North Star Hotel vs Similar Hotels

Several complaints about room size not matching photos, missing kitchenette in booked suite, small/cramped rooms, poor shower setup and water drainage; some guests found rooms acceptable. Overall below target due to recurring quality mismatches.

Rooms noted as clean and comfortable, but some mention small sizes.

Mixed feedback on room size and amenities, some found rooms small.

Some reviews mention outdated furniture but overall decent quality.

Mixed to negative comments: several guests reported dirty rooms, mold in bathrooms, lingering smoke odor and unclean kettles; other guests explicitly praised cleanliness. Overall below target due to multiple strong negative reports.

Some reviews mention weak cleanliness with issues noted.

Some reviews mentioned poor hygiene and maintenance issues.

Multiple negative comments on cleanliness were noted.

Consistently praised: convenient location close to the airport, good parking and easy access. Noise from the airport noted by some, but location and parking are clear strengths.

The hotel is well-located near markets, restaurants, and the airport.

Many reviewers appreciated the central location and proximity to the airport.

Close proximity to the airport mentioned positively, but some comments on surrounding attractions missing.

Mixed but largely positive: multiple guests thanked specific staff (Ahmed, Suleiman, reception team, parking attendant) for good service, though there are some reports of unhelpful behaviour and slow response (e.g., car key/parking delay, AC not fixed). Overall strong service perception in reviews.

Many guests praised the staff for their helpfulness and cooperation.

Multiple reviews highlight friendly staff and good service.

Generally positive comments about staff and service quality.

Multiple complaints about limited breakfast variety, early closing of restaurant/coffee (11pm) and running out of items if you wake late. Noted as an area needing improvement.

No breakfast provided, and some comments mention insufficient food options.

Breakfast received positive remarks, enhancing the overall experience.

Breakfast quality was noted as needing variety but generally decent.

Mixed: positives include parking and presence of bidet; negatives include missing kitchenette for some bookings, intermittent housekeeping/room-cleaning reports, and AC problems. Amenities are acceptable but inconsistent.

Amenities are generally good, though some needed maintenance.

Generally adequate but some amenities such as parking were lacking.

Good amenities noted like large bathrooms and nice furniture.

Several guests noted good price and considered the hotel a good deal; however some felt experience did not fully match expectations. Overall perceived as very good value.

Guests comment that prices are high compared to the offerings.

Good value noted, though some discrepancies in booking and actual room.

Positive overall experience for the price paid.