Dar Ben Gacem Kahia

Excellent breakfast, excellent position in the city, marvaillous building,

Communication with the hotel staff before arrival, we were not sure if they could arrange tours and visits, we did not have a clear reply,

The rooms were very nice and clean. The house itself is very beautiful. Breakfast was very good.

Communication in advance and after our stay was quite difficult. I didn’t get any response to my messages and questions in advance. Finally, I reached them via Instagram. They promised us an airport shuttle to the hotel but no driver was there. In addition, I forgot something in the hotel and wrote them to keep it so that I can pick it up one week later after my road trip. They didn’t reply; and of course they couldn’t find it when I showed up one week later to pick it up. This was disappointing.

le charme de la maison et son histoire, l'accueil et la gentillesse du personnel.

la situation et l'accessibilité le soir, rue bruyante avec passage de mobylette malgré la fermeture des fenêtres petit déjeuner médiocre comme dans toutes les Dar qu'on a fréquentées . boissons basiques avec thé ou café , citronnade, petit suisse sucré et baguette de pain blanche...pas beaucoup de fruits hormis quelques de tranches de melons ou pastèques. Nous avons été frustrés pas les petits fours préparés pour une réunion dans la salle à manger! l'offre chambre sans petit déjeuner n'existe pas

The property is clean and comfortable, lovely room, nice rooftop and offers a delicious breakfast. Great location right in the heart of the Medina.

L’hôtel est situé en plein cœur de la Medina, il a beaucoup de charme. Le personnel est aux petits soins.

Nous avions réservé une chambre avec 2 lits simples mais nous avons finalement eu un lit double. Il n’y avait pas non plus tout le matériel indiqué (pas de télé, pas de sèche cheveux)

Incredibly warm and helpful staff, and a beautiful space with stunning historic details — especially in the common areas. We liked being so centrally located in the Medina, and the breakfast was generous and delicious.

This is a small boutique hotel in an old private house, converted to have 8 bedrooms. They have a tremendous ceramic collection. Really nice, artistic feel, personalised treatment.

I think the room could have been upgraded a touch more. The structure of the place was authentic and beautiful, but the modern touches could have been a little better thought out. But at least it was personal and not corporate. Also, the hotel is in a pretty grim side alley (once you have spent some time there, it no longer feels threatening).

Location as excellent and staff very friendly and helpful.

Arriving during Eid followed by a Sunday meant no restaurants were open, some provision at the hotel would have been useful and it would have been great to be able to have ice. No team making facilities but Jude’s allowed me to use the kitchen any time.

Very nice personel, nice place and clean, good breakfast and great architecture and design :) Thanks for this !

Aziz was very good and it's a great location. the hotel itself is also a lovely building.

despite what the booking site said the hotel is unable to offer on site secure parking. which was one of the key reasons I booked it. my two attempts to confirm this met with no answer. so when I arrived, late at night in the rain by motorbike I was very disappointed to find I had to use a local cat park, ten minutes away. the bathroom was also not properly cleaned and the. air con did not work. no attempt made to compensate me didn't help

Location and rooftop

Don't go during Ramadam

The location was very good. Close walk to many attractions. The breakfast room and the quality of the breakfast was excellent. Youssef was a great host and helpful to our requests and needs.

People were exceptionally helpful. The wifi is rather slow and breaks often. Nice breakfast

Personal was supernice. The hotel is confortable. The breakfast is very good. Our room was big.

The hotel is old but still cozy. The street has no light and we arrived at night so it was a bit scary. Cleaning could be improved.

The hotel was beautiful and the room was spacious and clean. The hosts were very helpful, and the included breakfast was good.

Location - near the medina and love being part of the courtyard

A few mosquitos; but can’t be helped!!

Location not far from the Medina souk. Staff are ok not very friendly and had to carry our own luggages to the 2nd floor :( Beds not very comfy, woke up with backache. Room very clean. No coffee amenities in the room. Staff need to be more friendly so the guests can feel welcomed.

Beautiful old heritage hotel. Wonderful breakfasts served by attentive staff. Beautiful rooftop. Tidy and comfortable room.

Shower wasn’t very clean. Staff were pleasant enough but not particularly helpful. Location is ok, but can be a bit dodgy at nighttime. Our room overlooked the alley so was quite noisy. We dropped off clothes to be laundered and this didn’t despite assurances it could be completed in time.

Beautiful quiet guesthouse with an amazing rooftop terrace and probably the best breakfast we had in Tunis. Maybe a bit on the expensive side for what they offer but still worth the price

A genuine staff with very interesting art throughout the grounds. Very convenient walk to the souk. Fantastic terrace if the weather cooperates. For those unaccustomed to travel in the area, the alleys at night will provide both a sense of adventure and intrigue. Don't let the gritty night walks scare you off.

Amazingly beautiful dar with kind and warm staff. The best part of my holiday was taking my breakfast to the roof and enjoying it there. Excellent coffee! The room was beautiful and roomy with a lovely bathroom

Everything was great, from the location to the design to the facilities to the staff. I liked the walk from the Dar to Ez Zitouna Moschee even more than the blue city Sidi Bou Said! The Dar rooftop is great for views and has ample lounging space. The staff is very kind and helpful.

Nothing!

Pretty Heating was on which is welcomed arriving on the cold evening ! Slept well thanks The egg breakfast is great if only there’s more savoury and less sweet stuff which we don’t tend to eat that’ll be even more fabulous

The way walking to it isn’t the nicest but the property itself presents itself so well you quickly forget the unkempt outside streets

Warm and comfortable Quick walks to the souk/medina Eggs breakfast and smoothie yummy Pretty especially sunny day - There was even a couple doing a shoot one day

Staff were very friendly and extremely helpful.

Roads in the vicinity are very narrow, but that's understandable as the location is near the Medina

I really liked this place. I wanted to stay in the historical place in the heart of Tunisian Medina, that's why I booked this hotel. Everything was amazing. I fell in love with interior, food and hospitality of staff. And I'd like to say thank a guy Youssef (I hope I wrote his name correctly), he helps with serving a breakfast and organize food workshops. He's the only person who spoke English really well and I could ask for help in English. It's really crucial as I don't speak French, so only Youssef helped to cope with everything. And I would like to mention the cleanliness, the room was very clean and cosy. Dar Ben Gacem is highly recommended!

I had one problem. My flight was delayed and I arrived later than I expected. it was about 1am. It was dark, I didn't find this hotel right away, I called the reception but no one answered. A local guy from a shop nearby helped me find the hotel and when I checked in, tired after a long flight, the receptionist told me that it was night time and it couldn't be check-in time, although I had booked 2 nights from Friday to Saturday (13th of December) and Saturday to Sunday (14th of December). I arrived on Friday night, which was the time of my booking. If checking in at night is not possible at all, this should be considered in the hotel description.

Great breakfast, very nice and helpful staff, beautiful surroundings, rooms were nice, the ceramic collection on display was fantastic!

The building is beautiful and view is excellent. Lots of outdoor possibilities that can be more useful in good weather. Location is good although difficult for cars to access.

We as a couple stayed two nights at this hotel in December, and unfortunately, my experience was far below expectations, particularly for a 5-star establishment. Room Assignment & Staff Response: Despite requesting a quiet room due to sleeping problems, I was placed in an extremely noisy room facing the main road with constant tourist activity until midnight. The room was not soundproof, making it impossible to rest. When I raised this issue, I was met with an unprofessional and disrespectful response from staff, incorrectly claiming that I had booked a junior suite instead of the Deluxe suite I had actually reserved. Even if my booking had been different, such a dismissive tone is entirely inappropriate. Air Conditioning: On a cold night, the air conditioning system failed to work, leaving us freezing. It was only after we informed the staff in the morning that the issue was checked and resolved—far too late for a 5-star hotel standard. Cleanliness: Discovering three cockroaches in the bathroom was unacceptable. Such issues raise serious concerns about hygiene and sanitation practices in the hotel. Amenities: The lack of basic amenities like a coffee machine or water boiler in the room is disappointing. Requiring guests to order everything at inflated prices is both inconvenient and unwelcoming. Food: The breakfast quality was average at best, far below what is expected from a luxury hotel. Additionally, the prices for other meals were significantly overpriced, as reflected in reviews of the hotel restaurant. Transportation Issues: The hotel's location posed accessibility challenges. Many Bolt taxis refused to navigate the narrow streets or approach the hotel due to blocked routes. Additionally, the taxi service arranged by the hotel to the airport charged an exorbitant 80 TD—almost four times the rate of a Bolt taxi (22 TD). When we mentioned our limited cash, the driver displayed frustration and hostility, further souring our departure experience.

I liked the premises of this accommodation (a former palace with collection of artworks) and the location of the accommodation in the beautiful medina of Tunisia's capital city Tunis - in the evening / sunset hours I liked the view from the rooftop terrace - The staff is really friendly and hospitable - My room was big and clean and well equipped - They offered to book me a reliable transfer to the airport (slightly on the expensive side) to be safe to be at the airport in time for check-in

nothing to mention, all good, all fine!

Big room with amazing traditional decoration, rooftop terrace, and a library. Nice and helpful staff, very responsive. Tasty breakfast (especially the omelette). Very good location: around 10 min walk from the Medina on the beautiful rue de Pacha (where there is another, apparently even more luxurious Dar Ben Gacem by the same owners). Highly recommend for all those who want the experience the spirit of old Tunis.

Nice staff, very nice design

It should be a bit refurnished/refreshed inside the rooms

We only stayed for one night but had a great time. The staff helped set up transportation from the airport for 15 EUR. When we arrived, we were shown to our room. The building is beautiful, especially the rooftop. Since we arrived late, they helped us get food. The beds are comfortable, and the bathroom was overall clean. The breakfast was delicious!!

No tea kettle in room

1. The stuff was very kind and cooperative. 2. The hotel was clean, simple, semi-traditional. 3. Relaxing vibes in the hotel and in the outdoor roof terrace.

1. No car parking mentioned in the properties :( All hotels inside the old town "medina" don't have car parking. so you have to search for a parking outside the old city then go to hotel by walking. 2. Very expensive comparing to the value. 3. The main door is closed from inside manually, so you need someone to open the door every time you entering the hotel. 4. You can here the voices of next rooms. 5. No water kettle or iron machine in the rooms.

A building full of character right in the heart of the Medina

Staff was very helpful and accommodating Excellent value Very well designed and authentic Would go back anytime

Very good location !

Local atmospher

Good location at the edge of the medina (good for taxis, good for visiting by foot). Excellent breakfast. Friendly hosts. The room was beautiful and comfortable.

This is a beautiful boutique hotel in the heart of the medina in Tunis. It is wonderfully decorated - the rooftop terrace belongs in a magazine. The room was pretty and the bed was comfortable. We could walk all over the medina from the location. Taxis can drop you off a very short distance from the hotel. It is quiet. Breakfast was plentiful and delicious.

Nothing

The hotel is really beautiful, clean, amazingly decorated, and the staff is fantastic. They were very helpful and patient with us on our arrival day (our flight got to Tunis really late, after 1 am). The terrace is stunning, with a nice view on Tunis' rooftops. Our double room was spacious, and every day we had housekeeping and fresh bottles of water. The breakfast was also super appreciated, they serve a variety of fruit, bread and croissants, cheese and eggs (the shaksuka was fantastic!). The area is safe, also at night. I highly recommend it.

Central location, amazing seating area on roof terrace, helpful staff

Entrance alleyway could have been tidied up.

Staff, cleanliness and home feeling

Nothing really, place is great!

Beautiful Dar. All the hosts were very welcoming and helpful. We were provided with a delicious breakfast each morning. Not too far from the centre of Tunis. Would definitely stay here again!

A few parts were a little dated, but most of the decor and furniture is modern.

Beautiful B&B in the center of the Medina. Traditional spacious rooms and a marvelous rooftop terrace. Extensive tasteful breakfast while you can admire the design of the roof and walls around you.

Maybe a small remark is the quite small bed, but nothing more than that.

Helpful staff, position, settings and ambience, breakfast, cleanliness… everything!

None

Breakfast was good. Workers were very nice and friendly.

Bedroom felt like it was dusty. Bed had tiny hairs on it .

The Riad is absolutely amazing, like stepping back in time. It’s a bit hidden but easy to find. The rooms are clean and beautifully maintained.

We stayed for 3 nights, and on one morning at breakfast at 8:00, we were told that the bread and omelette would be ready in 5 minutes. After waiting for 40 minutes, we ended up leaving the table. The following day, after asking, we were informed that they don’t receive the bread until 9:00 AM about the omelette I don't know (despite breakfast being from 8:00 to 10:30 AM). It would have been much more helpful if we had been informed upfront, rather than being left waiting and wasting our time. Additionally, there was another occasion when we had to wait quite a while for someone to open the main door at 6:30 PM.

The best about Dar Ben Gacem Kahia is definitely the staff. During our stay, they were incredibly kind and attentive, always concerned about us having a great experience. They contributed very much for us to enjoy not only our stay but also our whole experience in Tunis.

Breakfast was great. All the staff was ready to answer questions and help in every way. You felt like you are staying in a big home with a living room and dining room a nice courtyard and all your needs are met. The Medina is so lovely. And the old mosaic room with so much details.

Can’t think of anything.

Very nice staff, very good breakfast

The hotel is in a very good location. Bed is large and comfortable. Breakfast is delicious.

Toilet is not separate from shower. And the glass door separating the bathroom from the bedroom does not provide much privacy. Hot water takes a long time to come.

History, the beautiful items displayed throughout the property, breakfast incredible, friendly staff, rooftop terrace. Accommodated a late request for an extra bed for a friend to stay with me. On edge of Medina so access to taxis no problem or to guides/drivers picking up for one day tours.

Good rooftop view, excellent breakfast. Nice accomodation/Dar setting in Medina. Pleasant/helpful staff.

Taxi to/from accommodation will require walking to Main Street out of the Medina. It’s not a major problem as it’s a short walk of 2-3mins.

Ι have only good words to say about the dar. The staff was amazing so helpful and ready to give you the best advice about your trip. The room was so big we had the deluxe suite with a little patio for our selfs. The terrace has a great view all the medina. The wi fi was great and the breakfast was so delicious with pure products. Everything was near and the central road and the Zitouna Mosque was 8 minutes walk

Everything was great

The staff were very friendly and helpful, the breakfast was great. The rooms and overall aesthetic of the building was really cool especially the rooftop. There’s lots of little enclaves with rooms that are very comfortable and overall I really enjoyed my stay.

I do feel that the rooms could use some more tender loving care, some furniture were slightly damaged or had a stain(the couch on my balcony had a stain).

Our stay at Dar Ben Garcem was simply wonderful. From the moment we were greeted by Rhouma to our final minutes talking to the owner, Leila Ben Garcem, we were impressed by the attentiveness and warmth of the staff. Our room was beautifully appointed in traditional decor and the Dar, after being meticulously renovated in 2019, is now cared for beautifully. Our bed was firm but comfortable; breakfasts were fulsome and fresh, and everything was assidulously cleaned. We particularly loved the rooftop terrace - it was just gorgeous. Particular thanks to Leila, Rhouma, Chedley & Yusuf. This is a hidden jewel in the medina!

We wished our stay could have been longer!!!

the view on the roof top is great, very clean, staff all super friendly

was expecting having breakfast on rooftop

The hotel is an absolute jewel box located a short walk from the medina. This was my first time visiting Tunis and the hotel was the perfect base to explore the city. The staff couldn't have been more helpful throughout, accommodating any queries, including taxi bookings, and serving an incredibly generous breakfast spread every morning. I also learnt that the author of the guidebook I took stayed at the hotel for a month when writing it! The room was very elegant with beautiful use of colour and a lovely outside area to relax and read. The rooftop area was another beautiful part of the hotel. It was inspiring to hear about the social enterprise initiatives undertaken by Dar Ben Gacem, which are a key draw to continue supporting the business. There are also a huge number of cultural events that take place there. I hope to visit again soon!

I would really recommend signposting the hotel better from the main road. My taxi driver couldn't find it when I arrived from the airport, then I walked into the other Dar Ben Gacem when trying to locate this one. A stay at Dar Benti in Monastir saw the accommodation well signposted from the main road - a simple measure that saves a lot of time. I also think this and better lighting in the road leading up to the hotel would help those who are unfamiliar with the area.

This is a wonderful Tunisian dar. It’s right in the medina but with a walkable distance to reach the main sights in about ten minutes (you might take longer since you will find unexpected gems in the medina if you are curious enough to get in and have a look). Location is really safe for solo female travellers in a really nice area of the medina (taxis can drop you off 3 minutes away only). Tunisian hospitality starts right once you arrive at the airport with a really cool and professional taxi driver that is waiting for you (if you book the transfer). Once you arrive the staff welcomes with a genuine smile. Leila, Slim and Youssef where real hosts from the very beginning answering all your questions. Even the newest staff member was great! They can recommend places to eat from low budget to more upmarket and trendy as well as where to go. The building has a lovely decor and is full of tradition in every corner. The room was super clean and the shower/aircon perfect. The terrace has a wonderful sunset too!! Merci, I will stay her next time I visit Tunis.

I liked everything! Thank you Slim for the wonderful breakfast and all the ladies that prepared it.

Beautiful hotel with wonderful and cooperative staff! The rooms are lovely and spacious and the breakfast is amazingly yummy!

The rooms can be a little bright at night and in the morning so bring an eye cover if you’re sensitive to light!

Staff are very friendly and helpful. Even the come and picked up the luggage from the car and brought it to the room by stair and again on check out they picked the luggage up and brought it to car. Car was parked 300 mts away.

No Tea or Coffee making facilities in the guest room. They should at least have a Coffee machine in the common area.

A beautiful, tranquil der with exceptionally friendly hosts. The property is very thoughtfully and tastefully decorated with comfortable common spaces to sit and read or work. I am claustrophobic so requested a room with a window to the outside, and they gave me one (not all hotels care). I appreciated the welcome strawberry juice, comfortable bed ,lovely roof terrace and excellent breakfast of local fresh food. Someone was always available to help with questions, ordering a taxi etc. A great place to stay, especially for solo female travellers.

This is not the hotel's fault, but the medina is quite empty at night with not too many open restaurants around, which made me a little wary walking home/around. The price was a bit high for my budget because they don't offer a single room rate.

Great location in the Medina, beautiful and authentic décor, dreamy vibe on the rooftop, local delicious breakfast and, above all, very attentive service! Definitely a wonderful stay, thank you Dar Ben Gacem Kahia team.

It is a truly beautiful hotel, the courtyard is just an artwork, so is the breakfast room. We admired the architecture during our stay. Our room was OK but not as nice as the other parts of the hotel. Nevertheless, it was a decent room. Breakfast came with many varieties and was very delicious. Unlike other hotels where we were only served with packed stuff, this hotel was an exception. We also enjoyed the sunsets at the terrace where view is very nice. Staff were very helpful, they made a few calls for us when we could not communicate with our car rental company.

Bathroom was very small and water was leaking as a lot in the shower. I think room is nicely decorated but would benefit from a deep cleaning. We asked for dinner on our last night which we understand is exceptionally offered and they were very kind to arrange it for us. However, it was obviously not cooked at the hotel but bought from outside and microwaved and it was totally cold. Given that we paid 50 TND per person for that cold meal, we regret our decision to have dinner at the hotel and should have eaten out.

Very cute hotel, great rooftop terrace, lovely breakfast, very friendly & helpful staff, excellent shower

It's not the easiest to find when you first arrived & can be difficult when getting a taxi from the airport but it isn't impossible

A unique expérience in a traditional Tunisian house. Fabulous breakfasts, attentive staff, a relaxing break,

Lack of attention to little details, like broken or missing handles. Property description not accurate ( probably a Booking.com error rather than the hotel)Immediate surrounding area not nice.

Great breakfast, very friendly staff

Deluxe Room didn’t meet our expectations

It was amazing stay in historical part of Tunis! Definetely recommend!

Youssef helped us a lot during our stay. I think it was the best part, because we arrived in Tunis at night - for the first time in the country - and we did not know how the city works. Besides that, the hotel is fantastic and beautiful. I fully recommend it.

It is a charming, discreet and beautiful place in the middle of the old town. It gave us rest and peace. The staff were all lovely and helpful, looking after us really well.

Nothing!

The terrace is a gem! Beautiful collection of antics throughout the place. The stuff was extremely kind and helpful. Cozy place and definitely value for money. Very close to the souqs of the medina ( 5 min walk). Definitely recommended.

Cozy place with a wonderful terrace to sit and enjoy sunset. Extremely friendly staff. Very close to the heart of the Medina Highly recommended!

Beautiful Tunisian architecture and rooms. Nice roof top with view. Conveniently located. Staff were very friendly and helpful, felt like home. It was my husband’s birthday- they got cake, candles and brought it out with music after breakfast. Booked taxis on Bolt app for our trips and came out to make sure we got into the right taxi.

Would have been good to have a kettle in the room to make coffee in the early morning before breakfast