mountain and pool views
Layout - Bedroom, dining area, and sitting area
Internet - Free WiFi 50+ Mbps and wired internet access
Entertainment - 49-inch flat-screen TV with premium channels
Food & Drink - Refrigerator, coffee/tea maker, free bottled water, and dining table
Sleep - Pillowtop bed, premium bedding, a down duvet, blackout drapes/curtains, and bed sheets
Bathroom - Private bathroom, bathtub or shower, designer toiletries, and a hair dryer
Practical - Free local calls, double sofa bed, and laptop-compatible safe; rollaway beds (surcharge) and cribs (free) available on request
Comfort - Daily housekeeping and climate-controlled heating and air conditioning
Accessibility - Closed-captioned TV
Eco-friendly - Eco-friendly toiletries, eco-friendly cleaning supplies, energy-saving switches, and LED light bulbs
Need to Know - Housekeeping on request
Non-Smoking, renovated in January 2016, pet friendly
Connecting/adjoining rooms can be requested, subject to availability
Sleeps
Up to 2 guests
2 adults · 1 children
Beds
King bed (151-180 cm wide)
Room details
104 m2
Pool View, Mountain View
In-room amenities
1 King Bed
388-sq-foot soundproofed room, patio with mountain and pool views
Layout - 11 bedrooms
Relax - Fireplace
Internet - Free WiFi 50+ Mbps and wired internet access
Entertainment - 49-inch flat-screen TV with premium channels
Food & Drink - Refrigerator, coffee/tea maker, and free bottled water
Sleep - Pillowtop bed, premium bedding, a down duvet, blackout drapes/curtains, and bed sheets
Bathroom - Private bathroom, bathtub or shower, designer toiletries, and a hair dryer
Practical - Free local calls, double sofa bed, and laptop-compatible safe; rollaway beds (surcharge) and cribs (free) available on request
Comfort - Daily housekeeping and climate-controlled heating and air conditioning
Accessibility - Closed-captioned TV
Eco-friendly - Eco-friendly toiletries, eco-friendly cleaning supplies, energy-saving switches, and LED light bulbs
Need to Know - Housekeeping on request
Non-Smoking, pet friendly
Connecting/adjoining rooms can be requested, subject to availability
Sleeps
Up to 4 guests
4 adults · 3 children
Beds
King bed (151-180 cm wide)
Room details
36 m2
Pool View, Mountain View
In-room amenities
1 King Bed
784-sq-foot soundproofed room with golf course and mountain views
Layout - Dining area and sitting area
Internet - Free WiFi 50+ Mbps and wired internet access
Entertainment - 49-inch flat-screen TV with premium channels
Food & Drink - Refrigerator, coffee/tea maker, and free bottled water
Sleep - Pillowtop bed, premium bedding, a down duvet, blackout drapes/curtains, and bed sheets
Bathroom - Private bathroom, bathtub or shower, designer toiletries, and a hair dryer
Practical - Free local calls, double sofa bed, and laptop-compatible safe; rollaway beds (surcharge) and cribs (free) available on request
Comfort - Daily housekeeping and climate-controlled heating and air conditioning
Accessibility - Closed-captioned TV
Eco-friendly - Eco-friendly toiletries, eco-friendly cleaning supplies, energy-saving switches, and LED light bulbs
Need to Know - Housekeeping on request
Non-Smoking, renovated in 2016, pet friendly
Connecting/adjoining rooms can be requested, subject to availability
Sleeps
Up to 4 guests
4 adults · 3 children
Beds
King bed (151-180 cm wide)
Room details
73 m2
Golf View, Mountain View
In-room amenities
2 Queen Beds
388-sq-foot soundproofed room with mountain and pool views
Layout - 18 bedrooms
Relax - Fireplace
Internet - Free WiFi 50+ Mbps and wired internet access
Entertainment - 49-inch flat-screen TV with premium channels
Food & Drink - Refrigerator, coffee/tea maker, and free bottled water
Sleep - Pillowtop bed, premium bedding, a down duvet, blackout drapes/curtains, and bed sheets
Bathroom - Private bathroom, bathtub or shower, designer toiletries, and a hair dryer
Practical - Laptop-compatible safe, iron/ironing board, and laptop workspace; rollaway beds (surcharge) and cribs (free) available on request
Comfort - Daily housekeeping and climate-controlled heating and air conditioning
Accessibility - Closed-captioned TV
Eco-friendly - Eco-friendly toiletries, eco-friendly cleaning supplies, energy-saving switches, and LED light bulbs
Need to Know - Housekeeping on request
Non-Smoking, pet friendly
Connecting/adjoining rooms can be requested, subject to availability
Sleeps
Up to 4 guests
4 adults · 3 children
Beds
2 Queen Bed (150-160 cm wide)
Room details
36 m2
Pool View, Mountain View
In-room amenities
2 Queen Beds
392-sq-foot soundproofed room, balcony/patio with pool views
Internet - Free WiFi 50+ Mbps and wired internet access
Entertainment - 49-inch flat-screen TV with premium channels
Food & Drink - Refrigerator, coffee/tea maker, and free bottled water
Sleep - Pillowtop bed, premium bedding, a down duvet, blackout drapes/curtains, and bed sheets
Bathroom - Private bathroom, bathtub or shower, designer toiletries, and a hair dryer
Practical - Laptop-compatible safe, iron/ironing board, and laptop workspace; rollaway beds (surcharge) and cribs (free) available on request
Comfort - Daily housekeeping and climate-controlled heating and air conditioning
Accessibility - Closed-captioned TV
Eco-friendly - Eco-friendly toiletries, eco-friendly cleaning supplies, energy-saving switches, and LED light bulbs
Need to Know - Housekeeping on request
Non-Smoking, renovated in January 2016, pet friendly
Connecting/adjoining rooms can be requested, subject to availability
Sleeps
Up to 4 guests
4 adults · 3 children
Beds
2 Queen Bed (150-160 cm wide)
Room details
36 m2
Pool View
In-room amenities
1 King Bed
392-sq-foot soundproofed room with park and mountain views
Internet - Free WiFi 50+ Mbps and wired internet access
Entertainment - 49-inch flat-screen TV with premium channels
Food & Drink - Refrigerator, coffee/tea maker, and free bottled water
Sleep - Pillowtop bed, premium bedding, a down duvet, blackout drapes/curtains, and bed sheets
Bathroom - Private bathroom, bathtub or shower, designer toiletries, and a hair dryer
Practical - Free local calls, double sofa bed, and laptop-compatible safe; rollaway beds (surcharge) and cribs (free) available on request
Comfort - Daily housekeeping and climate-controlled heating and air conditioning
Accessibility - Roll-in shower
Eco-friendly - Eco-friendly toiletries, eco-friendly cleaning supplies, energy-saving switches, and LED light bulbs
Need to Know - Housekeeping on request
Non-Smoking, pet friendly
Connecting/adjoining rooms can be requested, subject to availability
Sleeps
Up to 4 guests
4 adults · 3 children
Beds
King bed (151-180 cm wide)
Room details
36 m2
Park View, Mountain View
In-room amenities
1 King Bed
392-sq-foot soundproofed room, balcony/patio with mountain and pool views
Layout - Bedroom
Internet - Free WiFi 50+ Mbps and wired internet access
Entertainment - 49-inch flat-screen TV with premium channels
Food & Drink - Refrigerator, coffee/tea maker, and free bottled water
Sleep - Pillowtop bed, premium bedding, a down duvet, blackout drapes/curtains, and bed sheets
Bathroom - Private bathroom, bathtub or shower, designer toiletries, and a hair dryer
Practical - Free local calls, double sofa bed, and laptop-compatible safe; rollaway beds (surcharge) and cribs (free) available on request
Comfort - Daily housekeeping and climate-controlled heating and air conditioning
Accessibility - Roll-in shower
Eco-friendly - Eco-friendly toiletries, eco-friendly cleaning supplies, energy-saving switches, and LED light bulbs
Need to Know - Housekeeping on request
Non-Smoking, pet friendly
Connecting/adjoining rooms can be requested, subject to availability
Sleeps
Up to 4 guests
4 adults · 3 children
Beds
King bed (151-180 cm wide)
Room details
36 m2
Pool View, Mountain View
In-room amenities
Sleeps
Up to 4 guests
4 adults · 3 children
Beds
2 Queen bed (151-180 cm wide)
Room details
39 sqm
In-room amenities
1 King Bed
392-sq-foot soundproofed room, balcony/patio with mountain views
Internet - Free WiFi 50+ Mbps and wired internet access
Entertainment - 49-inch flat-screen TV with premium channels
Food & Drink - Refrigerator, coffee/tea maker, and free bottled water
Sleep - Pillowtop bed, premium bedding, a down duvet, blackout drapes/curtains, and bed sheets
Bathroom - Private bathroom, bathtub or shower, designer toiletries, and a hair dryer
Practical - Free local calls, double sofa bed, and laptop-compatible safe; rollaway beds (surcharge) and cribs (free) available on request
Comfort - Daily housekeeping and climate-controlled heating and air conditioning
Accessibility - Closed-captioned TV
Eco-friendly - Eco-friendly toiletries, eco-friendly cleaning supplies, energy-saving switches, and LED light bulbs
Need to Know - Housekeeping on request
Non-Smoking, renovated in 2016, pet friendly
Connecting/adjoining rooms can be requested, subject to availability
Sleeps
Up to 4 guests
4 adults · 3 children
Beds
King bed (151-180 cm wide)
Room details
36 m2
Mountain View
In-room amenities
2 Queen Beds
392-sq-foot soundproofed room, balcony/patio with pool views
Internet - Free WiFi 50+ Mbps and wired internet access
Entertainment - 49-inch flat-screen TV with premium channels
Food & Drink - Refrigerator, coffee/tea maker, and free bottled water
Sleep - Pillowtop bed, premium bedding, a down duvet, blackout drapes/curtains, and bed sheets
Bathroom - Private bathroom, bathtub or shower, designer toiletries, and a hair dryer
Practical - Laptop-compatible safe, iron/ironing board, and laptop workspace; rollaway beds (surcharge) and cribs (free) available on request
Comfort - Daily housekeeping and climate-controlled heating and air conditioning
Accessibility - Closed-captioned TV
Eco-friendly - Eco-friendly toiletries, eco-friendly cleaning supplies, energy-saving switches, and LED light bulbs
Need to Know - Housekeeping on request
Non-Smoking, pet friendly
Connecting/adjoining rooms can be requested, subject to availability
Sleeps
Up to 4 guests
4 adults · 3 children
Beds
2 Queen Bed (150-160 cm wide)
Room details
36 m2
Pool View
In-room amenities
2 Queen Beds
392-sq-foot soundproofed room with mountain and pool views
Layout - 6 bedrooms
Internet - Free WiFi 50+ Mbps and wired internet access
Entertainment - 49-inch flat-screen TV with premium channels
Food & Drink - Refrigerator, coffee/tea maker, and free bottled water
Sleep - Pillowtop bed, premium bedding, a down duvet, blackout drapes/curtains, and bed sheets
Bathroom - Private bathroom, bathtub or shower, designer toiletries, and a hair dryer
Practical - Laptop-compatible safe, iron/ironing board, and laptop workspace; rollaway beds (surcharge) and cribs (free) available on request
Comfort - Daily housekeeping and climate-controlled heating and air conditioning
Accessibility - Closed-captioned TV
Eco-friendly - Eco-friendly toiletries, eco-friendly cleaning supplies, energy-saving switches, and LED light bulbs
Need to Know - Housekeeping on request
Non-Smoking, pet friendly
Connecting/adjoining rooms can be requested, subject to availability
Sleeps
Up to 4 guests
4 adults · 3 children
Beds
2 Queen Bed (150-160 cm wide)
Room details
36 m2
Pool View, Mountain View
In-room amenities
1 King Bed
1011-sq-foot room with mountain views
Layout - Bedroom, dining area, and sitting area
Internet - Free WiFi 50+ Mbps and wired internet access
Entertainment - 49-inch flat-screen TV with premium channels
Food & Drink - Refrigerator, coffee/tea maker, and free bottled water
Sleep - Pillowtop bed, premium bedding, a down duvet, blackout drapes/curtains, and bed sheets
Bathroom - Private bathroom, bathtub or shower, designer toiletries, and a hair dryer
Practical - Free local calls, double sofa bed, and laptop-compatible safe; rollaway beds (surcharge) and cribs (free) available on request
Comfort - Daily housekeeping and climate-controlled heating and air conditioning
Accessibility - Thin carpet in room
Eco-friendly - Eco-friendly toiletries, eco-friendly cleaning supplies, energy-saving switches, and LED light bulbs
Need to Know - Housekeeping on request
Non-Smoking, pet friendly
Connecting/adjoining rooms can be requested, subject to availability
Sleeps
Up to 4 guests
4 adults · 3 children
Beds
King bed (151-180 cm wide)
Room details
94 m2
Mountain View
In-room amenities
1 King Bed
392-sq-foot soundproofed room with mountain and pool views
Internet - Free WiFi 50+ Mbps and wired internet access
Entertainment - 49-inch flat-screen TV with premium channels
Food & Drink - Refrigerator, coffee/tea maker, and free bottled water
Sleep - Pillowtop bed, premium bedding, a down duvet, blackout drapes/curtains, and bed sheets
Bathroom - Private bathroom, bathtub or shower, designer toiletries, and a hair dryer
Practical - Free local calls, double sofa bed, and laptop-compatible safe; rollaway beds (surcharge) and cribs (free) available on request
Comfort - Daily housekeeping and climate-controlled heating and air conditioning
Accessibility - Closed-captioned TV
Eco-friendly - Eco-friendly toiletries, eco-friendly cleaning supplies, energy-saving switches, and LED light bulbs
Need to Know - Housekeeping on request
Non-Smoking, renovated in 2016, pet friendly
Connecting/adjoining rooms can be requested, subject to availability
Sleeps
Up to 4 guests
4 adults · 3 children
Beds
King bed (151-180 cm wide)
Room details
36 m2
Pool View, Mountain View
In-room amenities
2 Queen Beds
392-sq-foot room with pool views
Layout - 7 bedrooms
Internet - Free WiFi 50+ Mbps and wired internet access
Entertainment - 49-inch flat-screen TV with premium channels
Food & Drink - Refrigerator, coffee/tea maker, and free bottled water
Sleep - Pillowtop bed, premium bedding, a down duvet, blackout drapes/curtains, and bed sheets
Bathroom - Private bathroom, bathtub or shower, designer toiletries, and a hair dryer
Practical - Laptop-compatible safe, iron/ironing board, and laptop workspace; rollaway beds (surcharge) and cribs (free) available on request
Comfort - Daily housekeeping and climate-controlled heating and air conditioning
Accessibility - Thin carpet in room
Eco-friendly - Eco-friendly toiletries, eco-friendly cleaning supplies, energy-saving switches, and LED light bulbs
Need to Know - Housekeeping on request
Non-Smoking, renovated in 2016, pet friendly
Connecting/adjoining rooms can be requested, subject to availability
Sleeps
Up to 4 guests
4 adults · 3 children
Beds
2 Queen Bed (150-160 cm wide)
Room details
36 m2
Pool View
In-room amenities
1 King Bed
1011-sq-foot room with mountain views
Layout - Bedroom, dining area, and sitting area
Internet - Free WiFi 50+ Mbps and wired internet access
Entertainment - 49-inch flat-screen TV with premium channels
Food & Drink - Refrigerator, coffee/tea maker, and free bottled water
Sleep - Pillowtop bed, premium bedding, a down duvet, blackout drapes/curtains, and bed sheets
Bathroom - Private bathroom, bathtub or shower, designer toiletries, and a hair dryer
Practical - Free local calls, double sofa bed, and laptop-compatible safe; rollaway beds (surcharge) and cribs (free) available on request
Comfort - Daily housekeeping and climate-controlled heating and air conditioning
Accessibility - Closed-captioned TV
Eco-friendly - Eco-friendly toiletries, eco-friendly cleaning supplies, energy-saving switches, and LED light bulbs
Need to Know - Housekeeping on request
Non-Smoking, pet friendly
Connecting/adjoining rooms can be requested, subject to availability
Sleeps
Up to 4 guests
4 adults · 3 children
Beds
King bed (151-180 cm wide)
Room details
94 m2
Mountain View
In-room amenities
Sleeps
Up to 4 guests
4 adults · 3 children
Beds
Extra-large double bed (Super-king size) (181-210 cm wide)
Room details
73 sqm
In-room amenities
Sleeps
Up to 4 guests
4 adults · 3 children
Beds
Extra-large double bed (Super-king size) (181-210 cm wide), Sofa bed (Variable Size)
Room details
36 sqm
Pool View
In-room amenities
Sleeps
Up to 4 guests
4 adults · 3 children
Beds
Extra-large double bed (Super-king size) (181-210 cm wide)
Room details
94 sqm
In-room amenities
Get answers about amenities, policies, and more — e.g. “Are pets allowed?” or “Is parking available?”
Provider-sourced guest reviews.
The airconditioning was terrible and the sinks kept overflowing when I washed my hands. I told the staff of both issues and were dismissed as it was an every day thing.The front desk staff who answer the phone when reporting the overflow of the sinks said "Yea, it does that, just wait a little bit and it will go away" When I mentioned the issue with the AC, she said "Its because of the rain and many rooms are dealing with that, there is nothing we can do, but I can send a technician to check it" When they sent the technician up to the room to check the AC, his solutions was to bring a box fan. For a double tree to send a box fan, it is insulting.
Het uitzicht en mooi golfterrein
De kamer was oud, geen handdouche, vuil bad, ..
Vue magnifique depuis la chambre et la piscine Piscine chaude et grande Serviette piscine Nourriture restaurant et bar excellente et abordable Chambre très spacieuse Balcon
Toilette proche de la piscine sans retourner à l'intérieur serait appréciable
Not enough staff. Hotel need electrical looked at
Pool
Out door chairs were worn out dirty and ready to be thrown away, dusty areas in room. Empty bath hair products containers.
Tout etait parfait
מאוד מטופח ונותן חוויה מצוינת, בריכה מעולה, ארוחת בוקר מעולה ואוכל בכללי טוב מאוד, נוף למגרש גולף מהבריכה, חנייה חינם, צוות מאוד נחמד
המיקום מחייב להוציא רכב בכול פעם, הבר בבריכה היה סגור
Clean. Beautiful
Nothing
I love the staff. The pool, view and bar area are the best!!
The WiFi was down which is difficult if you need to work.
Basen. Bardzo dobre śniadania
Brak możliwości zakupu kawy,
Breakfast was good but expensive, nice resort.
We had requested a crib but none were available. This was a major problem. I KNOW they are on a first come basis , because management said it repeatedly but did nothing about it. Marriott would have gone out of there way to find one.
We love the location and facilities
Check wast good. We had prepaidwith booking.com but Jesse made us pay again. Fernando tried to make it up to us by offering waiver of some fees. That was nice but we're still trying to get a refund to the value of $945usd. That's a lot of money when you need it for your holiday
The pool is good, the rooms are decent, and the hotel is nice.
However, the sun loungers by the pool were very dirty. We stayed for 3 days, and the room was not cleaned even once. They could at least have taken out the trash.
Alles !
Could not find any ice machine
Very nice
Location Pet friendly Very friendly staff
La piscine
Location was lovely to be near the golf course and look out to the mountains.
House keeping did not show up 2 out of our 4 night stay. The room was a nice size, bed was comfortable but the amenities in the room could do with an update. The pro shop never answered their phone prior to our arrival so we couldn’t book golf there and ended up playing at other golf courses.
Hotel lindo. Boa localização.
Quartos e hotéis antigos. Carpete sujo. Deixaram de arrumar o quarto mesmo pedindo. Café da manhã fraco/medio
酒店外设施很不错
酒店房间里面空调设施太陈旧被子很薄空调没有制暖,声音还超级大,晚上冻的根本没休息好
The rooms are very outdated and lacked basic hotel amenities such as a toothbrush or toothpaste, and only one bar of soap was provided. The mattress felt very old, and the carpet flooring is also outdated. At check-in, their system was down, which caused a delay. There was a noticeable smoke smell in the hallway. Although I understand it’s usually hot in this area, it was cold during our visit. Unfortunately, the heater was not working, and it was not fixed even after we informed the staff.
L’emplacement
L’accueil pas très souriant, personne à la piscine pour donner les serviettes, nous n’avons donc pas pu profiter du jacuzzi
Hotel is part of a gulf course with nice bicycle track.
Parking was not secures with reported security concerns. Far from main city attraction at Palm Springs.
Big rooms, big pool—and a bonus that it was heated properly—and big, beautiful views. We loved our stay!
The only negative we could say is the A/C did not kick in very well at all.
The scenery was beautiful! The property is very well maintained.
We didn’t get adequate information from the front desk staff about the bikes. As we began riding near the golf course, one of the residents was very rude to us and asked us where we were going. She told us bikes were not allowed. It was very uncomfortable to be spoken to in that manner. If we had been given some guidelines, we would likely have been able to avoid her confrontational behavior.
There were some sound issues with noise from hallway and dogs on premises.
Golf course close by, Starbucks close
Wish the spa was a little better enjoyed my massage
Nothing
The shower was dirty parking lot was flooded
Staff was very helpful. Our room had a balcony but there was a tree that was blocking our beautiful view of the mountains and they upgraded us to a suite since we were three adults . However the pull out couch did not have a mattress only the spring , they sent up a cot for my .granddaughter . The mountain view was spectacular
They should check the rooms periodically because the chairs on the balconies were broken in both rooms and the pull out couch for our third guest had no mattress to sleep on . The air conditioning was so loud , is sounded like a jet was coming through all night .
Resort fees of $40/day are the highest I’ve ever seen. No refuting even though we are Hilton members, the golf course was closed and we don’t use the pool or workout room. They only will clean rooms every other day and didn’t say anything about that. Finally, the shower tub wouldn’t drain so you wade in standing water during the event. Too many other choices and will try a different resort next time.
Grounds r beautiful Food is uber expensive & quality needs improvement Most of the staff were great but a few issues made stay not so perfect. Rushing to catch a tour so hopped in shower & there was no soap/bath gel to be had! This is a resort with a resort fee? Complained & person at front desk was nice but stated that no one asks for full service redo blah blah All I wanted was a bar of soap! They did comply & no resort fee charged Hotel bar: served us an undrinkable margarita so sweet that we asked for an adjustment They did so & charged $9 a piece cuz they added an additional shot! BTW we twice had to interrupt her long chat with another table just to get her attention. They did adjust our bill after we complained. Bottom line: Improve ur food & perhaps a little customer service education is in order!
We had a situation when we stayed and waiting to see how management responds.
Super clean. Very friendly staff. Convenient location.
Bathrooms in the room was a little dated but clean and comfortable.
Everything Good 👍
Hotel really needs an upgrade
We had a great stay! Honestly the buzz killer was no room service after calling 2 different times in a 24hr period. Not a big deal just was hoping for a nice lazy hotel experience
Easy check-in, plenty of free parking, nice gym, clean pool area, clean room and hallways, etc Highly recommend! I'll be sure to book here again next time I'm back!
Love that it is pet friendly. They hallway in the second floor smells really bad. I highly recommend the breakfast at the Polanco. It was delicious! We loved the pool was open till 10 pm.
Not clean
Zwembad was erg groot en schoon, voldoende schaduw.
De badkamer was wat verouderd, de shampoo houder was van de muur gevallen en stond op de rand van het bad, ook was er een tegel gebroken / ontbrak deze.. waardoor je tegen de vieze muur eronder keek.
Very nice and clean hotel
Front desk staff were very friendly and accommodating. Bar area looked very nice and room was clean and modern.
None at this time
Just all around good service and comfortable beds
Checking in was great the customer service was really nice ,made us feel welcomed. The resort is huge staff walking around was always nice. Elevators are really fast. Parking is easy. There’s free bike riding, definitely do that it’s really fun.
Coffee machine in room tast horrible. pillows or sheets smelled like laundry soap. Irn in room did not worrk
Family Friendly and very hospitable
.
My second time here, love the property, the pool, the food, the drinks . Overall affordable and super organized and clean
Staying at this hotel was truly an enjoyable experience, our room overlooked the pool and had a spectacular view of the golf course and mountains behind. The bar was cute and the drinks were delicious. The only downside was there seemed to be backup within the pipes, the lobby/ bar area began to flood at one point and then later our room sinks stopped draining and started to back up. Other than that, the hotel was great and we would definitely come back!
Terrible I was I was electrocuted by the switch
It mad not to change the popcorn ceiling , unsafe for health reasons!!
Nice
Beautiful view of the golf courses and mountains
Nice, quiet, clean. Nice pool area. Easy plentiful parking. Comfortable room with mini fridge. Good bar. Would stay again.
I enjoyed the atmosphere. I was also able to check in. There was a mix up with my room an I received an upgrade from balcony yo fire pit view.
Feedback themes are sourced from guest reviews provided by our data provider.
What guests love
Areas to consider
Cleanliness
7.09/10There were reports of dirty rooms and shower.
Service
8.56/10Mixed reviews on staff friendliness and responsiveness.
Location
10/10Good location very close to everything.
Room Quality
8.1/10Rooms reported as clean but some issues with outdated bathrooms and furniture.
Amenities
9.05/10Mentioned good amenities but issues with specific services such as room service.
Value for Money
7.58/10High resort fees without matching quality of service and cleanliness.
Food and Beverage
8.04/10Food prices high for quality provided; some service issues noted.
Overall Experience
9.59/10Positive stay overall with some disappointing moments.