Quality Inn & Suites Yellowknife

there was no breakfast offered, the location was bad , there was no park for our vehicle. we parked the vehicle on the road at our own risk .

parking should be available for customers , not sold to only monthly paying clients. the carpet in the rooms is dirty and broken, the tub drain was plugged , no water going the tub drain.

Location

Traffic

Having proper AC would be a big improvement.

The staff were friendly.

Not a safe hotel. Constantly made to feel unsafe by the homeless population that frequents the front of the building and often will be inside the lobby. They will grab at personal items, be intoxicated, and some even stay in the hotel when they get enough money. The first night I arrived there was a woman screaming at 3am until the RCMP came and arrested her. The property is gross and is more like a homeless shelter than a quality stay.

ロケーションが良かった。

特になし

Very bad

No staff to clean up the room

Well appointed room with comfortable bed and bath tub, with good clean linens. The property was well located, had a handy independent restaurant which was open long hours, in the associated mall. There were several other smaller restaurants offering interesting ethnic cuisines, and a scratch bakery which is a must visit. Staying indoors was especially important considering the frigid outdoor temperatures. Front desk staff were businesslike, but very helpful. I especially appreciated their helpfulness when my airline departure ended up being delayed a full day, and I needed to stay an additional day.

Sound proofing was poor between room and especially the hallway. Some patrons were loud and needed to be controlled, which was recognized by security. My visit was during Aurora viewing season, so guests were out and about at all night hours.

Staff were nice, and accommodated my special request for the booking, which was very appreciated. Overall, enjoyed the stay and would stay here again.

Nothing

Everything

ロケーションが良かった 清潔感あり

洗面所の水の流れが悪すぎた シャワーがお湯にならない時があった

There was no breakfast provided. We had to go to Ricky's. The staff were lovely. We used the shuttle to the airport which was good but a little slow. Room was very spacious.

The bathroom was kinda gross. Generally I found the price expensive for this type of hotel.

The staff were very friendly and did thier best.

Located in a bad, drug center, air-conditioning was not working and the tube to the window diconnected when I tried to move it. lights had to be unplugged to plug it in the airconditioning. The appliances in the room were all on power bars, cheap ones and I would say not up to code. Old stained carpets. However the stay was superb.

The location was ok. Being so close to Ricky's is excellent the breakfast there was great. Access to taxi's first thing in the morning was excellent. No need to call or wait outside with all the homeless. Cabs are sitting there ready for you to run out and jump in.

Where to start. The room was extremely hot. I checked the portable AC unit and readjusted the exhaust hose, so it was actually outside. But didn't realize it was disconnected at the unit. So, the hot exhaust was blowing back into the room. The shower would not fully engage so water pressure was about half, and the shower head was level with my chest. Worse thing was there is no way to get to Tim Hortons from inside the mall you have to go outside. When I first arrived, I had 3 homeless people harass me for money. Then in the morning security had to chase a drug dealer away from me who wanted me to purchase drugs. Perhaps if I was there under different circumstances I could have partook in the Northern Light tours.

It was quite

There was no parking, parking maximum is 2 hours street parking. From desk told me to keep moving my car which is unrealistic at a a hotel. I received a ticket that l now have to pay because the hotel has no proper arrangements even for paid parking. There was no wifi the three days l was there . There was no staff to clean on Sunday towels were everywhere on the floors with no one to pick them up

Bathroom bed

Fire alarms and no hot water

Beds bathrooms

Fire alarms no shower until hot water

ロケーションが良い。買い物に便利。

3日滞在中2日間でぬるま湯しか出ずシャワーができなかった。

Never stay again

Cold, Old, Small, you cannot expect the quality. You can hardly survive.

Staff was very helpful. Let us stay until 12 pm past check out.

No heat, no hot water until the morning. Fire alarm woke us up early. Water pipes busted in the lobby entrance.

Older building, area a little sketchy

good

Window broken Won’t close

I like that that location is right in middle of town with lots of food options available as well as supermarket nearby. Top marks for location. It couldn't be better. It is also the most value for money option, albeit in the expensive town of Yellowknife. The room and facilities are pretty decent. They were also kind enough to extend the checkout time which was something that we really needed at that time.

When we stayed there, Yellowknife's main road in & out of town was closed due to wildfire. Unfortunately, it was also hazy. The room's central air conditioner is not working but a portable aircon is provided and you have to stick the exhaust hose out of a window. This means that the hazy air can also come in. Although this is not the hotel's fault, I just did not feel safe with some of the people hanging near the hotel.

good location, dt area but homeless at the front door

….

Very poor ‘quality’ for the price. Window in our room was broken and covered with cardboard. Portable air conditioner was to vent out other window but didn’t fit properly so didn’t really vent welk. Lots of noise outside the window, people yelling and swearing most of the night.

Location

Parking in the street

hotel ok. no parking at all.

Very convenient location.

The hotel doesn't offer breakfast.

Stinks

Where do you even begin worst hotel I’ve ever stayed at could nit pic a million things if you like having a good sleep this is not the place for you

Close to everywhere

Too expensive

The mattress and the staff

The carpet in the hall way had multiple stains. The wall paper in the bathroom was peeling. Stains on wall paper in our room. Furniture was old and scuffed. No seating in the large lobby! Three day stay and no housekeeping the first two days!

Good location downtown. I appreciated the shuttle back-and-forth to the airport.

there is no air conditioning in the rooms. They do have a air conditioning contraption on the wall, but it doesn’t work. They put in portable air conditioners, but for them to work you have to open up the window and put the exhaust tube out of the window, which allows mosquitoes to get in. The unit that we had in one room wasn’t functional until we played with her a bit and finally got the exhaust hose connected to the unit. Are the room didn’t have a unit so it was just hot and the fan in the room didn’t work.

It was just a Inn not a Quality Inn

Location, staff

Needs repairs and upgrade

The place is quite shabby. It advertised a free breakfast but there was no breakfast

Very nice front desk staff and fast

not a thing.

location is awful, we did not feel safe. the moment you walk in you are met with homeless folks ag the entrance and about 20 more in the lobby, the hallway to the room was really gross, and the room itself was disgusting. The parking was on the street where you could find it, which was not ideal. we stayed one night, canceled the rest and moved to the explorer hotel 4 blocks away.

Parking. Was under the impression there was free parking but there was actually no parking

It was way over priced a and the staff we completely ignorant.

This was the WORST hotel I have ever stayed at!!!

There is no place to sit for rest to wait for the shutter bus.

Location is very good

Room size, cleanliness, decoration. There are no seating/sofas/table in the lobby even though there are plenty of spaces available! First room allocated (room/bed size is too small) got no hot water and temperature control not working making the room steaming hot! Hair dryer and the air cooler operate too loudly with the former reaching 100db!

The hotel is average, but the front desk staff is very good and helpful. The room is relatively small, but the beds are comfortable.

There was no place to sit in the lobby to wait for our tours for pick up

Check in was easy, very friendly staff

The hotel isn’t in the best shape, but the beds were very comfortable and the room was clean

Excellent location.

I couldn't control the heat in my room. The homeless people sleeping in the entrance to the hotel.

Super friendly staff! The prime location in the city centre also helps.

I was glad the staffs were friendly.

Very poor breakfast available.

Duvet had stains and room was quite dirty in corners, lights were faulty, hot water was not always guaranteed, very noisy room

Quality Inn was priced in the lower price bracket. Although in the lower end of the price bracket, I feel it was still a little high for what you get and could be priced lower. It was convenient to be at one of the recognised locations for pick up for the different tours.

free breakfast

Check in was smooth and appreciated to get in a bit early. No hot water to shower was super frustrating as well as a broken washer so no laundry available. Beds decent enough. Hair left in the bath tub that was not mine so was not happy with that. No parking for my rental. Quality is not what comes to mind here for this place. People drunk out front and asking for money constantly was annoying.

A lot of social issues in the immediate vicinity & hotel lobby. Staff were great, but environment was definitely uncomfortable.

the street people woke me up at 2 am

Upgrade the room type.

Cleaning issues.

very good excellent

The rooms were not the cleanest. The TV had lines running through the screen and the rooms are very dated.

The rooms were not the cleanest. The TV had lines running through the screen and the rooms are very dated.

I would NOT recommend this hotel to anyone It’s overpriced— it’s Old — example — I got up early at 5AM and there was No warm let alone HOT water Terrible

The front desk staff were very friendly

Breakfast was not as good as similar hotels we’ve stayed at - eg Best Western and only grab and go on sundays. Three night stay- housekeeping never made up the room and we had to ask for new towels, toilet paper, tissues, trash emptied. There was no furniture in reception for when waiting for tour buses to come.

The hotel is in a good location, adjoining a mall where there are some shops. Right next door is another side of the mall with a Tim Horton's, more shops and the Visitor Centre (where you can get information on local attractions, collect a free certificate and pin, watch a short movie on the Aurora and look at some local artist's work). Very close to a big pharmacy, an independent supermarket, book store, restaurants. It is walking distance to the Prince of Wales museum. The visitor centre can give you a map and directions if needed. Tours like the one for Aurora Village collect and drop you off at the hotel. There is a free shuttle bus to and from the airport. The free breakfast was good, with breads and condiments, cereals, fruit, pancakes, eggs, ham, juices, hot drinks. Our room was as pictured on booking.com, with a very comfy King bed and fold out sofa bed. Spacious room, clean, carpet a bit worn but no worries, we were coming in and out from doing outdoor activities, so wouldn't have wanted to be trampling on plush, new carpeting! The staff are hard-working and down to earth people, friendly and welcoming. There appears to be a service run through the hotel that assists homeless people with meals and transport to appointments. I haven't seen this anywhere else, but think it's a great idea and more hotels should be doing it.

Expensive for a room during September

The staff and location are the only positives.

Run down, unclean, broken, expensive for what you get.

Close to supermarket easy walk to Food outlets. Breakfast simple but good. Staff friendly. Shuttle service convenient. The rooms were clean and good value for money. The mall area was pretty much closed and there were a number homeless people about who were under the influence. They didn’t bother us but I didn’t feel safe going out of the hotel on my own as a female. The hotel itself felt safe.

The hotel said free parking lot but it was street parking. Hotel phone wasnt working. Door was noisy, cant adjust room temp, furniture was old and broken. However, staff was kind and nice. Good thing was easy to access downtown.

Clean rooms, staff was very professional and helpful. Tim’s was close for breakfast.

Great location for the winter months

Beds are comfortable.

Very Hot in the room, not so clean carpet. Small room, bedding sheets too loose and comes off the mattress. Very small refrigerator. Mold in the bathroom. Closet in the bathroom. Small trash cans. Homeless people asking for money all the time or following you.

Stay was okay

The security guard was rude and very unprofessional. Wouldnt check with the older male at the front desk who was outside smoking to let my spouse in (put his name on the list) Said I was with the boarding home when I wasnt. Wouldnt call the manager when I asked. He made the situation worst then it should have.

Location good, pity about all street people!

People are smoking weed at entrance, very noisy during mid of the night. People are shouting outside.

Close,To most places

Minimalist breakfast, dirty carpets in elevator and facing the breakfast room, ugly lobby, small room,