Stirling Manor Boutique Guest House

Wonderful amazing views and central location with good shopping experience. The staff, Irene especially was super friendly and extremely helpful

The view of the dam was the best and breathtaking. The place is sitting high in the mountains with the perfect, unobstructed view of the dam. The staff was friendly and always available for assistance. The room was spacious, emmaculate and homely..There was a TV with all DSTV channels and the air-conditioner. I enjoyed their breakfast at the balcony with a great view of the dam.

Great host

Breakfast

Everything

Nothing

View of the dam

Steep stair cases and less options for vegetarians

Nice

Clean, well maintained garden and beautiful scenery 🫶🏽

N/A

The service at the reception was amazing 🫶👌❤️.My room was very spacious,clean linen and I will definitely come back for that jacuzzi 😍,I really enjoyed my stay.

The shower the tiles are sleepery i nearly hurt my ankle, other than that everything was great

breakfast was good, location was good as well

parking

The location... very friendly receptionist

Nothing much

Great location, really nice views. Comfy beds in spacious rooms.

Staff.

View

Power failure

Breakfast was lovely. Staff amazing.

The place seems dated and requires an upgrade.

Tout Vraiment super Exellent

Rien

Very clean and spacious room

Absolutely nothing

Everything Whats not to like

The place is nice, the staff is friendly, the food was good, but we bathed with cold water on our first morning and I was made to pay R1600 extra for bringing my partner after choosing 1 guest on the booking.

Cold water Paying extra 1600 for bringing my partner after choosing 1 guest for initial booking The birthday set up did not the price charged for it

Most of them all their bathrooms are exceptional with enough space. Spa room exceptional setting and their therapist know what they doing #thank you Gift Their preparation for the birthday celebration 🎂 best of them all they went all out #photographer#Thank u Gift you are star🎁

1.Breakfast style they must add variety of things to it. 2.They must have professional photographer for birthdays and anniversary celebration 🎊

The breakfast and staff were excellent. We were expecting 5 star and unfortunately the accommodation was far from it.

The whole place needs an upgrade

The view was great

Nothing

Everything was nice and peaceful. The staff is very friendly and helpful.

Just when it's fully booked parking is a bit limited and awkward.

The view from my room was such a breeze.

The stairs! I missed a step and fell. Hit my leg on the edge of the top stair, I was bruised and leg tender and painful the next day. The bar was closed for duration of my stay.

This place is beautiful and the view is worth it,I meet the Irene I must say she is the reason I booked when I see reviews about her.i must say all the places I visited this place is very clean.

Nothing loved everything

Everything

Everything

Accessibility

Nothing

N/A

N/A

Friendly staff, clean and great view

Nice views, the place is clean and spacious

Breakfast takes way too long

It was perfect, the view was awesome

Nothing

I liked the staff they were very friendly and helpful at all times. The view of the dam was exceptional 👌

The internet was very bad couldn't connect at with my kids

The view and the finishings in the room were really good. Were missing milk at the coffee station but that was easily fixed. Custom breakfast was really nice.

The steep climb up the stairs was difficult with luggage but not impossible.

It was in a calm area and very clean

Everything was perfect

The views are beautiful. The staff went above and beyond for us, even making my wife's birthday extra special.

The location was excellent, no noise and comfortable. The dam view was top notch

The room was quite spacious but if the can just change their pillows.

I loved the views, Internet was on point and the water was always hot which is a major plus point

Some of the lights in the room didn't work.

room an place

cockoroches

The Location The View The Size of the room The shower facilities

The portable aircon No supply of small milk No supper offered at the venue

The nice view and staff friendliness

The breakfast

It was clean and spacious, the staff were so welcoming and accommodating, nothing was too much for them

There was nothing I didn't like

Place quiet and peaceful. I enjoyed walking, no driving during the stay. My girls enjoyed the pool, beautiful dam view and delicious breakfast. Thank you to all for making my daughter's birthday nice: decorations, flowers and cake wonderful. Special thanks to Gift for a joyful smile daily and all staff. I enjoyed every moment.

Nothing

Location

-

The place was so quite, we slept so peacefully. we enjoyed the breakfast too great location with a nearby mall

Let me start by thanking sister Irene, she made us feel at home n she's very professional. The guesthouse it's very beautiful n we enjoyed our stay.

Iyoh the cocroaches at the night😪. 1 cocroach was on my shoulder while I was sleeping n I really hate those this 😑.

DieLage die Freundlichkeit des Personals

Nichts

I will start by saying thank you to Irene 👌🏾very professional, helpful and always ready to help 🙏🏾🌺The swimming pool was clean , the location perfect , parking perfect, security perfect

That place need to be Fugamise please please please we couldn’t sleep because of the cockroaches everywhere in the rooms specially at night 😭you can’t close your eyes 😑 we try to book somewhere else unfortunately we didn’t get a family room available 🥹😢 Your breakfast it not worth the money that you are charging 🙁cockroach in the fridge, coffee machine … 💔😢🥹

Nothing

We were unable to stay at the guesthouse. We checked in but didn't stay and left within hours of arrival. We had to get a taxi back to Pretoria at circa 730pm at significant cost. My mother who lives in Pretoria was offered the 'family room' which in fact had 'Private' on the door and we believe was actually for staff members. Comments on this room. (1) It was dusty. (2) When we tried to adjust the blind it fell down. (3) There was a key to unluck the outer door and an access card to unlock the bedroom within the room which was odd. (4) One of the showers didn't work. (5) No air conditioning (6) You couldn't access the TV channels. In summary it wasn't fit for purpose. My room was suite 6 which was better but the safe didn't work properly and the air conditioning didn't work. The biggest problem however was as follows. We left the hotel at circa 330pm to get some food away from the guest house. On our return at 630pm there were no staff whatsoever at the hotel, there also were no other guests. It didn't feel safe to stay at the hotel which gave rise to our decision to leave having already paid for two people to stay 4 nights.

Calm and quiet place. Lovely views.

Fine for me, but if you struggle with mobility, lots of stairs.

Everything was great.

Location, view.

No staff, facilities not available, description of room is laughable.

The staff were very friendly especially Irene.

1. Mattress was old and sagging in the middle. 2. Sheets had stains. 3. Gowns were yellow and hard. 4. Water disappeared whilst showering 5. Underplates in dining room were covered in dust. 6. Tomato sauce bottle had dried sauce around the edges.

Only the location has a great view, but that’s really the only good thing

The management is so bad. First of all, we waited at the gate for a long time with no one opening for us. My mom was even panicking. The phones were not going through—it was just bad. Then the electricity went out; we were in the dark and no one came to check if we were okay. We ended up going to a restaurant until around 22:00. We couldn’t bathe because the water was cold on the first night. On the second day, it was the same story with the electricity. The pool was dirty, and we had to ask for it to be cleaned before using it. Even the cushions by the pool had dust and bird droppings. They don’t have a bar, and there was only one breakfast option. I was so disappointed

The property was central and the host was friendly

The bathrooms was not very clean. The aircon was dripping water over a plug

The view from my room

Nothing

The view and the clean pool and fantastic staff.

The tiles were broken and my daughter nearly cut her feet. The whole place needs maintenance. Bedding and towels were disgusting. No shampoo and conditioner for a 5 star accommodation. No groceries and drinks as owners didnt buy any. No milk or water in the room. This is not a 5 star accommodation.

Sheets were at least clean

It was noisy in the mornings & during the day. The headboards were unstable, shaking in every toss & turn. I had to buy my own doom pesticide to kill cockroaches from the kitchen. WiFi not working.

The view

The towels were torn and dirty The bath robe was burnt No coffee or milk on tea tray, and after asking for some, no one did anything. They said no breakfast was served, but when we woke up, other guests were having breakfast. During the massage, a child was screaming the entire hour, AND some guy walked into the room. There were no drinks available on site or any room service. No soap, no shower caps, or anything in any bathrooms. There was a broken cupboard in one room. The hand towel was dirty and torn. People were setting off fireworks from the balcony below and one almost when into our room, which ruined our New years experience as we were trying to sit on our balcony. We complained, and no one ever came back to us. We stayed there 2 years ago and it was wonderful but this time it was absolutely horrible and just an awful experience.

Oh word the staff. Sesi Irene is super passionate about her work .I loved her super service . She attended to our every need with a positive spirit. Our room was 💯 the view incredible Wow definitely coming back.

All was well.it exceeded my expectations.

I liked the view very beautiful and the staff was very nice and friendly

There's only one gate or entrance which makes it difficult for 2 cars to pass

The stuff is amazing, the rooms are clean

Nothing to be honest

The staff are amazing, friendly, and accommodating. Very quick response on the whatsapp line. The location is great. The space is clean and quiet

I couldn't stay longer.

The dam views

Nothing

1. Request to repair/attend to leaking air-conditioner at least twice. 2. The property is rated 5star, in my opinion it is not. The bedding, shopfitting, FF&E is dated and overall maintenance required. 3. Booking.com states it has a bar. Not available! 4. An after hour manager must be visible on duty for a 5star rating facility.

I expected more. There were few options

Choosing one, item. Instead of having a variety of options and mixing as you like.

The pool and see view The chef and 2 other ladies were friendy but Irene and the lady at the head office were very unfriendly and not kind at all

Dirty carpet Dirty white sheets with blood and some black staff like eye pencil, horribly leaking shower when using them, very dirty and old decorating cussions, white towels looked very old torn, with permanent brown, pink or black marks, breakfast was 1 hours 6 minutes late with no information on how we go about ordering it, land line contact number on confirmation email and website says doesn't exist, management with bad service, receptionist couldn't help me with my complaint send me to their office number, the lady at the head office gave me horrible service for 2 different days during my stay at some point she called me a lie yet she wasn't at the accommodation place but openly to my ears called me a lie when I told her breakfast is not ready, calling her while standing in their kitchen with the rest of the staff

The overall space of the room was very good. The breakfast was good, even though they handed out different breakfast menus (one with an omelette option and one without). On both menus a buffet included a selection of cheeses & cold meats, but this was nowhere to be found. I did like my Genius discount on the original price.

1. UPON ARRIVAL, WE WAITED APPROXIMATELY 10 MINUTES FOR SOMEONE JUST TO OPEN THE GATE (NOT ONE OF THE CONTACT NUMBERS WE CALLED WERE ANSWERED). 2. APPARENTLY THE NEIGHBOR NEXT DOOR HELPED US TO CHECK IN AS THE PERSONNEL WERE NOT AROUND. 3. THE NEIGHBOR HAD TO MAKE CALLS TO FIND OUT WHICH ROOM WE WERE SUPPOSED TO CHECK INTO. 4. THE AIR CONDITIONING IN THE ROOM COULD NOWHERE BE SWITCHED ON. 5. THEIR WAS NO PLUG SUPPLIED FOR OPERATING THE HAIR DRYER. 6. ALTHOUGH THE ROOM IS FITTED WITH A NESPRESSO COFFEE MACHINE, NO CAPSULES WERE PROVIDED. IF I COMPARE THIS PROPERTY TO OUR OTHER STAYS OF 5-STAR-RATED, THIS IS DEFINITELY NOT 5-STAR RATING.

I liked everything especially the view and the friendliness of the staff

Nothing

The host the chef and cleaning lady who always wears a smile and happy to be at your service The view to the Dam and the quietness of the surrounding

Nothing at all

The cleanliness ….the decor …. The feel of the place just incredible just immaculate

Everything the staff were friendly and welcoming, service was very good ,breakfast is delicious. They surprise me with happy birthday decorations in my room. They made my birthday special.

The view

There was no bathroom toiletries The bed springs are gone Bathroom.smells bad

The reception lady was nice and the property was comfortable

I left a scarf there but was told they didn’t see it.

Friendliness of the stuff

Absolutely nothing

Staff,place has gone backwards fast,guest satisfaction does not exist.

I liked the location.it was quite and peaceful.the staff were friendly.

We waited a while at the gate before we were let in on our check in day.There was mostly no one in the reception area.The food was horrible.the breakfast didn't have sausages as indicated on the menu.the food was not appetising nor nice.the utensils were dirty.we were given the wrong food than what we ordered.we ended up ordering food from other restaurants.

The staff at the property were very friendly,we enjoyed our stay there .Thandeka welcomed us and took good care of us .Gift was also hands on .The 3 ladies who did our massage were great .The chef took his time to prepare delicious meals for us .They all made our stay pleasant

Thandela welcomed us with wormth and the rest of them were so good and the cheff...food was very good and hospitality

We were welcomed pretty well and Thandeka and Dudu made sure we settled pretty much well. They helped a lot in setting up our romantic setup and made it extraordinary. They ensured we experience the place by suggesting activities we can do and ensure we enjoy our time. They made our time of stay incredible.

Thandeka & Team, was all very welcoming, extremely friendly and particularly helpful. We where amazed with the prompt assistance from the team concerning the the faulty door issue, they made sure the problem was resolved. The team also made us feel very comfortable at the pool area and kept on checking up on us

Nothing

Room and view was amazing

Nothing