Novotel Montreal Centre

The hotel staff were very helpful and friendly.

Great location! Very convenient to the Bell Centre. Super clean and spacious rooms. Very comfy beds. Underground parking is easier than we expected. Denba, in the dining room has excellent customer service skills. He made breakfast time even better by his being very attentive and professional. The tiny fridge in the room was a disappointment. It was so stocked up with beverages for sale that its very difficult to squeeze in your own foods and beverages! Otherwise we very much enjoyed our stay.

It’s a great place

Everything about this hotel was great but unfortunately in our room (523), the TV stopped working after turning it on for a few minutes at a time (we stopped trying after a few times) and halfway through our stay, our room wasn’t able to “cool down” below 23 Celcius. As long as this was an isolated incident, I certainly would recommend this hotel.

This is our 3rd time going back because we love this location

Lovely 1-night stay. The room was clean, the bed was very comfortable, parking was easy. The staff were friendly & knowledgeable. We were traveling with bikes on the car, especially appreciated the help from Lajah with storing our bikes & her patient responses to our endless questions & concerns. Look forward to returning.

Shopping was great! Perfect location for the bell center as it was our reasoning for staying. Staff was amazing. Please tell the gentleman working the evening on Sept 27th late in the evening, my coffee was perfect and conversation was lovely! I will be returning.

Everything was at walking distance. I love Montreal Canada.

Have stayed her multiple times! Great hotel

Great place to stay, convenient location!

The hotel is in a fantastic location if you are attending any event at the Bell Centre venue, it's a short 5 min walk. For some reason the hallways were freezing compared to the temperature in the rooms. Room was comfortable and clean, we had to request an extra set of towels as they only provided 2 even though our reservation was for 3 people. Parking is available underneath the hotel and included with your room, it's a little tight so might be difficult if you have a larger vehicle but very convenient and they allow in and out privileges. The shower was good but as there is no door and the drain is slower to drain the water vs. how fast its coming out the bathroom floor can get wet and it appears on there has been water damage to the bathroom door at the bottom from the inside as a result. Overall, it was good, we would stay here again because you can't beat the location and it was clean and safe.

My favorite hotel in Montreal easy to access to St. Catherine street.

Staff were lovely and very helpful. Rooms where modern and clean.

Great location and clean room

Everything is good except the design of bathroom. It is not convenient

dog friendly

Great value! So close to downtown and nearby Bell Centre. Comfortable bed with adequate room temperature control and no audible noise from neighbors. Enjoyed a varied breakfast in the dining hall. Wish there was an air extractor for the bathroom and backlit vanity mirror.

Every one at this facility was awesome

Convenient downtown location, but parking was challenging for cars larger than compact size. Also, the the garage door is veeeery slow!

I found the property a little old and I hate carpeting in the bedrooms. For 2 people they gave us 2 bath towels and a couple of little ones. I had to ask for more and was advised that that was usually given for 2 people. I did receive more. Also, when taking a shower the water always sprayed out of the shower onto the floor as there was a small ledge between to stop the water.

Great location close to bell center for concert. Comfortable beds.

Only negative comment is there was no parking in the designated parking so I had to park across the street, which was 10$ more than the parking at the hotel

Amazing location and good price

The hotel is clean, the staff is really nice and the area convenient !

Close to everything, nice rooms, great breakfast.

Other than construction in the area , great location at a great price .

Location is great for bars

Clean and the rooms are big.

Close to the Peel metro station, some restaurants and mini market open 24h. Hotel was very quiet and clean with underground parking. Price was very good in the situation of 2 festival. Novotel is a name to remind!

Very clean, courteous staff Parking staircase filthy, back alley and nearby property covered in garbage. The hotel management should take action with Indigo and the city

Good hotel but needs a bit more lighting.

Rooms were nice than I expected. Beds were very comfortable. Bathrooms were modern but low on amenities (qtips, cotton balls, shower cap…)

I do not leave reviews but this time I felt I needed to. The visit started off well with a very early check-in but it was mostly downhill from there. The room was smell and had a faint wet dog smell which did eventually go away by the third day. The bathroom was a bit of a disaster. The shower is backwards so you have to physically get into the shower to turn on the water and you cannot reposition the shower head so you get wet. Not a problem if it’s for yourself but when you’re trying to turn it on for your kids that’s a problem. Next the drain plug doesn’t come out. You have to flip it and sometimes it would flip closed so by end of your shower there is water half way up to your knee. Next, housekeeping only left two towels each day despite having 4 people in the room including kids. We had to request two additional towels each day and on one occasion we had to give back the dirty towels and on the second attempt they tried to give us only 1 additional towels and said they always leave 4 towels in a double room to which we explained that wasn’t the case. We get like they may have thought we were trying to steal towels. Twice on the visit the toilet became clogged. On the first time I called the front desk and before I could speak I was out on hold. It cycles through 3 times before I hung up and tracked down someone from housekeeping. Within 5 minutes a maintenance person came up to fix it. The toilet paper rolls are missing end caps so they fly off. I’m out of characters

Great location. Walkable. Early check in

The good: Very comfy bed. The bad: View out the window is a garage filled alley.

Nice place in the heart of MTL, only a 30 min walk from most destinations.

Air conditioner doesn’t keep up on hot days.

I think the hotel is over priced I very basic hotel nothing fancy Not in a very good location

The hotel was what you would expect.

Conveniently located and situated in central downtown. Everything is walkable or easily accessible by transit. Hotel was in excellent shape with all necessary amenities, which made our 3 day stay feel like home away from home. Hotel staff were friendly and helpful, buffet was tasty with a wealth of options for guests to choose from. Only two things to note was the room safety lock for the door was broken. Also, the mental door stopper on the ground is not the best placement as you're constantly hitting your foot on it when accessing the armour. Overall great stay and experience at Novotel Montréal! We would highly recommend and come back.

Mostly positive. Quick check in and check out. It’s so close to St Catherine street with all the shops and restaurants. Close to subway and buses and very walkable too. Gym is great. Hotel is clean and maintained. Diligent room service. Had a very unpleasant encounter with a staff at the restaurant, would recommend to provide mandatory sensitivity training regarding race.

Overall a good experience. Construction around the property was little inconvenient.

Clean. Comfortable beds. Nice hotel.

Convenient walk from the central train station

Very well situated, half a block from St Catherine street with lots of shopping and food options. The staff is very kind and helpful.

Great stay at Novotel! Exceklent location, close to all the shops and restaurants, and not too far from the metro station (about 10 min walk). Our room is spacious and clean. Amenities included Nespresso coffee pods (limited to 2 per day) and tea. The only con is no fridge in the room, unless you ask it to be unlocked and potentially charged for mini bar items. Appreciate having shampoo etc. in larger refillable bottles. There is parking attached for a daily fee. There's construction right in front of the hotel so it was a bit tricky to get to the hotel, but reception was very helpful in providing directions. Overall a great stay!

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Terrible, not worth your money. Food stains on the Sheets when we got there. Next day they didn’t come clean our room til 4:30pm then tried to blame us for not putting the sign out for cleaning (confirmed with manager you do not need to put a sign out). They came back at 4:45 and rushed us while I’m standing there in a towel. Told them to come back later and the cleaning lady said her shift ends at 5. Breakfast buffet is a joke

Clean and comfortable. Central location. View was atrocious looking down at a rat infested ally and homeless sleeping among them. At the end of the day, we would return to our room and play a game called ‘count the rats”. Funny and gross all at the same time. We can’t find a reason to return to Montreal as a family. It’s more of an adult trip/city.

Very enjoyable. Clean, tidy and friendly staff. Only downfall is challenging parking for tall vehicles. It’s downtown and to be expected! Walkable distance to so many restaurants and boutiques.

Great location! Take the 747 bus from the airport and it leaves you 2 blocks away

My only criticism is that our room had only one USB output functioning, and the washroom fan wasn’t working. (If someone from Novotel is reading this, it was room # 412). Everything else was perfect! I will definitely be back whenever I am visiting Montréal.

The Novotel Montreal Centre is perfectly located. There are plenty restaurants and shopping options at a walkable distance. Nearest metro station (Peel) is at 2 1/2 blocks from the hotel, a 10 min walk. Convenient underground parking at the hotel. I highly recommend the Novotel.

tres bien situé au centre ville de montreal propre calme

Room was as not as clean as I felt it could have been and the mattress was not comfortable. But the service was great.

Hotel confortable en plein centre ville de Montréal. Petit déjeuner excellent.

Friendly staff and great service

The room was very nice!!! Bed was comfortable, nice and clean bathroom. Big TV and very easy to navigate. I Stayed there for 3 nights and they clean the room every day.

The room was comfortable and hotel was clean. The location was perfect.

The staff was excellent.

This hotel is in a very convenient location- close to restaurants and shopping. It was comfortable and clean. We had a great stay.

My friend and I liked everything about our stay, but it was the front desk staff who were exceptional.

This hotel get a 10 for its proximity to St Catherine Street and all the shopping entertainment and night life that Montreal is famous for. That is the good news. Everything else about this hotel is subpar and I rate it a 3 star motel as the hotel is not customer focused. Staff is not friendly. They are there to provide you keys and an invoice when you leave. The entire experience is geared to provide minimal service and limited engagement between customers and staff. The rooms are clean. The parking is sketchy as most of the parking spaces were roped off with yellow tape limiting the number of spaces and parking choices. I have not stayed at a Novotel before even though I have seen many of their hotels in my travels. I will not be staying at another Novotel in the future.

Everyone very nice

Thanks for a nice stay, we enjoyed our time

Great location near the train station. A tremendous amount of great restaurants within a block.

Still under construction. Room was not quiet and a lot of early morning vibration.

Beautiful hotel, easy to get to, great breakfast buffet

Great location. Welcoming front desk personnel. Six minute walk to Bell Center.

Highly recommend great location and great services

Staff were all incredible. Our window overlooked an abandoned building and what looked like a scrapyard. Rooms were basic but had everything you needed and were clean

Good Location in city .

We had an issue with cleaning in our room, there was a ised needle left by the window. We got switched to another room. There is also construction going on and if you open the courtains they can totally see into the room.

Construction of a new building close by with lots of cement trucks and very noisy. Inconvenienced with electricity being turned off for 5 hrs! Bar closes at 11pm on a Thursday night. Only two coffee pods per room per day, need to pay extra if you want more!

I loked how close it was to everything especially the Bell Centre as we we're there for UFC 315. Staff was super friendly especially the waitress in the lounge. We didnt have control over the thermost so it was slightly warmer around 74f than I like. The shower drained slow so I was in about an inch or two of water before my shower was done. Other than that ot was very comfortable and affordable, would stay again but only if i needed to stat downtown

It was a good experience to stay there very convinced lots of restaurants and shopping recommend to everyone

Location

Excellent stay. Comfortable bed, great shower, terrific location right in the middle of all the fun. Terrific staff

Staff members were welcoming. Property is dated, lobby looks and feels like a university lounge. They allow 2 free coffee pods per day, then you have to purchase more, not impressed. Pillows were lumpy and have seen better days, time to replace them.

Great staff, place is nice a clean.

Proximity to everything.

A wonderful 4 night stay in a great convenient location. 10 min walk to Central Station, easy walk to Mount Royal steps, 2 minutes from Montreal Canadiens Stadium. The street facing King room was spacious and clean, as was the modern bathroom. Bed was comfortable and room quiet for a great sleep. There is a room safe, coffee machine with pods, lounge and desk, iron and board. Good, convenient charging points and excellent Wifi. The breakfast has great options including a buffet or menu items - they even have the courtesy to ask if you have finished before putting everything away at Breakfast close time, something I've never expected anywhere before. Prices range from about $18 to $26.95. Good value. Great Hot water and water pressure. The staff are friendly and helpful. Lots of great restaurants and bars in the immediate area, including right across the street. Good 12.00 checkout. Would definitely stay here again - fantastic.

Great hotel

Good location with easy access to airport bus . Friendly helpful staff.

Dirty parking Dirty surroundings

Great location for Bell Centre events. Super friendly staff. Walkable.

Very comfortable bed, awesome shower

Superb location. Walk everywhere.

Absolutely nothing

Great location. Nice large room

Excellent property Friendly staff Great location in the heart of Downtown Montreal Onsite parking with in / out privileges is a big plus Very good breakfast buffet

Great breakfast buffet, room was interesting with the large window in into the washroom(could see sink and part of the shower). Parking garage door (exit) broke, was able to get out but could have damaged car, was about a 20 minute wait. (it was fixed for check out the next day). Great spot to stay when attending a Canadians game at the Bell Center, only a 7 min walk. Area around hotel is a lively place at night (Saturday), couldn't hear anything on the 7th floor.

This hotel is in a great location. Minutes walk to the Bell Centre, St Catherine, Crescent St and train station. Staff are make you feel welcome. Lastly the price is right.

Went for a Canadian hockey game. Great hotel and amenities. Clean and crisp. Lobby and rooms were very spacious and accommodating. Pleasant colour scheme.

We were going to see a concert at bell center and had travelled by train. Everything was within walking distance and super convenient. The hotel was clean and nice. Would stay there again

Quick easy check in and easy parking.

Convenient to bell Centre. Clean friendly and convenient

Great place near everything you need in Montreal. Everything was great!

The staff are very friendly

Very convenient location for a conference in downtown Montreal