Hampton Inn Closest to Universal Orlando

Nahe universal - gute Sauberkeit

Komplett hellhörig… jemand der nicht mit Geräuschen schlafen kann ist ganz dringend von diesem Hotel abzuraten. Sehr altmodische Zimmer.

The amazing staff, specially the girls on the breakfast area

Some old furniture around the room

El servicio de transporte a parques de Universal este bien. No entendi porque no tienen a Disney.

El espacio para desayunar algo limitado. Los alimentos del desayuno pueden ofrecer algunas cosas como jamon, queso, que son buen complemento de los desayunos.

Buenas habitaciones , limpio, buena ubicación

Bella and Arlette at the front office were awesome. Also at the breakfast area Angela and Carmen were very nice. Thank you guys.

The elevators need to be upgrade

The hotel is in a great location; it's clean, the beds and rooms are comfortable, and the staff is friendly.

We stayed for 7 days, and breakfast was the same every day. I suggest you improve the variety by offering different fruits and other options, since it's always the same and doesn't have much flavor, which gets boring. There's a slight musty smell in the rooms.

Friendly and efficient staff

Hot breakfast

Tub faucet was coming off, they couldn't give us a chair for the tub. My daughter broke her ankle and couldn't put pressure on it. When i called 2 times to question a scooter on the bus I was told it was ok but when we got there was told it couldn't go on the bus. We ended up driving ourselves to Universal. They need to communicate better.

Lady at breakfast. She was so sweet.

The manager walked into our room without knocking or making her presence known! That was absolutely inappropriate. She was lucky none of us was naked!

Location.

Breakfast.

Location

Breakfast

Das Frühstück war einigermaßen ok und die Betten waren gemütlich

Wir sind spät angereist und mussten noch 30 Minuten warten bis ein freies Zimmer für uns gefunden wurde:(Das Zimmer hat gestunken und es lagen Haare überall.Zudem hatten wir im Zimmer ganz viele kleine Spinnen die anscheinend irgendwo geschlüpft sind😔Das Hotel kam uns leider nicht entgegen.

We arrived at our hotel exhausted after a long drive, hoping to check in at 3 p.m. However, the staff informed us that we couldn’t check in even though we arrived at the designated time. We tried checking in through the app, but it showed that our room wasn’t ready. Since our room had been changed, we were also unable to receive a digital key. The lobby smelled like cigarettes, which was a stark contrast to the hotel’s claim of being smoke-free. After waiting for an eternity, we finally reached our hotel room. We collapsed onto our beds, only to find them to be as hard as rocks. The air conditioning was ineffective; we set it to high, but it felt like low, and when we turned it to cold, it was hot. We were drenched in sweat all night. The refrigerator didn’t work at all and couldn’t keep our food cold. The next morning, we headed to breakfast, where the food was decent, but the staff was incredibly disrespectful. They didn’t bother to use any manners and pushed their way through the crowd, expecting us to move without asking.

Si

Convince to everything

Food wasn't that great

Location, parking and good value

Dark rooms and dated decor

Location

A lot of Itch mite and​"The housekeepers are missing the dust; it’s everywhere, on every bed and light."

Localização. Para os parques da Universal e área do Milenia e Outlet Premium

Recepção com cheiro de cigarro, quarto com mofo e cheiro de vinagre, carpete sujo, frigobar não funcionava

Buenos cuartos, limpios, baño equipado, eficacia en el front desk. Desayuno abundante, queremos hacer reconocimiento a la persona que estaba a cargo del desayuno, mantenía todo limpio y ordenado, muy amable.

staff were all very kind breakfast was the best part !! huge variety of foods - we stayed over 4th of july and they had red white and blue sprinkles to add to your waffles :)

the "fitness center " didn't have any weights , just 1 elliptical, 1 treadmill and 1 bike. it was size of a closet essentially. the "free shuttle" to universal ONLY leaves ONE time at 8am!

Ubicación

I was extremely happy with this location. We arrived early due to having to work and the front desk staff were nice enough to let us check in a little earlier. The wifi worked great for our meetings. Breakfast was on time and warm. Lots of places nearby to grab some food. Room was clean, water pressure was great.

The Hampton Inn at 5621 Windover Dr, Orlando, FL is a very centrally located hotel, just a few minutes from the FL Turnpike, I-4 and HWY 435 - South Kirkman Road. It's 10 - 15 minutes driving time from Millenia Mall, Int'l Dr, OBT, and Universal Studios Parks. It is a very reliable, clean, comfortable, family friendly hotel, with the highly standard excellence anticipated from a Hampton Inn. As expected, they offer complementary hot breakfast, WI-FI, and self-parking, among other amenities. It's a great value at a very convenient location.

Everything

We stopped here for one evening. The hotel is located near Universal Studios but not directly off the FL Turnpike. The front desk associate was friendly and helpful. The room was clean, comfortable and spacious. The furnishings were vintage but functional. The a/c worked well and kept us comfortable all night. The room was very economically priced. They do charge a 50.00 deposit. There's no way anyone would incur that much in incidental charges and members with Diamond status are not likely to pilfer items from the room. The breakfast was standard for a complimentary buffet. Overall, it's a solid option and I would stay here again.

Location

There were bugs on the bed

Breakfast was fine. We stayed two days and there were different selections on both days. Of course the favorite was the fresh made waffles. Overall price was great for the stay and it is very close to Universal Studios and other surrounding attractions.

Could not say I did not like something.

Nice clean and friendly staff

Nothing

Was clean and room was nice

Nothing

Nothing

It smelled of mold and mildew

Nos encantó .😊

Excellent 😊

Pefectly adequate hotel for one night stay. Very nice breakfast. Clean, comfortable room. Nice bedding - not those super-thin so-called blankets provided by some budget hotels. All staff I encountered were lovely.

I have no compalints

The hotel was clean, the front desk staff were very friendly, and the breakfast was delicious.

The only unpleasant part of our stay was the woman working in the breakfast area. She constantly got in guests’ way and came across as unfriendly and passive-aggressive. It seemed as though she did not enjoy her job, which negatively affected the overall atmosphere during breakfast. Other than that, we had a pleasant stay.

Está muy cerca de los parques Universal pero no está tan lejos de Disney. Además está muy cerca de los outlets. Hacen aseo en la habitación todos los días. Hielo, café y aguas aromáticas las 24 horas.

Puede mejorar un poco en la variedad de los desayunos pero no estaban nada mal

Everything

Room clean and updated

Hot breakfast was good. I wish it was a little more variety to pick from…

Limpeza!! Sem barulho!!!!

From the check in to check out, very friendly and professional.

amazing job, made us feel welcome and very accommodating.

Clean and confort. Near to parks

El desayun9 y la Ubicacion

El cambio de agua diaria, y de los articulos de aseo⁴

Todo!; el desayuno súper completo, la habitación muy cómoda, la ubicación espectacular, tanto para ir a Universal, como a los Outlets; además tienes opciones de comida, a las que puedes ir caminando. Volveré, sin dudarlo.

Es gab zwei Betten und das Zimmer war sehr großzügig

Man kann die Fenster nicht zum Lüften öffnen, im gesamten Zimmer scheint schwarzer Schimmel einfach überstrichen worden zu sein und kommt erneut durch. Unser Zimmer lag direkt neben dem Eis-Automaten, der jede Stunde laute Geräusche macht. Nichts für Personen mit leichten Schlaf

I am writing a 1 star for numerous reason, and ultimately, because they did not want to call me. It shows their true customer service. First, while I understand that early check-in is not guaranteed, I specifically requested a room on the second floor in advance. Instead, I was assigned a room on the third floor without any notice or discussion. After the fact, staff questioned me about my medical condition as justification for the issue. Being in a Legal Healthcare world, I found this highly inappropriate and invasive. My private medical information is protected health information (PHI), and I should not have been placed in a position where I felt pressured to disclose personal health details simply because my room request was ignored. Second, housekeeping left a disturbing and unprofessional note during our stay. What was most frustrating was not only the incident itself, but the complete lack of a sincere apology afterward. Rafael repeatedly minimized or brushed aside the matter rather than addressing it professionally and respectfully. Additionally, the service we received from staff throughout the stay was consistently poor. At one point, my partner requested a single yogurt due to an early departure, and staff responded with unnecessary attitude and snarky remarks over such a simple request. That interaction was completely unwarranted and reflected poorly on the hotel’s customer service standards. Off the elevators of the 3rd floor was totally gross. Pizza boxes sat on the trash can for days and crumbs from cookies on the floor were just inspect/rodent welcoming. We are also disappointed by the inaccurate statements made by Rafael regarding communication. He claimed that he spoke with me directly, which is false. He only spoke with my partner. Furthermore, the front desk informed me that Rafael would call me later to discuss these concerns, but he never did. All communication ultimately occurred through email only. Overall, the handling of these issues demonstrated a lack of professionalism, empathy, accountability, and communication. I expected much better treatment from Hilton, especially during a stay connected to a professional conference.

Entraron a mi habitación y abrieron una de mis maletas. Lo más extraño es que mi maleta estaba con candado. No nos hubiésemos dado cuenta pero dejaron un jabón dentro de la maleta. En recepción no le dieron la importancia debida ya que no se llevaron nada. Aveces la limpieza de la habitación no era buena.

Nemám co vytknout, velká spokojenost.

Funcionários atenciosos

Um Elevador quebrado, fez falta Café da manhã razoável

Localização

Everything was great

The wait for the elevator only 1 was working

Nice and spacious rooms, good breakfast, good shower

Very noisy traffic sound, the windows are in dire need of sound proofing

My stay at the Hampton Inn in Orlando was overall very pleasant. The staff was friendly, the room was clean, and everything met my expectations.

I would like to suggest an improvement for guest safety. During my stay, I slipped and fell in the bathtub, as there was no anti-slip mat. Adding a non-slip mat or surface in the tub would greatly help prevent accidents and make the stay even safer for guests.

Everything 🤍

Couldn't stay longer due to having to work 😭

I liked the placement.

The pool looked like it hadn't been cleaned and there was no hot tub that I could see

Clean, comfortable hotel in amazing location. Close to everywhere I needed to be. Breakfast was good, as was the all-day coffee availability. Friendly staff and easiest check-in of all time. Would definitely choose this hotel again.

n/a

Everything including Morning Breakfast

NA

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Das Zimmer ist super ausgestattet und sehr komfortabel. Die Lage ist super nah zu den Universal Studios und es wird auch ein kostenloses Shuttle zum Park bereitgestellt.

Das Frühstück ist sehr simple mit Papptellern und Plastikbesteck. Ein bisschen Käse oder Wurst und Obst/Gemüse wäre schön gewesen.

Está bastante bien ubicado

Location, breakfast, beds were comfy

Toilet would not stop running. Shower leaking the entire time. I told hotel staff but it was never fixed.

We stay at this hotel 6 or more times a year and have a wonderful experience every time. The front desk staff is friendly and helpful at any hour. The managers are excellent as well! The breakfast staff ensures no food runs out EVER. My children love the afternoon cookies too! If any items are needed (extra towels, etc.), housekeeping is quick to respond. The beds are the most comfortable I’ve slept on while vacationing! The drive to Disney is easy! If you’re visiting to experience Universal, it is super close with a morning shuttle from the hotel. We (family of 5) highly recommend this hotel. You can’t beat the value and convenience of this location.

Very nice location. Near all we went to. Breakfast was very good. 24hr coffee bar was nice too.

Had a smokey smell in the elevators. Not a huge deal

Very nice and clean

Traffic

Close to park

Everything was good

The hotel is in ain a walking distance from Universal gate, even so thay provide a free shattel once a day to the studio. this with free parking make the stay at the Hampton Inn Closest to Universal, very conviniant.

Emplacement parfait pour accéder aux parcs d’attractions . Petit déjeuner copieux

Tout

La proximité avec le parc Universal studio et la navette. La qualité du petit déjeuner. Le confort des chambres.

A localização é boa; o café bem honesto; quartos limpos; estacionamento bom.

O hotel não cobrou no meu check-in uma parte do valor, por erro deles. Depois de 7,8 dias foram cobrar e eu estava no parque. Qual não foi a minha surpresa, na minha volta, os meus dois cartões do quarto estavam cancelados. Fui questioná-los e eles deram a desculpa que a catraca do parque desmagnitizou. Totalmente desnecessário. Eu estava lá todos dias, o café-da-manhã é na frente da recepção, eles tinham o meu cartão de crédito salvo. Não havia motivo algo para bloquearem o meu acesso.

Todo limpio y cómodo

Falta espacio de guardado de ropa.

Excellent emplacement proche d’Universal avec un petit déjeuner copieux. Très bon rapport qualité prix.

The hotel’s location is excellent—conveniently close to most major theme parks, making it an ideal base for families and leisure travelers. Breakfast was tasty, with particularly excellent coffee that set a pleasant tone for the day. The property offers ample, well-organized parking, which made arrivals and departures hassle-free. The outdoor pool is well maintained with clean water and comfortable lounging areas. Elevators were reliable and kept in good, sanitary condition. Overall, a very convenient and comfortable choice for guests visiting the area.

I normally choose Hampton by Hilton for its reliable standards, but my recent stay fell short due to serious service failures at check-in and check-out. At check-in a front-desk agent mistakenly placed a duplicate security hold on my credit card. Despite several days since departure, the second hold has still not been released, and I continue to pursue a refund. The agent appeared unfamiliar with the property’s systems, was unprofessional—including eye-rolling—and handled the situation poorly. Check-out was equally unsatisfactory. I requested an invoice that included the names of the people traveling with me (first and last names only). Even after discussing this with a manager, the request was denied. The manager stated they could not help and suggested I file a formal complaint if I wished. This dismissive response is unacceptable and inconsistent with the Hampton brand experience I expect. These issues—improper card handling, slow resolution of a duplicate charge, untrained or unprofessional staff, and refusal to provide a straightforward invoice amendment—made the stay stressful. I recommend management address staff training, billing procedures, and guest-relations protocols immediately to prevent similar problems for future guests.

Good breakfast, clean room

Aseo y personal

El desayuno, los huevos muy fríos y en general no era bueno, baños muy antiguos