DoubleTree by Hilton Phoenix- Tempe

Best short ribs ever!! Friendly staff!!

Alittle warm inside...

The spacious room, comfortable bed, shampoo, conditioner, lotion provided. Staff is friendly and helpful. The fireplace nook at the front was nice ambiance. Free bottles of water for the room and frig in room were nice. Southwestern craftsman decor nice.

The bathroom was very small and the door to the toilet shower was in a position that made it difficult to shut when on the toilet. Lots of unused space in the room overall with such a small bathroom makes no sense. The lighting was not great, in strange places: bathroom mirror light at the top creates shadows and is low lighting - on the side of mirror would be much better. More light in the main part of the room would be good.

staff was nice

the rooms smell and it is ery old. more like a motel than a hotel.

The room was nice sized. The buffet breakfast was good.

The lack of exterior lighting in the parking areas and along footpaths was awful-nonexistent. This presents a real slip and fall liability hazard for guests. I suggest you correct this as soon as possible.

Camere spaziose, vicino aeroporto, personale gentile, buona colazione

Close to freeway Helpful staff Excellent buffet breakfast

I love this place.. the location is great, the restaurant is good and the beds are extremely comfortable.

Nothing! My favorite hotel.

Fresh cookies at check in- amazing!!! Pool was nice too! Everything was easy going- which we loved!

The bathroom wasnt the tidiest when we arrived. But it wasn’t anything we couldn’t work around since we booked so last minute.

Nothing

Everything

Belle piscine. Beau décor. Séjour très sympathique. Grand parking.

Friendly staff, location amazing, pet friendly, outdoor environment

The worn out corners of furniture, hair in bathroom and bedroom, loud doors slamming

The design of the buildings and rooms were so cool. The room was large and very comfortable. We used the airport shuttle to and from the airport and the driver Tim was so friendly, knowledgeable and happy to answer any questions about the area.

No problems in the slightest - they even give you warm cookies when you check in

I loved the large size of the rooms. It also has an on location restaurant that was really fun to hang out in!

Room was comfortable.

Was not told of any amenities the hotel offered. Very noisy neighbors and I asked if security would resolve this and was given vague reply. Then another group of guests were yelling and swearing near my room while I was trying to sleep and this was not addressed in a timely manner. Lighting on grounds was quite poor with reduced visibility for security when walking to the lobby.

Location

N/A

Great room, and Tom was good picking us up. Nice bar/restaurant. Close to airport

No microwave

只是离机场不远而已…

1. 房间开不了窗户 2. 我们房间有怪味道 3. 厕所没有换气扇！！！ 4. 整体就是很一般

The breakfast buffet is not worth the price.

Love Tempe and nice area to be

No free breakfast

First and foremost, the staff at this hotel were truly outstanding. Everyone I interacted with was incredibly kind and friendly, going out of their way to ensure that my stay was as pleasant as possible. They were also very helpful when it came to addressing any concerns I had.

Unfortunately, my initial room (246) was not up to par. The tub had drainage issues, taking an unusually long time to empty, and there was an unpleasant smell in the room that detracted from the overall experience. I believe that the hotel could benefit from some upgrades and aesthetic updates, as the exterior has potential to be really inviting. With a little attention to these areas, it could become a much more appealing destination.

Staff was very professional and friendly

Building run down elevators dirty

Location and size of the room

Needs a refresh. Curtains in the room were ripped around the edges. Other things needed to be painted or just updated. Also I kept getting lost at night trying to find my room. Adding more signage would save some steps.

Staff was attentive

The room 147 needed maintnance and serious TLC toilet didn’t flush appropriately. Bubble of a leak from upper unit ceiling over shower . Shower curtain torn . I reported all to Front desk staff

Location was convenient from the airport. Staff were great, the best bit about the hotel. Breakfast was ok.

Room wasn’t that clean

The staff were friendly. The room was a good size and there was a refrigerator.

I could have used some help with my luggage. Another guest stepped up to help push the luggage cart. The bathroom seemed clean, but needs updating. The bathtub didn't drain very quickly. The toilet didn't flush very well. I appreciated the bottles of water, but they could have put them in the refrigerator rather than out on the counter. The buttons on the phone to contact the front desk or request a wakeup call did not work. I had to call the hotel. Although, they said the airport shuttle ran every 30 minutes, I had to call from the airport for the driver to come pick me up to go to the hotel.

Quiet

Locstion. Plenty of elevators. Parking. Warm cookies

We were just doing an overnight near PHX airport ahead of an early morning departure, so the location is good with a 10 min shuttle drive to and from. We had to wait a while for the shuttle to pick us up from the airport after dropping off a rental car, but the scheduled airport return was right on time. The room was well appointed and the bed was comfy. We didn’t pack swimsuits, but we enjoyed some time to relax by the pool in the inner hotel courtyard area. Both the courtyard and room were quiet.

We noticed that the entry door off the balcony and the bathroom door, trim, and walls are little ‘tired’. All in need of an update and refinishing.

Staff & location 🙂

The location. The bed was comfortable and the staff was great.

y room lacked a chair for the desk, and the window had no room-darkening shade, allowing visibility.

Location

Walkway to stairwell or elevator very dark. The toilet seemed to be running continuously. Black spots on ceiling near beds and bathroom ceiling.

The shower spray was good, but the furniture in the room was worn. the edges of the able looked loke a dog had cheed on it.

Clean and comfortable staff was helpful and friendly

No microwave on jn the rooms

Der Pool ist gut und sauber.

Das Hotel ist in die Jahre gekommen und benötigt eine Renovierung..

Staff was very friendly and helpful. Calm and quiet during night hours which gave me perfect rest.

Everything was perfect.

Very nice and clean

All is good

Took good care of my mom with all her questions and making her feel comfortable

Everything was perfect

Nice hotel - good breakfast, pool etc. room good just a little tired - could do with a new carpet but it was fine.

Comfortable bed, beautiful property

Furniture looks like it was pulled off the street. Cable TV. Rug frayed. No mini fridge or microwave.

The location was central to the area

The bathroom tub was not clean. The room smelled of marijuana and the front desk staff was unresponsive to my request for an air freshener.

Very quiet, decent sized rooms, pet friendly.

The doors don’t open right away because they are older. The pet fee was higher than we were initially told it would be.

Zeer ruime en supercleane badkamer. Medewerkers waren heel vriendelijk. $17 voor een uitgebreid en smakelijk ontbijt. Veel gezellige zitplaatsen in de mooie tuin en een prachtig zwembad.

Niets - Alles was piekfijn in orde !

Restaurant was good, beds comfortable

Needs some maintenance on the doorway trip hazard

Location

Breakfast was a generous buffet and located near the lobby.

The bed has seen some mileage

Love this place! I'll be back!

Bel hôtel avec un bon petit déjeuner

The pool area was nice and the bed was very comfortable.

The breakfast buffet was not worth the money. It was worse quality than the free buffets that are often offered at hotels like this. I was very disappointed. Also, the room was a long distance from everything.

The pool and lounging areas were beautiful. The rooms were big and spacious and the bed was decent.

Aside from the rooms being very dated. My main issues were the lack of some appliances such as microwaves and kettles. I requested for microwave but it never came. They also don’t have any drinkable hot water/thermos in the evening which is available in other hotels around the area.

The fact that the towel rack was hanging off the wall and the air system had a banging noise

Very friendly staff,comfortable bed, nice pool and hot tub. Stayed one night.

Smelled like cigarette smoke in the lobby, the room felt dark even with curtains open. I prefer brighter lighter colored walls so it feels open and welcoming. This room was a baby poop light brown color. Breakfast buffet pricey $16 as they were out of eggs Benedict. Would skip breakfast due to everyone breathing on the buffet food. That’s just my opinion.