The Garden Hotel Guangzhou - Discover 26 cultural treasures with hotel Golden Tour Guide

The room is always clean The staff always smiling

rooms are clean, staff are good, breakfast not really good AC is perfect.

I picked this hotel because it was close to my needs. The subway is right next to the hotel to get you around gz. Not the newest property in gz but close and convenient and well maintain.

great location, grant hotel

Very nice and quite place during a busy area

A grand hotel to stay on

I was disappointed with my stay. For a 5-star hotel, there were no umbrellas available in the room or even with the concierge. During check-in, my room was not ready, and I was asked to wait without being offered a complimentary drink or an upgrade, which is usually standard in 5-star hotels in such situations.

Experience of heritage,refinement, and hospitality, epitomizes luxury and oriental grace.

The rooms were very clean and the staff were very friendly and helpful

It is a great hotel but the breakfast is terrible and it is always smells fish in the lobby because of the restaurant

Room had a strong smoking smell, overall service are good.

I'm very like the hotel, service good

good for business's trip

Great stay. Super comfortable. Mancy at front desk was very helpful extending my stay. The gym and spa are good. A bit messy and limited water but sauna and steam room were excellent.

It’s very nice and good variety Everything is available The bed is very comfortable and the room is fantastic Everything in this hotel is fine

keep it up

The hotel has a history but nicely renovated. It is spacious with a nice garden and pool that you can play with kids. Remember to bring your own swimming cap if you don’t want to buy one though. It is located between the old and new parts of the city but right next to a metro station for getting around.

Dont go to this hotel. Very expensive with the worst service. No one speaks English. One hour to order a bottle of water at breakfast. The worst food very really very expensive 25 dollars for a burger very bad. Ask for reservation in a good restaurant and sent me to a hole where nobody understand. Dinner in hotel more that 60 dollars per person. Service is terrible. Room small and bathroom inside... dont go very bad hotel

Great stay. The rooms are getting a little dated. Otherwise no issues

Very good hotel

Nice stay all over. Very clean. Great Hospitality. Professional people. Wished i did not choose breakfast with our stay. Not accustomed to Chinese breakfasts.

best conditions, great location, staff is well trained

Generally very pleasant stay and friendly helpful staff

One of the old but classic hotels in Guangzhou. Good staff. Xiao Hua at the front desk was awesome—she was so helpful and sweet with making arrangements for my aging patients. The best service ever!

Everything was nice - the only thing I dint like was that the sliding door shared between the toilet and shower We were two people sharing E500 room and I think for me a separate bathroom and shower with individual door is better

Great stay despite being a very busy period of the Canton Fair. For a large, well established hotel, standard overall is excellent,

We were given the end room of the building and the Internet was non existent hence would not agree to a room like that on the next stay if there was one.

Excellent

Very poor WiFi. Pretty much non existent.

Good place.

They really need to keep a seating area in the lobby Breakfast was a hassle Receiving curriers was not organised Location great Shuttle buses really old and not clean you better of taking taxi at least in the morning to return you can use them

Always a great stay here at the Garden. Lots around the area to eat & shop, easily accessible. Rooms and staff are great. Recommend staying here

Great Hotel. spacious suites. Beautifull Garden with falls. could use a cafe next to the Garden instead of the Bar. Service is Excellent at the Hotel.

The property is maintained poorly, backed up toilet and very strong odor, can’t wait to get out of there.

Area is nice and close to everything. Train is right in front of the hotel. The room is pretty small and a bit dated. The bathroom is quite small which can be inconvenient if you are sharing room with someone.

Since 2013, I have been visiting and staying at this hotel and it is among the top hotels in Guangzhou. The front desk features one of the best staff members, an Indian gentleman named Mr. Kulvir.

Old hotel but in very good condition, very friendly staff and almost all speak English , amazing Garden inside the hotel. Great breakfast with choices even for vegetarians. Around the area there is a lot of nice restaurants that serve Mediterranean food for the one who are not used to Chinese cuisine.

All good

All good! I

This is a time-honored hotel opened decades ago as an official hotel for the Guangzhou Foreign Trade Fair. Today it is still a luxury hotel with many decor updates so it feels fresh and new while keeping a beautiful traditional vibe. The dim sum at its restaurant is quintessential. There is a direct bus service from the hotel to Hong Kong International Airport - around $20. Super convenient.

The staff left no stone unturned when they upgraded my stay with a apartment suite. Providing packed breakfast for an early morning flight was a cherry on the cake. I superbly loved their service. Must recommend booking here.

everything is good

This is the first and forever five star hotel for the Cantonese at the old city centre of Guangzhou. When I am visiting my hometown, I stay at my “home hotel”. As simple as that lol

Overall, there is no issue staying in the hotel. Unfortunately, there’s a restaurant called “ T H E P E A C H B L O S S O M “, it gave our family very bad experience on our last day trip at Guangzhou. We booked “ Yum Cha “ at one of their function rooms at 8:00 am. After placing about 15 plates of Dim Sims, it took almost one and a half hour ( 9:20am ) to serve the first one dish. Chased 2 times and foods had not come. We had to mention that our flight departing at around 1:00pm, dim sim dishes were started to come one by one. Further, it cost us CNY 48.00 per head, in order to have a private function room. It is so called “ Tea Price “. There were 7 adults, and it cost us CNY 336.00 and this does not include Dim Sims dish. We feel that price we paid does not equal to the service provided and food quality.

Like everything the hotel provided

Great location

Old facilities, check in counters are temporary only . Room is small. Staff is not very helpful when room is not available, instead of sending my luggage to room when available, my luggage is checked at concierge and mixed other luggage ready to leave . So later when I came back , I have to repeat the check in process again plus locating checked luggage. It could have been frictionless but hotel decided to have guest themselves take care of everything

Always my first choice when stay in guangzhou.

Always the best hotel in Guangzhou.

Excellent hotel I enjoyed the staying I will recommend to my friend keep up the high standard

Facility is a bit dated (liked no usb outlet) but overall is clean and effective. The garden in property is beautiful. Staff was extremely friendly and helpful. Central location and Metro station is about 3 mins walk.

I like this hotel's location most and room facilities. however, the first floor hallway is very disappointed - the entire floor is just like a resturant and coffee shop, even worse, there is no any seat in the waiting area!!! Here I remember in 1980s, many seatings in the first floor, now I have to stand there waiting for an hour to sort out the booking issue, terrible!!!

Very happy !

The hotel is very nice and staffs are very helpful!

Room is very comfortable

c

I had a great experience at this hotel during my first visit to China. It’s very foreigner-friendly, with staff who spoke English and were both kind and professional throughout my stay. I would definitely recommend it to other first-time visitors to China. However, I did have an issue during check-in. The staff initially wanted to charge me for the minibar without informing me upfront. It wasn’t until I questioned the unusually high deposit charge that they explained it was for minibar usage. I asked them to remove it, so I’d recommend double-checking your deposit charges during check-in to avoid any surprises. On a positive note, the hotel also has a museum, which is a great feature to explore during your free time. Overall, it was a wonderful stay, and I’d happily return!

The hotel is in the center of the city and the location is very convenient. The lobby is magnificent, the rooms are newly decorated and clean. My favorite hotels in Guangzhou

Staff is nice and cooperative

Probably the worst WiFi I have experienced. Doesn’t help when you are there for business. Will have to re consider future stays.

This was my first time staying at The Garden Hotel Guangzhou, I was really surprised that how friendly the staff were; other than the cleanness of the place, staff are well trained. They were quick, hard working, helpful, friendly and efficient as the hotel was jammed due to the exhibition time during my stay; it further surprised me was that most of them speak English! I would love to stay there again when I go to Guangzhou again.

very nice staff. rooms are clean

Service Excelent!! Very good internet!! Room very nice and confortable!! The shower is amazing!!!

Safe and convenient

Very good

Service is good and very welcoming. 3 different locations for breakfast as it can get busy however issues are with the rooms. There is no privacy between bed and toilet or bath for a twin. So if sharing with a friend a twin room there is only one glass that slides for the toilet and then the same glass that slide for the shower and that’s it no where to change in private. Basin is outside so if one is sleeping another getting ready the entire room is disturbed. The more expensive rooms has a frosted glass partition separating the bedroom but nothing that will stop seeing through. Be comfortable with who you are willing to show your skin with.

Very pleased

Rooms a bit old , breakfast needs a massive upgrade. Coffe served in cardboard cups, no spoons to mix sugar , they offer plastic straws. It’s unbelievable how they are so off on the detail which costs nothing.

Always a great stay at the Garden. Rooms and hotel are great, area around hotel has lots to see and eat. Will continue to stay here in the future.

Its a great hotel, the staff are very pleasant & mean well, it could be more efficient but that’s what I have found in China, have to stick to the rules

will go again

AC vents in room to be cleaned often. Got respiratory and flu like sickness during my stay.

The hotel is getting older and definitely needs refreshing; the first room I had was first of all dirty (cleaning was much better in the past) and there were hair on the table which also had some water damage and not fixed, they have covered it with some magazines. Within hours of check in, it started to drip from the bathroom ceiling into the bathtub so they had to change my room. The second room was similar, not that great of a cleaning, furniture a bit run down, bathroom needs renewing. Breakfast on 30th floor is definitely better than the 1st floor; that was the only reason I booked this hotel, a good breakfast but it won’t be enough for future trips. They have a noodle restaurant on the first floor, adjacent to the lobby which is a good addition for people who want a quick lunch or dinner. Generally food quality of the hotel is the best thing here. The management should consider renewing the facilities as soon as they can while the food will not save the day much longer.

Convenient hotel for business travelers near by metro station and different food cuisine resturants

Great hotel but WiFi a serious issue. Not sure why they don’t work on this, won’t be staying again due to lack of wifi connectivity. I stay 50 nights year in gz and they lost this business due to WiFi. Everything else fantastic

Good hotel and friendly staff who speak good English. The area around the hotel is very convenient for Halal food options

The both rooms is not a good design for guests to stay because there is only one door for both shower room and toilet room. You can only close one door in a time. Bad design and it is not convenient and uncomfortable to use .

All is good

Beautiful facilities, good service, Room is on the small side, especially bathroom, but might be relevant to the price.

Swimming pool is not provided a clock for people to watch a time. Shower room in sauna area has smell and stinky , Very dirty.

Very cool

Very nice hotel

have been few times, is a good hotel but not always same room standard for same price

Location is awesome if you are DESI!!!

Like every thing about the hotel

everything is Perfect

Hotel building is old

Location only ok. Room was nice.

Building is a bit old, and outdated

Excellent services and gorgeous decorations! Love the little museum as well. Highly recommend!

Spacious room, clean and friendly staff, will stay here again next time when we come back.

The room is so so so nice. Especially the bed is so so so so comfortable. I have slipped disc problem and I have no backache after sleeping a night with this super comfortable bed. Awesome! The smell of the shower gel is so aroma. The service is super! It is really worth to stay.

A classic 5 Star hotel. Will stay in Garden Hotel again.

It was amazing, one of the best Hotel you could find in Guangzhou, lots of flowers and the garden with waterfall was spectacular, it made my stay in Guangzhou super gteat.

All good! Will come back again

Hotel was very clean, rooms are nice and spacious, staff was extremely friendly. the garden in the hotel was minddd blowing and the koi fish were amazing! you could also feed them after having the amazing breakfast.

Staff super amazing and accommodating, they have very nice restaurants , bar and best breakfast buffet. Rooms needs renovation.

Near the road no near for the shopping and eating no water inside the room

Amazing experience