Envue, Autograph Collection

Good location

Poor staff and communication , still didn’t get refund which they promised for shortening the stay.

Location

Very disappointing experience. When we arrived, we were made to wait THREE HOURS before we were finally given our rooms. During that time, we sat in the lobby watching other guests receive their rooms while we kept being told, “15 more minutes.” Every time we asked for an update, the staff would whisper among themselves but never give us a clear explanation. We basically lost our entire afternoon sitting in the hotel lobby waiting. After three hours, we finally received our rooms. I do want to mention that the supervisor was very kind, apologized for what happened, and upgraded us to a room with a beautiful view, which we appreciated. However, they still weren’t able to put our rooms on the same floor. Unfortunately, the upgrade did not make up for the frustration of spending three hours of our trip waiting in a lobby with no clear explanation or realistic estimate of when our rooms would be ready. We will not be returning to this hotel.

Very clean & comfortable

N/A

No stairs. could only take the elevator.

The views of NYC, the ferry across the street was conveniently located.

No major concerns.

Toilet broken - air conditioner so loud we couldn’t sleep

bathrooms are huge! two sinks two mirrors and a big shower room always smelled nice The bed, was so comfy i couldnt stay out of it the staff were so nice and friendly

we had a bad smell of pool water in the whole floor (outside the room)

Great hotel and location. Best view of the city, especially at night. Water taxi across the street right into manhattan. Waking trails along the river!

Negative Review for Envue, Autograph Collection — Stay July 29–31 I stayed at the Envue, Autograph Collection from July 29 to July 31, and unfortunately this was one of the worst hotel experiences I’ve ever had. The issues were not just inconveniences — they were major failures in customer service, reservation handling, and billing integrity. Check‑In Disaster (July 29, ~12 PM–5 PM) The problems began immediately at check‑in. Despite arriving around noon, our room was not ready for hours, and we were not the only guests left waiting. But the real issue was how badly the staff mishandled my reservation. I had booked two queen beds, yet the front desk insisted I had reserved a king bed and tried to charge me extra to “change” it. After nearly an hour of waiting, showing my membership, and providing my confirmation, they suddenly claimed my reservation was actually for August, not July — even though my Marriott app clearly showed the correct dates. It was obvious they were completely disorganized and did not know what they were doing. The manager initially promised to fix the mistake and get us our room, then walked away to the Residence Inn and never returned. Every 15 minutes I checked in, and every time I was told, “Give us a few minutes, we’ll call you.” They kept us waiting until after 5 PM. When they finally gave us the room, they issued only one key for a two‑bed room. Late‑Night Issues Continue We returned after midnight, and unbelievably, they still could not issue an additional key. They blamed their computer system and refused to acknowledge their earlier mistakes. The staff was unfriendly, dismissive, and unwilling to take responsibility. Small Relief the Next Day The next day around 10 PM, one gentleman at the front desk was actually helpful — he gave me an extra key and offered complimentary breakfast. He was the only person who showed professionalism. Billing Problem After Checkout After leaving the hotel, I discovered they overcharged my card by an additional $300 beyond the original reservation and agreed‑upon rate. This is unacceptable and raises serious concerns about how this hotel handles payments. Overall This stay was stressful, frustrating, and far below Marriott standards. The front desk team (except for one employee) lacked training, accuracy, and basic customer service skills. The reservation mix‑ups, hours of waiting, inability to issue keys, and unauthorized charges make this hotel a place I cannot recommend to anyone.

قرب المكان من محطة الفيري حيث تبعد 10 ثواني فقط، المنطقة المقابلة للفندق ساحرة و تطل على نهر الهادسون ومانهاتن وتوجد مسارات للمشي وحدائق صغيرة قريبة ومحاذية للنهر

النظافة كانت دون المتوسط. الميزة الوحيدة للفندق هي الاطلالة على النهر وعلى مانهاتن.. حتى الغرفة لم تكن مجهزة بما يكفي.. الشاور سيء وضعيف..

Ok

I bought something by mail that was supposed to be delivered to my room. I didn't receive my package (there was no inotification of delivery).

Honestly I am not someone who writes negative reviews but I am disgusted at the way Cece from the front desk behaved ! Booked a stay for the July 4th fireworks and was told that I will have a view of it by the front desk. When I called to today to get details on parking the manager told me I would not have views of it. The manager said they would waive the cancellation fee and cancel it for me and I told her I will call her right back. Called back and that when I reached Cece. Honestly the way she speaks, the rudeness and attitude is just horrible. And when I asked if I would be charged for canceling now, she said she has to check if it’s a prepaid visit and that she’ll call me back. I called back in an hour because she didn’t call me back and she said our system is down and she wouldn’t be able to check. I asked her if she can guarantee that I won’t be charged any money for a no-show tomorrow because their system is down and she was not able to give me an answer. And then I told her let me check my credit card and and call her back to see if I was charged to see if it’s a prepaid. Having been calling for an hour and a half now and no one is answering. Honestly, very disgusted with the service. And I hope I get my refund back !!!

Location. The view was stunning and the hotel was right next to the NYC water taxi. Our room was beautiful, comfortable, and clean.

It would have been nice to have a 2nd bed/pull out couch option in a city view room

I have stayed at the Envue many times over the past few years. The rooms are quiet, the views are tremendous but many of the employees of this hotel have a real ATTITUDE. Like you should be grateful just to be allowed to spend your hard earned money there. It must come from top management as it’s been consistent over the years.

The view of Hudson River and New York Skyline

The pool Hours.more restaurant choices

Skyline views and Hudson River

Pool hours need more Restaurants

Чудова локація, дуже чисто, чудовий персонал

Хотілось би мати зарання питну воду в номері, но не думаю що це проблема

Het uitzicht, de locatie bij de Ferry

In 2025 was het ontbijt goed maar dit jaar viel het wat tegen. Het personeel werkt superhard maar ze zijn met te weinig personen voor het concept. Een buffetvorm is wel te adviseren

Sehr gut

The cleanliness, the view and that it’s modern

First off, very nice location! The ferry to NYC is excellent, runs frequently and is inexpensive. Park your car at the on-site garage and head to the city. Rooms are updated and clean even though the shower pressure is quite low. This seems to be a trend over the past few years with Marriotts.. Residence inn next door is a little more dated but has this better. The bar is a bit on the expensive side but the service, drinks and food are excellent, especially desserts! check out the outside patio in the evening, beautiful view of the city! The staff is very good and understands the industry I work in and that our plans can change in an instant and always worked with us. Thank you!

I witnessed an atrocity at the EnVue resturant. Last night I was enjoying the evening when a nice sweet couple walked in to buy drinks. They sat in the lounge area and were told they cant sit there although theres no sign saying such. they proceeded to head to the outdoor seating and were followed out by an irate staff member who began to yell at them for no reason at all. This was wrong and uncalled for. The sweet couple proceeded to leave and handled the situation in a very respectable manner. I demand that the hotel apologize to them as they did nothing wrong and did not deserve this rascist treatment!

Tolle Lage, große Zimmer und sehr gutes Frühstück

Der Service könnte etwas besser sein, nächtlicher Feueralarm

Fire alarm(false) in the middle of the night.

Perfect location, varied and delicious breakfast options and the staff are super friendly - especially Chris; made our stay comfortable and pleasant 🤗

Very clean, beautiful view

Must pay for parking Complimentary water kept at front desk

Nice waterfront location with views of New York, with a ferry station to get to NYC right at the entrance of the hotel

The bathroom supply could have been richer. We literally only had one piece of soap and a 5 pack of cotton swabs for the entire stay of 3 days. Additionally, there was a night fire alarm incident on one of the nights (3:40 am to 5:30 am) with firefighters coming, evacuation and technical problems with hotel facilities. There was literally one hotel employee on duty and he was not ready for that. No instructions, no guidelines, no bonuses (like extended breakfast times) for the quests.

Der Ausblick ist atemberaubend und das Zimmer wunderschön.

Das bei verrutschen des Bettlakens ersichtlich wurde das die Matratze stark verschmutzt ist.

Location was good. Beautiful view. Even better that it had parking. Wish it came with the room though like other places.

Limpieza y tranquilo

Ubicacion

We chose the Envue, Autograph Collection at 550 Port Imperial Blvd in Weehawken, NJ because of its perfect proximity to the Lincoln Tunnel. Our goal was to enjoy a Wednesday evening performance of CATS: The Jellicle Ball—the electrifying, dance fueled reimagining of the classic musical featuring Broadway superstar André De Shields—while avoiding the stress of driving into Manhattan during theatre rush. Parking at the hotel and using a rideshare to and from the Theatre District turned out to be the ideal plan. Another major reason we selected the Envue was the availability of rooms with two Queen sized beds, which was important for our comfort. The room also included a small mini fridge, perfect for keeping our snacks and libations chilled during our stay. From the moment we arrived, Chris, the Front Desk Manager, set the tone for an outstanding experience. He checked us in quickly, respectfully, and with genuine warmth. As two senior citizens using canes, we appreciated how attentive and patient he was. He ensured we received a beautiful, comfortable room with a stunning view of the NYC Ferry Terminal—a view that was even more magical at night. Even though we had already reserved an Uber to take us through the tunnel to 44th Street for dinner at Sardi’s before the show, Chris still took the time to explain the fun and affordable ferry option for future visits. His knowledge of the area and his enthusiasm for helping guests truly stood out. Because the hotel does not offer valet parking, Chris went above and beyond by giving us clear, step by step instructions on how to access the shared parking garage with the connected Residence Inn, and how to navigate the elevators back to our room. His guidance made everything seamless. Although we did not have the opportunity to visit the rooftop restaurant and bar, it looked like an amazing option for enjoying the Manhattan skyline without ever leaving New Jersey. We will certainly keep it in mind for a future stay. Our room was spotless, quiet, and very comfortable for two adults. The bathroom and shower were easy to maneuver, which we especially appreciated given our mobility needs. We slept wonderfully in the cozy beds and woke up refreshed for an easy checkout, assisted by Tyrick, who was just as pleasant and efficient. Envue exceeded our expectations, and Chris deserves special recognition for making our stay smooth, welcoming, and memorable. We will absolutely return—and next time, we just might take that ferry ride he recommended.

Loved Chris. He’s the best. Really helped us out with making our stay extremely special. Highly recommend

La vue est exceptionnelle, le personnel est très sympathique

Non ce n’est pas ce que je n’ai pas aimé, mais il y a un petit bémol quand vous arrivez dans le hall d’entrée. Vous êtes un peu perturbé car il faut monter au restaurant mais qui est marqué dans l’ascenseur il serait bien que ce soit un peu mieux indiqué pour éviter d’être un peu perdu dans ce grand hall qui est très bien agent et d’ailleurs.

Wow… Views of New York City and The Hudson River , cigar lounge 5 stars feets away from Hotel, HighWood restaurant was very convenient at the corner of hotel walking distance.. I can’t wait to visit again Envue is a must stay check in was fast , quick and friendly while looking at New York city across the Hudson River

Parking garage 22$ /day ,very small and tight Most restaurants choices needed

Very nice hotel will definitely stay again

The location is ideal for getting into Manhattan by ferry. Make sure to check the schedules! The reception is on the 6th floor and so is a bar with a lovely view. Staff very friendly!

NA

Beautiful views, room was clean and inviting..

N/A

La vista

No pudimos hospedarnos en el hotel porque hubo un problema con la habitación que había reservado y nos pasaron al hotel de al lado

La vista del hotel

Nada, todo estuvo bien

The room was clean & comfortable

There was no reservation on the system when we arrived & we didn’t receive a warm welcome. They eventually found the booking. After a long flight this is not what we wanted. There was a fire evacuation in the middle of the night, which turned out to be a false alarm from another guest. There was no apology or care from the hotel. Finally our room wasn’t cleaned on one of the days & I had to request clean towels.

Breakfast and location were great

Not allowing guest to go out on the rooftop unless you ate at the restaurant and should inform guest ahead of time about the security deposit of $150 per night.

First of all, let me say this: You're making the biggest mistake of your life by coming here. After a long journey, we went to the hotel to check in. I gave my name and they said they'd wait for me. They said there was a computer issue and needed to fix it. So I waited. At least 10 other people had checked in after me. After keeping me waiting for about an hour, they told me my reservation was canceled, there were no rooms available, and I needed to find another hotel. And this was at 11:00 PM. I consider this DISCRIMINATION. If the system wasn't working, how could they give rooms to those who arrived after me? The staff were so arrogant, they didn't even show the slightest concern. They lied to my face and offered no help or apology.

The location is perfect the room was pretty too

The bed was not comfortable at all and we were told we could go outside to look at the view but when we tried to go was told we needed to eat there

Piękny widok na manhattan z okna, ale trzeba wziazc pokoj z widokiem na manhattan, min 7 pietro

kosztowna podróż na manhattan jesli wybierzesz prom, 10 usd osoba/przejazd

The city view was beautiful.

They could have provided us with atleast some complimentary waters in the rooms. We paid $1200!

A hotel-wide fire alarm at a luxury hotel at 3 AM for a guest who set off their smoke alarm likely from smoking in their room seems much. If we weren’t staying the one night it wouldn’t have been that big of a deal. Didn’t get good sleep as construction next door started at 6-7 AM. Not a restful night.

Very friendly staff, the room was great with an amazing view of Manhattan.

Far away from Manhattan, you need to take a ferry which is not that cheap... but it does not depend on the hotel itself.

Breakfast was basic but good. Our reservation said garden view i believe but we had a view of the train. Disappointed ! Drinks in the bar are expensive. Mattress in room was awesome. Greatly appreciated that. Gentleman at front dest check in gave us no direction but an employee up on the floor took us to the correct floor. Young lady at check out was awesome. Paying to park is ridiculous considering the price of hotel and other hotel expenses.

Frühstück mit 25 Dollar pro Person hat gereicht, um satt zu werden. Bei paar Unstimmigkeiten beim Frühstückspersonal hat der Manager uns sehr nett geholfen! Mit der Bahn keine Anreise nach Manhattan, aber Bus und Fähre tolle Verbindung Aussicht (Skyline) wie auf dem Fotos, sehr schön

Zimmer wurden nicht gründlich geputzt (Toiletten), Personal typisch New Yorker gelangweilt, hauptsache pünktlich zur Pause kommen, beim Frühstück auch nicht so freundlich. Pool im Winzer nicht zu benutzen, arschkalt.

They only serve two bottles of water for your stay, after the two it comes with extra charge!

Location is just perfect to the sky line view and ferry to Manhattan is so handy

Bel hôtel bien situé, bus juste en face pour NY. Propre et moderne

Chauffage fait beaucoup de bruit, oreiller pas tes confortable malgré la belle literie. Et ce que j’ai le moins aimé c’est les frais qu’ils bloquent sur la carte de crédit très élevés par rapport aux autres hôtel. Extrêmement élevé sans aviser préalablement. Le tout est rétablie rapidement après checkout mais ça surprend quand même. Parking intérieur mais payant de mémoire 22$ jour

We didn’t have breakfast in hotel

We had a late flight in and checked in close to 1:30 am. At 6am, the room alarm clock went off, it was preset by someone else as we’d hoped to sleep in. There is only decaf coffee capsules in the room, no bottled water. When I gave feedback to the staff during check out, she really didn’t care, just a very insincere “sorry about that”.

A modern, clean, well staffed hotel with an excellent location facing New York City across the Hudson River.

Not much to dislike the property.

Can’t imagine a better location! My family of four stayed here while visiting NYC. The front desk employee that checked us in was so kind and helpful and our rooms were immaculate. Every morning, we walked out the door and straight on to the ferry that took us right to the city. So easy and a beautiful ride across the river.

Nothing. We were happy with everything!